Dorsett Tsuen Wan, Hong Kong

Hotels
Dorsett Hotels & Resorts
8.6 (2784 reviews)
28 Kin Chuen Street, Kwai Chung, Kowloon , Hong Kong , hk

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient amenities
Cons:
Location far from city
Inconsistent service
Breakfast choices limited

Categories

Cleanliness
7.99
Some reviews noted poor housekeeping and cleanliness issues.
Service
8.96
Staff were described as friendly, although mixed experiences at reception.
Location
8.5
The hotel is distant from the city center but close to the airport.
Room Quality
8.45
Most rooms were comfortable, but some reported issues like moldy smells.
Amenities
8.98
Good amenities were mentioned, including laundry facilities.
Value for Money
9.44
Overall good value for the price based on room comfort and services.
Food and Beverage
7.49
Breakfast was noted as average with limited choices.
Overall Experience
8.96
Generally positive experiences with notes on areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Outdoor Swimming Pool
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation after a day of exploring the vibrant city of Hong Kong.

Family-Friendly Amenities
From indoor interactive children play areas to scheduled kids programs, we ensure that both parents and children have a memorable stay with us.

Convenient Location
Located in the bustling Tsuen Wan district and just a short drive from major attractions like Hong Kong Disneyland and the airport, Dorsett Tsuen Wan offers easy access to the best of Hong Kong.

Experience comfort and convenience at Dorsett Tsuen Wan, Hong Kong. Book your stay now for a delightful and unforgettable experience.

Important information:

Please note that:

Special requests are subject to availability upon check-in.
Guest names must match the booking confirmation; no name changes are allowed once the booking is confirmed.
Bedding type is subject to availability upon arrival.
Please provide flight details in advance for better arrival coordination.
Outdoor Swimming Pool Hours:
May – Sep: 08:00 – 12:00, 13:00 – 17:00, 18:00 – 21:00.
Oct – Nov: 08:00 – 12:00, 13:00 – 18:00.
Dec – Apr: Closed for winter (subject to weather conditions).
Long-stay Policy: For stays of 7 nights or more, housekeeping service (including linen and towel changes) is provided Once weekly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Location

Guest Reviews

8.6
Based on 2784 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 7.49
Overall Experience: 8.96
D
Daniel solo_traveller ie
8
2026-08-08 via Nuitee
K
Ka Lai family_with_children hk
8
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Pros:

/

Cons:

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2026-08-05 via Nuitee
M
Mayu. solo_traveller jp
7
Pros:

スタッフが親切。いつもみんなニコニコしていて気持ちが良かった。対応も早い。

Cons:

特になし

2026-08-05 via Nuitee
F
Felicia solo_traveller us
8
2026-08-04 via Nuitee
V
Viktor solo_traveller ru
8
2026-08-03 via Nuitee
B
bisjbluck family_with_children hk
7
Overall is OK for the price
Pros:

price is reasonable and shuttle bus is provided to the mall

Cons:

location is not ideal. industrial area. Shuttle bus schedule can be improved for better service

2026-08-02 via Nuitee
B
Bozena couple gb
10
Lovely hotel with free shuttle to centre
Pros:

Very clean

Cons:

Everything was fine

2026-08-02 via Nuitee
W
WEIWEI extended_group jp
9
2026-07-24 via Nuitee
A
Aleksandra solo_traveller be
9
Hôtel légèrement excentré du centre mais avec un très bonne qualité.
Pros:

Personnels au petit soins, chambre propres , piscine gratuite dans l’hôtel c’est appréciable surtout avec plus de 30 degrés , petite boisson et snack à l’entré à certaine heure, nettoyage très bien, refill de thé et café a chaque nettoyage, station d’eau pour remplir les gourdes gratuitement , avec cette chaleur en été c’est parfait et économique et écologique :) petit Kombini au pieds de l’hôtel.

Cons:

Un peut excentré mais le prix est moindre qu’au centre , de plus nous avons choisi au début cette hôtel pour être plus près de l’île de lantau du coup le points négatif est plutôt positif dans ce cas, chambre petite je la voyais plus grande, seul magasin proche est un petit Kombini , certe on trouve l’essentiel et sa suffit largement mais si on as envie de folie faut allé plus loins ou prendre le bus.

2026-07-23 via Nuitee
E
Eva solo_traveller nl
8
2026-07-22 via Nuitee
F
Felicia couple us
8
2026-07-22 via Nuitee
C
Cherrylen extended_group nz
7
We enjoy our stay staff is very helpful.
Pros:

Over all is good we have pleasant stay we did enjoy our staycation in hongkong.

2026-07-20 via Nuitee
S
simon solo_traveller hk
10
Pros:

這便宜的價錢,有游泳池和健身室,10分值得入住

2026-07-20 via Nuitee
H
Helen family_with_children hk
9
Pros:

Very helpful staff

2026-07-19 via Nuitee
O
orlando family_with_children gb
6
Decent
Pros:

Nice.walk to the mall in that it wasn't overpopulated. Proximity to sea made the cool sea air breeze pleasant. Swimming pool workers friendly.enough. Breakfast decent.

Cons:

Broken facility at pool, have to pay for toothbrush, reception area should be bigger to guest amount.

2026-07-19 via Nuitee
G
GLAD couple fr
10
2026-07-18 via Nuitee
R
Rachel family_with_children au
8
Great city stay, close to the metro train station
Pros:

Loved the water filter available on each floor.
Large and great shower.
Pool area is lovely, clean and very inviting. Loved the pool toys they supplied.
Quiet area, near to a shopping spot.

Cons:

Rooms were small, not a lot of room to fit luggage.
Lifts were quite slow and didn't always stop on the floor.
Coffee on the ground floor at the cafe was too expensive.

2026-07-18 via Nuitee
F
Felicia couple us
8
2026-07-17 via Nuitee
R
Rekha couple us
3
2026-07-15 via Nuitee
P
Patrick extended_group ca
7
2026-07-15 via Nuitee