Homewood Suites by Hilton Hamilton

Hotels
Homewood Suites by Hilton
8.4 (1153 reviews)
40 Bay Street South , Hamilton , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
King suite was amazing
Friendly and helpful staff
Great location
Clean and comfortable rooms
Excellent breakfast
Cons:
Unfriendly staff
Inconvenient cleaning service
Restaurant not onsite
Poor food quality in some instances

Categories

Cleanliness
7.9
Several mentions of cleanliness, but some negative feedback about service leading to a lower score.
Service
8.7
Generally positive feedback about staff friendliness, helping to elevate the score despite some mentions of unfriendly staff.
Location
8.9
Repeated praise about location being convenient and ideal for events.
Room Quality
8.4
Comments indicate satisfaction with room size and comfort.
Amenities
8.4
General satisfaction with on-site offerings, but room for improvement on amenities.
Value for Money
8.2
Comments suggest a good price point, but some criticism on certain services.
Food and Beverage
8.4
Breakfast received high praise, although suggestions for more offerings exist.
Overall Experience
8.3
A balanced experience reported with positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:42

Property Description

Luxurious Amenities
Indulge in the indoor pool, 24-hour fitness centre, and free daily hot breakfast. Enjoy the convenience of a full kitchen in every room, complete with a dishwasher and oven.

Comfortable Accommodations
Relax in rooms equipped with a cable TV, seating area, and ironing facilities. Pamper yourself with Neutrogena toiletries in the well-stocked bathrooms.

Convenient Facilities
Benefit from a 24-hour front desk, business centre, grocery deliveries, and laundry facilities. Take advantage of the two Tesla and two generic electric car charging stations on-site.

Experience luxury and convenience at Homewood Suites by Hilton Hamilton. Book now for an unforgettable stay!

Important information:

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

Guests are required to show a photo identification and valid credit card upon check-in.

Property offers Evening Reception on Wednesdays only.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 15 per day.

Location

Guest Reviews

8.4
Based on 1153 reviews
Cleanliness: 7.9
Service: 8.7
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.3
S
Susan couple ca
10
Pros:

Location, friendly staff, cleanliness

2026-04-25 via Nuitee
C
Cathy couple ca
7
Was a nice stay
Pros:

It was close to the venue

Cons:

There was somethings that needed to be a little cleaner

2026-04-21 via Nuitee
J
Joanne extended_group ca
10
We had a lovely stay and would not hesitate to do so again or recommend!
Pros:

Room was very clean. We had a Suite...was beatuful. The breakfast provided in the morning was a nice surprise and delicious and fresh!

Cons:

All good!

2026-04-20 via Nuitee
T
Tyler solo_traveller ca
7
2026-04-20 via Nuitee
E
emily solo_traveller ca
5
2026-04-17 via Nuitee
L
Li solo_traveller ca
9
2026-04-17 via Nuitee
N
Nicolas solo_traveller fr
9
Pros:

La situation
Le petit déjeuner

2026-04-14 via Nuitee
C
Céline solo_traveller be
9
Une chambre agréable avec un meilleur équipement souhaité.
Pros:

L'emplacement et l'espace de la chambre

Cons:

Que les équipements ne sont pas adaptés à la capacité de la chambre : 2 tabourets alors que la chambre est pour 4, peu de rangement pour les vêtements (3 petits tiroirs), pas assez de barre de penderie dans la salle de bain pour pendre 4 serviettes de toilette par exemple.

2026-04-11 via Nuitee
K
Kristy couple ca
7
It was good, we will return
Pros:

The room we had, we will be booking again

Cons:

The fire alarm in the room didn’t have an indicator that it was a fire alarm so when it went off, we had no idea

2026-04-06 via Nuitee
S
Stefany couple ca
8
2026-04-04 via Nuitee
J
Johnlee family_with_children ca
6
TOILET DID NOT WORK.
Pros:

Convenient locatoon

Cons:

The toilet in our room DID NOT FLUSH. Simple tissues would not go down. I had to take a shit the public washroom on the mezzine level.

2026-04-02 via Nuitee
A
Amanda extended_group ca
10
Cardi B night out.
Pros:

Spacious room, comfy beds, nice hotel, close to TD Coliseum.

Cons:

The couch is ripped, the office chair is ripped. The whole key card scanning to get anywhere.

2026-04-01 via Nuitee
H
Harmanjot Singh couple ca
10
2026-03-26 via Nuitee
O
Oleksandr family_with_children ca
5
Good breakfast, indoors pool, but lack of ventilation in the rooms ruined whole experience (damp).
Pros:

Nice and clean room, beds and kitchen. Indoors pool (not the best of, but fairly ok). Breakfast was really good.

Cons:

Rooms ventilation does not exist at all (at least in our room). It took only 1 person to take shower (not hot, with all the doors closed, no longer than 10 min) and whole room was soaking damp, all the windows got water beading and dripping. The washroom/bathroom got small vent with no forced ventilation (no fan), windows are solid and non-openable. The atmosphere in the room became unbearable and dampness woke up all the smells embedded in the room walls and furniture. Not the most pleasant if not say more.... Kitchen exhaust just recirculates air from kitchen back to kitchen.

2026-03-23 via Nuitee
F
Fran couple ca
8
2026-03-23 via Nuitee
M
Mohamed family_with_children eg
10
2026-03-23 via Nuitee
T
Terence extended_group ca
8
2026-03-22 via Nuitee
S
Shane extended_group ca
9
Pros:

The staff were very polite, the pool was nice, and we even had a jet tub in our room. When we needed more towels and Kleenex they were there right away.

Cons:

The building was a little run down, but clean.

2026-03-21 via Nuitee
I
Ian extended_group ca
10
2026-03-21 via Nuitee
B
Bryan couple ca
8
2026-03-18 via Nuitee