Hotel Lugano

Hotels
8.4 (623 reviews)
Villapad 14 , Knokke-Heist , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Outdated room furniture
Unpleasant shower odor
Soft bedding not suitable for all

Categories

Cleanliness
7.29
Some issues with cleanliness and unpleasant odors in the shower noted.
Service
9.26
Staff was friendly and attentive according to multiple reviews.
Location
9.3
Central location mentioned positively in different reviews.
Room Quality
7.75
Rooms described as outdated and having uncomfortable bedding.
Amenities
8.28
Good breakfast and access to facilities, though some amenities like the bar were closed.
Value for Money
7.74
Concerns about bedding quality for a 4-star hotel affect perceived value.
Food and Beverage
8.79
Breakfast praised, with some specific service issues at times.
Overall Experience
8.76
Generally positive experiences shared, but noted frustrations could impact future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:40

Property Description

Luxurious Beachside Retreat

Garden Oasis and Cocktail Lounge: Enjoy the serene lush garden and street terraces at Lugano, perfect for unwinding after a day at the beach. Indulge in refreshing cocktails at the on-site lounge.

Chic Rooms and Gourmet Dining: Relax in well-equipped rooms featuring TVs and minibars. Start your day with a lavish buffet breakfast at La Terrasse du Zoute, offering a delightful selection of sweet and savory treats.

Convenient Location and Excursions: With the beach just steps away and Knokke Casino a short walk, Lugano is ideally situated. Explore the coastal tram service to visit nearby seaside towns for a day of adventure.

Book your stay at Lugano now for a memorable beachside getaway!

Important information:

Guests will receive a rental agreement, which must be signed and returned directly to the property prior to arrival. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation.
Please note that only registered guests are allowed at the property.
Guests shall abide by the property's policy. Quiet hours are from 22:00 to 8:00.
Guests must be 21 years or older to check in without a parent or official guardian.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 623 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
J
Jean • couple • lu
9
2026-04-11 • via Nuitee
D
Danielle • extended_group • lu
9
Alles in allem ein sehr schöner Aufenthalt, Sehr zentral und trotzdem ruhig gelegenes Hotel.
Pros:

Sehr gutes Frühstück, etwas teuer aber alles vorhanden was das Herz begehrt.

Cons:

Leider hat unser Safe im Zimmer nicht funktionniert und auch nach mehrmaligem Nachfragen hat niemand danach geschaut.

2026-04-07 • via Nuitee
M
Martha • couple • nl
8
Heel goed bevallen
Pros:

Mooi en schoon hotel. Zeer tevreden

2026-04-07 • via Nuitee
V
Viktoria • solo_traveller • de
7
2026-04-04 • via Nuitee
H
Hervé • solo_traveller • fr
9
Confortable et gourmand
Pros:

La proximité de la mer, le confort et le petit déjeuner extraordinaire

2026-04-04 • via Nuitee
G
Georg • couple • de
7
2026-04-01 • via Nuitee
A
Albert • couple • be
10
Pros:

Personnel très serviable

2026-03-31 • via Nuitee
M
Markus • extended_group • at
8
very nice located hotel, friendly staff, nice rooms, good breakfast, good price/quality ratio
Pros:

- staff is very friendly
- rooms are big enough and nice equipped
- breakfast was very good and breakfast room is very nice
- location of the hotel is very nice, only a few steps to the beach and some restaurants and the inner city
- parking directly at the hotel
- price/quality was very good

Cons:

- during the night, when it was very windy, the door was shaking and made some noise until i was putting the towel in between the door and the door frame
- it was cold in the breakfast room

2026-03-31 • via Nuitee
K
Koen • couple • be
10
Aanrader
Pros:

Topligging, super proper,aangenaam personeel.
Prijs-kwaliteit is top.

2026-03-30 • via Nuitee
P
Pantelis • couple • gr
6
Pros:

Très bon emplacement central . Près des commerces et de la mer

Cons:

L’eau n était pas assez chaude et le débit à la limite..

2026-03-29 • via Nuitee
P
Pieter • couple • nl
10
Geweldig
Pros:

Uitstekende locatie

Cons:

Bed was wat scheef

2026-03-27 • via Nuitee
S
stefan • couple • be
9
2026-03-24 • via Nuitee
P
Philippe • couple • be
8
Bon séjour
Pros:

L'emplacement, le petit déjeuner parfait, le restaurant très bon et excellent service

Cons:

Nous avions réservé une chambre avec terrasse, mais la terrasse était entourée de tôles ondulées sur 2.50 m de haut et la seule vue donnait sur un chantier

2026-03-23 • via Nuitee
W
Wendy • couple • be
10
Zalig en komen snel weer terug !
Pros:

Supervriendelijk personeel anna en Willem deden zo hun best om alles naar wens te laten verlopen toppersoneel!!!

2026-03-23 • via Nuitee
L
LOIC • family_with_children • be
10
2026-03-14 • via Nuitee
H
Hans Jörg • couple • de
7
2026-03-11 • via Nuitee
J
Jenny • couple • be
8
2026-03-09 • via Nuitee
P
Patrice • extended_group • be
7
Ok
Pros:

Goed

Cons:

Onaangename geur in badkamer

2026-03-06 • via Nuitee
Y
Yve • couple • be
9
Agreable
Pros:

Emplacement idéal, accueil et service impeccable

Cons:

Insonorisation pas top. On entend parler ds chambre à côté.

2026-03-06 • via Nuitee
K
Karlien • couple • be
9
Toilet was verstopt , douche liep met moeite water uit .
Pros:

Ontbijt

Cons:

Toilet , douche

2026-03-05 • via Nuitee