Palette KL Sentral Station Formerly Scott Hotel

Hotels
•
OYO Rooms
7.6 (1503 reviews)
No. 10, Jalan Tun Sambanthan , Kuala Lumpur , my

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Comfortable Rooms
Clean Facilities
Cons:
Limited Parking
Inconsistent Service
Breakfast Variety

Categories

Cleanliness
7.3
Cleanliness praised, but some reports of unclean toilets.
Service
8.1
Mixed feedback on service; some staff were described as rude, but friendly reception from others.
Location
8.8
Multiple positive mentions of location near restaurants and temples.
Room Quality
7.8
Comfortable beds and rooms noted, but some issues with amenities like water heating.
Amenities
6.8
Noted difficulties with water pipes and limited parking.
Value for Money
7.8
Good value suggested by positive comments but some criticisms noted.
Food and Beverage
6.3
Breakfast had limited choices; room for improvement acknowledged.
Overall Experience
7.9
General satisfaction with minor inconveniences, leading to a positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:24

Property Description

Convenient Location near KL Sentral Train Station
Scott Hotel KL Sentral is just 750 meters away from the bustling KL Sentral Train Station, making it a convenient choice for travelers looking to explore the city.

Comfortable Rooms with City Views
Enjoy well-appointed rooms with modern amenities such as flat-screen TVs and coffee/tea making facilities. Some rooms offer stunning city views, providing a relaxing retreat after a day of sightseeing.

Complimentary Breakfast and Tour Assistance
Start your day with a hearty halal buffet breakfast and seek assistance from the tour desk for day trips. With free WiFi, 24-hour front desk, and daily housekeeping, your stay at Scott Hotel KL Sentral promises convenience and comfort.

Hurry and book your stay at Scott Hotel KL Sentral for a memorable experience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the property will collect a deposit upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1503 reviews
Cleanliness: 7.3
Service: 8.1
Location: 8.8
Room Quality: 7.8
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 7.9
T
Thiru • family_with_children • my
6
2026-05-09 • via Nuitee
N
nisa • extended_group • my
6
Pros:

bilik bersih , urusan check in/out tk de masalah. kelengkapan lain okay je.

Cons:

tv tk boleh on channel, bilik lgsung tk ade view, dlam detail kata view, gambar pun ade view, tapi bila sampai, tak ade view/tingkap pun. park susah cari, kene pusing2 area situ dekar 2-3 kali juga nk dpt parking.

2026-05-07 • via Nuitee
D
DiverdreamX • couple • my
6
boleh jika tiada pilihan.
Pros:

Bilik dan tandas sangat bersih. ada bantal extra. towel yang disediakan sangat bersih. terdapat peti sejuk mini, percuma air minuman 2 botol. Bilik bertingkap & lengkap dengan meja dan kerusi sesuai untuk buat kerja dan menulis

Cons:

parking kereta agak sempit. 1st time bawa masuk kereta naik lift untuk akses ke basement parking. agak merisaukan kerana ruang terhad. suasana agak bising pada waktu malam, kenderaan lalu lalang, pintu tidak kedap udara.

2026-05-06 • via Nuitee
V
venkatakumar • solo_traveller • my
9
Pros:

Location

2026-05-05 • via Nuitee
Z
Zaleha • family_with_children • my
7
2026-05-05 • via Nuitee
S
Sandra • family_with_children • my
3
Cons:

We booked the hotel for the first time since the management change. We were quite disappointed with the hospitality and service by the staffs. The receptionist was not friendly or welcoming at all. We had to parked our car in the basement by ourselves, be mindful that you need to press the carlift button, drive it into the lift, press the button again, drive out to carpark and vice versa. At times the security guard was not there to help with the trolley of luggages to the room. The bathroom was not maintain well. Overall - bad service. We also miss the old morning shift security guard, Mr. Rajesh has always been kind, helpful and welcoming. Apparently, he has resigned.

2026-05-05 • via Nuitee
M
mohd • couple • my
1
2026-05-03 • via Nuitee
R
Ramakrishna • couple • my
10
2026-05-02 • via Nuitee
F
Fatin • couple • my
5
2026-05-01 • via Nuitee
N
NUR • couple • my
8
2026-04-30 • via Nuitee
R
rajan • couple • my
2
2026-04-27 • via Nuitee
N
nalia • solo_traveller • my
10
2026-04-26 • via Nuitee
R
Rosila • solo_traveller • my
9
2026-04-26 • via Nuitee
S
Sampath • solo_traveller • lk
7
Pros:

The location was excellent. Close to KL Sentral. Rooms were quite good

Cons:

Cleaning was not done for a few days although requested. Seems to be a mistake from the cleaning team. Outside sounds bothered a lot as it sounded like inside

2026-04-22 • via Nuitee
I
Istiaque • extended_group • bd
8
2026-04-22 • via Nuitee
R
Rajesh Mohan • family_with_children • in
6
2026-04-21 • via Nuitee
M
MUHAMMAD ALIF • solo_traveller • my
8
Great choice for short vacation
Pros:

The management of the hotel

Cons:

The parking area, the reserved parking from the hotel already full before 11pm

2026-04-20 • via Nuitee
N
Nisansala • solo_traveller • lk
10
Pros:

Room was convenient & clean. Good customer service. Hotel was located in an easy place where you can travel to KL sentral in few minutes which is easy to transfer to the KL airport as well.

Cons:

Nothing

2026-04-20 • via Nuitee
S
Sayed • couple • bd
4
2026-04-19 • via Nuitee
R
ruhaizan • couple • my
9
2026-04-19 • via Nuitee