Residence Inn by Marriott Omaha West

Location was perfect since family was staying temporary long term. Reception (Kimber) was very friendly. As well as Vanessa who worked the breakfast.
Breakfast variety was good.
Room was spacious for me. Kitchen had most everthing.

The bed was very comfortable and breakfast was fantastic!

Great hotel, very well equipped rooms, very clean and good facilities.

The availability at the last minute was convenient with our situation

This is a great location for a stay in Omaha. We've been at this hotel two or three other times over the last few years and were satisfied with our stays. We appreciate the included breakfast in the morning (even though some of the food is marginal), the kitchenette in the room, the friendly staff, and that it is pet friendly. However, after this stay, my husband and I decided we won't be going back there, and for that matter, any other Residence Inn. These hotels are nice, definitely not fancy, but very doable when newer. It seems though, like this one, that the furniture and other upkeep is allowed to deteriorate as they get older. The chairs in the breakfast and lobby area were disgustingly worn out. The chair in our room was broken and the furniture is just dated. We've been in worse Residence Inns but we're done with all of them. We've been Marriott Bonvoy members for years so are very loyal to Marriott properties except now for Residence Inns.

We love this this, we stay every time we come out this way.

This place is in dire need of a remodel! Absolutely gross, especially the dining furniture in the breakfast area. The bathroom wallpaper all falling off, shower hooks are all rusted out, refrigerator had dings all over it, draperies were disgusting - so worn, seriously outdated. TV in bedroom would go off on its own and then come on by itself. I will say that the staff was super friendly and helpful. There are other hotels near by - check them out. We won’t be returning here.

Great customer service. Place was very clean. Saw employees cleaning many times while we were there. Rooms are spacious and neat. Will be going back here when we visit again. Highly recommend. God bless this location.

Quiet, convenient, the full kitchen, and cleanliness. The staff were very nice.

Breakfast was very good. There was torn wallpaper and chipped wood and paint which surprised me. Pool was closed which they apologized for. There were no luggage racks in the room so I had to use the ironing board. Staff was very helpful and positive

Pool wasn’t open

Excellent customer service by front desk staff. Very clean facilities.

Very clean , super nice desk attendants , breakfast was super!
I would have given it a 10 all the way, just the hallways had a particular dog/pet smell, but the room and conmon areas were super clean
I would stay again!

This property is dated and the facilities need to be updated. Some seriously loud carpet (orange and teal). There is wear and tear like on the 3rd floor is the hallway wall is scraped up. The room had light fixtures everywhere that were cheap, (oddly) wrinkled shades, and kind of hard to turn on and off. But it was clean inside. Hallway had a lot of dinner remains outside. So, just dated and had seen better days.

We've always loved staying here. It's our place to stay when visiting our Omaha family.

Pool and pool area needs some updating with multiple areas that had patched drywall and even some exposed plywood areas. But the area was clean and the water was clear! Great breakfast and the room was very clean and comfortable. Staff was super friendly and helpful