Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Health club
Nightclub
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Inadequate food options
Noise disturbances from traffic

Categories

Cleanliness
8.85
Cleanliness is noted as great in some reviews, though there are mentions of some areas for improvement.
Service
9.35
Many reviews praise the staff's friendliness and helpfulness.
Location
9.35
The hotel's proximity to major attractions like Dubai Mall and Burj Khalifa received positive feedback.
Room Quality
8.85
Rooms are described as comfortable, but some guests mentioned noise disturbances.
Amenities
8.85
Amenities like the gym and breakfast are well-received; however, some facilities were reported as basic.
Value for Money
8.35
Some reviews suggest the hotel doesn't fully deliver 5-star value for money.
Food and Beverage
8.35
Feedback indicates that food options could be improved, particularly service and quality.
Overall Experience
9.25
The overall experience is generally positive with several mentions of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:20

Property Description

Experience urban sophistication at Sofitel Dubai Downtown, perfectly situated near Dubai Mall and Burj Khalifa, making it your luxurious gateway to the city.

Elegant Accommodations
Our air-conditioned rooms are designed for comfort and style, featuring flat-screen TVs, cozy sitting areas, and private bathrooms complete with plush bathrobes and premium toiletries.

Culinary Delights
Savor the essence of French Art de Vivre at Les Cuisines, where innovative international dishes are expertly crafted. Don’t miss La Patisserie for divine pastries that embody classic French flavors, all served with exceptional hospitality.

Rejuvenating Amenities
Relax by our stunning 5th-floor pool terrace, offering panoramic views of Downtown Dubai and luxurious sun loungers. Plus, our state-of-the-art fitness center ensures you stay in shape while enjoying your stay.

Elevate your Dubai experience—book your stay at Sofitel Dubai Downtown today!

Important information:

Please note that extra bed is available at an added fee of AED 240 per person.

Please note that guests must present the credit card used to make this reservation upon check-in at the hotel. In case the card presented is not the same card used when booking, the total amount will be charged at check-in and a refund will subsequently be issued on the initial card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for AED 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 4548 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 9.25
G
Georgette • solo_traveller • il
7
2026-06-27 • via Nuitee
F
Faquira • couple • mz
10
2026-06-27 • via Nuitee
M
Mohammad Ali • couple • sy
10
اقامه رائعه وسأعيدها ان شاءالله
Pros:

موقع المكان رائع وذلك لقربه من مول دبي
وسهولة الوصول اليه عن طريق الجسر المغطى
واعجبني أيضاً التعامل الرائع لموظفي الفندق في الاستقبال وأثناء الإفطار
تحيه وشكر لهم جميعا

2026-06-27 • via Nuitee
T
Thomas • couple • au
10
2026-06-27 • via Nuitee
S
Sana • family_with_children • ma
4
Le pire Sofitel de Dubaï voir le pire aïe j’ai fait au monde
Pros:

L’emplacement uniquement

Cons:

Beaucoup de choses négatifs, lit pas très confortable, pas assez de serviette pour les mains dans la sdb, le lounge une blague, ils ont dit qu’ils l’ont mis au niveau du restaurant mais il n’y a pas grand chose et pour commander les boissons il faut attendre et redemander plusieurs fois!
Le petit déjeuner n’est pas du tout à la hauteur d’un Sofitel.
Je comprends que l’hôtel ne soit peut être pas en full capacité mais la c’était plus que médiocre, car même le service n’y est pas.

2026-06-27 • via Nuitee
M
Monarch • solo_traveller • ae
8
2026-06-27 • via Nuitee
A
Ammar • solo_traveller • pk
10
2026-06-27 • via Nuitee
F
fabio • solo_traveller • it
9
2026-06-27 • via Nuitee
I
Iman • couple • il
10
2026-06-27 • via Nuitee
A
Ahmed • solo_traveller • bh
10
2026-06-26 • via Nuitee
F
Faisal • couple • kw
9
2026-06-26 • via Nuitee
L
Latifa Thani Waleed • couple • ae
9
‏مكان جميل
Pros:

‏الراحة والهدوء وأول زيارة لي في هذا المكان وعجبني جدا

Cons:

لايوجد

2026-06-26 • via Nuitee
F
Firas • solo_traveller • au
3
2026-06-26 • via Nuitee
A
adriana • solo_traveller • ar
10
2026-06-26 • via Nuitee
A
Aula • solo_traveller • ae
9
2026-06-26 • via Nuitee
ماجده • couple • kw
9
كانت مريحه والوصول الى دبي مول عن طريق الجسر القريب للفندق فقط موقع الفندق والوصول له متعب ..
2026-06-25 • via Nuitee
M
Mohammad Saud • solo_traveller • nz
8
2026-06-25 • via Nuitee
N
neal • family_with_children • ae
8
Good location new Dubai malll
Pros:

Location good breakfast

Cons:

Half board dinner buffet is v basic

2026-06-25 • via Nuitee
A
Abdulla • couple • ae
10
2026-06-25 • via Nuitee
M
mohsen • solo_traveller • sa
8
Pros:

الموقع والطاقم

Cons:

الافطار غير جيد
السرير غير مريح

2026-06-25 • via Nuitee