Cheval Three Quays at The Tower of London

Hotels
9.8 (1152 reviews)
40 Lower Thames Street , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean facilities
Cons:
Minor issues with restocking supplies
Water pressure in the shower

Categories

Cleanliness
9.98
Guests frequently mentioned cleanliness, with several reviews emphasizing the hotel's tidiness and maintenance.
Service
10
The service was highlighted as excellent, with guests appreciating the helpful and attentive staff.
Location
10
The location received high praise for being convenient and close to major attractions.
Room Quality
9.98
Rooms were described as clean, spacious, and comfortable, fulfilling guests' expectations.
Amenities
9.48
Most amenities were well received, but some guests noted minor issues, such as restocking supplies.
Value for Money
9.98
Guests felt that the quality justified the price, especially with the location and amenities provided.
Food and Beverage
8.98
Food options were considered basic, with some positive remarks about provisions like water and milk.
Overall Experience
10
Overall, guests expressed high satisfaction and a desire to return, highlighting a fantastic experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Luxurious Apartments with Stunning Views

Modern Design and Amenities
The apartments at Cheval Three Quays are designed with sleek and modern aesthetics, featuring clever lighting, shiny surfaces, and geometric shapes. Each apartment includes an open-plan kitchen & living room, a flat-screen TV, and an iPod dock. With a coffee machine, dishwasher, and microwave provided, guests can enjoy both convenience and style during their stay. Some apartments even offer breathtaking views of iconic London landmarks like Tower Bridge and City Hall.

Exceptional Service and Convenience
A dedicated team of concierge, housekeeping, and maintenance staff ensure that every guest need is met promptly and efficiently. The property also boasts an on-site fitness center with state-of-the-art equipment, allowing guests to stay active and refreshed during their stay.

Prime Location with Easy Access to London Attractions
Located just a short walk from Tower Hill Underground Station, guests have quick access to Central London and its myriad attractions. Whether exploring the vibrant Brick Lane or taking a leisurely Thames Clipper ride along the river, Cheval Three Quays offers a convenient and luxurious base for experiencing the best of London.

To experience luxury living with unparalleled views and exceptional service, book your stay at Cheval Three Quays now.

Important information:

The cleaning service is available 7 times a week.

Upon arrival, the property will request a swipe of the debit or credit card which was used to make the reservation. Failure to present this card at check-in, prior to entry into the apartment, will mean another valid credit card will be requested and charged for the entire stay.

Please note that we only charge 50% at the time of booking, remaining balance is due at check-in.

A credit card pre-authorization of £60.00 per day up to a maximum of £420.00 will also be taken upon check-in for any incidentals that you may incur during your stay from the same debit or credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.8
Based on 1152 reviews
Cleanliness: 9.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 9.98
Food and Beverage: 8.98
Overall Experience: 10
M
Marina solo_traveller nl
10
Pros:

Locatie

2026-04-11 via Nuitee
N
Nishara family_with_children gb
10
2026-04-08 via Nuitee
P
POORNIMA family_with_children us
9
2026-04-08 via Nuitee
N
Nadja family_with_children de
10
2026-04-07 via Nuitee
N
Nicolaos couple za
10
Pros:

Brilliant location.

2026-04-06 via Nuitee
R
Rosa extended_group es
10
2026-04-05 via Nuitee
K
Kathy family_with_children gb
10
2026-04-02 via Nuitee
K
Klara family_with_children hu
10
Szuper.
Pros:

Nagyon jó az elhelyezkedése a szállásnak, környéke közvetlenül lehet reggelizni is, minden nagyon jó minőségű volt.

Cons:

Nincs ilyen.

2026-04-02 via Nuitee
I
Indah Sekar extended_group id
9
2026-04-02 via Nuitee
R
Rungroj family_with_children th
8
2026-03-27 via Nuitee
N
Neelam family_with_children gb
10
2026-03-27 via Nuitee
C
Chara family_with_children cy
10
2026-03-27 via Nuitee
L
Lassincity Friends getaway London, England
10
Wonderful stay with amazing views
Pros:

Fantastic break at this luxury hotel. The room was super clean and comfortable with everything you need for a relaxing weekend away with friends.

We were upgraded and enjoyed the view of the Shard from our balcony.

All the staff were very friendly and welcoming.

We thoroughly enjoyed our stay and hope to book again in the future.

I would definitely recommend this hotel for couples and friends who want to get away for the weekend or are celebrating something special.

2026-03-26 via Tripadvisor
J
jillv2013 NONE Carlisle, Cumbria, England
10
Amazing trip
Pros:

The cleanliness and polite service are second only to the amazing view from our apartment. We have now been many times and are already planning the next trip

2026-03-25 via Tripadvisor
R
Richard family_with_children ca
8
2026-03-25 via Nuitee
M
Marveen family_with_children fr
10
2026-03-25 via Nuitee
K
Kristin family_with_children de
10
Toller Städteurlaub im tollen Hotel.
Pros:

Die Aussicht war fantastisch. Wie auf den Fotos.
Das Appartement war groß, sehr sauber und sehr gut ausgestattet.
Alle Möglichkeiten, sich in der Stadt zu bewegen sind vor der Haustür. 5 Minuten laufen zur u-Bahn, Taxen vor der Haustür und die Uber-Fähre auch direkt am Gebäude.

Cons:

Alles super.

2026-03-25 via Nuitee
M
Maureen family_with_children us
10
n unforgettable stay from start to finish. The view was absolutely stunning, overlooking Tower Bridg
Pros:

There was a wonderful variety to choose from, and everything felt carefully curated to suit different tastes. I especially appreciated how well-stocked they always were with hot beverages; it made each morning feel comforting and effortless.

Overall, this has been one of the best hotel experiences I’ve ever had. The attention to detail, the warmth of the service, and the little touches like the breakfast and drinks really set this place apart. It feels less like a hotel and more like a home away from home. I would absolutely stay here again and highly recommend it to anyone visiting London.

Cons:

None

2026-03-25 via Nuitee
I
Ian extended_group gb
9
2026-03-24 via Nuitee
O
Omar family_with_children us
10
Excellent
Pros:

The views, location, luxuries

Cons:

Room could’ve been cleaner

2026-03-24 via Nuitee