Palette KL Sentral Station Formerly Scott Hotel

Hotels
•
OYO Rooms
7.6 (1432 reviews)
No. 10, Jalan Tun Sambanthan , Kuala Lumpur , my

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Comfortable Rooms
Clean Facilities
Cons:
Limited Parking
Inconsistent Service
Breakfast Variety

Categories

Cleanliness
7.3
Cleanliness praised, but some reports of unclean toilets.
Service
8.1
Mixed feedback on service; some staff were described as rude, but friendly reception from others.
Location
8.8
Multiple positive mentions of location near restaurants and temples.
Room Quality
7.8
Comfortable beds and rooms noted, but some issues with amenities like water heating.
Amenities
6.8
Noted difficulties with water pipes and limited parking.
Value for Money
7.8
Good value suggested by positive comments but some criticisms noted.
Food and Beverage
6.3
Breakfast had limited choices; room for improvement acknowledged.
Overall Experience
7.9
General satisfaction with minor inconveniences, leading to a positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:24

Property Description

Convenient Location near KL Sentral Train Station
Scott Hotel KL Sentral is just 750 meters away from the bustling KL Sentral Train Station, making it a convenient choice for travelers looking to explore the city.

Comfortable Rooms with City Views
Enjoy well-appointed rooms with modern amenities such as flat-screen TVs and coffee/tea making facilities. Some rooms offer stunning city views, providing a relaxing retreat after a day of sightseeing.

Complimentary Breakfast and Tour Assistance
Start your day with a hearty halal buffet breakfast and seek assistance from the tour desk for day trips. With free WiFi, 24-hour front desk, and daily housekeeping, your stay at Scott Hotel KL Sentral promises convenience and comfort.

Hurry and book your stay at Scott Hotel KL Sentral for a memorable experience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the property will collect a deposit upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1432 reviews
Cleanliness: 7.3
Service: 8.1
Location: 8.8
Room Quality: 7.8
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 7.9
8
8cbac6a8beb071c51505ab6d3b60e0b1 • solo_traveller • bd
7
Pros:

Cleanliness

Cons:

Keeping deposit money.
No provision to pay using credit card.

2026-04-18 • via Nuitee
F
fce65bdc86d5700e83440ea5cceb39de • couple • my
8
2026-04-18 • via Nuitee
B
befaba2c33607029befa0b4411e335e8 • solo_traveller • my
8
Pros:

Ok.

Cons:

Ok.

2026-04-16 • via Nuitee
4
4b3c7c5f80f9717079be9fd95397b8ba • couple • my
8
2026-04-15 • via Nuitee
6
6bbd1ede35947183396a9e19896d4d6e • couple • my
7
2026-04-14 • via Nuitee
• solo_traveller • ph
8
2026-04-14 • via Nuitee
7
70a8c4123c4371e5396afd1f07694c24 • couple • my
1
Never going to come back again!
Pros:

I am absolutely furious. I booked a hotel room in the morning through Booking.com, yet when I arrived late at night — exhausted after a long journey — the staff told me my booking had been canceled because the hotel was full. I received no notification from Booking.com whatsoever. To make matters worse, now I have to find another hotel at this hour. This is completely unacceptable — the worst experience I have ever had!!

Cons:

The booking!

2026-04-12 • via Nuitee
A
Ariffin • couple • my
8
Pros:

location.

Cons:

parking spots very hard to find

2026-04-09 • via Nuitee
S
Sawistri • couple • my
10
Handle parking dgn lebih baikk
Pros:

Semua Ok slalu dtang sni

Cons:

Semua Ok slalu dtang sni

2026-04-08 • via Nuitee
D
Dilalala • couple • my
8
Pros:

Selesa..

Cons:

Nothing

2026-04-08 • via Nuitee
P
Przemyslaw • solo_traveller • th
10
Nice
Pros:

Comfortable for a short stay, clean, nice staff. Feels safe

Cons:

To many homeless people around the place lying on the street

2026-04-07 • via Nuitee
V
Varliansyah • solo_traveller • us
10
Pros:

Fasilitas dan pelayanan

2026-04-05 • via Nuitee
S
S M Shameem • extended_group • bd
8
Too many questions!
Pros:

Window view and location

Cons:

Window glass does not prevent heavy transport movement sound. Also the hotel carries on repair work causing sound.

2026-04-04 • via Nuitee
T
tausif • couple • my
9
2026-04-04 • via Nuitee
K
Kishantini • couple • my
10
2026-04-02 • via Nuitee
N
nirmal • couple • my
10
2026-04-02 • via Nuitee
A
Abdul Halim • couple • my
9
Good Stay
Pros:

Good & Comfortable Hotel to stay. Strategic location near KL Sentral.

Cons:

Nothing

2026-04-01 • via Nuitee
L
Lau • family_with_children • my
7
Hotel looks old n tired but still value for money.
Pros:

Location, clean, comfortabled bed

Cons:

Furniture and room looks timeworn, aged and in need of refurbishment. The kettle provided has a rusted coil inside. Pls check the kettle.

2026-04-01 • via Nuitee
R
ravu • couple • my
10
2026-03-31 • via Nuitee
Z
Zainur Firdaus • solo_traveller • my
6
Cons:

The parking not really convenient

2026-03-31 • via Nuitee