Elaf Bakkah Hotel

Hotels
8 (19240 reviews)
Mahbas Al Jin , Makkah , SA
+966 12 529 8822

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent amenities
Cons:
Poor cleanliness
Inconsistent service
High price compared to quality

Categories

Cleanliness
6.96
Several reviews mentioned dirty bed sheets, unclean rooms, and overall poor cleanliness.
Service
7.93
Mixed reviews about staff service; some were appreciated while others indicated a lack of attention to customer satisfaction.
Location
8.97
Repeatedly noted as a strong point being near popular locations.
Room Quality
7.42
Some rooms were described as small, uncomfortable, or not clean, impacting overall quality.
Amenities
8.45
Facilities like parking and shuttle service were positively highlighted.
Value for Money
7.41
Complaints about high costs compared to room quality and services received.
Food and Beverage
8.46
Breakfast received positive mentions, but some guests noted high costs.
Overall Experience
8.43
Guests had a mostly positive experience with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:48

Property Description

Luxurious Accommodation
Experience comfort and convenience at Elaf Bakkah Hotel, just a stone's throw away from Al Masjid Al Haram. The well-appointed rooms feature modern amenities such as a flat-screen TV, air conditioning, and a minibar, ensuring a relaxing stay.

Gastronomic Delights
Indulge in culinary delights at our on-site restaurant offering 24-hour room service. Whether you crave traditional dishes or international cuisine, our menu is sure to tantalize your taste buds.

Convenient Location
Situated in Aziziah Mahbas Al Jin, our hotel is a short drive from shopping centers, allowing you to explore the vibrant local scene with ease. With King Abdulaziz Airport in close proximity, your journey to Elaf Bakkah Hotel is just the beginning of a memorable stay.

Important information:

Please note that guest are required to show ID and credit card upon check in.

Private parking is available for free and is subject to availability.

The shuttle bus service is free of charge but the holy month of Ramadan only will be handle through Government with additional charge.Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

8
Based on 19240 reviews
Cleanliness: 6.96
Service: 7.93
Location: 8.97
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
İsa • family_with_children • tr
6
Pros:

Otelin konumu çok güzel ulaşım harika çalışanlar nazikti

Cons:

Odalar temiz değildi yataklar konforlu değildi tuvalete kıbleye doğru olmaması gerekliydi yemekler pahalıydı

2026-10-24 • via Nuitee
K
Kitaba • family_with_children • se
10
a guy works in that place name is aktar
Pros:

Almoste everything

Cons:

A guy that works in that place name aktar .

2026-10-24 • via Nuitee
S
Samarudin shehzad • solo_traveller • de
8
2026-10-24 • via Nuitee
K
Khalid • extended_group • sa
1
مكان إقامة سيئ جدا لا يستحق التقييم
Pros:

لا شئ تماما المكان مختلف عن آخر إقامه لي بهذا الفندق

Cons:

الغرفه غير نظيفه وبها رائحة سيئه ورطوبه
الخدمة سيئة
الوصول للفندق صعب لوجود سوق بائعه متجولين بالخارج
لن يكون وجهتي القادمه بالتأكيد فالاقامه كانت غير مريحة

2026-10-24 • via Nuitee
M
Malik Shahzad • family_with_children • bh
5
Won’t be staying next time
Pros:

Rooms are nice location is nice

Cons:

They closed the shuttle services. Shuttles are no longer available you have to go to haram by taxi and pay 30-40 riyals for one side. Room service and guest service was very slow this time staff was not too kind. Hairdryer was not working no toiletries available.

2026-10-24 • via Nuitee
حامد • couple • sa
5
تغير للاسف
Pros:

الموقع والنظافه المواقف

Cons:

زحام الشارع واغلاق الطريق لو معك سياره تتعطل
البسطات المخالفه امام الفندق مباشره لايمكنك المشي والمرور من كثرتها وتدني نظافه الموقع دون وجود اي تنظيم او رقابه

2026-10-24 • via Nuitee
H
Hany • couple • sa
7
2026-10-24 • via Nuitee
A
ANSI • family_with_children • sa
9
2026-10-24 • via Nuitee
احمد • couple • sa
8
Pros:

سرعه الدخول والخروج و اداء موظف الحقائب عماد حسين

Cons:

وجبه العشاء

2026-10-24 • via Nuitee
S
Samarudin shehzad • family_with_children • de
8
2026-10-24 • via Nuitee
R
Recep • family_with_children • tr
10
Pros:

Otel çalışanları herhangi bir ihtiyaçta hemen yardımcı oldular. Otel geç çıkış konusunda yardımcı oldu. Servisle 3 dk.

2026-10-24 • via Nuitee
A
Abdullah • family_with_children • sa
10
شكراا لخدمتكم وحسن التعامل
Pros:

النظافه واللباقه في الاستقبال

Cons:

لايوجد

2026-10-24 • via Nuitee
D
Dedi • solo_traveller • id
10
Luar biasa
Pros:

Service housekeeping its good sesuai dengan harga than'ks for you Mr. Minhaj Uddin and MD KhalilurRahman for service me

2026-10-24 • via Nuitee
G
Ghadair • family_with_children • sa
7
الإقامة جدا رائعه والخدمه للحرم متوفره ويستحق التجربه مرة أخرى
Pros:

الموقع مناسب جدا مقابل السعر وخدمة الموظفين ممتازه وسريعه رغم ازدحام المكان وكان العامل قمر الزمان يخدم طلابات الزوار بنفس ممتازه

Cons:

يجب على الفندق النظر في موضوع البسطات خارج الفندق فهي مزعجه جدا وتسبب الازدحام خصوصا كانت معي سياره
وكذلك يحتاج إلى تعطير الغرف فالغرفة الي اخذتها كانت رائحتها مزعجه

2026-10-23 • via Nuitee
A
Abdelrahman • family_with_children • sa
9
2026-10-23 • via Nuitee
S
sameer • couple • sa
8
2026-10-23 • via Nuitee
K
khaled • couple • sa
10
شكر خاص لموظفي الاستقبال على حفاوة الاستقبال والترحيب
2026-10-23 • via Nuitee
Y
Yahya Ebrahim • couple • sa
8
جيده
Pros:

تعامل الموظفين الاستقبال

Cons:

عدم راحة الزبون من الغرف التي فيها باب مزدوج

2026-10-23 • via Nuitee
S
soufiane • solo_traveller • fr
10
Pros:

Accueil incroyable, hôtel haut de gamme, personnel au petit soin!!!

2026-10-22 • via Nuitee
S
Sadio • family_with_children • fr
8
Pros:

‎I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained.the housekeeping staff were very friendly and helpful throughout my stay. especially MD Riaz HASSAN they were very nice and helpful and provide me excellent service.  the housekeeping .overall atmosphere was peaceful and pleasant. Everything was well organized, and I truly enjoyed my time here. I would definitely recommend this hotel to others and would be happy to stay here again. Thank you for the great hospitality

2026-10-22 • via Nuitee