Urban Residences Maastricht

Hotels
8.5 (1968 reviews)
Statenstraat 4 , Maastricht , nl

Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
Allergy-free room
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Cons:
Cleanliness issues
Lack of staff interaction

Categories

Cleanliness
7.58
Several mentions of cleanliness issues, especially in bathrooms and overall upkeep.
Service
9.05
Generally positive feedback about the staff, though some reviews mention lack of interaction.
Location
9.59
Numerous reviews highlight the excellent central location of the apartments.
Room Quality
8.04
Rooms are spacious and well-furnished, though some comments point out issues with furniture comfort.
Amenities
8.07
Amenities are adequate, with kitchens and basic needs met, but some cleanliness issues noted.
Value for Money
8.53
Overall value perceived as good given location and apartment features.
Food and Beverage
8.58
No specific mentions, but presence of coffee and tea was noticed.
Overall Experience
8.55
Positive experiences overall, with some minor issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:17

Property Description

Luxurious Urban Residences in the Heart of Maastricht

Sophisticated Design: Experience the elegance of Alessi-designed 1-bedroom apartments with modern appliances and sleek plasma TVs. Enjoy the convenience of in-room washing and drying machines, dishwashers, and complimentary Wi-Fi.

Unique Penthouse Experience: Indulge in our exclusive penthouse featuring stunning ceiling-to-floor glass windows and a private terrace, offering breathtaking views of the city skyline.

Vibrant Surroundings: Immerse yourself in the lively atmosphere of Vrijthof Square, surrounded by historic landmarks, trendy cafes, and renowned restaurants. Explore the cultural gems like St. Servatius Basilica and Maastricht Theatre just steps away.

Book your stay at Urban Residences Apartments for a memorable Maastricht getaway!

Important information:

- We require upon arrival a damage deposit of €300 by either cash or debit card payment.

- Reservations guaranteed by creditcard will be pre-authorized for the total price of the nights, before arrival. If guest chooses to make final payment by creditcard, it is mandatory to bring the physical card used for authorization and a valid ID. If chosen to pay by debit card or cash, no damage deposit is required if we have pre-authorisaton. We will release the pre-authorization on the card upon checkout.

-In case of check-in after 17:00, please inform us. Outside opening hours, Urban Residences will send somebody to welcome you and help you settle. Check-in after midnight is not possible, or on special request for a late night check in fee of EUR 25.

-Only our penthouse has outdoor space, all other apartments do not have balconies

-Parking is in a nearby parking garage and needs to be reserved beforehand, we have limited spaces. There are 2 electrical charging point. If you have a van or very large SUV, this garage is not suitable.

-We have some apartments with airconditioning. These are: Suite / Maisonette / Penthouse. All other apartments have ventilators in summer and a floor cooling that helps a bit, but no air conditioning.

- We do not have an elevator, therefore our residences are not suitable for people who have difficulties walking stairs.

- Need separate beds? Please ask beforehand, we can arrange it for €5. Sofabeds cannot be split.

-All towels and bedlinen are included. The only thing you can bring yourself is food/drinks/coffee etc (Nespresso). Rooms get cleaned after 3 days.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 15.20 per person per night when using an available cot.
    Children up to and including 16 years old stay for € 15.20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1968 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
T
Tanja extended_group de
9
loved the location, the setup of the apartment, with adjustable beds.
Pros:

wonderful to be able to cook and have meals in or go out an enjoy the city.

Cons:

Parking is really challenging. plan in advance where to park and reserve. the noise from trucks parking and delivering can be loud with beeping.

2026-06-13 via Nuitee
V
Vasileios solo_traveller gr
9
Excellent value for money in the city center
Pros:

Excellent location, spacious and cozy apartment, friendly and responsive staff, great value for money

2026-06-12 via Nuitee
R
Roland solo_traveller nl
8
2026-06-12 via Nuitee
M
Mehtap extended_group de
10
Gerne wieder
Pros:

Die Lage war super. Direkt in der Innenstadt.

Cons:

Könnte etwas sauberer sein. Vor allem haben mir extra Einwegschlappen gefehlt. Da mit den Schuhen in der Wohnung gelaufen ist, war der weiße Teppich dementsprechend sehr verschmutzt

2026-06-09 via Nuitee
X
Ximena family_with_children nl
10
Zin in meer!
Pros:

De bedden waren lekker. In de keuken genoeg glas werk in plaats van 3 kopjes en drie glaasjes. Keuken ook prima uitgerust. Genoeg ruimte in het appartement en top locatie.

2026-06-08 via Nuitee
A
Agnieszka extended_group de
8
2026-06-07 via Nuitee
K
Katja extended_group nl
9
2026-06-06 via Nuitee
A
Amanda couple de
7
Great space, value and location but a lot of steep stairs
Pros:

There was a lot of space and the bed was comfortable. There was also a fully functioning kitchen which was important to us.

Cons:

The stairs were really difficult for me especially (1) carrying bags up to our room and (2) having to walk up a steep staircase in the apartment every time I had yo use the bathroom. Also the decor was a bit too industrial - all white felt like a hospital

2026-06-06 via Nuitee
L
langkamp couple nl
5
Pros:

Badkamermeubilair is aan vervanging toe. Het appartement mag wel een lik verf hebben.

Cons:

Zie boven.

2026-06-04 via Nuitee
K
Kathinka couple nl
6
2026-06-04 via Nuitee
R
Renate solo_traveller de
6
2026-06-03 via Nuitee
S
SEBASTIAN extended_group ro
10
2026-06-02 via Nuitee
F
Frederic family_with_children ae
10
Beautiful and huge apartment very well located right in the city centre.
Pros:

Extremely well located right in the city centre. Beautiful huge apartment. Very clean. Has a well equipped kitchen

Cons:

Nothing

2026-06-02 via Nuitee
M
Marcin family_with_children nl
10
2026-06-02 via Nuitee
M
Marta solo_traveller pl
9
2026-06-01 via Nuitee
S
Selma solo_traveller nl
9
Pros:

Perfecte ligging, goede faciliteiten, goed verzorgd

Cons:

Geen airco

2026-05-31 via Nuitee
L
Lucas couple nl
8
2026-05-31 via Nuitee
J
Jeanette solo_traveller nl
9
2026-05-24 via Nuitee
V
van Laanen solo_traveller nl
9
Pros:

Centrum .Maastricht en goed parkeren

Cons:

Weinig bestek

2026-05-24 via Nuitee
T
Theodora family_with_children cy
10
2026-05-24 via Nuitee