TGH Gran Vía Apartments

Hotels
8.7 (433 reviews)
San Onofre 5 , Madrid , es
+34937154420
stay@toclasramblashotel.com

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Children allowed

Facilities

Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Limited kitchen amenities

Categories

Cleanliness
7.95
Several reviews noted issues with cleanliness in bathrooms; needs improvement.
Service
9.45
Most guests found staff to be helpful and attentive.
Location
9.95
Numerous comments praised the ideal location close to attractions.
Room Quality
8.45
Generally good room quality but some discomfort with bed firmness.
Amenities
7.45
Reported scarcity of kitchen equipment; could improve.
Value for Money
8.45
Overall considered somewhat expensive for the quality offered.
Food and Beverage
8.95
No mention of food quality, standard for this hotel tier.
Overall Experience
8.95
The majority of guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:39

Property Description

Central Location
Situated just 200 metres from Gran Via Avenue, Tgh Gran Via Apartment offers a prime location for exploring Madrid.

Comfortable Accommodation
Experience the comfort of wooden floors, air conditioning, and free Wi-Fi in our modern apartments, each equipped with a living room and kitchen.

Convenient Amenities
Enjoy the convenience of a private bathroom with a bathtub or shower, along with provided bed linen and towels.

Book now for a memorable stay in the heart of Madrid!

Important information:

Please inform TGH Gran Vía Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Our reception hours from Sunday to Wednesday will be from 7 a.m. to 11 p.m. If you arrive outside of these hours, please contact the establishment so we can give you specific information for your arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 433 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.95
Room Quality: 8.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.95
A
Ana • couple • es
7
Mi estancia fue entre semana puesto que era un viaje de trabajo y placer, lo disfrutamos mucho
Pros:

La ubicación es inmejorable, la cama es cómoda, el apartamento nada ruidoso, con 2 mini balcones, espacioso con entrada, baño, habitación, comedor con sala de estar y cocina, al lado hay un supermercado

Cons:

La cocina no teníamos intención de cocinar pero ya que es un apartamento el menaje si lo consideré escaso eché en falta un microondas, una cafetera y un tostador, unas tazas o vasos más grandes para poder desayunar

2025-11-01 • via Nuitee
Q
quatremare • extended_group • fr
8
Pros:

Appartement spacieux , calme et confortable, très bien situé pour visiter la ville à pied.

Cons:

Le manque d équipement de la cuisine, même pas une bouilloire, ni une cafetière ...

2025-10-31 • via Nuitee
R
Rahsan • solo_traveller • tr
7
Temiz ferah merkezi konaklama
Pros:

Konumu çok iyiydi her yere yürüme mesafesi. Şehir içinde hiç ek ulaşım ihtiyacı olmadı. Ayrıca temiz ve ferah bir daire idi.

Cons:

Buzdolabında sorun vardı. Normal çalışırken bir anda yüksek sesli çalışmaya dönüyordu. Ses rahatsız ediciydi.
Ayrıca gran via nin paralelinde olması sebebiyle hareketli bir sokak. Bazen gecenin ilerleyen saatlerinde çok gürültülü olabiliyor

2025-10-31 • via Nuitee
R
Raphael Ignacio • family_with_children • es
4
2025-10-28 • via Nuitee
B
Barbara • extended_group • it
7
Ubicación inmejorable. Camas cómodas. Baño mejorable.
Pros:

La ubicación es, sin dudas, lo mejor del departamento. Todo es cerca y su acceso es muy fácil. Es grande, espacioso y cómodo. Las camas y almohadas era muy cómodas, de lo mejor del departamento. Buena ventilación. Otro punto positivo es la insonorización, no escuchamos en ningún momento ruidos molestos. La calidad de los cerramientos de las ventanas es excelente.

Cons:

El baño principal fue lo peor del departamento. La presión de la ducha era escasa, la primera noche salía un hilo de agua, al otro día fue mejor. La temperatura si era buena.
La tapa del inodoro estaba totalmente salida y al informarles, nos respondieron “que ya lo sabían y que esperaban a una persona de mantenimiento”.
La limpieza del baño es mejorable (moho en las esquinas de la ducha). El mobiliario está un poco gastado y viejo (del baño).
La atención en recepción podría ser mejor en ciertos casos (mas atentos y serviciales).

2025-10-26 • via Nuitee
A
Alfa • extended_group • us
5
Demasiado caro sólo por la ubicación.
Pros:

La ubicación es perfecta

Cons:

Mi cama estaba bien las otras extremadamente duras. El baño estaba lleno de moho la zona de la bañera.

2025-10-26 • via Nuitee
R
Rim • couple • fr
7
2025-10-20 • via Nuitee
N
Nino • extended_group • ge
9
Great location, girl in reception was super helpful - gave us direction to bus station, helped with luggage (thanks to h
Pros:

Location was super, in the heart of Madrid and in the walking distance from most of the sightseeings. Comfortable room with all amenities needed.

Cons:

I liked everything ❤️

2025-10-13 • via Nuitee
E
Eva • family_with_children • es
9
Pros:

Mi reseña es sobre el apartamento familiar, 2 habitaciones, 1 baño y 1 aseo . La ubicación, la comodidad de las camas, silencio nocturno a pesar de estar en una zona muy céntrica. Muy limpio todo. Hay un súper al lado.

Cons:

Menaje de la cocina muy muy escaso. Si tu idea es comer/ cenar en el apartamento, vas a tener dificil cocinar. A pesar de ser un apartamento para 4 o 5 personas el sofá es dos plazas, esto tampoco lo vi muy cómodo ( hay sillas, eso si). No obstante, son factores que no estropearon nuestra estancia, ampliamente satisfecha con la elección.

2025-10-12 • via Nuitee
E
Estela • couple • ar
7
2025-10-11 • via Nuitee
J
Justina • family
10
Pros:

It was very clean and easy to walk to many places. Big and all in good conditions I would definitely recommend it!

2025-10-11 • via Nuitee
S
Samir • couple • ba
9
2025-10-10 • via Nuitee
E
Ella
10
Pros:

Good location. Very clean and great service from the staff. Ava is great!

2025-10-07 • via Nuitee
A
Angel
10
Pros:

Excelent location. Everything was in short walking distance.
We will return for sure

2025-10-06 • via Nuitee
E
EL HEMISFERIO Y BOSSKA SL • family_with_children • es
10
Piso súper cómodo y muy bien ubicado
Pros:

Todo!

2025-10-05 • via Nuitee
A
Ahmed • couple • ye
10
انصح وبشده
Pros:

قربه من شارع جراند فيا والمطاعم والمقاهي وطبعا التسوق

Cons:

لا شي

2025-10-04 • via Nuitee
P
Peter
8
Pros:

Cleanness and accommodation, all good. Cozy, OK. But it smelled like mold.

2025-10-03 • via Nuitee
T
Tatiana
10
Pros:

Great stay

2025-09-29 • via Nuitee
• extended_group • es
10
Perfecto
Pros:

Todo muy limpio buena ubicación trato agradable

2025-09-29 • via Nuitee
J
Jonathan
8
A fairky central place to stay
Pros:

We had a disabled room (we didnt request it) The apartment was spacious with a few small issues like a cracked wobbly tile in the bathroom and a socket behind the TV needing repair but generally we would recommend the area and the staff were lovely anf great at communicating. Very secure too.

2025-09-21 • via Nuitee