Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Misleading apartment description
Noise from street

Categories

Cleanliness
9.54
The apartment was noted as clean based on multiple positive reviews.
Service
9.99
Roberto, the host, received high praise for being helpful and friendly.
Location
10
Consistently highlighted as excellent with a central position in Lucca.
Room Quality
9
Rooms were described as spacious and comfortable, though a few negatives were noted.
Amenities
8.53
General amenities were not particularly highlighted; some complaints about a lack of Wi-Fi.
Value for Money
8.49
Mixed opinions due to a misleading description regarding the balcony access.
Food and Beverage
8.54
Not explicitly mentioned in reviews, assigned 'Standard quality for this hotel tier'.
Overall Experience
9.53
Overall experience was predominantly positive from most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:13

Property Description

Central Location in Historic Lucca
Casa Paolina offers modern apartments in the heart of Lucca, just a short walk from the train station. Situated within the medieval city walls, guests can easily explore nearby attractions like Piazza dell’Anfiteatro and San Martino Cathedral.

Comfort and Convenience
The air-conditioned apartments feature fully-equipped kitchens, living areas with TVs, and the convenience of free Wi-Fi. Some units even boast spa baths for added relaxation during your stay.

Easy Access to Transportation
With the A11 motorway less than 2 km away and Pisa Galileo Galilei Airport a 40-minute drive, Casa Paolina provides ease of access for travelers. Don't miss the chance to experience the charm of Lucca from this centrally located accommodation.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

For arrivals after 18:00, please call the mobile phone contact provided in the booking confirmation.

A surcharge of EUR 30 applies for arrivals after 18:00. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 30 per person per night when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 861 reviews
Cleanliness: 9.54
Service: 9.99
Location: 10
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.53
F
Florian • solo_traveller • fr
10
Pros:

Le logement est spacieux et bien agencé, situé en plein cœur de la ville.

Cons:

La cuisine est très petite mais fonctionnelle.

2026-04-16 • via Nuitee
M
MARCO • family_with_children • it
8
2026-04-14 • via Nuitee
C
Caroline • solo_traveller • be
8
Pros:

Ligging

2026-04-14 • via Nuitee
S
Suzette • solo_traveller • us
10
Excellent Place! In fact, this is my second stay here. And why would I come back if it wasn't wonderful?
Pros:

Casa Paolina gives you everything you want for a visit in Lucca! Excellent location, excellent accommodations, excellent Wi-Fi in your suite, kitchenette with coffee olive oil oil salt pepper cooking utensils dishes and refrigerator.

Cons:

There is nothing that I didn't like about this property.

2026-04-14 • via Nuitee
E
Elizabeth • extended_group • gb
8
Perfecto - will return for sure
Pros:

Excellent location right in the heart of the Walls of Lucca. Everything - shops and restaurants literally on the doorstep so was perfect for my 88 year old father who has limited mobility. The apartment had a lift too and Roberto the manager was very helpful.

Cons:

A nest of tables in the Puccini Apartment for drinks would helpful and some decent hangers in the wardrobes.

2026-04-13 • via Nuitee
P
Paola • extended_group • it
10
Appartamento molto spazioso e centralissimo. Il balconcino che da sulla piazza e’ una meraviglia. Perfetto per 7 persone
Pros:

Molto spaziosa e pulita. Posizione centralissima.

Cons:

Niente

2026-04-12 • via Nuitee
M
Miriam • extended_group • de
9
Pros:

Die Lage ist sensationell. Die Wohnungen, die wir hatten, waren sehr einfach ausgestattet (vor allem die Küchen)- Wir haben aber auch nicht das Appartment bekommen, das wir gebucht und bestätigt bekommen hatten. Leider ließen sich die Türen nicht richtig schließen ( besonders blöd bei der Toilette). Aber: die Lage ist sensationell und wiegt alles andere auf.

2026-04-08 • via Nuitee
N
Natalia • family_with_children • gb
10
2026-04-07 • via Nuitee
M
Mario • family_with_children • it
10
Pros:

Posizione, pulizia, cortesia

2026-04-04 • via Nuitee
F
Fabiano • extended_group • br
10
Pros:

Localização muito boa! Roberto nos recebeu muito bem, nos forneceu informações. Ficaria lá novamente sem dúvidas!

2026-04-04 • via Nuitee
M
Marlene • extended_group • dk
10
Fantastisk beliggenhed, stor og rummelig
Pros:

Fantastisk beliggenhed med alt man behøver indenfor få meter. Lejligheden har en skøn lille altan med det dejligste solskin og lejligheden indeholder alt hvad vi havde brug for.

Cons:

Intet

2026-04-03 • via Nuitee
M
Marc • extended_group • be
8
Good located stay in Lucca
Pros:

Excellent location / easy to get in

Cons:

quite noisy during night /

2026-04-02 • via Nuitee
L
Lara • couple • it
10
Perfetta!
Pros:

Appartamento accogliente e pulito !posizione fantastica in pieno centro

Cons:

Nulla!!!!

2026-04-02 • via Nuitee
D
Dimitri • solo_traveller • us
10
Heart of Lucca
Pros:

Wonderful location in the middle of everything. The apartment was large, very well equipped and warm. Could not wish for more.

Cons:

N/a

2026-04-01 • via Nuitee
V
Valentina • family_with_children • it
10
Tutto perfetto!
Pros:

Il soggiorno è stato perfetto. Il palazzo è centralissimo, in una posizione davvero invidiabile. L’appartamento spazioso, pulito, ben organizzato. Tutti gentilissimi e affabili. Roberto adorabile. Sicuramente torneremo qui, in un prossimo soggiorno a Lucca!

Cons:

Ci è piaciuto tutto. L’unico appunto che posso fare è che, nella camera più piccola, manca un appendiabiti.
Ovviamente, però, non è certo una mancanza che abbia inficiato il soggiorno!

2026-03-30 • via Nuitee
A
Andrea • extended_group • it
9
Lucca val bene una notte!
Pros:

Posizionata nel centro di Lucca accanto a piazza Napoleone, offre appartamenti completi di tutti i servizi, ampi e comodi. Staff molto disponibile e gentile. Siamo stati molto bene.

2026-03-23 • via Nuitee
M
MARIO • family_with_children • it
9
Tutto corrisponde alla descrizione ma il vero plus è Roberto della reception, persona squisita e disponibile.
Pros:

Posizione, pulizia e accoglienza e , per finire , una fondamentale gentilezza in un momento di difficoltà e necessità di mia figlia.

Cons:

Nulla.

2026-03-22 • via Nuitee
G
Guido • couple • it
9
è stato un piacevole ritorno
Pros:

zona giorno comodissima , camera silenziosa

Cons:

box doccia

2026-03-15 • via Nuitee
M
Maria Vittoria • extended_group • it
10
2026-03-09 • via Nuitee
B
Bar • couple • il
10
Great host and amazing location
Pros:

We only stayed for one night, but Roberto was extremely kind and welcoming. He even gave us an upgraded room that completely exceeded our expectations, which we were very grateful for. The location was amazing, we were able to eat and drink literally right below our room. It was a really great stay!

2026-03-05 • via Nuitee