Hotel Lugano

Hotels
8.4 (700 reviews)
Villapad 14 , Knokke-Heist , be

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Outdated room furniture
Unpleasant shower odor
Soft bedding not suitable for all

Categories

Cleanliness
7.29
Some issues with cleanliness and unpleasant odors in the shower noted.
Service
9.26
Staff was friendly and attentive according to multiple reviews.
Location
9.3
Central location mentioned positively in different reviews.
Room Quality
7.75
Rooms described as outdated and having uncomfortable bedding.
Amenities
8.28
Good breakfast and access to facilities, though some amenities like the bar were closed.
Value for Money
7.74
Concerns about bedding quality for a 4-star hotel affect perceived value.
Food and Beverage
8.79
Breakfast praised, with some specific service issues at times.
Overall Experience
8.76
Generally positive experiences shared, but noted frustrations could impact future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:40

Property Description

Luxurious Beachside Retreat

Garden Oasis and Cocktail Lounge: Enjoy the serene lush garden and street terraces at Lugano, perfect for unwinding after a day at the beach. Indulge in refreshing cocktails at the on-site lounge.

Chic Rooms and Gourmet Dining: Relax in well-equipped rooms featuring TVs and minibars. Start your day with a lavish buffet breakfast at La Terrasse du Zoute, offering a delightful selection of sweet and savory treats.

Convenient Location and Excursions: With the beach just steps away and Knokke Casino a short walk, Lugano is ideally situated. Explore the coastal tram service to visit nearby seaside towns for a day of adventure.

Book your stay at Lugano now for a memorable beachside getaway!

Important information:

Guests will receive a rental agreement, which must be signed and returned directly to the property prior to arrival. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation.
Please note that only registered guests are allowed at the property.
Guests shall abide by the property's policy. Quiet hours are from 22:00 to 8:00.
Guests must be 21 years or older to check in without a parent or official guardian.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 30 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 700 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
P
Pierre • couple • be
6
Très bon séjour mais il faut réinvestir dans l’équipement de certaines chambres.
Pros:

Situation proche du centre et de la digue
Parking à disposition
Charme et caractère de l’hôtel

Cons:

Literie largement éprouvée. Bas du boxspring éliminé, matelas défoncé par l’âge.
Fortes odeurs d’égout dans la chambre 9. On nous a rapidement proposé une autre chambre pour régler ce problème.

2026-07-18 • via Nuitee
J
Jan • solo_traveller • nl
7
Goed
Pros:

De ligging perfect ontbijt

Cons:

De kamer tuinzijde minimalistisch.

2026-07-17 • via Nuitee
H
Hervé • solo_traveller • be
9
Pros:

Emplacement
Petit Déjeuner
Personnel

2026-07-16 • via Nuitee
B
Bureau • solo_traveller • be
9
2026-07-14 • via Nuitee
D
Danny • couple • fr
10
2026-07-12 • via Nuitee
N
Nathalie • couple • be
9
Pros:

L’emplacement et le petit-déjeuner. La terrasse pour prendre un verre et même y manger.

Cons:

C’est un hôtel dans une vielle maison donc l’insonorisation n’était pas top. Mais la clientèle est plutôt calme.

2026-07-11 • via Nuitee
E
Ekaterina • family_with_children • de
7
Pros:

We had a lovely stay at Hotel Lugano. The location is excellent, and the breakfast was delicious with a great selection to start the day.

Cons:

Our room was spacious, which we really appreciated. The only downside was that it was located under the roof, so the ceilings were quite low. Also, the wooden floor creaked with every single step. It became a bit of a family tradition to know exactly when someone woke up or went to the bathroom in the middle of the night—there were simply no secret missions possible!

Other than that, we really enjoyed our stay

2026-07-10 • via Nuitee
H
Helga • couple • de
8
Wir lieben Knokke und ihr Hotel
Pros:

Wir sind immer gerne hier,weil das Hotel sehr zentral liegt!

Cons:

Leider hat das Hotel kein Spa!

2026-07-07 • via Nuitee
A
Anita • extended_group • nl
8
2026-07-06 • via Nuitee
C
Christine • couple • nl
9
2026-07-05 • via Nuitee
G
Guido • couple • be
9
Top
Pros:

Heel aangenaam en mooi verzorgd hotel . Echt een aanrader

2026-07-03 • via Nuitee
I
Inge • couple • de
7
2026-06-30 • via Nuitee
J
Joel • family_with_children • lu
8
Hat den Erwartungen entsprochen.
Pros:

Frühstück ganz ok, hat aber auch seinen Preis!

Cons:

Restaurant/Bar 2 Tage geschlossen!

2026-06-29 • via Nuitee
B
Brigitte • couple • nl
8
Pros:

Vriendelijk personeel en lekker dicht bij het strand

Cons:

Nvt

2026-06-27 • via Nuitee
J
joke • solo_traveller • nl
9
2026-06-23 • via Nuitee
M
Martine • solo_traveller • be
8
2026-06-23 • via Nuitee
A
Anthony • solo_traveller • be
10
Pros:

Le calme

Cons:

Pas de commentaires

2026-06-23 • via Nuitee
G
Gregory • couple • be
9
2026-06-23 • via Nuitee
N
Nadine • couple • lu
10
2026-06-22 • via Nuitee
H
Hein • solo_traveller • nl
8
Mooi uitstekend hotel 🏨 dat modernisering van kamers nodig heeft douche nog in badkuipipv Italiaans
Pros:

Locatie van het hotel hartje Knokke -zoute
Mooiste en exclusievste gedeelte van Knokke
Temidden van mooiste winkels
Copieux onbytbuffet, niet goedkoop €33
Zelfde familie als hotel 🏨 Brittannia
Knokke die wel volledig gerenoveerd is
Kamers daar beter en mooier!!!
Ga ieder jaar lang -weekend naar Knokke -zoute voor mijn verjaardag en denk volgend jaar weer
Naar Britannia Hotel 🏨

Cons:

Balkon bij kamer was afgeschermd met witte
Yzeren golfplaten waardoor geen mooi uitzicht
Is gedaan ivm verbouwing pand ernaast vandaar!

2026-06-22 • via Nuitee