Palette KL Sentral Station Formerly Scott Hotel

Hotels
OYO Rooms
7.6 (1432 reviews)
No. 10, Jalan Tun Sambanthan , Kuala Lumpur , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Comfortable Rooms
Clean Facilities
Cons:
Limited Parking
Inconsistent Service
Breakfast Variety

Categories

Cleanliness
7.3
Cleanliness praised, but some reports of unclean toilets.
Service
8.1
Mixed feedback on service; some staff were described as rude, but friendly reception from others.
Location
8.8
Multiple positive mentions of location near restaurants and temples.
Room Quality
7.8
Comfortable beds and rooms noted, but some issues with amenities like water heating.
Amenities
6.8
Noted difficulties with water pipes and limited parking.
Value for Money
7.8
Good value suggested by positive comments but some criticisms noted.
Food and Beverage
6.3
Breakfast had limited choices; room for improvement acknowledged.
Overall Experience
7.9
General satisfaction with minor inconveniences, leading to a positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:24

Property Description

Convenient Location near KL Sentral Train Station
Scott Hotel KL Sentral is just 750 meters away from the bustling KL Sentral Train Station, making it a convenient choice for travelers looking to explore the city.

Comfortable Rooms with City Views
Enjoy well-appointed rooms with modern amenities such as flat-screen TVs and coffee/tea making facilities. Some rooms offer stunning city views, providing a relaxing retreat after a day of sightseeing.

Complimentary Breakfast and Tour Assistance
Start your day with a hearty halal buffet breakfast and seek assistance from the tour desk for day trips. With free WiFi, 24-hour front desk, and daily housekeeping, your stay at Scott Hotel KL Sentral promises convenience and comfort.

Hurry and book your stay at Scott Hotel KL Sentral for a memorable experience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the property will collect a deposit upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1432 reviews
Cleanliness: 7.3
Service: 8.1
Location: 8.8
Room Quality: 7.8
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 7.9
A
Amanina family_with_children my
8
Favourite Hotel
Pros:

I love how closed it is with NU SENTRAL. Only take 5 mins from hotel to there so basically you can go everywhere from here. The customer service is also on top! Very helpful with customers.

Cons:

The 1st time i book this hotel it was a very bright n cheerful place. But the 2nd time i come it looks quite dim, i understand the change of management, but i hope the higher up can maintain the Hotel cuz it's already one of my fav hotel.

2026-03-07 via Nuitee
L
Lawania couple my
7
2026-03-07 via Nuitee
M
Muhammad Shahril family_with_children my
8
2026-03-07 via Nuitee
R
rajah family_with_children gb
6
Pros:

Car park attendant was very good
Room service attendant was very good

Cons:

1. Only one key card was given when we are three of us staying. When asked for second set of keys was informed that they only provide one which is very inconvenient when we are going out to different places & coming back at different times.
2. Safety box was not working , when called for assistant, was informed that the maintenance guy will only be available next morning at 10 am. The whole night there was a bleeping noise from the box and it disturbed. I will sleep throughout the night.
4

2026-03-05 via Nuitee
Z
Zohaib couple my
7
2026-03-05 via Nuitee
Z
Zohaib couple my
4
2026-03-05 via Nuitee
S
Subatra family_with_children my
10
2026-03-04 via Nuitee
P
Phang solo_traveller my
7
Pros:

房间卫生干净,停车场很特别,从后方驾驶去电梯房,然后降下去底层。基本设备都有。

Cons:

房间有点小,空调不是太冷

2026-03-04 via Nuitee
P
Przemyslaw solo_traveller th
10
Nice stay
Pros:

Nice hotel, comfortable bed and all inside I needed for my stay. Thank you I enjoyed the place

Cons:

No issues

2026-02-28 via Nuitee
S
Sreetharan family_with_children my
8
Pros:

All facilities for in house kitchen / restaurant are available in the hotel but it is closed. Should open for public

2026-02-26 via Nuitee
K
Krishnakumar couple my
5
Pros:

Location

Cons:

Poor water supply..almost no water on 2nd before check out

2026-02-25 via Nuitee
D
DEVAN extended_group my
1
Disappointed
Pros:

I was not given room dispite full amount is paid. I go there said no room all booked. No refund being done.

Frustrated!

Cons:

The booking was Canceled by hotel and informed NO Room without informing. After arrive saying NO ROOM

2026-02-25 via Nuitee
S
Sawistri extended_group my
10
2026-02-24 via Nuitee
S
Sarmila family_with_children my
8
2026-02-24 via Nuitee
S
Sawistri extended_group my
10
2026-02-24 via Nuitee
R
rasal solo_traveller in
1
Pros:

Very noicy place high way and train sounds it’s a nightmare to stay there

2026-02-23 via Nuitee
W
Wai Kit solo_traveller my
9
2026-02-23 via Nuitee
C
Chiew Seng couple my
7
2026-02-22 via Nuitee
K
KALAI VANI couple my
7
Need some improvement
Cons:

The check-in process needs improvement. Guests were required to wait until their names were called, which caused delays.

2026-02-22 via Nuitee
S
Suhaimi couple my
2
2026-02-14 via Nuitee