Elaf Bakkah Hotel

Hotels
8 (17569 reviews)
Mahbas Al Jin , Makkah , sa

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent amenities
Cons:
Poor cleanliness
Inconsistent service
High price compared to quality

Categories

Cleanliness
6.96
Several reviews mentioned dirty bed sheets, unclean rooms, and overall poor cleanliness.
Service
7.93
Mixed reviews about staff service; some were appreciated while others indicated a lack of attention to customer satisfaction.
Location
8.97
Repeatedly noted as a strong point being near popular locations.
Room Quality
7.42
Some rooms were described as small, uncomfortable, or not clean, impacting overall quality.
Amenities
8.45
Facilities like parking and shuttle service were positively highlighted.
Value for Money
7.41
Complaints about high costs compared to room quality and services received.
Food and Beverage
8.46
Breakfast received positive mentions, but some guests noted high costs.
Overall Experience
8.43
Guests had a mostly positive experience with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:48

Property Description

Luxurious Accommodation
Experience comfort and convenience at Elaf Bakkah Hotel, just a stone's throw away from Al Masjid Al Haram. The well-appointed rooms feature modern amenities such as a flat-screen TV, air conditioning, and a minibar, ensuring a relaxing stay.

Gastronomic Delights
Indulge in culinary delights at our on-site restaurant offering 24-hour room service. Whether you crave traditional dishes or international cuisine, our menu is sure to tantalize your taste buds.

Convenient Location
Situated in Aziziah Mahbas Al Jin, our hotel is a short drive from shopping centers, allowing you to explore the vibrant local scene with ease. With King Abdulaziz Airport in close proximity, your journey to Elaf Bakkah Hotel is just the beginning of a memorable stay.

Important information:

Please note that guest are required to show ID and credit card upon check in.

Private parking is available for free and is subject to availability.

The shuttle bus service is free of charge but the holy month of Ramadan only will be handle through Government with additional charge.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for SAR 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 17569 reviews
Cleanliness: 6.96
Service: 7.93
Location: 8.97
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
S
Sattar family_with_children fr
1
2026-03-08 via Nuitee
C
Chiheb family_with_children sa
3
Pros:

Le confort de lit et le bon équipement

Cons:

L'attitude du personnel
Il parle avec arrogance et présente leur service avec non challence

2026-03-08 via Nuitee
محمد couple eg
1
2026-03-07 via Nuitee
I
Islam family_with_children sa
7
Cons:

The clean of bathroom need to improved
The bed & mattress not comfortable

2026-03-07 via Nuitee
M
Mohammad extended_group sa
8
2026-03-07 via Nuitee
M
Mostafa family_with_children sa
7
2026-03-07 via Nuitee
Z
Ziyad extended_group om
10
2026-03-07 via Nuitee
T
Talgat family_with_children kz
9
Pros:

Әдемі, таза, харам мешітіне жақын. Тура есігінің алдында харам мешітіне қарай автобус жүреді

2026-03-07 via Nuitee
احمد couple sa
10
Pros:

النظافة وحسن الاستقبال وطيب النفس

Cons:

البخل بالماء

2026-03-07 via Nuitee
معجب extended_group sa
10
2026-03-07 via Nuitee
ابو couple sa
8
اشكر جميع القائمين على هذا المكان
Pros:

المكان ممتاز ونظيف وراقي والموظفين والعاملين وكل شي فيه ممتاز ويوفر مواقف وخدمة المصاعد ممتازة

2026-03-07 via Nuitee
A
Adem extended_group tr
10
2026-03-07 via Nuitee
M
Muhammad Haris Abbasi family_with_children qa
6
Pleasant Stay Overall, but Mattresses Need Urgent Replacement
Cons:

Overall, my stay at the hotel was good and I appreciated the service and the general atmosphere during my visit. The staff were helpful and the facilities were maintained well, which made the stay pleasant.

However, one very important point that I would strongly recommend the hotel to address is the condition of the bed mattresses. They seem quite worn out and are no longer comfortable, which unfortunately affected the quality of sleep. For a hotel stay, a comfortable bed is one of the most important aspects of the guest experience.

I hope the management considers replacing the mattresses in the rooms, as this would significantly improve the overall comfort for guests. Other than that, the stay was enjoyable.

2026-03-07 via Nuitee
A
Abdulaziz couple sa
10
2026-03-07 via Nuitee
E
ESSA couple sa
10
انصح في هذا الفندق وبقوه
Pros:

كل شي تمام

Cons:

لا شي

2026-03-07 via Nuitee
M
Muhammad family_with_children qa
7
Pros:

We always choose Elaf Bakkah amd this was my 3rd visit however, given room was up to the mark. But i still recommend this hotel amd i will visit again..

Cons:

We always choose Elaf Bakkah amd this was my 3rd visit however, given room was up to the mark. But i still recommend this hotel amd i will visit again..

2026-03-07 via Nuitee
K
Kerkadene family_with_children fr
8
Pros:

Hôtel confortable
Pas d'attente aux ascenseurs
Navettes

2026-03-07 via Nuitee
A
ajaz family_with_children ae
10
Worth of price
Pros:

Location stunning
Staff excellent with name of Mr. Abdurehman Al qarshi at reception and Sulman floor supervisor have good professional and supportive attitude.

Cons:

Rates and location

2026-03-07 via Nuitee
A
Abdullah couple sa
10
2026-03-07 via Nuitee
A
Adem extended_group tr
10
2026-03-07 via Nuitee