Mitsui Garden Hotel Kyoto Shinmachi Bettei

Hotels
Mitsui Garden
9 (3057 reviews)
Nakagyo-ku Shinmachi dori, Rokkaku-cho 361 , Kyoto , jp

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Great amenities like onsen
Cons:
Breakfast selection could improve
Some maintenance issues in the bathroom

Categories

Cleanliness
8.46
Guests generally noted cleanliness positively, but some reviews indicated issues with bathroom maintenance.
Service
9.43
Staff were frequently praised for their friendliness and willingness to help.
Location
8.97
The location was described as good, close to many dining options, although some noted it was a bit far from the main area.
Room Quality
8.92
Rooms were described as comfortable and clean, although some found them small for heavy luggage.
Amenities
9.45
Amenities such as the public bath and laundry facilities were well-received, with some comments on the lack of variety.
Value for Money
8.91
Guests felt the price was slightly high but overall saw value in their stay considering the services provided.
Food and Beverage
8.46
Breakfast offerings were considered fair, with requests for more options noted.
Overall Experience
9.43
Guests had a generally very positive experience, often expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:50

Property Description

Modern Yet Traditional Decor
Mitsui Garden Hotel Kyoto Shinmachi Bettei, opening in March 2014, seamlessly blends modern amenities with traditional Japanese décor. The air-conditioned rooms boast comfortable Serta beds and a flat-screen TV, providing a cozy retreat for guests.

Convenient Amenities
Guests can enjoy complimentary Wi-Fi throughout the property and unwind in the public bath. The hotel also offers a coin-launderette, dry cleaning services, and a 24-hour front desk for added convenience. Additionally, drink vending machines and massage services are available on-site.

Culinary Delights
Indulge in a Japanese breakfast at the hotel's restaurant, featuring local ingredients such as Kyoto vegetables. The perfect way to start your day before exploring nearby attractions like Nijo Castle and Kyoto Imperial Palace.

Book your stay at Mitsui Garden Hotel Kyoto Shinmachi Bettei for a harmonious blend of comfort and tradition.

Important information:

Please note that room windows do not open. Room windows are opaque, not offering outside views.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 3057 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
E
Emilie solo_traveller fr
10
Pros:

Parfait

2026-05-30 via Nuitee
S
SERGEY solo_traveller kr
10
2026-05-30 via Nuitee
M
Manuel Coyser solo_traveller es
8
2026-05-30 via Nuitee
K
keiko solo_traveller jp
6
2026-05-30 via Nuitee
K
Kathryn couple au
10
2026-05-29 via Nuitee
J
Jennifer couple us
10
2026-05-29 via Nuitee
M
Muhamad couple de
10
2026-05-28 via Nuitee
M
Michael extended_group il
10
2026-05-28 via Nuitee
A
Aaron couple mx
10
Great hotel, even greater customer service
Pros:

Nice room, everything looks brand new and it’s nicely cleaned and attention from personnel is the best, I would rate them 12/10 if I could, they went above and beyond when we forgot some stuff even after checking out.

Cons:

I would add a couple of more washing machines, those are really useful but they seemed to be at full capacity always.

2026-05-28 via Nuitee
A
Alper Ali family_with_children id
9
Sakin, Huzurlu ve Konforlu
Pros:

Sakin ve huzurlu bir oteldi. Odaları temiz ve konforluydu, otel personeli iyi niyetli ve yardımcıydı. Lokasyonu da gayet iyiydi, memnun kaldık.

2026-05-28 via Nuitee
Y
Yurie family_with_children us
10
Wonderful home base for Kyoto travel
Pros:

Immediately a calm, zen environment when walking into the lobby. The staff were so helpful and kind the whole time we stayed at the hotel. The included breakfast was incredible. The room was very cozy, clean and comfortable. The public bath was also a great way to wind down after a day of walking.

Cons:

N/A

2026-05-27 via Nuitee
I
Israel Meir couple il
7
נחמד
Pros:

מלון בוטיק נחמד
מיטות נוחות וצוות נחמד
מרחק הליכה מהשוק

Cons:

קצת רחוק מהרכבת
חדר קטן ממש, אין מקום לפתוח מזוודות

2026-05-27 via Nuitee
Y
Yuliia couple fr
10
A great stay in the heart of Kyoto
Pros:

Good location, very clean, friendly staff

Cons:

Nothing really, everything was great

2026-05-27 via Nuitee
N
Naima solo_traveller fr
9
Hôtel plein de charme propice au recueillement
Pros:

Le lieu, l’accueil, les équipements

2026-05-27 via Nuitee
ÖMER couple tr
10
I was perfect
Pros:

Everythink

Cons:

Nothing

2026-05-27 via Nuitee
T
takako extended_group jp
9
良かった
Pros:

朝食 大浴場が気持ちよかった

Cons:

枕が良くなかった
パジャマわんさいすだったなで少し小さめもあったらよかった

2026-05-26 via Nuitee
D
Delphine solo_traveller us
10
Great staff, excellent value and beautiful hotel
Pros:

Great location in a less-touristed but still cool neighborhood. Lots of good little restaurants nearby, and great to explore the surrounding area by foot.

Cons:

Nothing I didn’t like. The sento was nice but wish it had a rotemburō.

2026-05-26 via Nuitee
A
Albino Chacón couple cr
10
Hotel muy confortable, muy bien ubicado y con un personal muy atento, servicial y afectuoso
Pros:

El baño, excelente
Ubicación, excelente
habitación, muy confortable

Cons:

Nada, todo muy bien

2026-05-26 via Nuitee
E
Eleanor couple au
10
2026-05-25 via Nuitee
R
ronith solo_traveller il
9
Pros:

מושלם
במיקום
באויר.
בחוויה

2026-05-25 via Nuitee