Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Attentive Service
Good Location
Excellent Food
Cons:
Room Layout
Overpriced
Confusing Amenities

Categories

Cleanliness
9.38
The hotel was noted for being safe and clean.
Service
9.35
The staff were attentive and always available.
Location
9.39
Central to Ciudad Colonial and good access to local attractions.
Room Quality
8.34
Rooms are spread across different buildings which may cause confusion.
Amenities
8.37
Food options available but somewhat confusing to navigate.
Value for Money
7.33
Considered overpriced for the experience, especially one review noted £450 for one night.
Food and Beverage
9.38
Food was excellent as mentioned in the reviews.
Overall Experience
8.85
Positive overall impression despite some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:32

Property Description

Luxurious Colonial Getaway

Stylish Accommodations: Experience elegant décor and modern amenities in each room, complete with free Wi-Fi and a flat-screen TV.

Convenient Location: Located just steps away from Santo Domingo Cathedral and the vibrant Conde Street, offering easy access to shops, restaurants, and bars.

Personalized Service: Enjoy complimentary continental breakfast, free parking, and a dedicated concierge to assist with dining reservations and local activities.

Book your stay at Casas del XVI for a memorable and relaxing getaway in the heart of the Colonial Zone.

Important information:

Pool Use Policy
Guests are welcomed to use the pools located in Casas de los Mapas and Casa Macorís during their stay. The usage of the pool will be restricted to all guests, if one of the houses is booked under an exclusivity rate or for event purposes. Our pools are not supervised, caution is advised when in use.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 219 reviews
Cleanliness: 9.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 7.33
Food and Beverage: 9.38
Overall Experience: 8.85
V
Virginie • family_with_children • mc
10
Parfait !
2026-04-17 • via Nuitee
N
Nicholas • couple • gb
1
I booked for 3 nights, stayed for 3 hours. Terrible
Pros:

The staff were very nice at the hotel and tried their best to help us feel comfortable

Cons:

Where to start.

We were supposed to stay 3 nights and left after 3 hours. The first room we received was completely different to any in the photos, we were shocked at the quality considering the very high price.

It was completely exposed, uninsulated to the point that every conversation in the building was loudly audible. We asked to be moved to another room, same issue, but add in an ancient, rattling air conditioning system. We moved again into another room with paper thin walls and doors. I can’t emphasise enough how loud it is, and honestly, it doesn’t feel safe. I get that it’s an old building and maybe if you’re looking for an experience, fine, but we hated it and felt extremely uncomfortable.

They ignored my request to alter my reservation down to one night via booking.com on the day, which would have meant paying for one night instead of three.

They subsequently told me to dispute this with booking.com and just refused that request too instead of being willing to have a conversation.

I am now forced into opening a dispute with American Express as they refuse to accept my offer of paying for one night’s stay (even though I didn’t end up staying for any!) as should have been originally agreed to for my cancelling on the day.

A terrible experience overall. Combination of a staggeringly high price point with aged, poor facilities and a terrible customer service operation. Avoid

2026-03-23 • via Nuitee
K
Kilian • couple • de
10
2026-03-21 • via Nuitee
D
David • couple • do
10
Woop
Pros:

Yeah

Cons:

Nothing

2026-03-16 • via Nuitee
D
Dr • solo_traveller • us
9
2026-03-12 • via Nuitee
E
Elsa • couple • ch
10
Pros:

Un véritable coup de cœur.

Nous avons passé une nuit absolument parfaite à l’Hotel Casa del XVI. L’emplacement est idéal, en plein cœur du quartier colonial de Saint-Domingue, tout en étant au calme.

Ce boutique hôtel est une pépite : peu de chambres (ce que nous adorons), toutes ouvertes sur un magnifique patio commun qui crée une atmosphère intime et apaisante. La décoration est tout simplement sublime – chaque détail est pensé avec goût et finesse.

Le confort est irréprochable et le personnel aux petits soins, discret mais toujours présent quand il faut.

Une adresse que l’on aimerait presque garder secrète… Nous y retournerons sans hésiter l’année prochaine.

2026-02-26 • via Nuitee
O
Othman Saeb • couple • lb
10
2026-01-24 • via Nuitee
M
MARTIN • couple • gb
7
Pros:

Good location, staff very nice and everywhere was very clean and tidy

Cons:

Facilities were quite poor for the price paid. No iron / ironing board (a steamer though), no facilities for making tea / coffee in the room. The only way to discuss something with reception was to physically go there. This means going out of the building, down the street to another building and press on an entry system whilst waiting on the street. Since reception is not always manned, this can be a frustrating wait especially if it is raining. Hot water was not always working. Outside the pool was more ornamental than useable and there were only three quite heavy and uncomfortable sun loungers which could not be moved. If you like sitting or lying in the sun, you should know that the sun does not get into this courtyard for almost all of the day. The chairs outside were also very heavy and uncomfortable to sit on.

2026-01-18 • via Nuitee
H
Hélène • solo_traveller • fr
9
2025-12-30 • via Nuitee
H
Hélène • couple • fr
9
Pros:

Le lieu, le service

Cons:

Manque un peu de lumière dans les chambres

2025-12-30 • via Nuitee
P
Patrick • family_with_children • it
7
2025-12-12 • via Nuitee
C
Charlotta • couple • ch
8
Pros:

The hotel delivered on expectation - it was safe and clean and central to Ciudad Colonial. The staff were attentive and always available, and safety was clearly a top priority.

Cons:

It was a bit unclear what the hotel had to offer otherwise, and the rooms are spread across different buildings. While the hotel had food options available, it was slightly confusing to figure out how it worked. The area in general is the tourist corner of the city, so once you have seen the sights, you would need to venture elsewhere for things to do.

2025-11-04 • via Nuitee
J
juan jesus • couple • es
10
Un lugar idílico con un servicio de 10
Pros:

Todo, el servicio fe Luis, Beredito, Joel y Smith impecables

Cons:

Ruido de alarma de incendio cada minuto

2025-10-28 • via Nuitee
B
Brian Robert • couple • us
9
2025-10-24 • via Nuitee
L
Lesterlin • partner
10
Pros:

Everything was amazing

2025-10-13 • via Nuitee
S
Smith • couple • ca
8
2025-10-11 • via Nuitee
A
Alain • couple • be
10
Presque parfait
Pros:

Service, accueil, confort

Cons:

Le personnel devrait être plus attentif aux claquements de portes et aux échanges avec talkie-walkie qui nous ont réveillé le matin trop tôt

2025-08-28 • via Nuitee
T
Terry • family_with_children • gb
7
Lovely place and staff. So incredibly over priced though.
Pros:

The location was good - just a few minutes walk to the shopping street with bars, local crafts etc and restaurants

Cons:

Way too expensive for what you get. Overall including taxes we were charged £450 for one night room only. Crazy and will never be back.

2025-08-23 • via Nuitee
A
alberto • extended_group • es
10
2025-08-12 • via Nuitee
B
Benjamin • family_with_children • ch
10
Tolles Boutique Hotel mit Charme
Pros:

Sehr schöne Einrichtung, tolle grosse Zimmer, super Dusche, toller Innenhof mit Pool, sehr freundliches Personal, sensationelles Frühstück, perfekte Lage

Cons:

Leider wurde unsere Frage nicht beantwortet.

2025-08-04 • via Nuitee