Oak Tree Emerald Hotel & Coventions Semarang

Hotels
7.7 (161 reviews)
Jl Papandayan, Palm Hill Estate , Semarang , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Beautiful view
Cons:
Poor cleanliness
Awful food quality
Slow room service

Categories

Cleanliness
6.85
Comments indicated the room cleanliness was not satisfactory and the pool needed attention.
Service
8.81
Staff were described as very nice and obliging, willing to help despite challenges.
Location
8.85
The view was noted to be beautiful.
Room Quality
7.31
Rooms were generally comfortable but mentioned as needing improvement.
Amenities
7.84
Basic amenities met expectations, but food quality was lacking.
Value for Money
8.29
Good value was noted considering prices, though food quality impacted perception.
Food and Beverage
6.35
Food quality was criticized; issues with room service and options provided.
Overall Experience
7.32
Mixed feelings due to service quality and food issues, but some aspects were positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:07

Property Description

Spacious Rooms with Elegant Wooden Flooring
The rooms at Oak Tree Emerald Semarang are not only spacious but also elegantly fitted with wooden flooring, providing a comfortable and luxurious stay for guests.

Convenient Dining Options
With two dining options available, including the Cendana Restaurant offering a variety of Asian, Western, and local cuisines, guests can indulge in a culinary journey without leaving the hotel premises.

Relaxing Outdoor Pool and Free Wi-Fi Access
Guests can unwind and enjoy a leisurely swim in the outdoor pool or stay connected with complimentary Wi-Fi access throughout the property.

Experience comfort, convenience, and excellent service at Oak Tree Emerald Semarang. Book your stay now to enjoy a memorable visit to Semarang City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SRG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 275,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 161 reviews
Cleanliness: 6.85
Service: 8.81
Location: 8.85
Room Quality: 7.31
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 6.35
Overall Experience: 7.32
D
Dyah • family_with_children • id
7
2026-03-06 • via Nuitee
N
Nugraha • extended_group • id
8
2026-03-06 • via Nuitee
J
Joko • family_with_children • id
9
2026-02-27 • via Nuitee
M
Muhammad • family_with_children • id
7
2026-01-31 • via Nuitee
S
Stefani • solo_traveller • id
5
2026-01-29 • via Nuitee
A
Anisa • couple • id
8
Cons:

Bidet toilet tidak praktis

2026-01-27 • via Nuitee
E
Elok • extended_group • id
7
Cukup Oke untuk menginap
Pros:

Staf yang Ramah dan lokasi berada di lingkungan yang sejuk, cocok untuk jalan pagi

Cons:

Inisiatif staf yg krg cepat , dan pemandangan jendela bagi posisi kamar dibelakang yg hanya tembok ditutupi tanaman rambatan aja, nggak ada hotel pick up car service

2026-01-19 • via Nuitee
A
Arifin • family_with_children • id
8
Hotel menyenangkan di tengah kota yang ramai.
Pros:

Lokasi hotel yang tidak ramai dan berisik oleh kendaraan yang berlalu-lalang, pemandangan indah, ada kolam renang anak dan dewasa yang terpisah, breakfast dengan menu yang enak menurut seleraku, dan staff yang ramah dan cepat tanggap.

Cons:

Mendapatkan kamar di lantai 1 dimana suara berisik terdengar dengan sangat jelas dan gantungan handuk yang jatuh (tetapi segera dibenarkan oleh teknisi).

2026-01-09 • via Nuitee
D
Dina • family_with_children • id
4
Cons:

Kondisi hotel tdk sesuai dng foto yg diupload.

2026-01-05 • via Nuitee
I
Ivan • family_with_children • id
8
Cons:

Kolam renang sebaiknya lebih bersih lagi.

2025-12-28 • via Nuitee
D
Dian • family_with_children • nl
10
2025-12-17 • via Nuitee
V
Varuna • family_with_children • lk
9
2025-11-21 • via Nuitee
V
Varuna • family_with_children • lk
9
Great value for money
Pros:

Breakfast was good. Rooms were comfortable

2025-11-21 • via Nuitee
H
Henny • solo_traveller • nl
8
Ruime kamer en schoon
Pros:

Goed en tevreden

Cons:

Niets

2025-11-08 • via Nuitee
A
Andi • family_with_children • id
10
2025-10-19 • via Nuitee
D
Dian • extended_group • id
8
Pros:

Lampunya redup , kamar mandi kurang bersih

Cons:

Remang2 lampunya

2025-10-15 • via Nuitee
C
Cranston • extended_group • au
4
Tired but comfortable hotel that needs a makeover and new management. Couldn’t really recommend it.
Pros:

Very nice obliging staff

Cons:

Dreadful room service
Whole restaurant and food was pretty poor,
Tea was like hot water, bread weird in texture n taste like a biscuit. No butter.
Omelettes pre cooked hard n just warm. Staff very obliging n tried very hard. No one seems to know though western taste n style. No burgers or club sandwich n pasta Carbonara was awful.

2025-10-15 • via Nuitee
D
Devi • solo_traveller • id
10
2025-09-20 • via Nuitee
M
Mohammed • solo_traveller • sa
10
2025-09-08 • via Nuitee
M
Mohammed • solo_traveller • sa
10
2025-09-08 • via Nuitee