Dorsett Tsuen Wan, Hong Kong

Hotels
•
Dorsett Hotels & Resorts
8.6 (2433 reviews)
28 Kin Chuen Street, Kwai Chung, Kowloon , Hong Kong , hk

listing image 1
Show all photos
Children allowed

Facilities

Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient amenities
Cons:
Location far from city
Inconsistent service
Breakfast choices limited

Categories

Cleanliness
7.99
Some reviews noted poor housekeeping and cleanliness issues.
Service
8.96
Staff were described as friendly, although mixed experiences at reception.
Location
8.5
The hotel is distant from the city center but close to the airport.
Room Quality
8.45
Most rooms were comfortable, but some reported issues like moldy smells.
Amenities
8.98
Good amenities were mentioned, including laundry facilities.
Value for Money
9.44
Overall good value for the price based on room comfort and services.
Food and Beverage
7.49
Breakfast was noted as average with limited choices.
Overall Experience
8.96
Generally positive experiences with notes on areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Outdoor Swimming Pool
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation after a day of exploring the vibrant city of Hong Kong.

Family-Friendly Amenities
From indoor interactive children play areas to scheduled kids programs, we ensure that both parents and children have a memorable stay with us.

Convenient Location
Located in the bustling Tsuen Wan district and just a short drive from major attractions like Hong Kong Disneyland and the airport, Dorsett Tsuen Wan offers easy access to the best of Hong Kong.

Experience comfort and convenience at Dorsett Tsuen Wan, Hong Kong. Book your stay now for a delightful and unforgettable experience.

Important information:

Please note that:
-Special requests made at time of booking are all subject to availability.
-Name of guests checking in must be the same as name in booking confirmation.
-Once a booking has been made, no changes in name are allowed.
- The bedding is subject to availability upon check-in.
- Please provide flight details for better arrangement.
- Outdoor Swimming Pool operation time
Apr - Sep
8 am - 12 nn / 1 pm - 5 pm / 6 pm - 9 pm
Oct - Nov
8 am - 12 nn / 1 pm - 6 pm
Dec - Mar
Closed during winter
(unless otherwise stated and subject to weather conditions)Swimming pool: Closed from Mon, Dec 1, 2025 until Tue, Mar 31, 2026
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs HKD 380 per day.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 1 year old stay for free when using an available cot.
    Children from 1 year old to 11 years old stay for free when using an existing bed.
    Adults stay for HK$ 440 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2433 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 7.49
Overall Experience: 8.96
A
ANA • couple • ph
10
2026-02-14 • via Nuitee
H
Hon Kwong • couple • gb
10
2026-02-13 • via Nuitee
C
Cristian • extended_group • it
8
Pros:

Pulizia - grandezza della stanza

2026-02-13 • via Nuitee
J
Jeannie • couple • us
9
Room was comfortable and clean staffs were friendly
Pros:

Free breakfast buffet

Cons:

Long walk to the MTR also location not convenient.

2026-02-13 • via Nuitee
Y
Yet Ching • family_with_children • gb
10
2026-02-13 • via Nuitee
T
Thamonwan • extended_group • th
8
Nice and quite
Pros:

Clean and free shuttle bus from station

Cons:

A bit far from station

2026-02-13 • via Nuitee
S
sook young • solo_traveller • kr
8
Pros:

홍콩호텔에 욕조를 갖추기 쉽지 않은데,해당호텔은 욕조가 있어서 저녁에 발피로 풀어주기 좋았어요

Cons:

오래된 객실이어서 그런건지 높은건물이어서 균형이 안맞아서인지 객실내 책상서랍 및 금고넣어져있는 서랍등이 닫아도 닫히지않고 자동으로 열려버려 깜놀

2026-02-12 • via Nuitee
T
TREVOR • extended_group • au
6
Found it reasonable value in a handy area with helpful staff.
Pros:

Handy location with a free shuttle bus to get to main centre. Plenty of cheap eating places close by if you are happy with street Chinese food. Easy to catch the subway trains if you like to walk and explore. Staff were good and helpful. Reasonable price for Hong kong however don't expect any stunning views. Our room was high up above the traffic noise and quiet which I liked. Room was OK but probably a bit tighter than the advertised photo showed.

Cons:

The hotel is a bit dated and not as clean as we would have liked. Maybe in need of some renovation.
Did not eat at the restaurant but looked OK so can't rate it.

2026-02-11 • via Nuitee
M
Min • family_with_children • tw
8
2026-02-11 • via Nuitee
K
Kiran • family_with_children • hk
8
2026-02-11 • via Nuitee
咨妤 • extended_group • tw
9
不錯！有機會會再次光臨
Pros:

接駁車很方便

2026-02-10 • via Nuitee
K
Kate • couple • ph
10
2026-02-10 • via Nuitee
K
Ka Ping Stephanie • couple • gb
10
2026-02-09 • via Nuitee
H
Haleema • solo_traveller • gb
9
2026-02-09 • via Nuitee
R
rui • solo_traveller • cn
9
还算不错
Pros:

环境不错，卫生干净，床品干净

Cons:

一次性牙刷，牙膏，洗漱用品要给，毕竟800多港币一天没有这些不应该

2026-02-09 • via Nuitee
D
Durim • couple • me
7
2026-02-09 • via Nuitee
T
TSEHSIN • couple • tw
7
Cons:

員工服務態度不足，氣氛不佳

2026-02-09 • via Nuitee
J
Jonathan • solo_traveller • co
10
Pros:

Cómodo y tranquilo.

2026-02-08 • via Nuitee
Y
Yun Nam • solo_traveller • gb
7
2026-02-08 • via Nuitee
D
DayTrip60942805278 • Family
10
Dorsett hotel
Pros:

房间很舒适 很满意 非常好
Rex & Joey very friendly
Nice experience Good 👍

2026-02-01 • via Tripadvisor