Hampton Inn Augusta Fort Eisenhower

Hotels
Hampton Inn
8.7 (261 reviews)
2171 Gordon Highway , Augusta , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast varieties
Convenient location
Cons:
Inconsistent management response
Laundry issues reported

Categories

Cleanliness
8.78
Rooms are clean and well-maintained.
Service
8.85
Staff is friendly and helpful, though some reviews noted issues with management responsiveness.
Location
8.59
The hotel is conveniently located for accessing local attractions.
Room Quality
8.74
Rooms are spacious and comfortable with good air conditioning.
Amenities
8.67
Offers good breakfast options and easy check-in facilities.
Value for Money
8.53
The stay is perceived as worthy given the quality and services.
Food and Beverage
8.78
Breakfast is praised for variety and cleanliness.
Overall Experience
8.65
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:03

Property Description

Luxurious Amenities
Indulge in the outdoor pool and fitness center for a relaxing stay. Enjoy the convenience of free Wi-Fi in every room along with a microwave and refrigerator.

Convenient Facilities
Take advantage of the business center and free parking. Each room is equipped with a cable TV, work desk, and ironing facilities for your comfort.

Prime Location
Situated just off Gordon Highway, our hotel is a short distance from Augusta city center and Fort Gordon. Book now for a memorable stay at Hampton Inn Augusta.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 261 reviews
Cleanliness: 8.78
Service: 8.85
Location: 8.59
Room Quality: 8.74
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.78
Overall Experience: 8.65
A
Alice couple us
10
Wonderful staff great location
Pros:

Everything was clean

Cons:

N/A

2026-04-25 via Nuitee
M
Michelle extended_group us
10
No complaints
Pros:

Everything! When I come to Augusta this is my go to hotel. The staff are generally nice, the facilities are usually clean, and the rooms are worth the stay. My family and I usually take advantage of the breakfast in the morning, which is usually good and filling.

Cons:

No complaints

2026-01-18 via Nuitee
O
Omer solo_traveller us
1
2026-01-16 via Nuitee
C
Cynthia couple us
9
Pros:

Everything was good

2026-01-15 via Nuitee
J
Jerry family_with_children us
8
2026-01-15 via Nuitee
M
Michelle couple us
10
There for a good time not a long time!
Pros:

Clean rooms, easy checkin, and delicious breakfast

Cons:

Nothing

2026-01-02 via Nuitee
G
Gregory solo_traveller us
5
Not the best stay, customers expect more from the Hilton brand, and customer service needs work
Pros:

The location was good. The room was what I expected.

Cons:

The night I checked in I needed to wash clothes. I went to the laundry room and put quarters in the washer which took $3.00 dollars total. I inserted the quarters, and the machine didn't work. I notified the staff, and they were puzzled and didn't know what to do. So, I took my clothes to a local laundromat. I don't know if housekeeping has a policy about which days they service rooms, but I had to notify them twice to service my room during my 7-day stay. There was construction going on downstairs for the breakfast area and kudos for offering breakfast bags or the hotel located next door. The construction took longer than what the signs posted. For example, the signs read the breakfast area will be closed this week Monday - Friday which was the week of 20 -24 Oct 2025. The signs were finally updated over the weekend at the front counter areas but not in the elevators.

2025-11-08 via Nuitee
K
Karen family_with_children us
9
2025-10-23 via Nuitee
W
Whitney couple us
10
2025-10-14 via Nuitee
V
Verified traveler
2
Pros:

The hotel was booked with the option of paying at Property. Someone from the hotel called me and asked me to provide my credit card over the phone to secure the room prior to my arrival. I refuse, because I do not ever share my credit card information with strangers over the phone. Once I arrive to the hotel, they canceled my hotel Without letting me know prior to arriving therefore, I had to book a hotel at another establishment. It was very inconvenient and not professional. Also, I asked if they had other rooms available. I was told they did not. But I did see that there were rooms available on Hotels.com. I did not want to continue my stay at this establishment due to their poor management.

2025-09-01 via Nuitee
J
Jennifer
10
Pros:

Staff very polite, hotel very clean and quiet.

2025-08-31 via Nuitee
K
Kathryn
10
Pros:

Staff was very kind and helpful.

2025-08-28 via Nuitee
J
Jennifer
8
Close to Fort Eisenhower
Pros:

Very sweet staff member working reception area. The hotel location was convenient for accessing the army base. The lobby and lounge were wild when we came in but the room was quiet. Fortunately we were on a higher floor.

2025-08-28 via Nuitee
A
Alvin couple us
8
2025-08-21 via Nuitee
F
Florian extended_group fr
10
2025-08-21 via Nuitee
M
Matt
10
Pros:

Staff was friendly

2025-08-21 via Nuitee
J
James
10
Pros:

Rooms are clean, large, and well air conditioned. Staff is friendly, helpful, and professional. That’s why we keep going back there on our work away from home assignments.

2025-08-20 via Nuitee
J
James
10
Pros:

Rooms are very comfortable, clean and I appreciate when the A/C is on when it’s hot out. The breakfast is very good, has a lot of options and is clean. The staff are genuinely nice, helpful and professional. That is why we keep coming back!

2025-08-19 via Nuitee
J
Jason partner
10
Pros:

Short drive to Ft Gordon

2025-08-14 via Nuitee
J
Jack
10
Pros:

Made reservations on the road. Easy check in. Breakfast was quite good. Luggage cart available. Staff was helpful in evening meal recommendation. Appreciated the handicap-friendly bathroom.

2025-08-06 via Nuitee