Dreamtel Kota Kinabalu

Hotels
8 (1941 reviews)
5, Jalan Padang , Kota Kinabalu , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.58
General sentiment was mixed; some reviews indicated cleanliness issues in the bathroom and fridge.
Service
8.55
Staff received positive remarks for being friendly and attentive.
Location
8.59
Strategic location with accessibility to tourist spots and amenities.
Room Quality
8.04
Several rooms reported comfort; however, some mentioned issues such as no windows or maintenance concerns.
Amenities
7.57
Some facilities noted as outdated or not functioning well, like the shower and toilet.
Value for Money
8.53
Many reviewers felt the pricing was justified given the overall experience.
Food and Beverage
7.08
Breakfast options were critiqued as limited; could improve variety.
Overall Experience
8.05
Overall satisfactory stay, but with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:12

Property Description

Modern Rooms with Free WiFi: Enjoy comfortable and contemporary rooms with amenities like flat-screen TV, electric kettle, and free WiFi.

Convenient Dining Options: Indulge in daily breakfast served at the on-site restaurant, or explore nearby eateries just a short walk away for lunch and dinner.

Exceptional Service: Benefit from a multilingual 24/7 reception, laundry services, daily housekeeping, and luggage storage for a hassle-free stay.

Experience the best of Kota Kinabalu at Dreamtel Kota Kinabalu. Book now for an unforgettable stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that due to payment procedures, debit cards and third party card cannot be used at the time of booking. You must use a valid credit card at the time of booking. Debit cards can only be used upon arrival at the property.
Please note that a deposit for incidental charges would be required upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 1941 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 8.05
Y
yong couple my
8
ok
Pros:

okok

Cons:

okok

2026-02-28 via Nuitee
M
Muhamad Firdaus couple my
10
2026-02-27 via Nuitee
K
Khatri couple bn
7
2026-02-27 via Nuitee
R
Ruud family_with_children nl
6
Matig hotel Kamer 711.
Pros:

Ligt tegen het centrum aan.

Cons:

Zoals regelmatig in Maleisië blijft het onderhoud en zorgenkind.
Het wordt slecht to niet onderhouden.
Het ontbijt was goed.
Meer kan ik er niet over zeggen.
De foto toont de toiletbril die wij aantroffen.
Probeerde dit te laten zien, maar kreeg de manager niet te spreken. Ze reageerde gewoon of ik er niet.
Dit hotel niet aan te raden.

2026-02-26 via Nuitee
R
rajagopal family_with_children my
10
2026-02-24 via Nuitee
K
Kevin solo_traveller my
8
Pros:

Cleanliness!

Cozy.

Elevator.

Good location.

Cons:

Room smells abit once i entered, turned me off a vit, thankfully running the ac cleared it abit

Chair without backrest in room.

No power outlet near the bed.

2026-02-23 via Nuitee
N
Neil family_with_children gb
8
Pros:

Good location for what I wanted to do in KK.

2026-02-22 via Nuitee
G
Gending family_with_children my
8
2026-02-14 via Nuitee
Y
Yuhsuan couple tw
9
Pros:

地點

Cons:

浴室排水不良

2026-02-14 via Nuitee
S
Salsiah family_with_children my
8
Pros:

Staff very friendly and clean

Cons:

Tiada iron baju dalam bilik

2026-02-14 via Nuitee
A
Ahmad family_with_children my
6
Pros:

Location

Cons:

Clean

2026-02-14 via Nuitee
K
KONG solo_traveller my
10
2026-02-13 via Nuitee
K
KONG solo_traveller my
10
2026-02-13 via Nuitee
R
Rina family_with_children my
10
2026-02-13 via Nuitee
W
Wendy couple gb
6
Budget hotel needs a good clean
Pros:

The location is perfect for local attractions they’re within a short walking distance

Cons:

Check in was easy and straight forward. We always say first impressions are important. We were given a room on floor five as soon as the lift doors opened we looked at each other. The lifts not just one both were dirty with scratched class it looked like a lift from a uk residential tower block. The room was spacious with a comfy bed we had a view over the city with a large window. The shower was power full but no soap in the dispenser and the floor ended up with water flowing into the toilet area as either the drain was blocked or it drained very slowly. The bathroom floor and shower area needed a good clean it looked like it hadn’t been cleaned in a long while. Breakfast didn’t really cater for a western diet but we appreciate the fact it’s Asia and the majority guest will be from Asia so you have to grasp the culture. I decide on egg on toast but when I asked for a fresh egg at the egg station the guy said no you can only have one out of the already cooked warmer that wasn’t warm. All in all we’d rate this as a two star hotel it served a purpose as we were only in KK for three nights. This review is my opinion only.

2026-02-13 via Nuitee
G
Gending family_with_children my
9
2026-02-12 via Nuitee
S
Senthil family_with_children my
9
Great hotel
Pros:

In the middle of town.

Cons:

Breakfast too basic fr the amount spent. Needs improve as well as alacarte.

2026-02-12 via Nuitee
R
Rithaudeen family_with_children my
8
Pros:

Location

2026-02-12 via Nuitee
S
Suadin solo_traveller my
8
2026-02-10 via Nuitee
A
Alex couple my
10
2026-02-10 via Nuitee