Dorsett Tsuen Wan, Hong Kong

Hotels
•
Dorsett Hotels & Resorts
8.6 (2808 reviews)
28 Kin Chuen Street, Kwai Chung, Kowloon , Hong Kong , HK

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient amenities
Cons:
Location far from city
Inconsistent service
Breakfast choices limited

Categories

Cleanliness
7.99
Some reviews noted poor housekeeping and cleanliness issues.
Service
8.96
Staff were described as friendly, although mixed experiences at reception.
Location
8.5
The hotel is distant from the city center but close to the airport.
Room Quality
8.45
Most rooms were comfortable, but some reported issues like moldy smells.
Amenities
8.98
Good amenities were mentioned, including laundry facilities.
Value for Money
9.44
Overall good value for the price based on room comfort and services.
Food and Beverage
7.49
Breakfast was noted as average with limited choices.
Overall Experience
8.96
Generally positive experiences with notes on areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Outdoor Swimming Pool
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation after a day of exploring the vibrant city of Hong Kong.

Family-Friendly Amenities
From indoor interactive children play areas to scheduled kids programs, we ensure that both parents and children have a memorable stay with us.

Convenient Location
Located in the bustling Tsuen Wan district and just a short drive from major attractions like Hong Kong Disneyland and the airport, Dorsett Tsuen Wan offers easy access to the best of Hong Kong.

Experience comfort and convenience at Dorsett Tsuen Wan, Hong Kong. Book your stay now for a delightful and unforgettable experience.

Important information:

Please note that:

Special requests are subject to availability upon check-in.
Guest names must match the booking confirmation; no name changes are allowed once the booking is confirmed.
Bedding type is subject to availability upon arrival.
Please provide flight details in advance for better arrival coordination.
Outdoor Swimming Pool Hours:
May – Sep: 08:00 – 12:00, 13:00 – 17:00, 18:00 – 21:00.
Oct – Nov: 08:00 – 12:00, 13:00 – 18:00.
Dec – Apr: Closed for winter (subject to weather conditions).
Long-stay Policy: For stays of 7 nights or more, housekeeping service (including linen and towel changes) is provided Once weekly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Location

Guest Reviews

8.6
Based on 2808 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 7.49
Overall Experience: 8.96
J
Joshua • solo_traveller • gb
10
Easy,relaxing and enjoyable
Pros:

Was well managed and clean

2026-09-11 • via Nuitee
T
Takanori • solo_traveller • jp
8
2026-09-11 • via Nuitee
C
Catherine Dione C. • couple • ae
7
2026-09-10 • via Nuitee
H
Ho Wan • couple • hk
9
2026-09-09 • via Nuitee
H
Hazman Ishak • extended_group • my
8
Good location📍
Pros:

Great WiFi, location,

Cons:

Quite far to the nearest public transportation hub

2026-09-09 • via Nuitee
W
Weronika • solo_traveller • pl
8
2026-09-09 • via Nuitee
T
Tavip • solo_traveller • qa
9
Overall very satisfactory
Pros:

Shuttle bus to metro plaza

Cons:

Breakfast no change for the whole week of my stay

2026-09-08 • via Nuitee
D
DR.EAMS • solo_traveller • hk
8
Pros:

感謝您們

Cons:

抱歉 沒發現

2026-09-08 • via Nuitee
T
Torralba • family_with_children • ae
9
Wonderful, we would stay here again when we're in HK!
Pros:

We booked 2 rooms for 5D4N: I stayed with my brothers in a Deluxe Triple Room and my parents stayed in Superior Room.

Convenience - There is a 7-11 store beside the hotel which is very convenient for us when we needed to buy snacks, drinks and umbrellas. There are also vendos in the reception area where you can buy noodles, snacks and drinks.

Breakfast - It is fine, there are various options which my family enjoyed.

Cleanliness - The hotel staff cleaned our rooms every single day without miss, there are always new towels, bins are emptied and blankets are changed. I noticed this as I splashed few droplets of soup in my blanket, although, it is not very obvious, I noticed that they changed it.

Wifi - Wifi is fast, we had no problems as I also work and used my laptop.

Hotel Staff - They are very accommodating. We requested for an early check-in as we were soaked from the unexpected rain walking from the bus stop to the hotel and they delightfully gave us the room.

Room - Our Triple Room is bigger compared to Superior Room, the space is just enough.

Value for Money - It is very affordable as we already booked 2 hotel rooms for a good price.

Cons:

Location - Depending where you are alighting, some bus stops can be far from the hotel. When we took the bus from the airport to the hotel, we need to walk 10-15 mins and the road is very hilly, so there's lots of ups and downs considering you are to bring luggage. But there are also bus stops that are 4 mins away which you can walk in flat land. Nearest train stop will be 10-15 mins walk.

Superior Room - The floor of the toilet where my parents stayed is pooling with water and took time to drain. Apart from it, they enjoyed their stay in their room.

2026-09-08 • via Nuitee
S
Slavena • solo_traveller • gb
9
Lovely staff
Pros:

Staff was exceptionally attentive and helpful. We stayed in two rooms, and they were clean and of a good size. Breakfast offered bot Chinese and European options, which was really nice.

Cons:

Nothing

2026-09-06 • via Nuitee
P
Prinnie • family_with_children • ca
9
Will definitely come back again
Pros:

Staff are very friendly, breakfast with great selection. Room was cleaned daily ma beds were made. Shuttle bus was great addition to the METROPLAZA which is a very nice mall to shop around. The other Mtr station is pretty close which is like a 8 mins walk.

Cons:

Room was not very clean when I entered. Hair was on the headboard. And the room was a bit stinky when we first moved in. But they have the air purifier and it helped after a while

2026-09-06 • via Nuitee
T
tse • solo_traveller • ca
9
Pros:

1,Shuttle bus schedule
2, water dispenser
3, laundry room

Cons:

1,Prefer All-in one washer dryer
2, The room doesn't have any hooks or places to hang clothes. Adding a few hooks would be a really helpful improvement for future guests.

2026-09-06 • via Nuitee
叶青 • solo_traveller • cn
10
2026-09-05 • via Nuitee
R
Roger • solo_traveller • au
8
好
Pros:

整体不错1

2026-09-05 • via Nuitee
E
Eric • solo_traveller • tw
5
2026-09-04 • via Nuitee
R
REX • solo_traveller • ph
1
2026-09-03 • via Nuitee
R
Radomir • extended_group • gb
8
2026-09-02 • via Nuitee
S
Santiago • extended_group • ad
8
Hotel econòmic a Hong Kong amb bon esmorzar
Pros:

L’habitació era força gran. L’esmorzar era bo i variat.

Cons:

L’aire acondicionat feia força soroll i no el podiem aturar perquè feia molta calor. No disposen d’una habitació per deixar les maletes abans de fer el Check-in i la zona d’espera és petita i amb pocs llocs per seure. Vam esperar gairebé una hora i mitja asseguts al terra. Tot i que no està massa allunyat del metro, la zona no és amigable per moure’t amb maletes fins allà.

2026-09-01 • via Nuitee
A
Afanasii • couple • ru
7
2026-09-01 • via Nuitee
晉佑 • couple • tw
10
2026-08-31 • via Nuitee