The Dormy House Hotel

Hotels
8.3 (1564 reviews)
Cromer Road, West Runton , Cromer , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality disappointing
No breakfast offered in restaurant

Categories

Cleanliness
7.34
Some issues reported with food quality and cleanliness, room cleanliness was acceptable.
Service
9.31
Friendly staff received multiple mentions and positive sentiments.
Location
8.85
Location was positively mentioned by several guests.
Room Quality
8.8
Rooms were noted to be nice, warm, and clean.
Amenities
8.63
Some basic amenities like a fridge and breakfast hamper were appreciated.
Value for Money
8.29
While some felt the food prices were high, others appreciated the overall value.
Food and Beverage
6.34
Multiple reviews cited disappointing food quality and portion sizes.
Overall Experience
8.81
Mixed reviews with several enjoyable aspects but significant issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:53

Property Description

Exquisite Service and Dining Experience
The Dormy House Hotel in West Runton offers unparalleled service and a renowned dining experience, including the Best Roast on the Coast. Our commitment to excellence ensures your visit is truly unforgettable.

Locally Sourced and Seasonal Menu
Indulge in our onsite restaurants' seasonally changing menu and locally renowned carvery, featuring fresh produce from North Norfolk. We take pride in supporting local businesses and offering the best of the region's flavors.

Prime Location for Exploration
Conveniently situated between Cromer and Sheringham, our hotel is a short walk from West Runton town center, with easy access to cafes, shops, and transportation. Explore the coastal beauty, nearby towns, and the historic city of Norwich just 25 miles away.

Book your stay at The Dormy House Hotel for a memorable experience in the heart of North Norfolk.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NWI

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children from 1 year old to 15 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1564 reviews
Cleanliness: 7.34
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.63
Value for Money: 8.29
Food and Beverage: 6.34
Overall Experience: 8.81
R
Rebecca • couple • gb
9
Good location dog friendly. Good Parking and the bus route in to town. We had a good night sleep and the food is good qu
Pros:

Nice and quiet and good location

Cons:

N/a

2026-05-16 • via Nuitee
H
Harlie • solo_traveller • gb
7
2026-05-16 • via Nuitee
G
Glenys • couple • gb
10
Pity we only stayed one night. Will be returning for a longer stay to do the coastal walks.
Pros:

The location was excellent. Breakfast was served in a hamper in your room which was more than adequate. Everything you needed. Tea and coffee facilities provided along with milk in the fridge. The bed was so very comfortable and spacious. Towels were enormous and soft. Very friendly welcoming staff. Excellent food and cleanliness. Would highly recommend. Very comfortable hotel.

Cons:

Nothing.

2026-05-15 • via Nuitee
L
Lee • solo_traveller • gb
8
Pros:

Lovely staff and food very welcoming

Cons:

No hot water for a shower left very early no one around to talk too

2026-05-13 • via Nuitee
H
harris • solo_traveller • gb
9
2026-05-13 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Location. Accommodation and Service

Cons:

N/A 😀

2026-05-12 • via Nuitee
R
Ryan • couple • gb
6
2026-05-12 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

Clean room
Good service
Lift

Cons:

No cooked breafast. Breakfast hamper in room

2026-05-12 • via Nuitee
D
Dennis • solo_traveller • gb
9
Overnight stay at the Dormy Hotel
Pros:

The hotel was very convenient for our overnight stay. Our room was very clean and comfortable. The complimentary breakfast hamper was a brilliant idea and well stocked. Staff were very friendly and helpful.

Cons:

Bathroom light was very dull. Needed a brighter bulb and light over mirror not working.

2026-05-12 • via Nuitee
S
Scott • couple • gb
5
First impressions very good but overall a very poor stay due to the cold room and water
Pros:

All the staff were great. Food and drink was really good

Cons:

No hot water for a shower at 5:30 before leaving at 6:30 to do a half marathon.
Room was freezing cold and no way to turn heating on so slept poorly
Constant noise from above our room from 9pm to midnight

2026-05-11 • via Nuitee
N
Neil • solo_traveller • gb
8
Pros:

Dog friendly.
Friendly staff.
Good location.

Cons:

Expensive.
Small bathroom.
Too much light into bedroom at night time.

2026-05-11 • via Nuitee
J
Jolanta • solo_traveller • gb
10
Pros:

Bardzo przyjemne miejsce.
Super uprzejmy personel.
Barbaro dobra lokalizacja.

2026-05-08 • via Nuitee
J
Jane • solo_traveller • gb
10
Great stay
Pros:

Lovely spacious room, great choice of food in the breakfast hamper that was topped up daily, plenty of parking & lovely friendly staff.

2026-05-07 • via Nuitee
P
Patrick • solo_traveller • gb
9
Pros:

Beautiful place

2026-05-07 • via Nuitee
S
SANDRA • extended_group • gb
9
Very good
Pros:

Complimentary hamper very good

Cons:

Running a bath not good took ages probably couldn't help it 😕

2026-05-06 • via Nuitee
P
Paula • solo_traveller • gb
8
2026-05-06 • via Nuitee
9
975vivienb • Friends getaway
4
Bad won’t be going back.
Pros:

My friend and I stopped for a meal before going to the Pier.. The young bar man was very pleasant and polite but the food was awful, fish chips £19 the chips were hard so left them, Cumberland sausage £17, it was a Chipolato in a circle, the gravy obviously used was red wine that was put in the pies, awful sour taste, the mash were grey and lumpy.. We won’t be returning.. £42 altogether.. we will stick with Mary Jane’s in future..

2026-05-05 • via Tripadvisor
C
Chris Pete • couple • gb
10
Extremely good value, engaging stay
Pros:

We especially liked the atmosphere and the staff who were very engaging and clearly enjoyed their jobs. They went out of their way to ensure we enjoyed our stay. We ate in the restaurant in the evening and the food was very good, home cooked. Pillow, bed and bedding were very comfortable. The rooms were perfectly adequate and had everything that we needed. We even had a breakfast hamper, drinks, yoghurts, chocolate and fruit bowl included in the price that we hadn't expected. Easy parking. Extremely good value for money. We will be back.

Cons:

N/A

2026-05-05 • via Nuitee
D
Debbie • solo_traveller • gb
4
In need of TLC
Pros:

Staff were very friendly. Location was excellent.

Cons:

Short staffed. Room advertised as a sea view but in reality the huge extractor pipe blocks most of it. Room wasn't clean, cobwebs, missing floor tiles, no head board and generally just unkept. Holes not filled where things had been removed from walls. Shower very grubby. Toilet broken.

2026-05-05 • via Nuitee
H
Hayley • solo_traveller • gb
10
Pros:

Staff super helpful and really friendly would definitely stay again

Cons:

Nothing

2026-05-05 • via Nuitee