Platinum Queenstown

Hotels
9.5 (1038 reviews)
96 Fernhill Road , Queenstown , nz

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Garden
Laundry
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Stunning views
Helpful staff
Cons:
Housekeeping issues
Occasional noise disturbance

Categories

Cleanliness
8.6
Some housekeeping oversights noted, such as dustiness in certain areas.
Service
10
Staff were reported as super helpful, enhancing the overall experience.
Location
10
The hotel has a great location with stunning views and convenience to town.
Room Quality
9.6
Rooms are spacious and well-appointed, contributing to comfort.
Amenities
9.6
Facilities were appreciated, albeit with minor suggestions like varied pillow types.
Value for Money
9.1
General sentiment of value seems good considering amenities and location.
Food and Beverage
9.1
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
10
Overall guest experiences have been exceptionally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:25

Property Description

Luxurious Villas with Self-Catering Amenities
Our villas offer a luxurious and self-contained stay, perfect for those seeking independence and comfort. Guests can enjoy the convenience of self-catering facilities without daily housekeeping for ultimate privacy.

Complimentary Mid-Stay Housekeeping
For extended stays of 5 nights or more, we offer a complimentary mid-stay housekeeping service to ensure a fresh and tidy villa throughout your visit. Relax and enjoy your stay without worrying about the upkeep.

Covid-19 Safety Measures
Rest assured, we prioritize the safety of our guests and staff. With additional Covid-19 information provided in each villa, we are committed to maintaining high standards to protect everyone. Book now for a safe and luxurious experience at Platinum Villas.

Important information:

Guests under the age of 25 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that there is a 3% charge when you pay with a Visa, Mastercard credit card or American Express credit card.

All villas are fully self-contained and self-catering and rates do not include daily housekeeping service. This service is available for an additional charge of $35 per service and can be arranged at the time of arrival. Any stays of 5 nights or more will receive a complimentary mid-stay housekeeping service included within the nightly rate.

BBQs are available for hire at the rate of $20 per night and available for a maximum of 3 nights per stay. Subject to availability.

As a valued guest we want to let you know about our continued commitment to offering our outstanding service throughout the new Covid-19 Protection Framework. Platinum Queenstown Luxury Villas will continue to operate at all levels of the “Traffic Light System” (Red, Orange, or Green). Our Villa Style accommodations WITHOUT Food and Beverage outlets is NOT mandated to scan My Vaccine Passes of guests while staying. However, scanning the Government QR Code Tracer App in the comfort of your Villa remains a government, requirement. This can be found in the Photo Frame on the desk in your Villa along with additional in house Covid-19 information. At Platinum the safety and well-being of our guests and team members is paramount. 100% of our team are fully vaccinated, and we take pride in maintaining the highest hygiene standards to help protect all guests to the best of our ability.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 1038 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.1
Food and Beverage: 9.1
Overall Experience: 10
N
Nathu61 • solo_traveller • sa
10
Pros:

Amazing views and luxurious accommodations.

Cons:

Nothing

2026-06-30 • via Nuitee
C
Craig • family_with_children • au
10
2026-06-27 • via Nuitee
J
Jessica • family_with_children • au
10
Home away from home
Pros:

Everything was great! The place was clean, loved the washer/dryer, Nespresso machine, heated floors, fireplace, beds were comfortable and plenty of space.

Cons:

Nothing! Everything was perfect.

2026-06-27 • via Nuitee
T
Tomer • family_with_children • us
10
High end - Perfect for families.
Pros:

Location, facilities, access. Perfect for families

2026-06-18 • via Nuitee
S
Sara • extended_group • nz
10
2026-06-17 • via Nuitee
K
Karen Sarah • family_with_children • au
9
Excellent stay! Feels like home.
Pros:

Location, cleanliness, very homey

2026-06-14 • via Nuitee
B
Brooke • extended_group • au
10
2026-06-14 • via Nuitee
T
Tanya • family_with_children • au
10
Amazing place to stay, highly recommend
Pros:

Great location, amazing property, very roomy, best bed I’ve ever slept in!!

2026-06-13 • via Nuitee
M
Malik • solo_traveller • sg
10
Pros:

This is a premium property. I often travel to NZ and this place is exceptional. Everything is ergonomically arranged and the place has a luxurious feel to it. The views were exceptional and it was very close to town.

Cons:

The water pressure could be better.

2026-06-13 • via Nuitee
P
Pia Ehrl • solo_traveller • ch
10
Viel Raum in Queenstown
Pros:

Viel Platz, luxuriöse Ausstattung, Gas-Cheminée mit automatischem ein/aus Knopf. Eigener Garten und direkter Waldweg von der Unterkunft nach Queenstown.

2026-06-12 • via Nuitee
J
Jackie • family_with_children • au
10
Pros:

Location (not in the town center but also not too far away, walkable even with kids), the view was amazing. I love that there were so many towels and pillows, and the kitchen had everything you needed.

2026-06-12 • via Nuitee
P
Patricia • family_with_children • nz
10
Beautiful View and a Cosy Villa in Queenstown!
Pros:

The villa is super clean and has a beautiful view. It is very close to the city and the staff are friendly and welcoming. This villa was a perfect choice for our family of 5. We had a great stay here. Highly recommend this place.

Cons:

N/A

2026-06-10 • via Nuitee
M
MIN SUN • extended_group • my
10
Must stay villa and worth everything
Pros:

The villa is spacious, warm and cozy. Amazing friendly, helpful and thoughtful staff, they did help us to solve the issue we facing. The villa got all the amenities i need. Love to come back again.

Cons:

None

2026-06-05 • via Nuitee
A
Alex • couple • au
10
2026-06-04 • via Nuitee
M
M • family_with_children • au
10
The villa exceeded our expectations and made our visit to queenstown even memorable
Pros:

We had a wonderful stay at Platinum Queenstown Villas. We booked an Alpine View villa and were pleasantly surprised that we could still enjoy beautiful views of the lake and mountains. The scenery was absolutely stunning.
The villa exceeded our expectations; spacious, beautifully presented, and in a very convenient location. We also appreciated the free onsite parking, with both a garage and driveway that could easily accommodate two cars, plus additional side parking available.

The property was peaceful and quiet, which made our stay even more memorable. We would definitely stay here again and highly recommend it to friends and family. 😊

2026-06-02 • via Nuitee
G
Greg • extended_group • nz
9
Warm, comfortable and well appointed
Pros:

Self sufficient, clean and tidy, very roomy, close to town, excellent parking options, warm and well stocked.

Cons:

We enjoyed everything

2026-06-01 • via Nuitee
I
I Hua • extended_group • tw
9
Pros:

寬敞漂亮而且整潔，廚房設備是此次旅行中看過最乾淨的，杯盤鍋具也非常齊全。二樓走廊也有暖氣，這點非常加分。櫃台人員很親切健談。位置不在熱鬧的街區，步行過去大概需要15-20分鐘，從鬧區到住宿是上坡。

Cons:

臥室在二樓，介意的人需要考慮

2026-06-01 • via Nuitee
J
Janet • solo_traveller • nz
10
Would stay again. Lots of space & attractive setting away from the busy town
Pros:

Very warm, lovely gas fire, great cooking facilities, comfy beds & lovely bathrooms

Cons:

N/a

2026-06-01 • via Nuitee
J
John • extended_group • nz
9
2026-05-29 • via Nuitee
S
Stephanie • extended_group • au
10
2026-05-28 • via Nuitee