Dorsett Tsuen Wan, Hong Kong

Hotels
•
Dorsett Hotels & Resorts
8.6 (2808 reviews)
28 Kin Chuen Street, Kwai Chung, Kowloon , Hong Kong , HK
+852 3996 6666

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient amenities
Cons:
Location far from city
Inconsistent service
Breakfast choices limited

Categories

Cleanliness
7.99
Some reviews noted poor housekeeping and cleanliness issues.
Service
8.96
Staff were described as friendly, although mixed experiences at reception.
Location
8.5
The hotel is distant from the city center but close to the airport.
Room Quality
8.45
Most rooms were comfortable, but some reported issues like moldy smells.
Amenities
8.98
Good amenities were mentioned, including laundry facilities.
Value for Money
9.44
Overall good value for the price based on room comfort and services.
Food and Beverage
7.49
Breakfast was noted as average with limited choices.
Overall Experience
8.96
Generally positive experiences with notes on areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Outdoor Swimming Pool
Enjoy a refreshing dip in our outdoor swimming pool, perfect for relaxation after a day of exploring the vibrant city of Hong Kong.

Family-Friendly Amenities
From indoor interactive children play areas to scheduled kids programs, we ensure that both parents and children have a memorable stay with us.

Convenient Location
Located in the bustling Tsuen Wan district and just a short drive from major attractions like Hong Kong Disneyland and the airport, Dorsett Tsuen Wan offers easy access to the best of Hong Kong.

Experience comfort and convenience at Dorsett Tsuen Wan, Hong Kong. Book your stay now for a delightful and unforgettable experience.

Important information:

Please note that:

Special requests are subject to availability upon check-in.
Guest names must match the booking confirmation; no name changes are allowed once the booking is confirmed.
Bedding type is subject to availability upon arrival.
Please provide flight details in advance for better arrival coordination.
Outdoor Swimming Pool Hours:
May – Sep: 08:00 – 12:00, 13:00 – 17:00, 18:00 – 21:00.
Oct – Nov: 08:00 – 12:00, 13:00 – 18:00.
Dec – Apr: Closed for winter (subject to weather conditions).
Long-stay Policy: For stays of 7 nights or more, housekeeping service (including linen and towel changes) is provided Once weekly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Location

Guest Reviews

8.6
Based on 2808 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 7.49
Overall Experience: 8.96
M
Mohammed • couple • au
8
Nice . This is what you expect in busy cities.
Pros:

Room was good and Room service was good. Unfortunately there was no tea bangs and coffee in the room.

Cons:

Breakfast was good but with too many guests it was very crowded every morning. Coffee was not up to standard.

2026-10-31 • via Nuitee
S
SARAH • family_with_children • fr
10
2026-10-30 • via Nuitee
N
Nozomi • family_with_children • hk
8
また機会があれば利用したいです。
Pros:

近くの葵芳の駅前までのシャトルバスがあるのと、
ホテルの目の前の坂を登ったところのバス停から33Aに乗ると
荃灣西、深水埗、旺角などへのアクセスが便利でした。
これらのエリアで街歩きをした後に同じ33Aのバスで
坂上バス停に帰って来られるので、疲れている時にも便利でした。
ホテル下の小さなセブンイレブンで水が買えますが、
ウォーターサーバーも設置されているので
ボトルがあれば清潔な水を手に入れられます。
(各階にあるのかは不明)

Cons:

他の方の口コミで清潔とありましたが、
たまたまなのか泊まった部屋はあまり清潔さを感じませんでした。
シャワーの水が出るところに髪の毛が挟まっていて
驚きました。

2026-10-30 • via Nuitee
O
Ouarab • solo_traveller • ma
6
2026-10-29 • via Nuitee
W
Winnie • couple • ca
10
2026-10-29 • via Nuitee
L
LI LING • extended_group • tw
8
2026-10-28 • via Nuitee
L
Lester • family_with_children • au
7
Pros:

Rooms are dated . Close to metro

2026-10-27 • via Nuitee
M
Mariela • couple • nz
6
Pros:

Good breakfast

2026-10-27 • via Nuitee
C
Carmen • family_with_children • ca
8
Pros:

Free shuttle bus

Cons:

Nothing around the hotel. Good thing they provide free shuttle bus to shopping mall which has a MTR station

2026-10-25 • via Nuitee
L
Laurence • family_with_children • au
2
2026-10-25 • via Nuitee
L
Lia • couple • br
8
Pros:

Ficamos apenas uma noite e escolhemos o hotel por ser fácil acesso ao aeroporto. Foi tranquilo pegar o onibus de ida e volta para o aeroporto. Os hoteis em Hong Kong são no geral mais caros. Esse hotel tem um preço justo. A cama é bem confortavel e o hotel bastante espaçoso.

Cons:

O hotel não é novo. Parece reformado, mas ainda assim é possivel ver que antigo.

2026-10-24 • via Nuitee
C
CHIA YU • extended_group • tw
10
Pros:

客房乾淨舒適，服務友善親切。房間廁所洗手台旁有附洗手乳非常棒，客房同樓層就有智能飲水機可以隨時取用，非常方便。

2026-10-23 • via Nuitee
W
Wen • solo_traveller • cn
7
2026-10-23 • via Nuitee
P
Pavel • extended_group • ee
10
great experience at doorsett
Pros:

Clean. nice modern. fast wifi. kind and good staff, very very modern and nice new building.. good to be inside.

Cons:

staff didnt clena my room for multiple days. not sure why. i excplicitly asked reception for it, but it took a few days until they came in and cleaned it.

2026-10-22 • via Nuitee
S
Saran • couple • gb
10
2026-10-20 • via Nuitee
T
Tanveer • family_with_children • gb
10
Pros:

Our room was very clean, beds were comfortable, and the staff was pleasant and helpful.Appreciated shuttle to local mall. Breakfast was nice

Cons:

Although the breakfast was nice but it almost the same thing everyday.

2026-10-18 • via Nuitee
G
Gonzalo • couple • cl
10
Buen alojamiento
Pros:

Buena ubicación , limpio , bue. Desayuno

2026-10-17 • via Nuitee
M
MASAKURU • extended_group • jp
5
2026-10-17 • via Nuitee
G
GUILLERMO • family_with_children • us
8
My stay is good
Pros:

The property is nice.

Cons:

Far from any training stations

2026-10-16 • via Nuitee
A
Alvaro Rogério • couple • br
5
Pros:

Localização

2026-10-15 • via Nuitee