Ixora Hotel Penang

Hotels
7.7 (4716 reviews)
Jalan Baru, Bandar Perai Jaya , Perai , MY
+60 4-382 8888

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Reasonable breakfast choices
Cons:
Dirty parking area
Some food did not meet taste expectations
Check-in delays

Categories

Cleanliness
6.85
Some reviews mentioned issues such as towel smells and dirty parking.
Service
7.82
Staff are friendly and responsive to calls for help.
Location
8.35
Location is frequently mentioned positively and is a winning factor.
Room Quality
8.3
Rooms are generally described as clean, spacious, and comfortable.
Amenities
7.84
Facilities like pool and room service received positive feedback, though some issues noted.
Value for Money
8.29
Most reviews indicate the experience is worth the price.
Food and Beverage
6.85
Food received mixed reviews, with some liking it while others found it not to their taste.
Overall Experience
7.32
Overall experience is generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:02

Property Description

Modern Accommodation with Free WiFi
Stay in our modern guest rooms with complimentary WiFi, perfect for both leisure and business travelers.

Relaxing Outdoor Pool and Fitness Centre
Unwind by taking a refreshing dip in our outdoor pool or stay active at our well-equipped fitness centre during your stay.

Dining Options and Convenient Amenities
Indulge in daily buffet breakfast at The Straits Cafe & Lounge or opt for in-room dining with our room service. Enjoy a relaxing time at the Library Lounge, while our vending machines offer easy access to refreshments.

Book now to experience the perfect blend of comfort and convenience at Ixora Hotel Penang!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

7.7
Based on 4716 reviews
Cleanliness: 6.85
Service: 7.82
Location: 8.35
Room Quality: 8.3
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 6.85
Overall Experience: 7.32
M
Mohd Yunus • solo_traveller • my
10
Pros:

Clean. Staff very helpful.

Cons:

None

2026-09-18 • via Nuitee
A
Afiqah • solo_traveller • my
9
2026-09-18 • via Nuitee
P
Peter • couple • au
9
Pros:

The staff and Manager were extremely pleasant.

Cons:

Children unsupervised in the adult pool

2026-09-18 • via Nuitee
N
Nur Rahimah • couple • my
10
2026-09-17 • via Nuitee
A
Adlina • couple • my
7
2026-09-17 • via Nuitee
A
Aidarafidah • solo_traveller • my
8
2026-09-17 • via Nuitee
T
Thenmalar • family_with_children • gb
3
2026-09-16 • via Nuitee
I
Iskandar Zidane • solo_traveller • my
8
Pros:

Spacious room and bathroom

Cons:

Limited personnel at the reception.

2026-09-15 • via Nuitee
R
Reendu • solo_traveller • my
8
Cons:

Datang jam 2.30..tapi check in bilik jam 4 ptg sebab lambat buat housekeeping. Tandas tiada paip air(bidet). Tv ada 1 channel sahaja.

2026-09-15 • via Nuitee
M
M syairazi • solo_traveller • my
10
2026-09-15 • via Nuitee
Y
YAP MENG • solo_traveller • my
2
2026-09-15 • via Nuitee
A
Abdullah • family_with_children • my
9
hotel near the hospital
Pros:

breakfast very nice

2026-09-14 • via Nuitee
N
Norliyana • couple • my
2
Not coming again
Pros:

Only the hotel parking

Cons:

The room was too outdated.
Very old design.
The bedsheet was found with stains, so the hygiene and cleanliness were totally out.
Free wifi but super duper slow line, you cannot even watched Netflix with the wifi.

2026-09-13 • via Nuitee
S
SITI MUSLIHAT • extended_group • my
9
2026-09-13 • via Nuitee
H
Hafriz Faliq • family_with_children • my
10
value for money
Pros:

comfy. carpet inside the hotel is thick and comfortable to sit.

Cons:

nothing

2026-09-13 • via Nuitee
L
LEE • solo_traveller • my
4
Not a pleasant stay.
Pros:

Air cond is cold and good water pressure.

Cons:

Not clean, very outdated and staff not really friendly.

2026-09-11 • via Nuitee
M
Mohd Hilmi • solo_traveller • my
1
2026-09-10 • via Nuitee
A
Aysha • solo_traveller • my
1
Very unpleasant stay! Very dissapointed l
Pros:

Location

Cons:

Toilet seat had splashed urine stain! And had horrible smell when I open the lot of the toilet bowl. Had to call for cleaning while I was in the room
There were coacroaches in the room!

2026-09-10 • via Nuitee
H
Hilmi • solo_traveller • my
1
2026-09-10 • via Nuitee
R
Raziq • solo_traveller • my
1
Pros:

Nothing

Cons:

The whole unit is horrible n dirty

2026-09-07 • via Nuitee