Hilton Garden Inn Charlotte Airport

Hotels
•
Hilton Garden Inn
9 (919 reviews)
2400 Cascade Pointe Boulevard , Charlotte , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Good amenities
Friendly staff
Cons:
High prices
Inconsistent service
Room condition issues

Categories

Cleanliness
8.64
Generally clean but there were some complaints about room conditions.
Service
9.11
Friendly staff overall, but inconsistent service experiences noted.
Location
9.65
Well-located for airport access, considered convenient.
Room Quality
8.6
Rooms are generally clean and comfortable, but issues were raised about room pricing.
Amenities
9.13
Good amenities including shuttle service and food options.
Value for Money
8.09
Prices considered high for the quality received, especially given the property's issues.
Food and Beverage
9.64
Breakfast options are praised, particularly on occasions like Christmas.
Overall Experience
9.11
Mixed experiences overall but many positive moments mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:00

Property Description

Convenient Location and Amenities
Located in Charlotte, North Carolina, Hilton Garden Inn Charlotte Airport offers an outdoor pool, free WiFi, and easy access to Renaissance Park Golf Course. The hotel rooms feature modern amenities like a 42-inch flat-screen TV, microwave, and refrigerator. Guests can enjoy a fitness center, business center, and on-site dining at the Garden Grille serving American-styled meals.

On-Site Facilities
The hotel provides a bar, mini-market, and free parking for guests' convenience. Additionally, room service is available for those looking to dine in the comfort of their rooms.

Nearby Attractions
With Charlotte city center, Bank of America Stadium, and Charlotte Convention Center just a short drive away, guests can explore the city's highlights with ease. Don't miss out on visiting the US Whitewater Center and Sealed Air headquarters nearby.

Book your stay at Hilton Garden Inn Charlotte Airport for a comfortable and enjoyable experience.

Important information:

Please note extra beds are subject to availability and cannot be accommodated in every room type. Contact property for details.

Please note that the pool will be closed for renovations until 30 October 2016. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 919 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.64
Overall Experience: 9.11
R
Rachel • extended_group • us
8
2026-06-03 • via Nuitee
J
Jonathan • extended_group • us
10
2026-06-01 • via Nuitee
M
Mariane • family_with_children • us
9
2026-05-31 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

Clean and comfortable

2026-05-30 • via Nuitee
R
relly2026 • Couples
10
Great Server
Pros:

THE SERVER DALLAS WAS AWESOME!

2026-05-27 • via Tripadvisor
C
Companion50496376106 • Business
10
An oasis
Pros:

Absolutely loved my stay here!!! Rooms were clean even smelled like bleach when I walked in so you know they cleaned it thoroughly. I just want to say THANK YOU to Kresha for all her help she’s the best!!

2026-05-27 • via Tripadvisor
F
F9121MPmichellek • Business
10
Quick biz
Pros:

The location was perfect for traveling. Clean and fresh smelling areas. Dallas was impressive and the cherry on top to our stay. The service was better than most.

2026-05-27 • via Tripadvisor
6
600delorisw • Friends getaway
10
The experience was very good.
Pros:

The waiter Dallas was impeccable. The food was good.

2026-05-27 • via Tripadvisor
D
Doug • extended_group • us
10
2026-05-27 • via Nuitee
S
Stephanie • solo_traveller • us
10
Pros:

Parking for airport was simple and affordable. Bar/Restaurant was great- terrific food and lovely staff.

2026-05-27 • via Nuitee
9
918bethannt • Family
10
Two thumbs up!!!!
Pros:

We were extremely pleased with the location, room, staff - the entire experience was great. From Kresha and Jazzmin at the front desk to Lisa, Roger, and Eric in the restaurant, the staff could not have been more friendly, kind, and helpful. Thank you for making our stay in Charlotte so nice!!

2026-05-26 • via Tripadvisor
H
hiddenvalleybum • Couples • Abingdon, Virginia
10
Good stay with improved parking and staff
Pros:

As always a nice overnight stay before a fight out. They have changed the pay for parking since last year and Kresha was extremely helpful and made our stay really good as well as the shuttle drivers.

2026-05-25 • via Tripadvisor
L
Lindisha • couple • us
8
2026-05-25 • via Nuitee
E
elliekN1702OF • Family
10
restaurant
Pros:

lisa was great and had great service during our stay

2026-05-24 • via Tripadvisor
C
chloekY3155RM • Family
10
Food Service
Pros:

The service from Lisa was amazing!!

2026-05-24 • via Tripadvisor
J
James • couple • us
7
2026-05-22 • via Nuitee
G
gdbme23 • Business
10
Hilton Rock Stars!
Pros:

Lisa at the bar did a great job with all of our group and dealt with a unhappy Katen with such grace, I was sooo impressed.. Rob, C and Dallas were awesome as well. Thank you all. You made it such a great experience!

2026-05-19 • via Tripadvisor
N
N7600JCjoec • Business
10
Flight cancellation turned into a great evening.
Pros:

I got stranded due to a flight cancellation. Lisa at the bar and the whole team was incredibly welcoming and made my impromptu layover a heck of a lot better. Try the scratch made onion rings and burrata. I hope I get stranded again!

2026-05-19 • via Tripadvisor
E
Eric • couple • us
10
Enjoyed the stay and will visit again!
Pros:

Very nicely kept property

Cons:

No complaints

2026-05-19 • via Nuitee
K
Kim • extended_group • us
8
2026-05-18 • via Nuitee