Hotel Ismaele

Hotels
6.9 (176 reviews)
38, Localita' Querce Al Pino , Chiusi , it

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location near highway / bus links
Friendly, helpful staff
Pleasant pool and garden
Good value for money for many guests
Pet-friendly and adequate parking
Cons:
Rooms and interiors are dated/retro and need renovation
Uncomfortable mattresses and occasional shower flooding
Inconsistent cleanliness (some reports of dirty bathrooms)
Breakfast is limited/packaged and lacks variety
Occasional issues with AC control and room infrastructure

Categories

Cleanliness
5.5
Mixed reports: some guests note clean rooms and daily housekeeping after complaints, while others report poor cleanliness (blocked/dirty bathrooms, initial toilet filth, and occasional unclean areas).
Service
8.5
Consistently positive: multiple mentions of friendly, helpful and attentive staff at reception; staff responded to cleaning issues and assisted guests (including accommodating pets).
Location
8
Strong: frequently praised for being conveniently adjacent to the highway, quiet surroundings, and with nearby bus connections — suitable for stopovers and easy access.
Room Quality
5
Generally negative on room condition: repeatedly described as dated/retro, with uncomfortable mattresses, outdated fixtures, problematic shower (flooding), limited AC control and other wear-and-tear.
Amenities
8
Positive due largely to a pleasant swimming pool and garden; pool is a frequently cited highlight, though some guests reported a dirty pool on one occasion.
Value for Money
7.5
Good value: several guests mention a solid quality/price ratio and satisfaction given the price paid, making it a reasonable stopover option.
Food and Beverage
5
Mixed-to-poor: breakfast is often criticized for limited/packaged selection and lack of variety; restaurant portions are generous but some report bland flavor.
Overall Experience
7.7
Overall mixed but leaning positive: friendly staff, good location and a nice pool create a pleasant stay for many; however, dated rooms, mattress comfort, and inconsistent cleanliness/food lower the experience for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:36

Property Description

Convenient Location and Amenities
Hotel Ismaele, conveniently located near the A1 motorway in Chiusi, offers free parking, a restaurant, and a large garden with a swimming pool and tennis court.

Comfortable Accommodation
All air-conditioned rooms at Ismaele feature a TV, private bathroom, and free Wi-Fi in the lobby. The hotel also provides a bar, TV lounge, and a bowling green for entertainment.

Special Experiences and Dining
Guests can enjoy discounted rates at nearby spas and wine tastings of Tuscan specialties at the on-site restaurant. Indulge in dishes like duck ragout with Pici pasta and special wine selections.

Book your stay at Hotel Ismaele for a memorable experience in Chiusi!

Important information:

Swimming pool: Closed from Thu, Oct 15, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

6.9
Based on 176 reviews
Cleanliness: 5.5
Service: 8.5
Location: 8
Room Quality: 5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 5
Overall Experience: 7.7
C
Christian • couple • it
6
Per una notte va bene
Pros:

La posizione e la piscina

Cons:

Tutto il resto… specialmente le tavole di legno tra le doghe e il materasso a molle….. impossibile dormirci..

2026-08-08 • via Nuitee
A
Angela • solo_traveller • de
8
Pros:

La piscina è la cena

Cons:

La colazione no era buona

2026-08-07 • via Nuitee
L
Lolito • solo_traveller • it
7
2026-08-06 • via Nuitee
D
Domenco • family_with_children • it
10
2026-08-06 • via Nuitee
M
michele • family_with_children • it
5
2026-08-06 • via Nuitee
A
Alessandra • family_with_children • it
6
Bene ma non benissimo
Pros:

Struttura appena fuori dall’autostrada, comoda per una sosta veloce. Esterno molto rilassante , c’è un bel giardino con piscina. Personale gentile e disponibile. Camera pulita.
Nel complesso per il prezzo pagato buona qualità prezzo però andrebbero curati un po’ di più la qualità della colazione e della cena

Cons:

La struttura andrebbe modernizzata un po’..si respira odore di casa della nonna. Condizionatore presente e funzionante ma non viene rilasciato il telecomando in camera, si può solo accendere e spegnere e per regolarlo viene il ragazzo. Bagno con ancora i miscelatori separati e doccino discutibile. Colazione sono presenti solo prodotti confezionati. Ristorante con porzioni abbondanti ma che mancano di sapore

2026-08-05 • via Nuitee
L
Luigi • solo_traveller • it
10
2026-08-05 • via Nuitee
M
Maria Grazia • family_with_children • de
7
2026-08-04 • via Nuitee
G
Giancarlo Dj • couple • it
10
Pros:

Posizione e tranquillità

Cons:

Nulla

2026-08-04 • via Nuitee
D
DEL PUPPO • solo_traveller • it
8
Ottima esperienza
Pros:

Piscina pulizia stanze posizione

Cons:

La doccia si allagava tutto

2026-08-03 • via Nuitee
S
SALVATORE • solo_traveller • it
6
2026-08-03 • via Nuitee
V
Volkan • family_with_children • nl
3
Teleurstellend
Pros:

Locatie was goed

Cons:

Heel erg oud, badkamer was helemaal verstopt, ontbijt was weinig keuze. Zwembad was vies. Er moet veel aan dit hotel opgeknapt worden. Eerste dag was de wc niet goed schoongemaakt, zat nog poep in de pot. Na dat wij dit hebben doorgegeven is de kamer wel elke dag netjes en goed schoongemaakt.

2026-08-03 • via Nuitee
B
Bretaudeau • couple • fr
9
Agréable calme
Pros:

Hôtel qui n’est pas en centre ville mais qui bénéficie d’une ligne de bus très proche donc très pratique. Si le design des chambres reste un petit peut retro, la piscine est très agréable ainsi que le jardin. Le petit déjeuner est complet et délicieux. Très bon rapport qualité prix

2026-07-25 • via Nuitee
M
Miguel CALLAN • family_with_children • pe
8
Tranquillo posto per riposare una notte, vicino alla uscita della autostrada.
Pros:

La posizione, la tranquillità d'intorno e lo staff sempre disposto a aiutare

Cons:

Piccole cose dell'infrastruttura secondo il mio punto di vista (perché l'hotel è un po datato).

2026-07-25 • via Nuitee
R
Roberto • solo_traveller • it
10
2026-07-24 • via Nuitee
S
Silvano • solo_traveller • it
6
Pros:

Struttura e arredi datati avrebbe bisogno di una svecchiata

2026-07-23 • via Nuitee
S
Stefania • extended_group • it
9
2026-07-22 • via Nuitee
A
Antonellajp • solo_traveller • it
7
Buona posizione
Pros:

La struttura si presenta come una soluzione ideale per coloro che necessitano di una sosta intermedia a seguito di un viaggio prolungato, grazie alla sua posizione strategica immediatamente adiacente all'uscita autostradale. La colazione offerta è di buona qualità e il personale si distingue per la cortesia e la professionalità dimostrate. La pulizia delle camere è conforme.
Ho apprezzato l'accoglienza per i miei cagnolini. La disponibilità di parcheggio è adeguata.
Ho soggiornato sia l'andata che il ritorno dalle vacanze.
Lo consiglierei ai miei amici e parenti/conoscenti.

Cons:

Al momento dell'ingresso nella camera, si è percepita una fragranza sgradevole, sebbene tollerabile e non tale da compromettere il riposo.
Il materasso non proprio comodissimo

2026-07-20 • via Nuitee
A
Andrea • family_with_children • it
8
2026-07-20 • via Nuitee
A
Antonellajp • solo_traveller • it
7
2026-07-20 • via Nuitee