JS Luwansa Hotel & Convention Center

The hotel is near plaza festival, which is very convenient and I can walk there. The hotel is clean and service is good as the staff is responsive. Thank you to Fahrizal who helped me with the extension due to flight delay.

Special Care by Teguh Priyanto during stay and personal touch really amazed me

Teguh Priyanto as support Manager and Teguh at Reataurant Both are a great asset to JS Luwansa

all very good the facility

ariyanti

great location, superb staff, good facilities.
All with excellent value for Jakarta.

The location is strategic,
I love the city view from our room.
Overall , I have a good experience while I'm staying in this hotel
Foods and also services are excellent!
Thank you also for selvi for great service during breakfast :)

This hotel is so good. The service, the quality of resto, and the staff escpecially Mba Silvi at Resto, very nice

Such a great experience. The service, room, and meals are all great!

The best services are from the resto. The waitress name Selvi even gave us extra miles and cheers my daughter. Great job!

proses check in dibantu sm kak anis. prosesnya cepet bgt dan v helpful.

The room was clean and tidy, and the air conditioning was already on, so it felt cool when we entered. bed linen jg berasa bgt bersihnya, jd tambah nyaman buat istirahat.

the buffet byk pilihan menu, good in terms of taste. staf yg beresin cutlery kotor jg gercep bgt.
ohh aisle kamarnya jg wangiii seger gt, freshh bgtt.

proses checkout jg cepet bgt, msh dibantu sm kak anis yg ramah.

thankyou JS Luwansa, staycation 2d1n sm lil fam jd menyenangkan. def will come back.

Strategic location, near public transportation, large room, nice ambience, excellence services

My recent stay at JS Luwansa Hotel was truly a delightful and satisfying experience. This was our first time staying here, and it left a very positive impression on us.

We checked in on March 20, 2026, at around 1:50 PM. From the moment we arrived, we were warmly welcomed by the security staff, which immediately set a great tone for our stay. The check-in process was smooth, quick, and handled very professionally with a friendly attitude.

The room was in excellent condition—clean, spacious, and very comfortable. The amenities were quite complete, including a bathrobe, and the bathroom was well-maintained and odor-free, which we really appreciated.

We had dinner at Olam Restaurant on the same evening, and we truly enjoyed the food. Special appreciation goes to the chef for the delicious dishes. The service from the waiter staff was also outstanding—everyone was friendly, attentive, and quick to assist. Unfortunately, I didn’t get their names, but they all did a fantastic job.

There is just a small note for improvement regarding the cleanliness of the cutlery. During dinner, we noticed one spoon that was not perfectly clean on our table. However, once we informed the waiter, it was promptly replaced with a clean one, which we appreciated.

At breakfast on March 21, we were again warmly welcomed by the staff. The variety and taste of the breakfast offerings were good and satisfying.

Special thanks to Ms. Selvi for taking the time to ask for our feedback during breakfast. Also, special appreciation to Mr. Dhemang and all the waiters on duty—their service was truly excellent 👌

Last but not least, heartfelt thanks to Mrs. Yuni for her friendliness during the check-in process and for thoughtfully offering us an umbrella when we were about to go out after dinner.

Overall, our stay at JS Luwansa Hotel was very enjoyable and memorable. The service exceeded our expectations, and we truly appreciate the hospitality. Keep up the great work! 👌👌👌👌👌

comfortable bed, lots of variatons of breakfast.

I had a pleasant stay at JS Luwansa Hotel. The room was clean and comfortable, and the check-in process was smooth and quick.

The staff were very friendly, especially Mr. Zabar who handled everything well. He was helpful, attentive, and naturally welcoming.

Overall, it was a good experience with a comfortable atmosphere. I would be happy to stay here again.

Goad and comfortable hotel. Good job

Best services thanks to mr.galang

exelence, good
comfort..........

We had a wonderful stay! The food was great, rooms very clean with all the necessary items to make the stay comfortable and the staff was exception including Dimas, Rendy and Andre

Wonderfull experience while staying at hotel

Great service
Ambiance
Receptionist also so friendly especially kak novi really helpful

Overall great condition and friendly staffs. Met Silvi and she was very friendly to help around.