Richmond Hotel Sapporo Ekimae

Hotels
8.8 (479 reviews)
Chuo-ku Kita 3 Nishi 1-1-7 , Sapporo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Massage services
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Small room size
Cleanliness concerns

Categories

Cleanliness
8.26
Mixed sentiment noted; some comments suggest cleanliness was good, but not all rooms met expectations.
Service
9.23
Staff received positive remarks for being courteous and accommodating.
Location
9.27
Location praised for being near transport and attractions.
Room Quality
8.22
Rooms described as small and some mention of issues with facilities.
Amenities
9.25
Amenities are well-received, with complimentary items available.
Value for Money
8.71
Good value for pricing as mentioned by multiple guests.
Food and Beverage
8.76
Breakfast options were well-received, indicating satisfactory quality.
Overall Experience
8.73
Generally positive feedback from many guests, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:57

Property Description

Convenient Location
Situated in the heart of Sapporo, just a short 7-minute stroll from JR Sapporo station, Richmond Hotel Sapporo Ekimae offers easy access to key attractions.

Comfortable Accommodation
Featuring air purifiers in all rooms, guests can enjoy a relaxing stay with amenities like a desk, private bathroom, and tea/coffee-making facilities. Free ladies’ toiletries are provided for added convenience.

Delicious Dining Options
Indulge in a mix of traditional Japanese and western-style cuisine at the on-site restaurant. Start your day with a scrumptious breakfast at the Hanabi restaurant, setting you up for a day of exploration.

Book your stay at Richmond Hotel Sapporo Ekimae now for a memorable and convenient experience in Sapporo!

Important information:

Guests should inform the property in case of late check-in, after midnight.

Breakfast for children 12 and under staying for free is not included in Breakfast-included rates, and can be added at an extra charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for ¥5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.8
Based on 479 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
J
Johnathan • solo_traveller • us
8
2026-02-14 • via Nuitee
タケちゃんマン • solo_traveller • jp
6
2026-02-14 • via Nuitee
K
KAYO • family_with_children • jp
6
2026-02-12 • via Nuitee
L
Lai Ki • family_with_children • au
7
Pros:

It's not too far from the JR station, and you can walk most of the way underground instead of walking in the snow.

Cons:

The part that you need to walk on snowy / icy ground is still very difficult when we were carrying heavy suitcases...

2026-02-11 • via Nuitee
岩崎 • family_with_children • jp
10
便利
Pros:

駅前　分かりやすい場所
アメニティーが豊富　入浴剤は疲れた体に最高

Cons:

鏡がちいさかった　女子の支度で1番必要なのは鏡

2026-02-10 • via Nuitee
S
Steve • family_with_children • us
9
Pros:

Staff

Cons:

I could not easily locate an ice machine.

2026-02-09 • via Nuitee
K
Kevin • family_with_children • gt
10
2026-02-08 • via Nuitee
K
Kimberly • family_with_children • ph
10
Exceptional stay — everything was excellent!
Pros:

Exceptional stay! Everything exceeded our expectations — from the warm and welcoming staff to the spotless rooms and fantastic facilities. The location was perfect, making it easy to get around, and the amenities provided great comfort throughout our stay. We truly felt well taken care of from check-in to check-out. Highly recommend this hotel and would definitely stay here again!

Cons:

None.

2026-02-08 • via Nuitee
W
WEI HSIU • couple • tw
10
Pros:

地點方便，離jr札幌站不遠，如果隔天要去機場可以住這，走路大概10-15分鐘（在大雪天路面結冰情況）
附近有蠻多吃的跟超商，離計時台也不遠，如果要逛街可以從地下街一直走到大通，不會太遠
房間蠻乾淨的，我跟朋友兩個大行李箱都可以打開還有空間，電梯需門禁很加分，可以防止莫名其妙的人上樓

Cons:

沒有大浴場，但房間有浴缸，一樓大廳也有多款入浴劑可選

2026-01-31 • via Nuitee
R
RAPEEPHAN THANASANON • couple • th
10
Happy to stay here with yummy breakfast
Pros:

เดินประมาณ 10-15 นาทีจากสถานี sapporo ถือว่าโอเค ทำเลดี เดินไปสถานที่ท่องเที่ยวกลางเมืองได้ง่ายมาก กางกระเป๋าใบใหญ่ได้ 2 ใบ ไม่อึดอัด ห้องน้ำกว้างดี อาหารเช้าดีมาก ให้เลือกเป็นเซ็ต อร่อยๆ เปิดแต่เช้า

Cons:

-

2026-01-30 • via Nuitee
T
Thanh • extended_group • au
9
2026-01-30 • via Nuitee
M
Mary Joice • family_with_children • ph
10
Pros:

Nice location

Cons:

Staff are not that friendly and nice to guest

2026-01-29 • via Nuitee
K
Kyle • couple • au
10
Very Enjoyable
Pros:

Comfortable, clean and having a laundry to use.

2026-01-29 • via Nuitee
H
Handoyo • family_with_children • id
9
In Sapporo, this is one of the family friendly hotel.
Pros:

Location is okay, in short walking distance to airport limousine bus station.

Cons:

Maybe can add more laundry machine.

2026-01-29 • via Nuitee
Y
yoshinao • couple • jp
10
最高の思い出になりました！
Pros:

部屋は広くとても綺麗で清潔感があり、また、テレビで動画配信サービスを楽しめるのもとても良かった！

Cons:

特になし

2026-01-28 • via Nuitee
E
emiko • solo_traveller • jp
9
良かったです
Pros:

スタッフの方が親切丁寧だった。

Cons:

関係ないかもですが、雪が積もっていたので、もう少し除雪してくれていたら、楽に歩けた､､､

2026-01-28 • via Nuitee
S
Sarah • couple • nz
10
Always have a great time at Richmond Hotels
2026-01-27 • via Nuitee
鄭 • couple • tw
8
2026-01-27 • via Nuitee
K
Kwai Sheung Noel • family_with_children • hk
8
2026-01-26 • via Nuitee
H
Hsueh-Tien • family_with_children • tw
10
2026-01-26 • via Nuitee