Hilton Garden Inn Charlotte Airport

Had to take the shuttle back to the airport at approx 5:30 am on a Saturday. Not something I was looking forward to but the driver had the shuttle play a game. He had playlist of songs fe films and we had to guess the film. 5:30 am Sat shuttles are not usually fun, but this was great!
Also great service from the bar the previous night!

We loved everything

This is my first time staying here, and it was amazing! The food was delicious, the staff, especially Sharon and Loretta, were incredibly friendly, attentive, helpful, and the cleanliness of the hotel was great. The vibe was peaceful and comfortable, making it a perfect getaway. I highly recommend this place to anyone looking for a wonderful and relaxing experience.

We had a long layover after missing a connecting flight due to fueling issues with our first flight. This hotel was recommended to us and we were very pleased with our stay from start to finish. All the hotel, shuttle drivers and restaurant staff were great. We did not have breakfast but dinner and cocktails were good. Would stay here again. Dates of stay 07 March to 08 March 2026.

Clean, quiet, comfortable room, Kresha at the front desk was exceptional! Highly recommend this place.

I had the pleasure of being check-in by Mr. Johnathan and he was so helpful with making my three day stay enjoyable.

I had to cut my trip short at this hotel , however despite my challenges, I found Kresha a totally professional, courteous and highly customer-oriented. Kresha listened to my reported issues attentively, apologized and promptly offered alternative solutions. She has a can-do, will-do attitude. In pouring rain, she offered me an umbrella and was efficient to check me out. Thank you for your hospitality, Kresha!

I had a great stay! Lisa at the bar was so friendly and helpful. I really enjoyed the experience Sharon provided during breakfast as well! My room was nice and comfy and the staff was friendly and helpful throughout.

Definitely find Lisa at the bar! Love her! Ask for the Lisa special! I had a glass of wine... Excellent! She was a ray of light!

Bartender Lisa was good! Ask for Lisa’s special drink it’s so good!

Lisa is the Greatest bartender I’ve ever had at the Hilton, came with my son who introduced me to her, nothing but southern comfort love from her, huge difference from the experience me and my son had from last year! Would highly recommend this bartender again, sorry this hotel next time I come to visit charlotte again!

This was my first time staying at this specific property. Clean room, smooth check-in. Lisa at the bar was super friendly and attentive. Would stay here again.

Lisa was a great bartender, tons of southern love, jonathan though was a absolute pleasure to talk with, so refreshing, since the last time I been here I had a horrible experience at the Hamptons inn with the receptionist, so to know there are amazing people like Jonathan that work here makes me feel so much better!

Lisa the bartender was amazing!!! Great service with a smile and very quick service

I needed help from the moment I got there because of a reservation oversight. kresha -front dest receptionist (don't know her official title) took care of it right away. within 10 minutes I was in my room relaxing. Thank you Kresha for your assistance in making my stay great!!!

Clean, beautiful and great customer service. Lisa (the bartender) was fantastic. She was knowledgeable about the area, helpful, and pours a mean bourbon! We definitely enjoyed our stay

The bartender, Lisa, provided good service with a smile. I would go back.

Lisa is the absolute best bartender period. Made my trip.