Ion Bali Benoa

Hotels
8.2 (407 reviews)
Jln. Pratama no 93 , Nusa Dua , ID

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.7
Mixed reviews regarding cleanliness; some mentioned issues like moldy smell and dirty areas.
Service
8.7
Consistently positive feedback about friendly and helpful staff.
Location
8.7
Good location noted for quiet atmosphere and proximity to restaurants and beach.
Room Quality
7.7
Concerns about small room sizes and some maintenance issues; comfort level mixed.
Amenities
8.2
Good amenities but some reports of issues with the pool and lifts.
Value for Money
8.7
Good value for the price point mentioned in reviews.
Food and Beverage
7.7
Breakfast selection was criticized; overall dining experience could improve.
Overall Experience
8.2
A generally positive experience, with some reservations about cleanliness and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:19

Property Description

Luxurious Accommodations
Ion Bali Benoa offers modern minimalist-style rooms with cheerful interiors and essential amenities, including flat-screen cable TV, electric kettle, and fridge. The en suite bathrooms provide a shower, hairdryer, and complimentary toiletries.

Dining and Relaxation
Indulge in a culinary journey at Ion Restaurant, serving a variety of international and Asian dishes. Enjoy snacks and beverages at the pool bar, or unwind with a cup of coffee at the lobby coffee shop. Guests can also opt for in-room dining for added convenience.

Leisure Facilities
Relax by the outdoor pool with a swim-up bar or take a 5-minute drive to Bali Collection shopping and dining complex. With free WiFi throughout the property and luggage storage facilities at the 24-hour front desk, Ion Bali Benoa ensures a comfortable stay.

Book now for an unforgettable experience at Ion Bali Benoa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.2
Based on 407 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.2
A
Andrew • extended_group • au
7
2026-10-22 • via Nuitee
H
Hassan • family_with_children • pk
10
Pros:

Good location. Excellent breakfast. Clean and comfortable. Good value for money.

Cons:

The room size was small. We had 4 bags so not much space to move around. The bathroom had a single glass door which was shared between the toilet and shower so not much privacy if you are with kids.

2026-10-14 • via Nuitee
M
MPF • solo_traveller • us
10
Pros:

The location is phenomenal for the price. It is extremely quiet for being on the Benoa tourist street. It has a wonderful itallian restaurant just in front that all the tourists in all the beach side resorts flock to. I did read some reviews that were upset that the Ion wasn't on the level of a $500-$800 beach side resort, but for the price, it was an awesome value! One cool thing that happened was that while I was at the itallian restaurant at the resort entrance, the whole block lost power, including the beach resort across the street, but the Ion's power stayed on.
They also have a rooftop social area for events.

Cons:

The staff is working on some renovations, so be aware. There are some renovations that need to be made, but I stayed at the Hilton resort for $580 the same week, and the Hilton needs the exact same room renovations as the Ion.

The rooms at the Ion require a room key to be placed in a wall slot to activate room power, much like the resorts in cancun Mexico, but it also shuts off the refrigerator, so bring ice if you have take away. .

2026-10-13 • via Nuitee
J
Josh • extended_group • au
8
Bagus!
Pros:

The pool on the second floor is very cool, I did not have a chance to dine in the hotel or the rooftop bar but I love the use of water bottles provided and a water filter on every floor instead of relying on single use plastcis!

2026-10-12 • via Nuitee
T
Tarsila • couple • pt
7
Pros:

Cama muito confortável, funcionários simpáticos e solícitos, localização com restaurantes, aluguel de mota muito próximo.

Cons:

A janela do quarto é selada, portanto impossível de ser aberta.
O fato da sanita ser no quarto e não ter porta para separar a casa de banho do restante do quarto, somado a não poder abrir a janela para circular o ar.
Chuveiro sem pressão e sem suporte, ficava caindo, tornando o banho um desafio.

2026-10-11 • via Nuitee
S
SUMANTE • solo_traveller • us
8
2026-09-14 • via Nuitee
S
SUMANTE • solo_traveller • us
8
Pros:

Great location

2026-09-14 • via Nuitee
C
Christelle • solo_traveller • za
9
2026-09-03 • via Nuitee
R
Rochelle • solo_traveller • au
8
Pros:

Loved the location and room size, was really nice place to stay. The staff were fantastic

Cons:

The lack of comfortable pool sunbathing chairs.

2026-08-28 • via Nuitee
P
Petrina • couple • au
3
Ok for an overnight stay on your way in or out of Bali but not even a 3 star property
Pros:

The bed was very comfortable and clean

Cons:

It needed a lot of maintenance. The air conditioner and fridge did not work properly. The ladder into the pool was broken so couldn’t get out by ladder had to swim to other end and heave myself up into the wading pool.

2026-08-24 • via Nuitee
O
Orkhan • family_with_children • az
10
2026-08-16 • via Nuitee
S
Sofiane • solo_traveller • fr
7
Pros:

Le personnel.

Par contre le monsieur assez agee de la securite res bien

Cons:

L'agent de securite environ 40ans.

Pas poli, désagreable.

2026-08-16 • via Nuitee
P
patel • family_with_children • au
8
Good location family friendly, value for money
Pros:

Location

Cons:

Na

2026-08-15 • via Nuitee
L
Leonie • couple • au
8
Lovely good value hotel
Pros:

The staff and room were lovely, breakfast was good . Roof top view was good, location was also great. Pool was clean and refreshing.

Cons:

Although breakfast was very good I think a few western options like cereal and yogurt would be nice

2026-08-14 • via Nuitee
M
McCoy • solo_traveller • au
3
Cons:

The breakfast wasnt very nice at all very basic Chinese based with no cereal, fruits or juices for the kids,
Had flys in a few of the dishes.
Room was dirty what looked like human spit on the wall,
The fridges in the rooms are not cold at all as if there not plugged in,
The tv has a volume limit were its hard to hear and cant be turned up, no ketel in the room and no bottled water surplied,
All the rooms are identical only difference is some are 2 single beds and some are a queensize,
The pool wasnt clean and no padding on the pool chairs very slippery surface around the erea of the pool also the pool bar is not used at all.

Very uncomfortable and unsatisfactory for what you would expect from such a large hotel also the pics are ai and its a tottal let down

2026-08-11 • via Nuitee
P
Paul • couple • au
8
2026-08-09 • via Nuitee
P
Pablo • couple • es
8
2026-08-08 • via Nuitee
W
wahid • couple • pk
5
2026-08-07 • via Nuitee
P
Paul • couple • au
8
2026-08-07 • via Nuitee
M
mehmet • family_with_children • tr
5
2026-07-22 • via Nuitee