The Wellington Hotel

Hotels
7.9 (4125 reviews)
81-83 Waterloo Rd , London , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Small rooms
Noise from trains
Poor communication regarding hotel changes

Categories

Cleanliness
7.41
Rooms were clean and modern, but some rooms were described as dark and a bit small.
Service
8.38
Staff were friendly and helpful throughout the stay.
Location
8.92
Great location near Waterloo station, perfect for sightseeing.
Room Quality
6.87
Rooms were described as small and had issues such as being dark and near the train tracks.
Amenities
7.9
Adequate amenities such as breakfast and bar discounts, but some issues with room features.
Value for Money
7.66
Prices considered somewhat high, especially given the room size.
Food and Beverage
8.41
Breakfast received positive remarks and good food reported overall.
Overall Experience
7.68
An overall good experience highlighted by location and service, but with several caveats regarding room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:27

Property Description

Central London Convenience
The Wellington Hotel, located just steps away from The London Eye and Waterloo station, offers a convenient stay for exploring the heart of London.

Delicious Dining Options
Indulge in a variety of breakfast choices from full English to American pancakes, and savor home-made dishes at the on-site pub. Enjoy traditional ales, wines, and premium lagers while watching live sports events.

Comfortable Rooms with Modern Amenities
Relax in en-suite rooms equipped with flat-screen TVs and tea/coffee making facilities. Free WiFi ensures you stay connected throughout your stay.

Experience the best of London with us at The Wellington Hotel. Book now for an unforgettable stay!

Important information:

Please note that there is no elevator in the property or ground floor rooms available, therefore, this property may not be suitable for guests with mobility impairments. Assistance with luggage is available.

All Group bookings of more than 5 rooms require full pre-payment and are nonrefundable.
10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number. 100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day the reservation will be nonrefundable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 4125 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 7.66
Food and Beverage: 8.41
Overall Experience: 7.68
S
Skurjatas • solo_traveller • lt
9
Very loudly duo to trains
2026-05-14 • via Nuitee
D
davison • solo_traveller • gb
10
Pros:

The staff were excellent
Communication skills were perfect
Clean and very comfortable
The food was superb
Would highly recommend

Cons:

The room was beautiful, but there was no view
But it is understandable due to our room location and is my personal preference for a nice view

2026-05-13 • via Nuitee
H
Henrik • solo_traveller • se
8
2026-05-11 • via Nuitee
S
Stephanie • couple • gb
9
Great location, good value for money and friendly staff
Pros:

Great location, staff very helpful, friendly and accommodating. Great breakfast and would definitely stay again

Cons:

The rooms were a little too warm

2026-05-11 • via Nuitee
M
maya • couple • il
8
נגניב
Pros:

מיקום, העיצוב של החללים המשותפים

Cons:

את המדרגות

2026-05-10 • via Nuitee
A
Andrea • family_with_children • it
8
2026-05-10 • via Nuitee
H
Harald • extended_group • de
6
Gute Lage und gutes Essen in einem sehr schönen Pub
Pros:

Lage und das Essen ist sehr gut. Sehr zentral am Bahnhof von Waterloo gelegen

Cons:

Die Einzelzimmer sind sehr klein und man kann kein Fenster öffnen.
Alle paar Minuten hört man den Zug der durchs Zimmer fährt.

2026-05-10 • via Nuitee
E
Estelle • solo_traveller • ch
8
2026-05-09 • via Nuitee
R
Richard • solo_traveller • gb
9
Excellent all round.
Pros:

Room was well fitted out with products and kit. Bed very comfy. Breakfast excellent. Pub is great with excellent sport coverage.

2026-05-08 • via Nuitee
G
Graham • couple • au
8
Overall a good experience
Pros:

Location

Cons:

Old worldly style

2026-05-07 • via Nuitee
A
Alexander • solo_traveller • au
10
Pros:

Very nice room , breakfast was great

2026-05-07 • via Nuitee
R
Ruby • solo_traveller • gb
7
2026-05-06 • via Nuitee
K
Ken • solo_traveller • ie
1
A pub not a hotel
Pros:

Nothing,

Cons:

it is not a hotel, it is a pub with a few rooms upstairs effectively at best a B&B but still a pub

2026-05-05 • via Nuitee
M
Megan • solo_traveller • us
10
Wonderful spot to walk into literally off the tube station. Have a rest, delicious meal, and drink.
Pros:

The location is amazing! A beautiful pub and hotel with friendly service.

Cons:

The only thing I would have enjoyed was a larger shower but pretty standard as a smaller bathroom in Europe hotels.

2026-05-04 • via Nuitee
T
Terrence • solo_traveller • us
8
Pros:

Breakfast was very good. Location was excellent for convenience of travel via Waterloo Station. Staff was friendly and helpful.

Cons:

Room was on the small side. Bed (twin) was a bit too small for me, even though I'm only 5'10".

2026-05-04 • via Nuitee
C
Corina • couple • us
10
Excellent!
Pros:

Very accommodating staff. Beautiful and clean rooms

Cons:

N.A

2026-05-03 • via Nuitee
J
Jana • couple • at
8
Pros:

Das Hotel ist super zentral, das Hotelpersonal ist sehr nett. Die Zimmer waren sauber, und das Frühstück super lecker.

Cons:

Das Bett ist für zwei Personen sehr eng. Leider gibt es keine Fenster im Zimmer.

2026-05-02 • via Nuitee
T
Timothy • solo_traveller • au
9
1 great week stay.
Pros:

Location was very good opposite Waterloo train station with a great breakfast included.

Cons:

Top floor with no lift access.

2026-04-30 • via Nuitee
A
Anna • couple • se
7
Smidigt boende nära tunnelbanan
Pros:

Extremt smidigt att ta sig med buss och tunnelbana. God frukost.

Cons:

Väldigt litet rum, svårt att ta sig runt. Hotellet tillhandahöll öronproppar men vi sov gott utan men man bor nära tågstationen.

2026-04-29 • via Nuitee
L
Lindsay • solo_traveller • gb
8
Great staff and excellent location
Pros:

great location for trains, and attractions. Everything a short walk away. Very nice breakfast options and traditional buffet of cereals and pastry's.

Cons:

Sower and bathroom was a little small

2026-04-28 • via Nuitee