Homewood Suites by Hilton Hamilton

Hotels
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Homewood Suites by Hilton
8.4 (1204 reviews)
40 Bay Street South , Hamilton , ca

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
King suite was amazing
Friendly and helpful staff
Great location
Clean and comfortable rooms
Excellent breakfast
Cons:
Unfriendly staff
Inconvenient cleaning service
Restaurant not onsite
Poor food quality in some instances

Categories

Cleanliness
7.9
Several mentions of cleanliness, but some negative feedback about service leading to a lower score.
Service
8.7
Generally positive feedback about staff friendliness, helping to elevate the score despite some mentions of unfriendly staff.
Location
8.9
Repeated praise about location being convenient and ideal for events.
Room Quality
8.4
Comments indicate satisfaction with room size and comfort.
Amenities
8.4
General satisfaction with on-site offerings, but room for improvement on amenities.
Value for Money
8.2
Comments suggest a good price point, but some criticism on certain services.
Food and Beverage
8.4
Breakfast received high praise, although suggestions for more offerings exist.
Overall Experience
8.3
A balanced experience reported with positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:42

Property Description

Luxurious Amenities
Indulge in the indoor pool, 24-hour fitness centre, and free daily hot breakfast. Enjoy the convenience of a full kitchen in every room, complete with a dishwasher and oven.

Comfortable Accommodations
Relax in rooms equipped with a cable TV, seating area, and ironing facilities. Pamper yourself with Neutrogena toiletries in the well-stocked bathrooms.

Convenient Facilities
Benefit from a 24-hour front desk, business centre, grocery deliveries, and laundry facilities. Take advantage of the two Tesla and two generic electric car charging stations on-site.

Experience luxury and convenience at Homewood Suites by Hilton Hamilton. Book now for an unforgettable stay!

Important information:

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

Guests are required to show a photo identification and valid credit card upon check-in.

Property offers Evening Reception on Wednesdays only.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 15 per day.

Location

Guest Reviews

8.4
Based on 1204 reviews
Cleanliness: 7.9
Service: 8.7
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8.3
B
Brehm • solo_traveller • us
10
Pros:

Lots of space with the suite! Great breakfast! Great Wednesday happy hour!

Cons:

The pool was fine, but small and in a small room with no windows.

2026-07-04 • via Nuitee
A
Arsenault • family_with_children • ca
10
2026-07-04 • via Nuitee
B
Becca • solo_traveller • ca
9
So comfy!
Pros:

Loved the space for the suites.

Cons:

Need better toilet paper and a fan in the bathroom.

2026-07-02 • via Nuitee
R
Ryan k • solo_traveller • ca
4
2026-07-01 • via Nuitee
T
Tayna • couple • ca
9
2026-06-30 • via Nuitee
J
Juli • family_with_children • ca
10
2026-06-30 • via Nuitee
S
Steven • couple • gb
7
Nice hotel, excellent staff, a couple of niggles though
Pros:

Lovely staff and excellent room

Cons:

For a hotel of this size and number of floors, two lifts (elevators) is simply not adequate. The breakfast was a bit chaotic in there not being enough tables to satisfy demand at busy times.

2026-06-29 • via Nuitee
A
Amy • couple • ca
10
2026-06-29 • via Nuitee
J
Johan • family_with_children • ca
10
2026-06-26 • via Nuitee
L
Lona • couple • ca
10
Wonderful place to stay. Will definitely stay there again
Pros:

Friendly staff, clean comfortable rooms

Cons:

N/A

2026-06-26 • via Nuitee
S
shirley • couple • ca
6
Pros:

Breakfast good

Cons:

No drapes to block outside light at night
No kettle in kitchen

2026-06-24 • via Nuitee
A
Abdul • solo_traveller • ca
8
Cons:

The heating was not working for this hotel and it was really cold

2026-06-21 • via Nuitee
S
SIKANDAR • family_with_children • ca
7
2026-06-19 • via Nuitee
W
Wilma • solo_traveller • ag
9
2026-06-18 • via Nuitee
S
Senay • family_with_children • ca
6
It feels safe in this place given it is in downtown Hamilton
Pros:

Safe and clean

Cons:

Given the high nightly rate, the overall experience fell far short of basic hospitality expectations.
*Exorbitant and Confusing Parking Fees: Charging an additional $50 per night for parking is entirely unreasonable, especially considering how incredibly confusing it was to navigate the parking area to the hotel guest destination. Clear signage should be a given, not a maze that guests have to figure out just to be hit with a massive fee.
*Lack of Amenities: For a hotel in this price tier, it was highly disappointing to find that the room lacked even basic amenities, such as a minibar or a selection of drinks.
Between the overpriced room rate, the frustrating parking situation, and the lack of standard in-room comforts, I did not receive the value I paid for. I hope management addresses these issues for future guests.

2026-06-15 • via Nuitee
W
WALTER • solo_traveller • us
10
2026-06-15 • via Nuitee
P
Patrick • extended_group • fr
10
2026-06-14 • via Nuitee
P
Philippe • couple • fr
10
Pros:

Suite spacieuse et bien équipée
Petit déjeuner bien achalandé

2026-06-14 • via Nuitee
C
Carl • solo_traveller • de
9
2026-06-13 • via Nuitee
P
Prins Vanderveen • solo_traveller • ca
10
Pros:

The bed was so comfortable!! I appreciated the extra blanket, and the room was very clean. I didn't expect the kitchen amenities to be so practical, so that was definitely a bonus!

Cons:

Can't think of anything that could have improved my stay. The manager on duty (Olivera) was really friendly and accommodating.

2026-06-13 • via Nuitee