Cheval Three Quays at The Tower of London

Hotels
9.8 (1108 reviews)
40 Lower Thames Street , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean facilities
Cons:
Minor issues with restocking supplies
Water pressure in the shower

Categories

Cleanliness
9.98
Guests frequently mentioned cleanliness, with several reviews emphasizing the hotel's tidiness and maintenance.
Service
10
The service was highlighted as excellent, with guests appreciating the helpful and attentive staff.
Location
10
The location received high praise for being convenient and close to major attractions.
Room Quality
9.98
Rooms were described as clean, spacious, and comfortable, fulfilling guests' expectations.
Amenities
9.48
Most amenities were well received, but some guests noted minor issues, such as restocking supplies.
Value for Money
9.98
Guests felt that the quality justified the price, especially with the location and amenities provided.
Food and Beverage
8.98
Food options were considered basic, with some positive remarks about provisions like water and milk.
Overall Experience
10
Overall, guests expressed high satisfaction and a desire to return, highlighting a fantastic experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Luxurious Apartments with Stunning Views

Modern Design and Amenities
The apartments at Cheval Three Quays are designed with sleek and modern aesthetics, featuring clever lighting, shiny surfaces, and geometric shapes. Each apartment includes an open-plan kitchen & living room, a flat-screen TV, and an iPod dock. With a coffee machine, dishwasher, and microwave provided, guests can enjoy both convenience and style during their stay. Some apartments even offer breathtaking views of iconic London landmarks like Tower Bridge and City Hall.

Exceptional Service and Convenience
A dedicated team of concierge, housekeeping, and maintenance staff ensure that every guest need is met promptly and efficiently. The property also boasts an on-site fitness center with state-of-the-art equipment, allowing guests to stay active and refreshed during their stay.

Prime Location with Easy Access to London Attractions
Located just a short walk from Tower Hill Underground Station, guests have quick access to Central London and its myriad attractions. Whether exploring the vibrant Brick Lane or taking a leisurely Thames Clipper ride along the river, Cheval Three Quays offers a convenient and luxurious base for experiencing the best of London.

To experience luxury living with unparalleled views and exceptional service, book your stay at Cheval Three Quays now.

Important information:

The cleaning service is available 7 times a week.

Upon arrival, the property will request a swipe of the debit or credit card which was used to make the reservation. Failure to present this card at check-in, prior to entry into the apartment, will mean another valid credit card will be requested and charged for the entire stay.

Please note that we only charge 50% at the time of booking, remaining balance is due at check-in.

A credit card pre-authorization of £60.00 per day up to a maximum of £420.00 will also be taken upon check-in for any incidentals that you may incur during your stay from the same debit or credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.8
Based on 1108 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 9.98
Food and Beverage: 8.98
Overall Experience: 10
5
592jennie • NONE
10
Amazing hotel in London
Pros:

I loved staying here. The room was beautiful with a wonderful view of the Tower Bridge. Conveniently located. In walking distance to great shops and restaurants and the tube. Would definitely stay here again next time we are in London

2026-03-13 • via Tripadvisor
A
Annechien • solo_traveller • nl
10
2026-03-12 • via Nuitee
T
tin • couple • gb
10
2026-03-10 • via Nuitee
K
Kristina • family_with_children • au
10
Fantastic place to stay in London.
Pros:

The best apartment we have ever stayed in. Location was fantastic, apartment was huge and staff were exceptional. Great position for exploring London. So many food options nearby. Highly recommend.

Cons:

Nothing really! If there was an indoor pool that would just be a bonus, but not essential.

2026-03-08 • via Nuitee
R
Rehaan • couple • gb
10
2026-03-08 • via Nuitee
A
Ashley • solo_traveller • gb
10
Awesome
Pros:

The staff on how nice and welcoming they were

Cons:

The price

2026-03-06 • via Nuitee
A
Aisha • extended_group • gb
10
Pros:

Amazing natural light and amnesties. Felt like home away from home. The receptionists are really friendly and welcoming and I’d recommend to friends and family.

2026-03-05 • via Nuitee
C
Charlotte • extended_group • se
10
Det bästa boendet jag någonsin bott på!
Pros:

Så fräscht och fint!

2026-03-03 • via Nuitee
L
Lynn • extended_group • gb
10
One of my favourite places to stay
Pros:

Everything was exceptional.

2026-03-02 • via Nuitee
H
Haogang • family_with_children • cn
10
2026-03-01 • via Nuitee
H
Haogang • family_with_children • cn
10
Pros:

Fantastic view and location

2026-03-01 • via Nuitee
M
Michael • family_with_children • au
9
2026-02-28 • via Nuitee
M
MeldrynO • NONE • New York City, New York
10
Amazing location and spacious apartment
Pros:

I am in love with this property. The apartment was spacious, modern and beautiful. I love the concept! The location was perfect! It is near the train and attractions!

2026-02-23 • via Tripadvisor
I
I7846PIandrea • NONE
10
Excellent place with outstanding services
Pros:

Location is perfect, apartments are beautiful with perfect pillows, great layout and ameninies. The staff is very nice and the cleaning ladies do a A* job.

2026-02-23 • via Tripadvisor
S
Suzanne • family_with_children • gb
10
2026-02-23 • via Nuitee
S
Suzanne • family_with_children • gb
10
Excellant
Pros:

Everything the appartments were fantastic excellant position spotlessy clean beds comfy everything was ticked off

Cons:

Nothing everyting was brilliant

2026-02-23 • via Nuitee
L
Leslie • family_with_children • ca
10
Pros:

Localisation parfaite, vue inoubliable sur la tour de Londres, et une chambre immense et confortable. Grand luxe !

2026-02-23 • via Nuitee
T
Tom • family_with_children • lu
9
Pros:

Le personnel a l’accueil. Toptoptop

2026-02-22 • via Nuitee
C
Colin • family_with_children • gb
10
Great stay in a fantastic location.
Pros:

Cheval Three Quays is in a great location, beside the Tower of London, the Thames and the Tube Network. The staff were friendly and welcoming. We stayed in a two bedroom apartment that was spacious, really well equipped and had two bathrooms, each with a powerful shower. It was perfect for our family stay.

2026-02-22 • via Nuitee
A
Andrew • family_with_children • ie
10
Pros:

High quality accomodation. Great location.

2026-02-22 • via Nuitee