The Dormy House Hotel

Hotels
8.3 (1652 reviews)
Cromer Road, West Runton , Cromer , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality disappointing
No breakfast offered in restaurant

Categories

Cleanliness
7.34
Some issues reported with food quality and cleanliness, room cleanliness was acceptable.
Service
9.31
Friendly staff received multiple mentions and positive sentiments.
Location
8.85
Location was positively mentioned by several guests.
Room Quality
8.8
Rooms were noted to be nice, warm, and clean.
Amenities
8.63
Some basic amenities like a fridge and breakfast hamper were appreciated.
Value for Money
8.29
While some felt the food prices were high, others appreciated the overall value.
Food and Beverage
6.34
Multiple reviews cited disappointing food quality and portion sizes.
Overall Experience
8.81
Mixed reviews with several enjoyable aspects but significant issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:53

Property Description

Exquisite Service and Dining Experience
The Dormy House Hotel in West Runton offers unparalleled service and a renowned dining experience, including the Best Roast on the Coast. Our commitment to excellence ensures your visit is truly unforgettable.

Locally Sourced and Seasonal Menu
Indulge in our onsite restaurants' seasonally changing menu and locally renowned carvery, featuring fresh produce from North Norfolk. We take pride in supporting local businesses and offering the best of the region's flavors.

Prime Location for Exploration
Conveniently situated between Cromer and Sheringham, our hotel is a short walk from West Runton town center, with easy access to cafes, shops, and transportation. Explore the coastal beauty, nearby towns, and the historic city of Norwich just 25 miles away.

Book your stay at The Dormy House Hotel for a memorable experience in the heart of North Norfolk.

Important information:

Baby cots and extra beds
Baby cots and extra beds are only available in selected room types and must be requested directly with the hotel prior to arrival.

Pets policy
Pets are allowed at a charge of GBP 35 per pet, per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NWI

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children from 1 year old to 15 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1652 reviews
Cleanliness: 7.34
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 6.34
Overall Experience: 8.81
J
Juluan • couple • gb
1
Dreadful
Pros:

Nothing the whole experience was appalling!

Cons:

Everything! Awful staff awful food awful breakfast. Shower didn’t work. Room was noisy! Worst hotel I have ever stayed in!

2026-07-18 • via Nuitee
D
David • couple • gb
8
2026-07-17 • via Nuitee
A
Andrew • couple • gb
8
2026-07-16 • via Nuitee
D
Debra • solo_traveller • gb
7
Pros:

Room, bed was comfortable, bath towels excellent. Good sea view. Food was good.

2026-07-16 • via Nuitee
S
Shad • couple • gb
6
Needs a good clean
Pros:

Beautiful room but needs a good clean. Loved the marble bathroom and roll top bath next to balcony. Sea views and animals lovely to see

Cons:

Cleanliness a big let down and breakfast hamper. Was expecting a cooked breakfast. Hairs in fridge and cobwebs everywhere. Coffee down walls. Chipped broken coffee table and windows thick of dirt.

2026-07-16 • via Nuitee
J
janetdA2470NZ • Friends getaway • London, England
10
Wednesday lunch for 4
Pros:

We had a lovely plated carvery lunch today. The brisket beef and the turkey were superb. There were 4 of us and we hope to go again.
Staff were friendly , surroundings very pleasant.

2026-07-15 • via Tripadvisor
J
janwY286EU • Couples
4
Extremely disappointing
Pros:

We booked a deluxe double room with sea view and king bed. The view was as described however there was condensation on windows indicating breakdown of double glazing. The bathroom had not been cleaned properly with half empty toiletries left by previous occupants and the bin was left in middle of floor with no liner. The general decor was very worn and dusty. There was more or less constant noise from room above. We had pre booked carvery a couple of days before travelling for 1830 having been assured this would still be available however there was just beef left with very little veg or gravy and all very unappealing. We didn’t have to pay for the little we had however was too late to go anywhere else nearby and we were very hungry after travelling all day. This hotel is in serious need of an upgrade and at the least a deep clean.

2026-07-15 • via Tripadvisor
D
Dimple Rosy • solo_traveller • gb
6
Pros:

Everything

Cons:

None

2026-07-14 • via Nuitee
A
Andy • solo_traveller • gb
6
Pros:

Friendly staff good location

Cons:

The breakfast hamper wasn't to our liking and we found the food menu a bit dated ,and over all it looked in need of a bit money spending on it

2026-07-14 • via Nuitee
A
Anthony • family_with_children • fr
10
Super
Pros:

Tout

Cons:

Manque un peu de propreté

2026-07-13 • via Nuitee
S
Sally • extended_group • gb
8
Nice, relaxing stay.
Pros:

Great location, staff really friendly. Nice warm welcome. Rooms comfortable and clean. Nice touch with the complimentary breakfast items including fresh milk and fruit in a little fridge.

Cons:

N/A

2026-07-13 • via Nuitee
C
Clark • solo_traveller • gb
9
Pros:

Lovely clean room, staff very helpful and Friendly.

Cons:

The continental breakfast was nice, but would be better with some butter and jams for the croissants.

2026-07-12 • via Nuitee
A
Aldrich • solo_traveller • gb
7
Pros:

Friendly staff, especially the young lad behind the bar who also checked us in.
Great location with lots of parking.

Cons:

Breakfast is a breakfast hamper with long life croissant, biscuits, porridge pots and orange juice in plastic cups. It would be better if this was in the main dinning area as our room was small. Cooked breakfast is an additional cost.
The room was not cleaned daily, the breakfast hamper was topped up daily.
The plumbing in the bathroom needs fixing soonest as scolding hot water comes out. There is a note warning you of this in the bathroom.

2026-07-12 • via Nuitee
C
Christine • solo_traveller • gb
7
The Dormy Hotel, Cromer
Pros:

We both agreed the room was adequate for the price. We had stayed at the Dormy before and really liked our stay, hence us re booking it again.
Everything we needed was there and although the bed was a firm small double we had a comfy night's sleep.

Cons:

We discovered, much to our disappointment, there's no longer a cooked breakfast option - the wording in the Booking.com description does not make this very clear at all. There was just a DIY food basket in our room. The cooked breakfast we had there last time was really good and we had been looking forward to that!

2026-07-11 • via Nuitee
N
natalie • couple • gb
9
Pros:

The breakfast was different, supply of brekkie treats in the room.
Coffee and tea supplied in the room with a good sized kettle.
The bed was super comfy.

2026-07-11 • via Nuitee
A
Andrew • couple • gb
9
Loved it
Pros:

Friendly atmosphere

Cons:

Nothing

2026-07-10 • via Nuitee
J
John • couple • gb
9
Although only a short stay, we thoroughly enjoyed our visit & will be recommending it to our friends & family.
Pros:

Great location, free parking on site, absolutely spotless, staff couldn’t do for you

Cons:

I think the charge for the dog, was a little excessive

2026-07-10 • via Nuitee
J
Jan Herman • solo_traveller • nl
7
Nice hotel in a good location
Pros:

The location close to the Village and the beach

Cons:

Breakfast did not have real coffee or real bread

2026-07-10 • via Nuitee
P
paulson • couple • gb
5
Sad, previously we loved coming to the dormy, but the accountant running this place has ruined it.
Pros:

Location

Cons:

In decline, poor development decisions have degraded the experience.
Bar prices are high, you pay for a breakfast, but do not get one.
They do not even have a restaurant anymore, just restaurant priced bar meals

2026-07-10 • via Nuitee
L
Lloyd • couple • gb
8
2026-07-10 • via Nuitee