Orchid Residence

Check in was a little rocky. It would be great so have reception staff at both locations.
Lange was kind, clever and helpful!

Asked for a king sized bed, got two small sized bed. It was not clean, in bad condition, staff did not even talk

Value for money. Stayed 2 different nights in different room. The room 203 facing the food street was noisy with music until 1 am. The room 208, the bed already sunk and need a change.

It was good
But the area is very load

Good location at the end of Chaweng main street. Room was clean but cleaned only on request. Good furniture and bed. Overall good stay.

even for one night, one would expect some basics to be in place.. firstly bad reception with the guy not knowing what to do till I helped him find our reservation. then 4. floors without lift and no help in carrying luggage.. mosquito bites all night and stained bedsheets .. never again

There was a boxing stadium next to the guesthouse and so noisy the announcement up late night.

I didn't like some furniture very old and floor carpet came off and dirty...

It was written available all rooms the wifi but didn't work in the room and lobby either...
I booked this guest house because of available using the wifi in the room though!!!

The manager told me that it would fix today but didn't fix properly...and she told me your room cannot use wifi with no apologize...
Also, it was written free bottle of water and booked 2 days but only one day bottle of water prepared and I had to ask but the manager just told her staff to give one more bottle...2 bottles a day though...

One of staffs tried to help me out a lot but she could not speak English unfortunately...

Anyway, very unhappy stayed this guest house.

I was moved to orchid residence 2 (which is a newer version of the hotel). On my second day, I suffered an extremely bad case of food poisoning and ended up in a hospital. The hotel staff treated me like their own family, got me food and Tylenol, called an ambulance, helped me walk to it, and more. They didn't even charge me for the night my stuff was here and I stayed overnight at the hospital.
The most wonderful staff and management team I've come across- they truly care about you and got your back. Excellent location and facilities too. I highly recommend this hotel on your trip to koh samui!

Lady on reception was super friendly, room was huge! And very clean, good central location. I would stay here again, thank you!

Very nice but so much noise from the boxing stadium

Very clean and comfortable room in a very good but slightly noisy area. Not a problem for my friend and I but don't expect to be able to sleep before midnight.
Seconds away from shops, restaurants, bars and an excellent nightly food market. About 2 minute's from the beach.

We enjoyed this hotel so much that we booked another stay. Great location, clean, comfy

If you booking this hotel, please tell your transport or travel agent your hotel is Orchid Residence 2 which opposite Samui Green Hotel. There are on more Orchid Residence.
Bar and food stall in front hotel, so will noisy until 12am midnight.
7-11 & restaurant nearby.
Walk to the beach only 5 minutes.

Room very large and clean older style .staff very helpful ,good for backpackers or couples on a budject that don't want a resort type stay

Good locations for full moon partiers!
Close to the beach
Clean

Amazing staff

Good Location.
Comfort Room with Big space.
Next trip will stay this hotel again.

We had an excellent stay booked 2 nights ended up staying 11 nights great location 5 min walk to the beach and restaurants and bars, staff are very friendly would definitely stay here again perfect for travelers

Good hotel in a good location 5 minute walk to the beach and restaurants and the bars are also near by booked for 2 nights ended up staying 8 great for the price also its right next door to the boxing stadium which is a great night out

have a lot of mostquitos,but good location

We were a group of friends and we had an overall nice experience. The hotel is in the middle of the hustle-bustle, so if you are travelling with small children or hoping for a good night's rest, it might not be your best option.
Affordable, clean hotel, the staff was very helpful.
The wifi was only working in the reception area.