Suites Corazon

Hotels
8.9 (1684 reviews)
Calle 14 norte entre 5ta y 10a. avenida , Playa del Carmen , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from construction
Discrepancies in room quality

Categories

Cleanliness
8.29
Multiple reviews indicated issues with cleanliness and poor ventilation due to construction.
Service
9.26
The staff received positive feedback for being friendly and helpful, particularly Yomira and Teresa.
Location
9.8
Many reviews praised the central location of the hotel, providing easy access to attractions.
Room Quality
8.25
Rooms were described as spacious, but some complaints arose about the difference between the shown photos and reality.
Amenities
8.78
Amenities like the kitchenette and pool were appreciated, though some lacked necessary items.
Value for Money
9.24
The hotel is considered to provide excellent value for money, especially in terms of location and spacious rooms.
Food and Beverage
8.79
No specific comments were made about food and beverage quality.
Overall Experience
8.76
Overall, guests had a positive experience despite some criticisms, especially regarding noise and construction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:26

Property Description

Prime Location near the Beach
The Suites Corazon offer a prime location just a 3-minute walk from the beautiful beach in Playa del Carmen. Perfect for beach lovers looking for convenience and relaxation.

Convenient Amenities
Each stylish suite is equipped with free Wi-Fi, flat-screen TVs, and a daily cleaning service. Guests can also enjoy the convenience of a microwave, mini-fridge, and a private balcony in their air-conditioned rooms.

Dining and Shopping Options
With various restaurants and supermarkets within a short walking distance, guests can easily explore local and international cuisine options. Additionally, the renowned 5th Avenue is just a 5-minute walk away, offering shopping, dining, and sightseeing opportunities.

Ready to experience the perfect blend of comfort and convenience at Suites Corazon? Book your stay now and make unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1684 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 8.76
C
cd15d399e5df70d4d9acab5d7c089b8a • couple • it
8
2026-04-18 • via Nuitee
8
8c5e2db68f61708e6e21de6dbbea04d0 • solo_traveller • br
10
2026-04-18 • via Nuitee
7
7c0c5d0f4c98731055e732347e6d6b68 • solo_traveller • cl
10
Pros:

En general todo bien

Cons:

El baño no cuenta con barras para afirmarse cuando uno se ducha

2026-04-16 • via Nuitee
5
54cfbf4bfdab70241c9feca3be8d3dff • solo_traveller • cl
9
Pros:

La ubicación, precio, amabilidad del personal y la seguridad del lugar son dignos de destacar.

Cons:

El internet en ocasiones fallaba.

2026-04-15 • via Nuitee
A
a937ad636c947282f0da99f8c78a7d91 • couple • us
10
2026-04-14 • via Nuitee
2
229bbf1e8cdc725e219e3e3cd07d5c77 • solo_traveller • mx
10
2026-04-14 • via Nuitee
C
c172e354dbe27393202a7273b140df5b • solo_traveller • pa
10
Awesome location, great value!!
Pros:

Everyrhing was great!!!!... Very good location, excellent price and very awesome staff!!, two convenient stores galf a block from the hotel, Walmart within walking distance, great wings restaurant near by.

Cons:

My balcony view(construction next door 🥺)

2026-04-13 • via Nuitee
F
fd70a1a2df507188ad5000a77385a8d3 • couple • it
9
2026-04-12 • via Nuitee
F
fd70a1a2df507188ad5000a77385a8d3 • couple • it
9
2026-04-12 • via Nuitee
8
8e88ff0cc5db7073998b6509636cb71e • family_with_children • mx
10
Pros:

Es muy cómoda y agradable

Cons:

No me gustó lo vista pero la ubicación es muy buena no tenía agua caliente para la ducha

2026-04-12 • via Nuitee
G
Gerardo • family_with_children • mx
10
2026-04-10 • via Nuitee
B
Beatrice • couple • fr
5
Okay for short stay
Pros:

Vicino alla 5 Avenida

Cons:

Struttura datata.
Abbiamo trovato delle mutande nell armadio

2026-04-10 • via Nuitee
A
Alejandra • family_with_children • ar
8
Comodidad.
Pros:

Ubicación excelente. Habitación espaciosa. Camas excelentes. Baño amplio.

Cons:

El desagote de la cocina estaba tapado. No había rejilla o trapo para sacar. Falta un hervidor de agua. El personal poco empatico.

2026-04-09 • via Nuitee
R
Ramirez Nazariga • couple • mx
9
Estancia agradable
Pros:

Excelente ubicación, personal amable.

Cons:

Que no tiene estacionamiento,

2026-04-09 • via Nuitee
N
Natália • extended_group • br
10
2026-04-08 • via Nuitee
A
Aguilar • family_with_children • mx
10
Pros:

Céntrico y Buena Ubicación

Cons:

Todo Bien

2026-04-06 • via Nuitee
M
Michael • solo_traveller • de
9
2026-04-06 • via Nuitee
J
Juan Salvador • extended_group • es
9
Todo genial
Pros:

Su ubicación es magnifica. Cerca de todo y poco ruidoso (al menos nuestra habitación, que no daba a la calle principal). Colchones y almohadas cómodos. El baño amplio y la ducha también. Tiene una pequeña cocina y plancha.

Cons:

En general, todo bien. Tuvimos que pedir en varias ocasiones champú y gel.

2026-04-05 • via Nuitee
T
Titouan • family_with_children • de
9
Bel appartement central à Playa del Carmen
Pros:

Proximité avec les avenues principales de Playa del Carmen, appartement spacieux et literie confortable, facile à trouver et instructions très claires, le balcon...

Cons:

Pas grand chose à repprocher, absence de parking (mais des parkings payants sont disponibles à proximité), la cuisine manque d'équipement mais nous n'avons pas vraiment souhaité cuisiner

2026-04-05 • via Nuitee
D
D'ippolito • family_with_children • ar
10
Pros:

Excelente ubicación.

2026-04-05 • via Nuitee