Bürgerhofhotel Köln

Hotels
Independent
7 (76 reviews)
Bürgerstraße 16-18, Cologne, NW, 50667 , Cologne , DE

Facilities

Free WiFi
Wheelchair accessible
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Front desk (limited hours)
Smoke-free property
Upper floors accessible by stairs only

Review Highlights

Pros:
Excellent location
Friendly staff

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.3
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.9
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.5
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.5
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-11 17:58

Property Description

Centrally Located

  • Enjoy the convenience of being at the heart of Cologne's Innenstadt district, with attractions like City Hall, Wallraf Square, and the Rhine just steps away.

Cozy Accommodations

  • Unwind in one of our 11 well-appointed guestrooms, each featuring modern amenities like flat-screen TVs, complimentary Wi-Fi, and comfortable sitting areas.

Delicious Buffet Breakfast

  • Start your day right with a delicious buffet breakfast available daily for a fee, providing a variety of options to suit every palate.

Secure your stay at Bürgerhofhotel Köln now for a memorable experience in Cologne!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Pets

    Pets not allowed

  • General

    Property follows guide to reopening vacation rentals (DTV & DFV - Germany)

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7
Based on 76 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.3
Room Quality: 7.9
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 8
R
Rory friends
10
Pros:

Excellent location and friendly staff.

2025-05-26 via Nuitee
J
Jack family
8
Pros:

Very close to the Cathedral and train station within one block. In the middle of all of the restaurants and historic area. No staff really on site, a desk clerk for a few hours but nothing needed, the instructions are clear and they contacted me before our arrival. Our room was quite large with an upstairs loft!

2023-09-27 via Nuitee
M
Maria
6
Pros:

Empfangs/Personalservice fand ich nicht so gut

2023-08-13 via Nuitee
V
Verified traveler
4
Not a good hotel
Pros:

Not clean, uncomfortable and loud. Also, be aware the front office is only open 2-6pm, so you can't check in any other time or leave your luggage. Pay a little bit more to stay elsewhere!

2023-03-29 via Nuitee
S
Samira
10
Hält ein was es verspricht
Pros:

Super herziges einfaches zimmer mitten in der stadt 3 min vom dom entfernt. Wir kamen mit dem auto und nebendran hat es ein parkhaus. 18.- fuer 24h ist völlig in ordnung.
Bin zufrieden

2020-07-25 via Nuitee
V
Verified traveler self
4
Pros:

Zimmer war ausreichend von der Größe. Was unmöglich war ist,dass am Wasserhahn im Bad grüner Schimmel war. Bin was das angeht sehr enttäuscht.

2020-06-11 via Nuitee
J
Joseph
8
good experience
Pros:

An hotel well located and ease of navigation. The shopping malls and restaurants are just by the corner. Tourist sites and museum within 5 minutes walk

2020-01-28 via Nuitee
V
Verified traveler self
8
Pros:

Great location, modern, clean and practical for a short stay. Note there's not lift if you have a large case. Polite and efficient staff. May be noisy over summer nights as the building gets warm.

2019-07-11 via Nuitee
V
Verified traveler friends
6
Pros:

Sehr gute Lage inmitten der Kölner Altstadt,
Renovierte saubere Zimmer.
Kein freundlicher Empfang > die Mitarbeiterin fragte warum sie nur 1 Namen in der Anmeldung vorfinden würde obwohl wir doch 10 Personen seien. So musste sie tatsächlich arbeiten und 9 Namen eingeben. Katastrophales Frühstück > minimalistisch Auswahl, helle, steinharte Aufbackbrötchen, ungenießbarer Filterkaffee.

2019-07-11 via Nuitee
V
Verified traveler
2
Pros:

La zona todo cerca a mano
Malo la instalacion y el personal

2019-07-09 via Nuitee
S
Søren
8
Tæt ved Kölner Dom
Pros:

Der er ikke meget plads og ingen vild luksus. Men prisen genspejler beliggenheder. Alt var rent og pænt og betjeningen helt ok.

2019-07-03 via Nuitee
M
Marcus
8
Hotell med Kanonläge
Pros:

Hotellet hade kanonläge, nära Domen och gamla stan. Ganska små men renliga rum. Frukosten var tillfredställande men inte mer.

2019-06-29 via Nuitee
V
Verified traveler
2
Pros:

No reception during the night. .....If you lose ur keys, if ur keys are stolen, you yill sleep in the street. Indeed my keys hs been stolen, I call the phone number witten on the door in order tosomeone come to open me the door and the answer has been . I won t come. Well I ve sleep in the street, i did not receive any excuses, I did not receive any reduction BUT I RECEIVE A NEW BILL OF 50EUROS TO make a copy of the key .............. please avoid that hotel...

2019-06-23 via Nuitee
V
Verified traveler
2
Pros:

tenía muchísimas escaleras y había un personal que no nos dejó que dejáramos las valijas en consigna por dos horas y no podíamos salir así que estuvimos que recorrer colonia incomodos

2019-05-26 via Nuitee
V
Verified traveler partner
10
Pros:

Für einen Städtetrip eine sehr gute Location. Zentral gelegen.

2019-04-12 via Nuitee
F
Fernanda
4
Custo benefício não vale a pena.
Pros:

A limpeza e a localização excelentes. No entanto a cama era desconfortável, o chuveiro só caia água de um lado da ducha, muito barulho no corredor e o café da manhã com poucas opções. Não tinha frutas, nem bolo, nem vareidade de pães. Pelo custo do hotel não vale a pena.

2019-04-01 via Nuitee
R
Robert
8
Decent Hotel
Pros:

Decent hotel, excellent location for cathedral and Old Town.

2019-03-26 via Nuitee
V
Verified traveler self
10
Pros:

Great location, basic breakfast with tea, coffee juice, friendly staff, clean rooms great shower

2019-02-11 via Nuitee
V
Verified traveler
8
Städtereisehotel
Pros:

Wir waren zu einer Städtereise unterwegs. Das Hotel liegt sehr günstig in der Innenstadt und unser Dreibettzimmer ist für diesen Zweck sinnvoll und schön eingerichtet. Zur Sauberkeit und Rezeption gibt es keine negativen Anmerkungen. Das Frühstück war in Buffetform und vollkommen ausreichend. Bei Gehbehinderung müsste beachtet werden, dass es keinen Aufzug gibt.

2019-01-31 via Nuitee
V
Verified traveler
10
기대 이상으로 만족했던 호텔
Pros:

아침 식사가 정말 형편 없는 거 빼고는 다 좋았습니다. 가격 저렴하고, 깨끗하고 무엇보다 쾰른성당 뷰도 있고 시내 접근성이 좋았습니다.

2019-01-30 via Nuitee