Hotel Residence La Baia

Hotels
Independent
6.8 (10 reviews)
Lungomare Zirulia, Castelsardo, SS, 7031 , Castelsardo , IT

Pets allowed

Facilities

Fitness facilities
Free WiFi
Swimming pool
Terrace
Luggage storage
Elevator
Fitness facilities
Supervised childcare/activities
Television in common areas
Children's club
See all facilities

Review Highlights

Pros:
Location is convenient.
Amenities were satisfactory.
Cons:
Terrible cleanliness.
Untrustworthy service.

Categories

Cleanliness
3.26
Hygiene was terrible, bed was full of dust mites, sheets were not changed.
Service
6.73
Service was untrustworthy, receptionist was dismissive about luggage issues.
Location
8.27
Location is suitable, convenient for access, but no specific mention was made.
Room Quality
5.22
Room condition was poor due to cleanliness issues.
Amenities
8.75
Standard quality for this hotel tier, no specific mention was made.
Value for Money
7.21
Considering the overall experience, this was not good value.
Food and Beverage
8.76
Standard quality for this hotel tier, no specific mention was made.
Overall Experience
6.23
Highly disappointing due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:11

Property Description

Recreational Opportunities: Whether you fancy a dip in the spa tub, a game on the outdoor tennis court, or a workout in the fitness center, Hotel Residence La Baia has it all.

Ocean View Dining: Indulge in a delightful meal with a stunning ocean view at the hotel's poolside restaurant, or sip on your favorite drink at the bar/lounge or poolside bar.

Convenient Amenities: Enjoy complimentary wireless internet, supervised childcare, and a television in a common area, along with luggage storage and free self-parking.

Ready to experience a perfect blend of leisure and comfort at Hotel Residence La Baia? Book your stay now and make unforgettable memories by the sea.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 7:30 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AHO

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

  • Pets

    Service animals are allowed

Location

Guest Reviews

6.8
Based on 10 reviews
Cleanliness: 3.26
Service: 6.73
Location: 8.27
Room Quality: 5.22
Amenities: 8.75
Value for Money: 7.21
Food and Beverage: 8.76
Overall Experience: 6.23
N
nicorO4084BT Solo travel
2
Avoid This Place – Untrustworthy and Unhygienic
Pros:

Do not stay here. I strongly suspect this hotel tried to scam me.

After arriving at Olbia Airport, I was informed by my airline that my delayed luggage would be delivered to my hotel the next day. It wasn’t. The following day – still nothing. Strangely, the receptionist suddenly told me it would arrive the next day, though I was never informed the hotel was in contact with the airline.
For the first few days, I had to wear the same clothes, wash them in the sink, and buy underwear just to get by.

On the fourth day, I saw the airline's delivery van pull up. Minutes later, I asked at the reception about my bag. He denied receiving anything. Soon after, I got an email from the delivery service saying the luggage was handed over to the hotel.

I confronted the receptionist again. He insisted it wasn’t delivered, despite me seeing the van. He claimed they brought “some small items” instead. He then suggested I ask at the bar downstairs – which supposedly had no connection to the hotel, even though they share the exact name and logo. Clearly, something wasn’t right.

When I said I’d call the delivery company and the police, the receptionist panicked. Five minutes later, my luggage “miraculously” appeared. Pure coincidence? I don’t think so.

As a solo female traveler unfamiliar with the local language, I felt deliberately targeted. Being Swiss may have made me appear like an easy mark.

On top of that, hygiene was terrible. The bed was full of dust mites. I developed serious allergic reactions (red eyes, runny nose, constant sneezing, painful headaches, itchy red spots) and had to see a doctor immediately upon returning home. I doubt the sheets were ever changed – they were simply rearranged to look “clean.”

I had booked 11 nights but left after only 6. Between being nearly scammed and getting seriously ill, I cut my vacation short and flew home early.

Do yourself a favor – avoid this place at all costs.

Btw - I'm a Journalist.

2025-09-08 via Tripadvisor
U
Ukholidaygal NONE gb
4
Unwelcoming, deafening music by over-chlorinated pool, basic apartment
Pros:

Such an unfriendly welcome when we arrived. Tried our best Italian, woman barely spoke a word to us in any language, just demanded the tax payment and took us to our room without any word about anything. Had to call her back to ask about the air conditioning (which incidentally is in the main living area, not the bedrooms). Apartments are for those happy to slum-it a bit, which we are prepared to do for a great location - which it was. Kitchen equipment very basic. Bathroom a bit mouldy but otherwise clean enough. Shutters broken, curtains kept falling off the wall. Generally shabby, chipped, rusty etc.

Worst things: absolutely banging loud Euro-trash music by the pool. Asked them to turn it down/off but the DJ was enjoying it too much. Even though some of the time we were the only guests there. Also the water in the pool was so over chlorinated that our children got chlorine burns around the edges of their swimsuits and their nipples. They were absolutely raw.

Best thing: location good with lovely view and hearing distance of Castelsardo's bells, although a good 20 minutes walk into town.

If you stay here, don't make the mistake we did - you need a car to get to the beautiful beaches. Apparently the hotel has a shuttle service to the beach but they were so unhelpful and unwilling to try speaking a mix of Italian and English, we never got to use it.

Oh and the WiFi didn't work - we weren't within range of it. Apparently it's only available at the top of the hill in the hotel rooms, not the apartments or by the pool.

2019-08-07 via Tripadvisor
J
joanskyy Family mg
8
Spectacular view
Pros:

Very friendly service and smiled people. Spectacular view to the castle, the town and the sea. Delicious food at the restaurant and everyday sunset watching during the dinner. Very close to Castelsardo, perfect for walks to it - about 5-10 min.

2016-08-23 via Tripadvisor
6
699raynat Friends getaway
8
Castel Sardo great views
Pros:

Fantastic view from the hotel at the sea and the Castle. Friendly service. Spacious rooms with big terraces overlooking the sea. Nice restaurant and swimming pool area. Within walking distance from the city centre.

2016-06-27 via Tripadvisor
D
DenisLoz Friends getaway
6
low cost vacation with 5-star sea and Castelsardo panorama
Pros:

The hotel has a great location - walking distance to the lovely Castelsardo and stunning sea and Castelsardo panorama!

The rooms are different size. Mine was very big and spacious with sea view balcony. It was clean and colourful. The bath was small, especially the shower cabin. There was free WiFi.

The food was pretty low cost. No fresh fruit and vegetables on breakfast. The best thing with the breakfast was the espresso. The dinners (it was a halfboard) were modest consisting of penne with different sauce, some small piece of fish/calamari or meat, dessert. Most of the time the food was good. Glass of wine and water were also provided.
The staff at the restaurant are great - smiling and very nice.

There was an animation during the dinner and it was a torture. The animator was fake singing every evening during dinner with a very loud music.

The pool enjoys the great sea panorama, but Sardinia beaches are so beautiful that we didn't profit from the pool. As far as I understood there was a shuttle to LuBagnu beach.

But if you want to have a good vacation you definitely need to rent a car and explore the North-West and North- East Sardinia. It's better to rent a car at the airport because in Castelsardo is more expensive. There is a free parking in front of the hotel.

There were no mosquitos in the hotel area.

La Baia is a good choice if you want to explore Sardinian NW and NE coast but don't expect any luxury. The luxe there is in the splendid panorama.

2016-06-19 via Tripadvisor
H
holidaytours2016 Friends getaway mg
8
A GROUP FROM BULGARIA VISITED LA BAIA HOTEL END OF MAY AND JUNE 2016 FOR A WEEK.
Pros:

An almost nice hotel for reasonable price and food, very well done animation practice, every evening live music and some typical local dance teaching, friendly staff and lovely nature. Well situated within a Castelsardo beach area and easy to reach the town center.
An advice for improving the breakfast with veg and fruit as well the wine quality

2016-06-05 via Tripadvisor
P
Pernilla
4
Bra läge
Pros:

Bra läge men dåliga öppettider i receptionen och ingen engelsktalande personal.

2015-07-17 via Nuitee
H
hilde
6
Pros:

Wir waren für 2 Übernachtungen im Hotel Residence La Baia. Bei unserer Ankunft wurden wir überaus herzlich empfangen. Das Hotelzimmer hatte eine Küche (und kleine Espressomaschine!) Zu Fuß brauchte man etwa 10 bis 15 Minuten in die Altstadt. Das wohl beste war, morgens seinen Kaffee auf dem Balkon zu trinken und dabei direkt aufs Meer zu sehen.

2015-04-28 via Nuitee
A
ANDREA
8
POSIZIONE OTTIMA, STRUTTURA MIGLIORABILE
Pros:

BUONA PERMANENZA SOPRATTUTTO PER LA BELLEZZA DELLA LOCALITA'

2014-09-12 via Nuitee
E
Esmeralda
8
Hotel mooi gelegen met een heel mooi uitzicht
Pros:

Het hotel ligt heel mooi tegen een berg op waardoor je een prachtig uitzicht hebt. De kamer was eenvoudig maar prima.

2014-09-11 via Nuitee