Manhattan Hotel Jakarta

Hotels
9.2 (337 reviews)
Jl. Prof Dr Satrio 1, Casablanca Kuningan , Jakarta , ID
+62 21 30040888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent booking experience

Categories

Cleanliness
7.91
Several reviews mentioned unclean towels and bed linens.
Service
9.88
Exceptional service noted in multiple reviews, particularly by specific staff members.
Location
9.42
Mentioned as strategic and good access to other facilities.
Room Quality
9.37
General sentiment on room comfort and cleanliness was positive.
Amenities
9.4
Wide range of breakfast options and good gym facilities mentioned.
Value for Money
9.36
Good value for budget-friendly prices was a recurring theme.
Food and Beverage
8.91
Food quality was mentioned positively, though one review indicated some concerns.
Overall Experience
9.38
Positive sentiment with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:20

Property Description

Luxurious Accommodation in South Jakarta’s Golden Triangle

Stylish Rooms with City Views: Enjoy modern décor, large windows, and well-appointed amenities including a TV, DVD player, bathtub, and toiletries.

Dining Options and Recreational Facilities: Indulge in Korean delicacies at MIR Korean Restaurant, traditional North Indian dishes at the Indian Restaurant, and refreshing beverages at Freedom Tower Sky Lounge. Stay active at the fitness centre, swim in the pool, or unwind in the sauna.

Convenient Location and Accessibility: Just a short walk from Ambassador Mall and within driving distance of Gelora Bung Karno's Main Gate, Plaza Senayan Shopping Centre, and Soekarno Hatta International Airport.

Book your stay at the Manhattan Hotel for a luxurious and convenient experience in South Jakarta!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.2
Based on 337 reviews
Cleanliness: 7.91
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.38
7
718kendrickd • Family
10
Good
Pros:

If possible, make more variety of food and ensure faster Refill, but overall food especially semur daging taste very deep

2026-07-15 • via Tripadvisor
R
Rosenauer07 • Friends getaway • Sibiu, Sibiu County, Central Romania, Transylvania
10
Good choice!
Pros:

The hotel is beautiful, I stayed on the 26th floor, with a wonderful view of the city, Large room, large bathroom where you find everything you need, and good quality. The breakfast is very rich, it's hard to decide what you want because there are so many; . The only problem is the smell when you enter the room, probably from the humidity.

2026-07-09 • via Tripadvisor
4
451muhamadi • Business
10
Room Service
Pros:

Thanks Mas Adib for the room services!!!

2026-06-24 • via Tripadvisor
A
aryathiron • Solo travel
10
Can be better
Pros:

It was good experienced and memorable n bagas was patience in helping me for wifi

2026-06-23 • via Tripadvisor
A
AgungJeep123 • Business
8
room 1601
Pros:

nice stay, good room, and good food
had the biggest room with jacuzzi

2026-06-22 • via Tripadvisor
3
392nadyap • Friends getaway
10
Awesome
Pros:

All Good, Mas Bagas very helpfull and kind

2026-06-22 • via Tripadvisor
A
Asela • solo_traveller • lk
7
Pros:

Location and the staff hospitality

Cons:

The breakfast was poor

2026-06-18 • via Nuitee
A
anilkumarm799 • Business
10
I would like Selfia to clean my room because she does an excellent job—it ends up spotless and tidy. My room is always v
Pros:

I would like Selfia to clean my room because she does an excellent job—it ends up spotless and tidy. My room is always very clean when she cleans it; she is great. Thank you, Selfia.

2026-06-16 • via Tripadvisor
F
Fatih Cemal • solo_traveller • tr
9
2026-06-14 • via Nuitee
S
Steven • couple • es
6
Pros:

The staff and the breakfast

Cons:

Very dated, a little dirty and and in need.of refurbishment, starting to fall apart

2026-06-05 • via Nuitee
N
Nirav Suryakant • solo_traveller • my
5
its good stay in kunnigan area
Pros:

its good location property and quiet good breakfast even for vegetarian friendly too. there was separate choice of indian breakfast and masala chai too. they have indian restaurant on 36th floor which is decent and good to explore.

Cons:

I didnt feel room which I got it was value buy

2026-05-24 • via Nuitee
P
Peter • extended_group • nl
9
Prima verblijf om de vakantie te beginnen, lekker ontspannen om energie op te doen voor de r ex st van de reis
Pros:

Interactie met personeel

Cons:

Niets

2026-05-20 • via Nuitee
S
SUK JIN • solo_traveller • kr
7
그런대로 괜찮음
Pros:

넓은 시설 굳!
다만, 시내 고속도로 바로옆이라 동네가 혼잡?!

Cons:

샴푸등 욕실제품 작동불량

2026-05-20 • via Nuitee
P
Pratham • family_with_children • in
10
2026-05-17 • via Nuitee
L
Lasma • family_with_children • ca
5
If it’s not because of the breakfast and staff, the stay would be very disappointing
Pros:

Breakfast was awesome and the location was great. Staff were helpful and friendly

Cons:

The room smelled musty and the furniture was old. Curtains and walls were stained. The toilet leaked and wouldn’t flush.

2026-05-10 • via Nuitee
G
Günther • family_with_children • de
10
Ein unvergeßliches Erlebnis - Best Holiday Ever
Pros:

Phantastischer Ausblick aus dem 30. Stock
Unglaublich vielfältiges Frühstück
Sehr freundliche und zuvorkommende Menschen
Top Organisation - alles klappte

Cons:

Für mich gab keinen Grund zur Klage

2026-05-08 • via Nuitee
A
Afiqahmad • Friends getaway • Malaysia
6
Good Potential, but Lacking in Execution
Pros:

I chose Manhattan Hotel based on a strong recommendation from a local friend in Jakarta and social media, so I arrived with high expectations, particularly in terms of service and cleanliness.

Unfortunately, the experience did not start well. Upon arrival, I realized I had mistakenly booked my stay starting the following day. While I acknowledged the mistake and was willing to pay for the additional night, the handling at the front desk felt unwelcoming and lacked a service-oriented approach.

I also requested a simple room decoration and cake for a special occasion, which was declined due to a two-day notice policy. While understandable, the response felt inflexible.

When I returned later in the day to collect my room key, I was left waiting at the lobby without being attended to. I eventually approached another staff member, Afnan, who made an effort to assist and improve the situation.

The initially assigned room was below expectations, with visible stains on the curtains, raising concerns about cleanliness and quality checks. After being shown a few alternatives, I accepted another room, although it required an additional wait of about an hour.

Later that evening, I found the wardrobe door to be stuck and partially damaged, which further suggests that maintenance checks may have been overlooked.

There was also inconsistency regarding payment procedures, particularly around room service and deposit requirements, which could have been communicated more clearly during check-in.

On a positive note, Susan from Guest Relations stood out. She was professional, patient, and genuinely helpful in resolving the issues. Her effort made a noticeable difference.

Breakfast offered a good variety and the food was enjoyable. However, service at the restaurant could be more attentive. Small gestures, such as assisting guests who are clearly struggling while carrying items, would go a long way.

Overall, I am not expecting anything beyond what was paid for, but I do believe the hotel should ensure a level of service and consistency that reflects its standard and pricing.

2026-05-05 • via Tripadvisor
F
ferdyo577 • Business • Palembang, South Sumatra, Sumatra
10
Place and Hospitality
Pros:

Good places, delicious restaurant, and warm hospitality

2026-04-30 • via Tripadvisor
G
Georg • couple • li
9
2026-04-28 • via Nuitee
I
isnala • Business • Semarang, Central Java, Java
10
Great hotel to stay..
Pros:

Hotel with strategic location, room comfortable for family and great taste of breakfast..the pool also has great view. we are recommend this hotel to stay..

2026-04-26 • via Tripadvisor