Hotel Lugano

Hotels
8.4 (605 reviews)
Villapad 14 , Knokke-Heist , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Outdated room furniture
Unpleasant shower odor
Soft bedding not suitable for all

Categories

Cleanliness
7.29
Some issues with cleanliness and unpleasant odors in the shower noted.
Service
9.26
Staff was friendly and attentive according to multiple reviews.
Location
9.3
Central location mentioned positively in different reviews.
Room Quality
7.75
Rooms described as outdated and having uncomfortable bedding.
Amenities
8.28
Good breakfast and access to facilities, though some amenities like the bar were closed.
Value for Money
7.74
Concerns about bedding quality for a 4-star hotel affect perceived value.
Food and Beverage
8.79
Breakfast praised, with some specific service issues at times.
Overall Experience
8.76
Generally positive experiences shared, but noted frustrations could impact future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:40

Property Description

Luxurious Beachside Retreat

Garden Oasis and Cocktail Lounge: Enjoy the serene lush garden and street terraces at Lugano, perfect for unwinding after a day at the beach. Indulge in refreshing cocktails at the on-site lounge.

Chic Rooms and Gourmet Dining: Relax in well-equipped rooms featuring TVs and minibars. Start your day with a lavish buffet breakfast at La Terrasse du Zoute, offering a delightful selection of sweet and savory treats.

Convenient Location and Excursions: With the beach just steps away and Knokke Casino a short walk, Lugano is ideally situated. Explore the coastal tram service to visit nearby seaside towns for a day of adventure.

Book your stay at Lugano now for a memorable beachside getaway!

Important information:

Guests will receive a rental agreement, which must be signed and returned directly to the property prior to arrival. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation.
Please note that only registered guests are allowed at the property.
Guests shall abide by the property's policy. Quiet hours are from 22:00 to 8:00.
Guests must be 21 years or older to check in without a parent or official guardian.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 605 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
R
Ralf • couple • be
3
Seit 20 Jahren dorthin, aber diesesmahl nicht gut.
Cons:

Die Dusche roch unangenehm. Frühstücksraum KALT . Als man das Auto abholen wollte um 13u10 war niemand mehr an der Rezeption.

2026-01-20 • via Nuitee
J
John • couple • nl
9
Pros:

Ontbijt

Cons:

Restaurant gesloten

2026-01-19 • via Nuitee
C
christina • solo_traveller • be
7
Goed
Pros:

Ontbijt was super en het restaurant voor het ontbijt zeer aangenaam.

Cons:

De kamer was verzorgt en clean maar gedateerd. Goed opgesmukt maar voor die prijs mocht dat meer zijn oa de vloerbekleding.

2026-01-19 • via Nuitee
E
Elsy • couple • be
8
Pros:

Parking kortbij top.

Cons:

Beetje spijtig was dat onze eindfactuur niet klopte.
3 maal moeten afdrukken vooraleer ze juist was.

2026-01-19 • via Nuitee
J
Joyce • couple • be
10
2026-01-19 • via Nuitee
K
Kris • couple • be
10
Helemaal voor herhaling vatbaar
Pros:

Fantastisch ontbijt!…

Cons:

P…maar rekening gehouden met locatie nog best in orde!

2026-01-19 • via Nuitee
N
Nicolas • couple • fr
8
2026-01-19 • via Nuitee
F
Farah • couple • nl
9
2026-01-19 • via Nuitee
B
bernard • couple • be
8
Pros:

Emplacement
Belle véranda petit déjeuner

Cons:

La responsable asiatique du petit dej
Elle parle français mais se refuse à dire un seul mot ! Même le num de votre chambre elle ne m accepte pas en français
Dommage pour cette famille hôtelière reconnue sur Knokke

2026-01-17 • via Nuitee
K
Kirsten • solo_traveller • nl
8
2026-01-07 • via Nuitee
E
Eduard • couple • nl
9
2026-01-07 • via Nuitee
A
Alexandra • couple • lu
5
2026-01-07 • via Nuitee
T
Thomas • couple • de
8
Angenehm aber nicht überzeugend.
Pros:

Personal war freundlich. Frühstück war sehr gut.

Cons:

Die Ausstattung des Zimmers war deutlich in die Jahre gekommen. Zimmeraufteilung war unvorteilhaft.

2026-01-03 • via Nuitee
R
RONNY • couple • be
10
Pros:

comfort

2025-12-16 • via Nuitee
N
Nathalie • couple • be
9
2025-12-05 • via Nuitee
C
Carlo • couple • be
8
2025-12-02 • via Nuitee
C
Christian • couple • be
9
Cons:

Pas possible prendre un petitdéjeuner leger. Uniquement un café et un croissant par exemple.
Obligé de payer 30 € si on veut manger très peu et prendre une boisson chaude

2025-11-28 • via Nuitee
F
François • family_with_children • be
9
Pros:

La convivialité

2025-11-27 • via Nuitee
K
Kirsten • solo_traveller • nl
8
2025-11-26 • via Nuitee
J
Jan • solo_traveller • nl
9
Pros:

Bar was dicht ( seizoen) was niet vermeld bij de boeking

2025-11-25 • via Nuitee