Dorsett Tsuen Wan, Hong Kong

Hotels
Dorsett Hotels & Resorts
8.6 (2589 reviews)
28 Kin Chuen Street, Kwai Chung, Kowloon , Hong Kong , hk

Children allowed

Facilities

Free beach shuttle
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient amenities
Cons:
Location far from city
Inconsistent service
Breakfast choices limited

Categories

Cleanliness
7.99
Some reviews noted poor housekeeping and cleanliness issues.
Service
8.96
Staff were described as friendly, although mixed experiences at reception.
Location
8.5
The hotel is distant from the city center but close to the airport.
Room Quality
8.45
Most rooms were comfortable, but some reported issues like moldy smells.
Amenities
8.98
Good amenities were mentioned, including laundry facilities.
Value for Money
9.44
Overall good value for the price based on room comfort and services.
Food and Beverage
7.49
Breakfast was noted as average with limited choices.
Overall Experience
8.96
Generally positive experiences with notes on areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Outdoor Swimming Pool
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation after a day of exploring the vibrant city of Hong Kong.

Family-Friendly Amenities
From indoor interactive children play areas to scheduled kids programs, we ensure that both parents and children have a memorable stay with us.

Convenient Location
Located in the bustling Tsuen Wan district and just a short drive from major attractions like Hong Kong Disneyland and the airport, Dorsett Tsuen Wan offers easy access to the best of Hong Kong.

Experience comfort and convenience at Dorsett Tsuen Wan, Hong Kong. Book your stay now for a delightful and unforgettable experience.

Important information:

Please note that:
-Special requests made at time of booking are all subject to availability.
-Name of guests checking in must be the same as name in booking confirmation.
-Once a booking has been made, no changes in name are allowed.
- The bedding is subject to availability upon check-in.
- Please provide flight details for better arrangement.
- Outdoor Swimming Pool operation time
Apr - Sep
8 am - 12 nn / 1 pm - 5 pm / 6 pm - 9 pm
Oct - Nov
8 am - 12 nn / 1 pm - 6 pm
Dec - Mar
Closed during winter
(unless otherwise stated and subject to weather conditions)

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs HKD 380 per day.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 1 year old stay for free when using an available cot.
    Children from 1 year old to 11 years old stay for free when using an existing bed.
    Adults stay for HK$ 440 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2589 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 7.49
Overall Experience: 8.96
R
Ron solo_traveller au
4
2026-04-19 via Nuitee
N
neumi_de solo_traveller de
7
Für kürze Aufenthalte OK; wird mir weder als besonders gut, noch als schlecht in Erinnerung bleiben.
Pros:

Zweckmässige Zimmer, sauber und freundliches Personal. Frühstücksbuffet mit ausreichender Auswahl.

Cons:

Eierbraterei beim Früstück ohne Dunstabzug, mitten im Raum; entsprechende Gerüche. Etwas beengte Räumlichkeiten mit Teppichböden dann eben auch mit Essensrestzen, Krümmeln..... insgesamt nicht so toll.
Die Lage des Hotels ist auch nicht als zentral zu bewerten.

2026-04-18 via Nuitee
M
maricar family_with_children ph
9
2026-04-18 via Nuitee
P
Pandit extended_group in
10
2026-04-17 via Nuitee
H
Hong-zhe solo_traveller tw
6
2026-04-17 via Nuitee
K
Kok Yong solo_traveller my
8
Pros:

房间很大间,不会很吵.

2026-04-16 via Nuitee
K
Kwong Keng couple hk
10
2026-04-16 via Nuitee
R
Renato extended_group br
9
2026-04-15 via Nuitee
W
Wing Fung solo_traveller ca
3
Cons:

酒店玻璃窗沒有隔音、靠近行車路、好嘈吵

2026-04-14 via Nuitee
R
Robert couple pl
10
2026-04-14 via Nuitee
F
FURUYA couple jp
4
2026-04-13 via Nuitee
S
SIEW WEN couple my
9
2026-04-13 via Nuitee
K
Katherine solo_traveller gb
5
Pros:

Guest services available to help with booking taxis. Water machines on every floor. Fast lifts and very quiet to sleep at night (22nd floor). Plentiful breakfast buffet with eggs cooked to order. Only a 10 minute walk to the MTR station and plenty of local food options between the station and the hotel.

Cons:

Booking.com says the pool is open from April so we were very disappointed to find on arrival it was closed, and not open until May. We would not have booked this hotel if we knew the pool would not be available, given it was 30 degrees on one of the days we stayed. The property should ensure it's listing on all booking sites is accurate.
We were surprised to find that our room lacked attention to detail by the cleaners. Lots of spillage marks on the walls, dirty carpet in the corners etc.

2026-04-13 via Nuitee
张毅 solo_traveller cn
8
Pros:

服務挺好,乾淨整潔

2026-04-13 via Nuitee
R
Roselyne et Jean solo_traveller fr
9
Pros:

Chambre propre, excellente douche et très bon petit déjeuner

Cons:

Mis à part quelques cyntres il n'y a aucune possibilité de rangement.

2026-04-12 via Nuitee
L
lisa solo_traveller gb
10
2026-04-11 via Nuitee
N
Nam_shilo family_with_children th
8
2026-04-11 via Nuitee
R
Ricardo solo_traveller br
8
2026-04-11 via Nuitee
A
Ahmed solo_traveller hk
10
Pros:

Great

Cons:

Great

2026-04-11 via Nuitee
S
Shehan Anjula couple au
8
Nice stay.
Pros:

Everything is good

Cons:

Laundry payment method

2026-04-10 via Nuitee