Hotel Lugano

Hotels
8.4 (648 reviews)
Villapad 14 , Knokke-Heist , be

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Outdated room furniture
Unpleasant shower odor
Soft bedding not suitable for all

Categories

Cleanliness
7.29
Some issues with cleanliness and unpleasant odors in the shower noted.
Service
9.26
Staff was friendly and attentive according to multiple reviews.
Location
9.3
Central location mentioned positively in different reviews.
Room Quality
7.75
Rooms described as outdated and having uncomfortable bedding.
Amenities
8.28
Good breakfast and access to facilities, though some amenities like the bar were closed.
Value for Money
7.74
Concerns about bedding quality for a 4-star hotel affect perceived value.
Food and Beverage
8.79
Breakfast praised, with some specific service issues at times.
Overall Experience
8.76
Generally positive experiences shared, but noted frustrations could impact future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:40

Property Description

Luxurious Beachside Retreat

Garden Oasis and Cocktail Lounge: Enjoy the serene lush garden and street terraces at Lugano, perfect for unwinding after a day at the beach. Indulge in refreshing cocktails at the on-site lounge.

Chic Rooms and Gourmet Dining: Relax in well-equipped rooms featuring TVs and minibars. Start your day with a lavish buffet breakfast at La Terrasse du Zoute, offering a delightful selection of sweet and savory treats.

Convenient Location and Excursions: With the beach just steps away and Knokke Casino a short walk, Lugano is ideally situated. Explore the coastal tram service to visit nearby seaside towns for a day of adventure.

Book your stay at Lugano now for a memorable beachside getaway!

Important information:

Guests will receive a rental agreement, which must be signed and returned directly to the property prior to arrival. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation.
Please note that only registered guests are allowed at the property.
Guests shall abide by the property's policy. Quiet hours are from 22:00 to 8:00.
Guests must be 21 years or older to check in without a parent or official guardian.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 648 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
C
Claude • couple • lu
9
2026-05-09 • via Nuitee
C
Colette • couple • lu
8
2026-05-07 • via Nuitee
S
Svenja • solo_traveller • de
9
2026-05-06 • via Nuitee
E
Elisabeth • family_with_children • ch
9
2026-05-03 • via Nuitee
J
Jean-Luc • solo_traveller • lu
10
Fantastisch, zu kurz, nächstes Mal sicher länger und dann mit besserem Timing aber mit Frühstück
Pros:

Ganz grosser Safe auf 2 Ebenen, Lage mehr zentral geht nicht, Obst, Kuchen am Empfang, Whirlpool in der Badewanne, schöne Gespräche mit den Rezeptionisten, sehr gute Matratze

Cons:

Nichts, es heisst eben aufpassen dass die Badezimmertür geschlossen ist wenn das Badezimmerfenster geöffnet ist und freien Blick durch den grossen Spiegel über den Reflexionswinkel ins Zimmer ermöglicht. Telefon zur Rezeption wegen Update gesperrt aber das sind nur Kinkerlitzchen

2026-05-01 • via Nuitee
S
Sussan • couple • de
10
Pros:

Selten so lecker gefrühstückt!

2026-04-29 • via Nuitee
J
JOSEPHINE • couple • fr
9
DEUXIEME SEJOUR ET NOUS REVIENDRONS
Pros:

PARKING
AMABILITE DU PERSONNEL
PROPRETE

Cons:

LE TEMPS D'ATTENTE POUR UN CAFE OU UNE OMELETTE AU PETIT DEJEUNER

2026-04-29 • via Nuitee
S
sebastiaan • couple • nl
9
Pros:

The location is excellent nearby the beach & see and nearby many shops and restaurants. It is also walking or biking distance form the natural park Zwin

Cons:

initial smell when opening the shower (sulfuric acid smell) which however disappears after few minutes.

2026-04-28 • via Nuitee
K
Kim Nga Truong • solo_traveller • be
6
2026-04-28 • via Nuitee
F
Flo Francisca Theodora • couple • nl
7
2026-04-27 • via Nuitee
T
Theo • solo_traveller • be
7
2026-04-27 • via Nuitee
C
Carole • couple • lu
10
Top Lage für einen Kurzurlaub.
Pros:

Sehr reichhaltiges Frühstück, mit extra viel frischem Obst, alles fürs Baguette und „mignardises“. Top Lage nah am Strand und den Geschäftsstrassen. Sehr freundliches Personal.

2026-04-20 • via Nuitee
R
Raymond • couple • lu
9
Original « Knokke » spirit
Pros:

Lovely hotel, full of charm. It is family owned and managed in an Ideal location, quiet and central.
Warm and friendly personnel, good breakfast and excellent food at the restaurant.
Highly recommended if you want to taste the original « Knokke » spirit.
We’ll be back !!

2026-04-19 • via Nuitee
M
Marco • couple • nl
6
Locatie super kamers mogen opgeknapt worden
Pros:

Locatie was perfect

Cons:

Bedden waren heel oud en versleten en de kamers waren erg gehorig je hoorde heel goed de andere gasten lopen en praten van kamer boven je

2026-04-14 • via Nuitee
A
Ann • couple • be
8
2026-04-13 • via Nuitee
H
huub • couple • nl
8
goede liging, goede kamer, maar liefdeloze service.
Pros:

ligging en ruime kamer(20)

Cons:

Ontbijt op de kamer was een mislukking. Niet voldoende broodjes en beleg, geen mes, geen boter, geen peper en zout. Liefdeloos en veel te duur. Parkeren, twee dagen stond een auto op mijn plek.Al met al geen goede sevice voor dure kamer( 400 euro per nacht) Sfeer is veranderd. Jammer.

2026-04-12 • via Nuitee
A
Angélique • couple • be
9
Pros:

L’emplacement
Le resto sur place

2026-04-12 • via Nuitee
R
Robert • solo_traveller • be
10
Pros:

Je viens depuis 1975 et je suis toujours satisfaitoi

Cons:

Tout est ok9

2026-04-12 • via Nuitee
L
Lieke • couple • nl
10
Heerlijk verblijf!!
Pros:

Vriendelijk personeel, de bedden, de kamers & de leuke bar! :-)

Cons:

Good to know: prijs voor een hond per nacht is 45 euro en komt bovenop de kamerprijs

2026-04-12 • via Nuitee
J
Jean • couple • lu
9
2026-04-11 • via Nuitee