Suites Corazon

Hotels
8.9 (1891 reviews)
Calle 14 norte entre 5ta y 10a. avenida , Playa del Carmen , mx
+52 984 228 6628

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from construction
Discrepancies in room quality

Categories

Cleanliness
8.29
Multiple reviews indicated issues with cleanliness and poor ventilation due to construction.
Service
9.26
The staff received positive feedback for being friendly and helpful, particularly Yomira and Teresa.
Location
9.8
Many reviews praised the central location of the hotel, providing easy access to attractions.
Room Quality
8.25
Rooms were described as spacious, but some complaints arose about the difference between the shown photos and reality.
Amenities
8.78
Amenities like the kitchenette and pool were appreciated, though some lacked necessary items.
Value for Money
9.24
The hotel is considered to provide excellent value for money, especially in terms of location and spacious rooms.
Food and Beverage
8.79
No specific comments were made about food and beverage quality.
Overall Experience
8.76
Overall, guests had a positive experience despite some criticisms, especially regarding noise and construction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:26

Property Description

Prime Location near the Beach
The Suites Corazon offer a prime location just a 3-minute walk from the beautiful beach in Playa del Carmen. Perfect for beach lovers looking for convenience and relaxation.

Convenient Amenities
Each stylish suite is equipped with free Wi-Fi, flat-screen TVs, and a daily cleaning service. Guests can also enjoy the convenience of a microwave, mini-fridge, and a private balcony in their air-conditioned rooms.

Dining and Shopping Options
With various restaurants and supermarkets within a short walking distance, guests can easily explore local and international cuisine options. Additionally, the renowned 5th Avenue is just a 5-minute walk away, offering shopping, dining, and sightseeing opportunities.

Ready to experience the perfect blend of comfort and convenience at Suites Corazon? Book your stay now and make unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.9
Based on 1891 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 8.76
M
Maxime • solo_traveller • fr
10
Pros:

Personnels très agréables. Logement très grand et propre pour un prix très bas ! Je recommande. La localisation est vraiment chouette !

Cons:

Isolation de la rue pas top

2026-08-08 • via Nuitee
P
Pau8810 • solo_traveller • mx
10
Excelente lugar para hospedarse en playa del Carmen
Pros:

Todo excelente

2026-08-08 • via Nuitee
S
Sántiz Castellanos • solo_traveller • mx
8
2026-08-06 • via Nuitee
D
Davide • extended_group • it
8
2026-08-06 • via Nuitee
D
Dennis • solo_traveller • us
5
Good price and location but not restful.
Pros:

Great location. Good price. Clean. Quiet for sleeping. Good security.

Cons:

For some reason, they have a motion sensor light in the bathroom. The wall separating the bathroom from the rest of the suite is frosted glass. If anyone goes to the restroom in the middle of the night, it lights up the entire suite. I'm not talking about a dim little night light I'm talking about bright light that wakes everybody else up. Just a single person wouldn't matter or if no one goes to the bathroom during the night. Also, not much privacy. Something people should know. For our personal taste, the bed was way too soft. We didn't get good rest because of these reasons. I would not stay there again.

2026-08-06 • via Nuitee
S
Salazar Zamudio • solo_traveller • mx
10
Pros:

Ubicación, comodidad

2026-08-06 • via Nuitee
V
Vanina • solo_traveller • ar
7
Pros:

La ubicación muy buena para moverse libre

Cons:

Poca amabilidad en el trato

2026-08-05 • via Nuitee
L
LILI • solo_traveller • mx
9
Excelente ubicación
Pros:

El precio-calidad excelente y a mis hijos les encantó la habitación

Cons:

No sé puede salir al balcón hay mucho ruido de unos equipos

2026-08-04 • via Nuitee
G
Grigoris • solo_traveller • gr
10
2026-08-03 • via Nuitee
E
Emila • couple • pl
7
Ok for the price, looks better on the pictures.
Pros:

Big room, big bed

Cons:

No parking at all. The answers about parking are not true. We had to park on a street and pay for it. Old stinky food in the cabinet after some old guests.

2026-08-03 • via Nuitee
I
Iker • extended_group • es
8
2026-08-02 • via Nuitee
M
Maria Bernarda • solo_traveller • ec
10
Pros:

muy buena ubicación e instalaciones muy cómodas

2026-08-02 • via Nuitee
R
Rangel • solo_traveller • mx
10
Pros:

Es una excelente opción para los que buscan un hospedaje, a buen precio, cómodo limpio y una excelente ubicación y el principal uso que le darás será descansar después de disfrutar de Playa del Carmen todo el día.

2026-08-02 • via Nuitee
L
Lisa • couple • mq
8
Pros:

Tres bien placé, tres confortable, tres grand

2026-07-18 • via Nuitee
N
Natalia • solo_traveller • cl
10
Pros:

Muy buena ubicación, excelente trabajo del caballero de la recepción (no recuerdo su nombre, es venezolano con acento cubano), tuvimos un inconveniente con la habitación, tenía una gotera y estaba mojado al llegar, pero el prontamente resolvió, nos ayudó y todo bien. 100% recomendable.

2026-07-17 • via Nuitee
L
Linda elizabeth • solo_traveller • us
10
Buen servicio
Pros:

Que nos limpiaban la habitacion todos los dias y lo mejor a una cuadra de la 5ta avenida

Cons:

Que fueron pocos dias los que nos quedamos

2026-07-17 • via Nuitee
T
Tejero • solo_traveller • mx
10
2026-07-16 • via Nuitee
D
David • family_with_children • mq
6
2026-07-15 • via Nuitee
J
Jimenez • solo_traveller • mx
10
Pros:

La ubicación el personal y n especial el sr del.turno de noche al 100

Cons:

Todo mui bien tal vez laa cortinas un poco más oscura

2026-07-15 • via Nuitee
A
Aurelie • family_with_children • fr
8
2026-07-14 • via Nuitee