Urban Residences Maastricht

Hotels
8.5 (2020 reviews)
Statenstraat 4 , Maastricht , nl

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Hiking
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Cons:
Cleanliness issues
Lack of staff interaction

Categories

Cleanliness
7.58
Several mentions of cleanliness issues, especially in bathrooms and overall upkeep.
Service
9.05
Generally positive feedback about the staff, though some reviews mention lack of interaction.
Location
9.59
Numerous reviews highlight the excellent central location of the apartments.
Room Quality
8.04
Rooms are spacious and well-furnished, though some comments point out issues with furniture comfort.
Amenities
8.07
Amenities are adequate, with kitchens and basic needs met, but some cleanliness issues noted.
Value for Money
8.53
Overall value perceived as good given location and apartment features.
Food and Beverage
8.58
No specific mentions, but presence of coffee and tea was noticed.
Overall Experience
8.55
Positive experiences overall, with some minor issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:17

Property Description

Luxurious Urban Residences in the Heart of Maastricht

Sophisticated Design: Experience the elegance of Alessi-designed 1-bedroom apartments with modern appliances and sleek plasma TVs. Enjoy the convenience of in-room washing and drying machines, dishwashers, and complimentary Wi-Fi.

Unique Penthouse Experience: Indulge in our exclusive penthouse featuring stunning ceiling-to-floor glass windows and a private terrace, offering breathtaking views of the city skyline.

Vibrant Surroundings: Immerse yourself in the lively atmosphere of Vrijthof Square, surrounded by historic landmarks, trendy cafes, and renowned restaurants. Explore the cultural gems like St. Servatius Basilica and Maastricht Theatre just steps away.

Book your stay at Urban Residences Apartments for a memorable Maastricht getaway!

Important information:

- We require upon arrival a damage deposit of €300 by either cash or debit card payment.

- Reservations guaranteed by creditcard will be pre-authorized for the total price of the nights, before arrival. If guest chooses to make final payment by creditcard, it is mandatory to bring the physical card used for authorization and a valid ID. If chosen to pay by debit card or cash, no damage deposit is required if we have pre-authorisaton. We will release the pre-authorization on the card upon checkout.

-In case of check-in after 17:00, please inform us. Outside opening hours, Urban Residences will send somebody to welcome you and help you settle. Check-in after midnight is not possible, or on special request for a late night check in fee of EUR 25.

-Only our penthouse has outdoor space, all other apartments do not have balconies

-Parking is in a nearby parking garage and needs to be reserved beforehand, we have limited spaces. There are 2 electrical charging point. If you have a van or very large SUV, this garage is not suitable.

-We have some apartments with airconditioning. These are: Suite / Maisonette / Penthouse. All other apartments have ventilators in summer and a floor cooling that helps a bit, but no air conditioning.

- We do not have an elevator, therefore our residences are not suitable for people who have difficulties walking stairs.

- Need separate beds? Please ask beforehand, we can arrange it for €5. Sofabeds cannot be split.

-All towels and bedlinen are included. The only thing you can bring yourself is food/drinks/coffee etc (Nespresso). Rooms get cleaned after 3 days.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for € 15.20 per person per night when using an available cot.
    Children up to and including 16 years old stay for € 15.20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2020 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
M
Melanie extended_group nl
10
Topverblijf
Pros:

Toplocatie, zeer comfortabel, hele goede bedden, goed uitgeruste suite. Komen zeker terug

2026-07-18 via Nuitee
D
Diane solo_traveller nl
9
Fijne en ruime accommodatie op loopafstand van het Vrijthof
Pros:

De locatie tov de voorzieningen. We hadden een uitje op het Vrijthof en de residence zit er letterlijk om de hoek. Ideaal!

Cons:

- Het meubilair in de avcommodatie is niet bedoeld om een hele avond op te zitten. Je hangt echt in de bank / stoel. Gelukkig waren wij weinig "thuis".
- De druk van het snel je auto weghalen van de binnenplaats als je net al je spullen naar je ruimte brengt. De mensen die net eerder zijn aangekomen en al ingecheckt worden dan ongeduldig, omdat ze niet meteen weg kunnen rijden.

2026-07-18 via Nuitee
M
maria solo_traveller gb
10
Pros:

Spacious accommodation, clean, great communication and location. Close secure parking.

Cons:

A little "tired" in places

2026-07-18 via Nuitee
K
Kersten extended_group de
6
2026-07-17 via Nuitee
P
Pieter extended_group nl
8
Voldoende voor nu
Pros:

De ligging

Cons:

Geen airco en extra bed

2026-07-17 via Nuitee
M
Marco solo_traveller de
9
2026-07-17 via Nuitee
B
Bastian couple de
1
Dreckig und unhygienisch !
Pros:

Top Lage mitten in der Innenstadt !

Cons:

Extrem dreckig und abgerockt !!!
Die Unterkunft bzw. das Zimmer/Suite waren extrem dreckig. Alles ist verstaubt, kaputt oder in die Jahre gekommen. Steckdosen fallen aus den Wänden, was extrem gefährlich ist. Spinnen, soweit das Auge reicht. Überall Schmutz, Wasserhähne voller Kalk, Dusche nicht geputzt usw. Betten und Couch voller Flecken ! Der Boden überall kaputt und gerissen. Gardinen voller Spinnen, Dreck und Flecken.

2026-07-17 via Nuitee
G
Gert solo_traveller nl
9
2026-07-16 via Nuitee
D
Denise Van de P solo_traveller be
9
Pros:

Mooi appartement.
Netjes.
Alles gerief aanwezig.
Uitstekende ligging

2026-07-16 via Nuitee
T
Tünde extended_group sk
8
2026-07-15 via Nuitee
K
Kitty couple nl
10
Perfect! Genoten van deze accommodatie.
Pros:

Locatie direct bij het Vrijthof is perfect. Personeel is vriendelijk. Het appartement (duplex) super schoon, ruim, comfortabel. Geen enkel minpuntje kunnen ontdekken.

Cons:

Niets viel me tegen. Als ik dan al iets moet noemen dan zou een lift misschien fijn zijn voor ouderen of mensen die slecht ter been zijn.

2026-07-15 via Nuitee
M
Morten family_with_children no
9
2026-07-14 via Nuitee
P
Probyn extended_group gb
10
2026-07-13 via Nuitee
H
Hendrik solo_traveller nl
8
2026-07-13 via Nuitee
K
Kelly extended_group nl
9
Top en super ligging
Pros:

Super ligging en alles erop en aan gewoon top

Cons:

Vloer was beetje vies en heel nat nog toen we aankwamen. Dat was het enige minpuntje

2026-07-13 via Nuitee
H
Hoek extended_group nl
9
2026-07-13 via Nuitee
C
Christian extended_group se
7
2026-07-12 via Nuitee
A
Antoinette solo_traveller de
6
Super Lage
Pros:

Die Lage war super.

Cons:

Es gab andauernd ein lautes brummen im Schlafzimmer daher war es unmöglich zu schlafen.

2026-07-11 via Nuitee
J
Jörg solo_traveller de
10
Pros:

TOP Lage direkt am Vrijthof! Super Ausstattung. Parkhaus Vrijthof ist direkt daneben. Super für eine Städtereise oder besuch von Andre Rieu.

2026-07-11 via Nuitee
P
Pietrzak solo_traveller nl
8
2026-07-11 via Nuitee