Hotel O Crossroads Hotel

Hotels
•
OYO Rooms
6.6 (380 reviews)
No. 1, Jalan Raja Muda Abdul Aziz, 50300 Kuala Lumpur , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Luggage storage
Express check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
4.4
Rooms reported to be dirty with issues like unclean linens and damp smells.
Service
7.4
Some positive remarks about customer service, but overall inconsistencies noted.
Location
8.4
The hotel is conveniently located near transportation and dining options.
Room Quality
5.9
Rooms were spacious; however, issues with cleanliness and missing amenities noted.
Amenities
6.9
Adequate amenities provided, but certain expected features were lacking.
Value for Money
6.4
Affordably priced, but issues with cleanliness and service might affect perceived value.
Food and Beverage
6.4
No food options mentioned; expectations may not be met due to lack of meals.
Overall Experience
7
Average experience due to mixed reviews on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:23

Property Description

Convenient Location

Modern Amenities

Helpful Services

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that parking spaces are limited and subject to availability. Guests are required to make a reservation for a parking space upon booking, which can be done via the Special Requests Box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.6
Based on 380 reviews
Cleanliness: 4.4
Service: 7.4
Location: 8.4
Room Quality: 5.9
Amenities: 6.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 7
S
Safinar • family_with_children • my
7
2026-04-13 • via Nuitee
F
Farahin • family_with_children • my
3
Need to do alots of changes.. Value of money...
Pros:

Spacious room

Cons:

Aircond did not functioning well and not cool and did not been maintain its really old aircond that they used...
The queen bed in my room both are making alots of noise... And the centre of the bed frame is broken...

2026-03-30 • via Nuitee
B
Begzod • solo_traveller • ru
8
2026-03-30 • via Nuitee
D
Diana • couple • ge
3
2026-03-25 • via Nuitee
N
Na • family_with_children • my
10
2026-03-21 • via Nuitee
J
Julyana • solo_traveller • my
9
2026-03-18 • via Nuitee
J
Julyana • couple • my
8
2026-03-18 • via Nuitee
M
Mohd Hafizs • family_with_children • my
5
2026-01-28 • via Nuitee
S
Sara • couple • it
5
Ok for budget stays
Pros:

Cheap

Cons:

Very dirty, reception staff is rude

2026-01-24 • via Nuitee
D
Dorcas Tembo • couple • in
7
2026-01-21 • via Nuitee
H
Hannah • extended_group • gb
7
2026-01-19 • via Nuitee
M
Mr Imamul • couple • bd
10
2026-01-19 • via Nuitee
S
Siti Noor Ernizah • extended_group • my
7
2026-01-19 • via Nuitee
M
MD. ARAFAT • solo_traveller • bd
6
It was good and comfy stays
Pros:

Well my stay didn't included any type of meal but the location was top notch near the metro station and also quite close to twin tower. And as a muslim there were also mosque nearby so a perfect location

Cons:

at 6:00 am so when i went to hotel it was 9:00 am so they told me that I can't check in now And i had to wait there for 5 hours after comimg from a international flight. So it would be good if they start an early check in!!

2026-01-19 • via Nuitee
N
NORHASLAN • family_with_children • my
8
2026-01-19 • via Nuitee
M
Mohd • solo_traveller • my
8
2026-01-08 • via Nuitee
D
Djamal • couple • fr
7
2026-01-03 • via Nuitee
J
Julyana • couple • my
10
Pros:

Sangat baik

2025-12-26 • via Nuitee
M
Marlene • couple • de
5
Naja
Pros:

Die Lage ist gut. In Bahn Nähe und auch vieles zu Fuß erreichbar. Es gibt einen Wasserspender.

Cons:

Es war schon sehr dreckig und die Möbel abgenutzt

2025-12-24 • via Nuitee
S
Shanappan • family_with_children • my
7
2025-11-17 • via Nuitee