Dorsett Tsuen Wan, Hong Kong

Hotels
•
Dorsett Hotels & Resorts
8.6 (2808 reviews)
28 Kin Chuen Street, Kwai Chung, Kowloon , Hong Kong , HK
+852 3996 6666

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient amenities
Cons:
Location far from city
Inconsistent service
Breakfast choices limited

Categories

Cleanliness
7.99
Some reviews noted poor housekeeping and cleanliness issues.
Service
8.96
Staff were described as friendly, although mixed experiences at reception.
Location
8.5
The hotel is distant from the city center but close to the airport.
Room Quality
8.45
Most rooms were comfortable, but some reported issues like moldy smells.
Amenities
8.98
Good amenities were mentioned, including laundry facilities.
Value for Money
9.44
Overall good value for the price based on room comfort and services.
Food and Beverage
7.49
Breakfast was noted as average with limited choices.
Overall Experience
8.96
Generally positive experiences with notes on areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Outdoor Swimming Pool
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation after a day of exploring the vibrant city of Hong Kong.

Family-Friendly Amenities
From indoor interactive children play areas to scheduled kids programs, we ensure that both parents and children have a memorable stay with us.

Convenient Location
Located in the bustling Tsuen Wan district and just a short drive from major attractions like Hong Kong Disneyland and the airport, Dorsett Tsuen Wan offers easy access to the best of Hong Kong.

Experience comfort and convenience at Dorsett Tsuen Wan, Hong Kong. Book your stay now for a delightful and unforgettable experience.

Important information:

Please note that:

Special requests are subject to availability upon check-in.
Guest names must match the booking confirmation; no name changes are allowed once the booking is confirmed.
Bedding type is subject to availability upon arrival.
Please provide flight details in advance for better arrival coordination.
Outdoor Swimming Pool Hours:
May – Sep: 08:00 – 12:00, 13:00 – 17:00, 18:00 – 21:00.
Oct – Nov: 08:00 – 12:00, 13:00 – 18:00.
Dec – Apr: Closed for winter (subject to weather conditions).
Long-stay Policy: For stays of 7 nights or more, housekeeping service (including linen and towel changes) is provided Once weekly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Location

Guest Reviews

8.6
Based on 2808 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 7.49
Overall Experience: 8.96
S
Shih Ling • couple • tw
9
2026-10-13 • via Nuitee
C
Carman • family_with_children • ca
8
2026-10-12 • via Nuitee
M
Mathilde • solo_traveller • lu
6
2026-10-11 • via Nuitee
A
A Nazir • solo_traveller • my
8
Pros:

staff were accommodating to our changing plans, especially with shuttle booking. housekeeping and f&b staff were also very helpful with small request of helping with only cleaning the bathroom and providing coffee mug to the room. qibla direction in the room and laundry area were also a plus

Cons:

no mug or drinking cup in the room

2026-10-11 • via Nuitee
L
Leon • solo_traveller • au
10
2026-10-10 • via Nuitee
秦 • solo_traveller • cn
7
空间不大，该有的都有，位置还比较便利。
Pros:

位置不错，交通便利，未在酒店内用餐，因为住客较多需要较长时间排队。

Cons:

其实没有什么不满意的，酒店虽小，五脏俱全。

2026-10-10 • via Nuitee
S
Samson • solo_traveller • au
5
It could be better.
Pros:

Staff is friendly

Cons:

The room is big , but old and lack of maintance

2026-10-10 • via Nuitee
S
Samson Ko Kwan • solo_traveller • au
7
It is good value for solo traveller , especially if you don't spend much time in hotel room.
Pros:

Room is clean, comfortable and proper maintained. Staff is friendly and helpful.
There are plenty of transport options near the hotel, shuttle bus is provided as well.

Cons:

Breakfast could be better.

2026-10-10 • via Nuitee
Y
YIU HUNG • couple • au
8
整體來講好
Pros:

地方寬敞、舒適、性價比高

Cons:

位置稍為偏僻

2026-10-10 • via Nuitee
B
Bartłomiej • solo_traveller • pl
8
2026-10-09 • via Nuitee
Z
Zhan • solo_traveller • hk
8
2026-10-08 • via Nuitee
楊 • solo_traveller • tw
10
2026-10-08 • via Nuitee
M
Migdad • family_with_children • in
10
2026-10-07 • via Nuitee
G
Gösta • extended_group • se
7
bra hotel
2026-10-07 • via Nuitee
S
Sitty • couple • nl
4
Dissapointing
Pros:

None

Cons:

Too noisy abd very small room and dirty.

2026-09-19 • via Nuitee
C
Cheryl • solo_traveller • au
6
2026-09-18 • via Nuitee
V
Viktor • solo_traveller • ru
10
Pros:

Мне кажется, я нашел свой отель в Гонконге.

2026-09-18 • via Nuitee
J
Jackson • solo_traveller • au
8
Pros:

Room services staff are friendly

Cons:

Location, no shuttle bus after 2130. Escalators waiting time is always long

2026-09-17 • via Nuitee
弘彬 • solo_traveller • tw
7
Pros:

床鋪以及飯店潔淨度跟洗澡的熱水跟冷氣都中規中矩的　沒有太多感受了

Cons:

我看評價以及搜尋都推薦這間是因為有直達機場的巴士~結果詢問櫃檯是沒有的

這點讓我有點錯愕，最後還是一早搭計程車直衝機場，住宿離地點也有點遠，而且看google map走錯路的話會烙一大圈，直接地鐵站出來就有一個天橋要先過去對向！

2026-09-17 • via Nuitee
H
Hina • extended_group • gb
8
Hong Kong city break
Pros:

Spacious rooms and big beds, clean and comfortable, excellent breakfast, halal options available

Cons:

It was a little bit far from the metro but otherwise it was a lovely stay

2026-09-15 • via Nuitee