Mercure Istanbul Umraniye

Hotels
Mercure
7.8 (253 reviews)
Alemdag Caddesi, Site Yolu Sokak No:20 Tepeustu Mevkii Umraniye , Istanbul , tr

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Overall good experience
Cons:
Slow internet
Breakfast quality

Categories

Cleanliness
6.8
Internet is very slow which may suggest cleanliness issues.
Service
8.8
The front desk staff was helpful with everything, including city structure, tourist attractions, and transportation.
Location
8.3
Location is good, 10 minutes walk from the metro.
Room Quality
7.3
Air conditioning worked normally, but the lack of windows slightly affected the overall experience.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.3
Standard quality for this hotel tier.
Food and Beverage
5.3
Breakfast was not good.
Overall Experience
8.8
Good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:48

Property Description

Modern Accommodations
Mercure Istanbul Umraniye offers air-conditioned rooms with TV, minibar, and seating area. The private bathrooms are stocked with free toiletries and a hairdryer.

Dining Options
Indulge in à la carte menu options at Mundo Restaurant for lunch and dinner. Enjoy buffet breakfast or have it in the comfort of your room. Choose from a variety of drinks at Mundo Bar, Mimado Bar, or Saoluna Bar.

Convenient Services
Benefit from room service, laundry, concierge, and currency exchange. Stay connected with WiFi access. The hotel also offers shuttle service, with free private parking available.

Book your stay at Mercure Istanbul Umraniye for a comfortable and convenient experience.

Important information:

Our outdoor car park is free of charge for our guests staying at our hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 253 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.3
Room Quality: 7.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 5.3
Overall Experience: 8.8
S
Sam solo_traveller az
10
2026-01-26 via Nuitee
S
Sam solo_traveller az
10
Pros:

good, still here, hope there won't be any problems.

Cons:

constant unpleasant smell from the bathroom:(

2026-01-20 via Nuitee
N
Natavan solo_traveller az
6
2026-01-19 via Nuitee
K
Kürsat couple de
10
2026-01-19 via Nuitee
T
Tracey couple gb
7
Friendly staff, good breakfast and comfortable room
Pros:

Relaxing spa facilities

Cons:

Location was a little far out

2026-01-13 via Nuitee
P
pzade couple az
9
Pros:

Hər şey yaxşı idi.

2025-12-18 via Nuitee
N
nino couple ge
9
Pros:

location and ataff

Cons:

lobby

2025-12-17 via Nuitee
M
Mejzini solo_traveller xk
8
2025-11-29 via Nuitee
I
Ismat family_with_children az
9
Pros:

Завтрак отличный. Местоположение нормальное, 10 минут ходьбы от метро.

Cons:

Кондиционеры работали нормально, но отсутствие окон немного портит впечатление.

2025-11-04 via Nuitee
V
Vasileva couple bg
8
2025-11-02 via Nuitee
X
Xifang solo_traveller hu
6
2025-10-18 via Nuitee
D
Dhurata family_with_children ch
8
2025-10-12 via Nuitee
S
Stojic family_with_children at
3
2025-10-11 via Nuitee
ابتسام extended_group sa
7
Pros:

الإفطار غير جيد

Cons:

الإفطار

2025-10-02 via Nuitee
M
Mehmet
8
Pros:

Good Overall

2025-09-11 via Nuitee
D
Diaconu couple ro
10
Pros:

ok

Cons:

no problem

2025-09-01 via Nuitee
A
Amir extended_group iq
10
2025-08-28 via Nuitee
Z
Zsolnai Imre couple hu
10
2025-08-28 via Nuitee
V
Vera extended_group ro
7
2025-08-25 via Nuitee
Z
Ziqi solo_traveller be
1
Cons:

Internet is beey slow

2025-08-20 via Nuitee