Mitsui Garden Hotel Kyoto Shinmachi Bettei

Hotels
Mitsui Garden
9 (2971 reviews)
Nakagyo-ku Shinmachi dori, Rokkaku-cho 361 , Kyoto , jp

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Great amenities like onsen
Cons:
Breakfast selection could improve
Some maintenance issues in the bathroom

Categories

Cleanliness
8.46
Guests generally noted cleanliness positively, but some reviews indicated issues with bathroom maintenance.
Service
9.43
Staff were frequently praised for their friendliness and willingness to help.
Location
8.97
The location was described as good, close to many dining options, although some noted it was a bit far from the main area.
Room Quality
8.92
Rooms were described as comfortable and clean, although some found them small for heavy luggage.
Amenities
9.45
Amenities such as the public bath and laundry facilities were well-received, with some comments on the lack of variety.
Value for Money
8.91
Guests felt the price was slightly high but overall saw value in their stay considering the services provided.
Food and Beverage
8.46
Breakfast offerings were considered fair, with requests for more options noted.
Overall Experience
9.43
Guests had a generally very positive experience, often expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:50

Property Description

Modern Yet Traditional Decor
Mitsui Garden Hotel Kyoto Shinmachi Bettei, opening in March 2014, seamlessly blends modern amenities with traditional Japanese décor. The air-conditioned rooms boast comfortable Serta beds and a flat-screen TV, providing a cozy retreat for guests.

Convenient Amenities
Guests can enjoy complimentary Wi-Fi throughout the property and unwind in the public bath. The hotel also offers a coin-launderette, dry cleaning services, and a 24-hour front desk for added convenience. Additionally, drink vending machines and massage services are available on-site.

Culinary Delights
Indulge in a Japanese breakfast at the hotel's restaurant, featuring local ingredients such as Kyoto vegetables. The perfect way to start your day before exploring nearby attractions like Nijo Castle and Kyoto Imperial Palace.

Book your stay at Mitsui Garden Hotel Kyoto Shinmachi Bettei for a harmonious blend of comfort and tradition.

Important information:

Please note that room windows do not open. Room windows are opaque, not offering outside views.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2971 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
K
kyoko extended_group jp
7
2026-05-17 via Nuitee
C
Cassandre couple fr
9
Great
2026-05-16 via Nuitee
D
Delgado solo_traveller us
10
2026-05-16 via Nuitee
M
martine couple fr
8
Agréable
Pros:

L’emplacement près du centre

Cons:

Rien

2026-05-16 via Nuitee
T
Takako couple jp
10
2026-05-15 via Nuitee
C
Caroline couple au
10
Highly recommend this hotel as fantastic location & suggest booking a window for natural light
Pros:

Location was excellent & staff very great & always happy & helpful. Hotel facilities good & laundry was greatly needed. Bed was massive for 2 people.

Cons:

The window was privacy frosted which aware when booking but did make the room feel closed in. Bed hard as most are in Japan.

2026-05-15 via Nuitee
T
Takuma solo_traveller jp
7
2026-05-14 via Nuitee
L
LAURA solo_traveller gb
10
Pros:

Everything was perfectv-;location, friendly staff, great breakfast, and beautiful small onsen

Cons:

Nothing

2026-05-13 via Nuitee
H
HINATA couple jp
10
ちょっと贅沢な一時を過ごすのにオススメ
Pros:

ホテル全体が清潔的で、和を感じる造りが京都に来た感じがして良かった。

Cons:

特になし

2026-05-13 via Nuitee
A
Annkatrin couple de
10
Tolles Hotel in Kyoto
Pros:

Das Hotel ist traditionell und gleichzeitig modern eingerichtet. Die Lage ist mitten in Kyoto und die nächste U-Bahn Station nur ca 5 min zu Fuß entfernt. Die Zimmer waren sehr sauber und das Personal super freundlich.

Cons:

Die Lüftung im Badezimmer lies sich nicht abschalten. Dem entsprechend hat diese Nachts gestört.

2026-05-13 via Nuitee
A
Antonina couple bg
10
2026-05-13 via Nuitee
B
Bobby couple gb
9
Excellent location.
Pros:

Very good location. Many buses nearby to various sights. Big bedrooms with big comfy bed. Beautiful interior.

Cons:

Some guests not following the etiquettes for the
Onsen like bringing mobile phone into the wash area and not wash properly or worse still, not washing at all before going into the bath.

2026-05-13 via Nuitee
N
Nicolò solo_traveller it
10
Hotel ottimo nel quale tornerò sicuramente
Pros:

Hotel bellissimo, struttura stupenda. A 5 minuti dalla metro. Staff gentilissimo e super professionale.
Ottime stanze e ottimo servizi. Già dall'entrata capisci di stare in un bellissimo hotel.bpossibilitandi fare la colazione, caffè gratis sempre a disposizione.

Cons:

Tutto bellissimo

2026-05-13 via Nuitee
C
Corentin solo_traveller fr
10
Pros:

Everything

Cons:

Nothing

2026-05-12 via Nuitee
T
TAI couple pf
8
tres calme et zen !
Pros:

tres calme !

Cons:

aucun

2026-05-12 via Nuitee
M
Manon extended_group fr
10
RAS le séjour était au top
Pros:

Très bel hôtel, personnel accueillant

2026-05-12 via Nuitee
晃久 couple jp
8
2026-05-12 via Nuitee
S
Sem family_with_children nl
10
A Place We Keep Coming Back To
Pros:

This marks our third visit in just a couple of years and honestly, that says everything. There’s something about this hotel that keeps drawing us back. The location is simply stunning, and the service never fails to impress. If you’re looking for a place that consistently delivers, look no further..

2026-05-12 via Nuitee
N
Nhi family_with_children us
9
2026-05-12 via Nuitee
A
Anagha family_with_children us
5
Adequate, but overpriced.
Pros:

Extremely well located. Not very far from anywhere we tried to go. Lobby is nice enough. Rooms are a good size, although a bit sparse.

Cons:

Bathrooms are outdated and cramped. Windows are blocked somehow so you may feel a bit claustrophobic. We wanted to try the breakfast but it didn't seem like there were many vegetarian options. Overall, i had higher expectations because I had heard good things about the Mitsui Garden brand. And for the high price we paid too!

2026-05-11 via Nuitee