Authent Hotel Otaru

Hotels
8.6 (1199 reviews)
Inaho 2-15-1 , Otaru , jp
+81 134-27-8100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and well-maintained
Cons:
Small room sizes
High parking fees
Limited food options

Categories

Cleanliness
8.7
Overall cleanliness is frequently highlighted as a strong point in reviews.
Service
8.9
Staff is consistently described as friendly and accommodating.
Location
9
Location is praised for its proximity to attractions and accessibility.
Room Quality
8.2
Some reviews mention small room sizes, which affects the score.
Amenities
8.4
Amenities like onsen and public bath facilities are well received.
Value for Money
8.4
Value perception is mixed due to some costs, but overall satisfaction remains high.
Food and Beverage
8.3
Breakfast and dinner options praised, although some guests desire more variety.
Overall Experience
8.9
Guests express high satisfaction and intent to return, indicating overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:03

Property Description

Convenient Location
Located just a 5-minute walk from JR Otaru Train Station, Authent Hotel Otaru offers easy access to transportation for your stay in Otaru.

Relaxing Amenities
Unwind in the sauna, indulge in a massage, or take a dip in the spacious public bath during your stay at Authent Hotel Otaru.

Dining Options
Enjoy a variety of culinary experiences with Western dishes at Casablanca, Japanese meals at Irifune restaurant, and Teppanyaki dishes at Kaio restaurant.

Experience comfort and convenience at Authent Hotel Otaru. Book your stay now!

Important information:

Please contact the hotel in advance if you are staying with more than 1 child. Normal adult rate may apply for the 2nd child if there is only 1 adult.

A cancellation charge applies if guests with a 2-nights-minimum rate cancel the first or the second night.

Breakfast is free of charge for children aged 0-6 years.

Maintenance work of the property will be carried out from 02/06/2026 0:45am to 02/06/2026 3:00am.

Please note that the elevator will be unavailable from 02/06/2026 0:45am to 02/06/2026 3:00am. During this period, guests must use the stairs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.6
Based on 1199 reviews
Cleanliness: 8.7
Service: 8.9
Location: 9
Room Quality: 8.2
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.3
Overall Experience: 8.9
M
Mee Keong • extended_group • sg
8
2026-07-25 • via Nuitee
T
TORINO • solo_traveller • hk
8
2026-07-25 • via Nuitee
C
CHIE • couple • jp
7
利便性抜群
Pros:

ロケーションが良かった

Cons:

部屋の壁が薄い
wifiが弱い。Android

2026-07-24 • via Nuitee
高橋 • solo_traveller • jp
8
2026-07-23 • via Nuitee
F
Frédéric • solo_traveller • ch
8
Pros:

The Onsen!

Cons:

Not the best beds in the world

2026-07-22 • via Nuitee
Y
YOSHIMICHI • solo_traveller • jp
6
2026-07-20 • via Nuitee
瑞穂 • solo_traveller • jp
9
Pros:

雨の日に宿泊したので、商店街のアーケードからホテルに入れてとても良かったです。

Cons:

部屋は、とても綺麗だったのですが、空気清浄機が清掃のランプが付いていて、少し残念でした。

2026-07-20 • via Nuitee
T
Tony • solo_traveller • tw
10
2026-07-19 • via Nuitee
L
LaAstree • solo_traveller • jp
8
2026-07-19 • via Nuitee
張 • solo_traveller • tw
9
Pros:

飯店後門連接有遮蔽的區域，雨天很方便，有中文接待人員，可提前寄放行李，退房繳納住宿稅。

2026-07-15 • via Nuitee
M
MIYUKI • solo_traveller • jp
4
2026-07-15 • via Nuitee
S
Samuel • couple • sg
9
2026-07-14 • via Nuitee
吳 • solo_traveller • tw
8
Pros:

每位員工都很親切，但原來的停車塔似乎停止使用，現有停車場只有20個，自駕者要早鳥入住才有車位，否則要停到遠一些的停車場。

2026-07-14 • via Nuitee
Y
YUNG-CHIH • extended_group • us
10
櫃檯能中文溝通，親切和藹，設備乾淨，離車站、運河距離適當，遊小樽相當方便
Pros:

員工

Cons:

無

2026-07-14 • via Nuitee
Y
Yasuaki • solo_traveller • jp
8
2026-07-12 • via Nuitee
M
Miyuki • couple • jp
8
まあまあかなぁ。
Pros:

アクセスが便利、バーは良いと思う。

Cons:

チェックインする際、朝食付きと案内されたので
朝行ったら、違いますけどと言われ恥かいた。
今回長旅で16泊ホテルライフだったから、
こちらも気づかなかったけど、誤案内は訂正して下さい。

2026-07-11 • via Nuitee
讀書人 • family_with_children • tw
8
Pros:

距離車站及運河有一小段路，當作散步

Cons:

停車位不足，要找地方停車

2026-07-10 • via Nuitee
讀書人 • family_with_children • tw
8
Pros:

距離車站及運河有一段距離

Cons:

停車位不足，要找地方停車

2026-07-10 • via Nuitee
N
Nguyen • family_with_children • vn
9
2026-07-07 • via Nuitee
H
Henry • solo_traveller • at
9
Pros:

Großartiges Hotel! Zentrale Lage, Personal, heißes Bad!
Großer Unterschied in Größe und Komfort - aber nur kleiner Preisunterschied zwischen Double Room und Standard Twin Room.

Cons:

Double Room ist sehr klein mit hoher Stolper-Stufe ins sehr kleine Bad!

2026-07-06 • via Nuitee