Ixora Hotel Penang

Hotels
7.7 (4192 reviews)
Jalan Baru, Bandar Perai Jaya , Perai , my

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Reasonable breakfast choices
Cons:
Dirty parking area
Some food did not meet taste expectations
Check-in delays

Categories

Cleanliness
6.85
Some reviews mentioned issues such as towel smells and dirty parking.
Service
7.82
Staff are friendly and responsive to calls for help.
Location
8.35
Location is frequently mentioned positively and is a winning factor.
Room Quality
8.3
Rooms are generally described as clean, spacious, and comfortable.
Amenities
7.84
Facilities like pool and room service received positive feedback, though some issues noted.
Value for Money
8.29
Most reviews indicate the experience is worth the price.
Food and Beverage
6.85
Food received mixed reviews, with some liking it while others found it not to their taste.
Overall Experience
7.32
Overall experience is generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:02

Property Description

Modern Accommodation with Free WiFi
Stay in our modern guest rooms with complimentary WiFi, perfect for both leisure and business travelers.

Relaxing Outdoor Pool and Fitness Centre
Unwind by taking a refreshing dip in our outdoor pool or stay active at our well-equipped fitness centre during your stay.

Dining Options and Convenient Amenities
Indulge in daily buffet breakfast at The Straits Cafe & Lounge or opt for in-room dining with our room service. Enjoy a relaxing time at the Library Lounge, while our vending machines offer easy access to refreshments.

Book now to experience the perfect blend of comfort and convenience at Ixora Hotel Penang!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for MYR 127.20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 4192 reviews
Cleanliness: 6.85
Service: 7.82
Location: 8.35
Room Quality: 8.3
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 6.85
Overall Experience: 7.32
B
Bung Hong • solo_traveller • my
9
More of a business hotel
Pros:

Clean

Cons:

No shopping n food shops in the area

2026-03-07 • via Nuitee
S
Shamsudin • family_with_children • my
8
2026-03-07 • via Nuitee
I
intan • solo_traveller • my
8
2026-03-06 • via Nuitee
(
(DVS) • extended_group • my
10
Good value for money
Pros:

The room space, the air conditioner, the mini fridge.

Cons:

I don't know how to use the TV remote control.

2026-03-06 • via Nuitee
W
WAN ABDUL • couple • my
8
2026-03-06 • via Nuitee
Z
zulaiha • couple • my
8
2026-03-05 • via Nuitee
Z
Zaidi • couple • my
10
Good
Pros:

Good

Cons:

Good

2026-03-03 • via Nuitee
G
Goh • solo_traveller • my
6
Pros:

Everything is ok except check in

Cons:

The check in is pretty complicated, even we registered at booking . Com all particular but during check in they asked again . Even same day recheck in hotel SAME question will come to you ..

2026-03-02 • via Nuitee
D
David • extended_group • my
10
Pros:

Overall all is very good

Cons:

Nothing to comment since all was good

2026-03-01 • via Nuitee
J
Janaki • family_with_children • my
8
Overall superb👌
Pros:

Strategic location, big room & very clean, staffs are friendly & very nice buffet breakfast.

2026-03-01 • via Nuitee
C
Chee • extended_group • my
5
smelly at hotel corridor & room
2026-03-01 • via Nuitee
K
KHAIRIAH • family_with_children • my
7
2026-03-01 • via Nuitee
A
Azamuddin • couple • my
9
2026-02-28 • via Nuitee
W
WAI MYO • couple • my
10
2026-02-28 • via Nuitee
S
SOFFAN • solo_traveller • my
9
satisfactory for a short break
Pros:

room large is very comfortable but the mattress is not satisfactory, the room smells of cigarette smoke.

Cons:

The mattress should be thick and soft, appropriate for the price per room.

2026-02-28 • via Nuitee
T
thilaga • family_with_children • my
4
the staff giving multiple answer for the same issue.
Pros:

Breakfast ok

Cons:

the staff

2026-02-27 • via Nuitee
K
Kasaven • couple • my
9
2026-02-27 • via Nuitee
Z
Zuraini • couple • my
9
2026-02-27 • via Nuitee
K
Kasturi • family_with_children • my
1
2026-02-26 • via Nuitee
S
Scha • couple • my
7
2026-02-26 • via Nuitee