Kobe Luminous Hotel

Hotels
7.6 (2596 reviews)
Hyogo-ku Tsukamoto-dori 6-2-11 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good value for money
Convenient location
Cons:
Cleanliness issues
Inconsistent service quality

Categories

Cleanliness
6.81
Several mentions of issues with cleanliness, including a dirty refrigerator and hair in the bathroom.
Service
8.28
Prompt response from staff regarding equipment issues and general satisfaction with service quality.
Location
8.32
Conveniently located near transportation and restaurants; many positive remarks on the location.
Room Quality
7.27
Generally spacious and comfortable rooms, with some reports of issues with air conditioning.
Amenities
7.3
Mixed reviews on amenities; lack of certain items in the room and cleanliness of laundry facilities.
Value for Money
7.76
Good value for the price compared to other hotels during peak times.
Food and Beverage
7.81
Breakfast was enjoyed by guests; positive feedback on the breakfast offerings.
Overall Experience
7.28
Guests had a generally positive stay, with some minor complaints affecting the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:02

Property Description

Convenient Location
Kobe Luminous Hotel is perfectly situated just a 2-minute walk from both JR Hyogo Train Station and Hanshin Daikai Train Station. This prime location offers easy access to transportation for your convenience.

Modern Amenities
Experience comfort and convenience with our well-equipped rooms featuring free wired internet, LCD TV, and a VOD system. The contemporary decor with wood accents creates a pleasant ambiance for your stay.

Relaxation and Services
Indulge in relaxation with our available massages and take advantage of the free internet PCs in the lobby. Additionally, enjoy the convenience of on-site parking and a coin launderette during your stay at Kobe Luminous Hotel.

Book now to enjoy a seamless blend of comfort and convenience at Kobe Luminous Hotel.

Important information:

Guests who plan on arriving after 22:00 must inform the property in advance. Reservations for guests who do not arrive before 22:00 and do not contact the property may be treated as a no-show.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OSA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1650 per day.

Location

Guest Reviews

7.6
Based on 2596 reviews
Cleanliness: 6.81
Service: 8.28
Location: 8.32
Room Quality: 7.27
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 7.81
Overall Experience: 7.28
A
Asami • family_with_children • jp
7
Pros:

家族5人(小さいこども3人)で利用。予約時に2つベッドの部屋しか空いておらず、なくなく利用予定でしたがチェックインの時に部屋が空いたと3つベッドの部屋を案内して下さいました。凄く嬉しかったです。ありがとうございました。

2026-03-28 • via Nuitee
T
TAKURO • couple • jp
6
2026-03-28 • via Nuitee
O
Osamu • solo_traveller • jp
6
手軽でお得
Pros:

駅から近くで便利。コスパがいい

Cons:

特になし

2026-03-27 • via Nuitee
A
ASUTO • solo_traveller • jp
8
Pros:

不自由なかった

Cons:

枕元にコンセントがなかったくらい、延長コードがあればよかった

2026-03-27 • via Nuitee
K
kitano • family_with_children • jp
1
二度と間違えて宿泊しない様にホテル名を覚えておく
Pros:

朝食のパンが美味しかった

Cons:

洗面所を使ったら蛇口がヌメっとした、多分掃除されてない、その洗面所で石鹸で手を洗ったら、風呂に逆流して風呂釜から泡がボコボコ出てくる、風呂も汚い、壁紙は破れてる、備え付けのポットが昭和から使ってるのかってくらい、黄ばんで黄ばんで汚い、ケトル新調も出来ないくらい利益出てないんですか？ベッド横の机にコンセントがない、というかどこにもない、ベッド横机の備え付きの時計は狂ってる、あと電気をつけても部屋が暗い、もうとにかくホテルに泊まりに来てるのに、風呂掃除して洗面所掃除して机拭いてって何してるんだろうと悲しくなった。

2026-03-27 • via Nuitee
N
NAKAGAWA • solo_traveller • jp
7
Pros:

スタッフさんの対応が早かったです。

2026-03-26 • via Nuitee
マツダ • solo_traveller • jp
10
目的地に近く最高
2026-03-26 • via Nuitee
J
JUNKO • solo_traveller • jp
9
街外れなので超格安！
Pros:

神戸市内の外れなので静かで安い

Cons:

特にない

2026-03-24 • via Nuitee
K
KANPEI • family_with_children • jp
7
2026-03-24 • via Nuitee
T
TATETU • family_with_children • jp
7
2026-03-24 • via Nuitee
Y
Yuki • family_with_children • jp
9
とてもおすすめ。
Pros:

お得感のあるお値段で基本的な設備が整ってる。

Cons:

深夜の受付スタッフの対応が微妙。日中の方は良かった。

2026-03-23 • via Nuitee
K
kazumasa • solo_traveller • jp
8
2026-03-23 • via Nuitee
E
Eric • family_with_children • au
8
2026-03-23 • via Nuitee
陽子 • couple • jp
4
残念でした。
Cons:

清掃ができてない。テレビ下の棚の奥に使用後のオムツが捨ててあった。くつろいでいるとゴキブリが机の上を這っていた。殺虫剤をお願いしたがすぐに持って来てもらえずフロントまで取りに行った。テレビ台の後ろに使用後のマスクや靴下、飴等ゴミがいっぱいあった。掃除をきちんとしていないのがよく分かった。

2026-03-22 • via Nuitee
Y
Yuki • family_with_children • jp
5
安く泊まれて良かった
Pros:

立地　コスパ　朝食にフルーツがあったこと

Cons:

室温が高い

2026-03-22 • via Nuitee
D
Dan • family_with_children • cn
10
Pros:

交通方便，房型虽然不大但是布局紧凑合理配上大玻璃窗住起来很舒服，房间能放下2个24寸大箱子，且双人床的单床实际应该有1.2米宽以上，带小朋友的一大一小睡一个床也没问题

Cons:

对于5岁小朋友也收了早餐费

2026-03-22 • via Nuitee
K
kurata • family_with_children • jp
10
Pros:

朝食の品揃え

Cons:

特に無し

2026-03-21 • via Nuitee
M
Murayama • solo_traveller • jp
9
2026-03-19 • via Nuitee
J
Jacob • family_with_children • gb
4
Pros:

The price

Cons:

It was a bit dirty, but for the price, it was acceptable. What wasn't acceptable was that I booked a triple room for 4 people, but when I got there, they only accepted that 3 people were there. So they first tried to charge us extra for my 6-year-old.I said I'm not paying it as I booked and paid for 4. He said I'll allow it this time. He also didn't give us 4 breakfast vouchers, only 3. I would have rated 8/10 but for this issue. Silly for the sake of a breakfast.

2026-03-17 • via Nuitee
H
Homare • solo_traveller • jp
6
2026-03-17 • via Nuitee