Ixora Hotel Penang

Hotels
7.7 (4716 reviews)
Jalan Baru, Bandar Perai Jaya , Perai , MY
+60 4-382 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Reasonable breakfast choices
Cons:
Dirty parking area
Some food did not meet taste expectations
Check-in delays

Categories

Cleanliness
6.85
Some reviews mentioned issues such as towel smells and dirty parking.
Service
7.82
Staff are friendly and responsive to calls for help.
Location
8.35
Location is frequently mentioned positively and is a winning factor.
Room Quality
8.3
Rooms are generally described as clean, spacious, and comfortable.
Amenities
7.84
Facilities like pool and room service received positive feedback, though some issues noted.
Value for Money
8.29
Most reviews indicate the experience is worth the price.
Food and Beverage
6.85
Food received mixed reviews, with some liking it while others found it not to their taste.
Overall Experience
7.32
Overall experience is generally positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:02

Property Description

Modern Accommodation with Free WiFi
Stay in our modern guest rooms with complimentary WiFi, perfect for both leisure and business travelers.

Relaxing Outdoor Pool and Fitness Centre
Unwind by taking a refreshing dip in our outdoor pool or stay active at our well-equipped fitness centre during your stay.

Dining Options and Convenient Amenities
Indulge in daily buffet breakfast at The Straits Cafe & Lounge or opt for in-room dining with our room service. Enjoy a relaxing time at the Library Lounge, while our vending machines offer easy access to refreshments.

Book now to experience the perfect blend of comfort and convenience at Ixora Hotel Penang!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check-in. Please note that this is not included in the room rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

7.7
Based on 4716 reviews
Cleanliness: 6.85
Service: 7.82
Location: 8.35
Room Quality: 8.3
Amenities: 7.84
Value for Money: 8.29
Food and Beverage: 6.85
Overall Experience: 7.32
S
Saad • solo_traveller • my
4
2026-10-31 • via Nuitee
S
Stanley Mathew • family_with_children • my
7
Pros:

last time i came shower had some issues. this time washroom door was noise. had to apply my son's hair oil on the hinge. besides that, everything was great.

2026-10-30 • via Nuitee
Y
YUSLAN KHUSAIRI • couple • my
8
N/a
Pros:

N/a

Cons:

N/a

2026-10-30 • via Nuitee
N
NRao • extended_group • my
10
My favourite Hotel during my every visit
Pros:

Complimentary Executive Lounge access that comes with the room booking.

Cons:

Nil

2026-10-30 • via Nuitee
O
Oddvar • solo_traveller • no
8
Greit for korte opphold
Pros:

Kort kjøretur fra Butterworth togstasjon. Passet meg bra. Stort kjøpesenter kort gange unna.

Cons:

Jeg var litt sen til frokost. Kunne kanskje fylt på litt mer av enkelte ting.

2026-10-28 • via Nuitee
R
Ramly • couple • my
10
2026-10-27 • via Nuitee
M
Mohd • couple • my
10
2026-10-27 • via Nuitee
S
syukri Bin • couple • my
7
2026-10-27 • via Nuitee
S
syukri Bin • couple • my
7
2026-10-27 • via Nuitee
H
Hilmi • extended_group • my
9
Pros:

everythg is okay

Cons:

overall is good value

2026-10-27 • via Nuitee
G
Gulrahfia • solo_traveller • my
10
Pros:

Good

Cons:

Good

2026-10-25 • via Nuitee
M
MIN FAUZI BIN MIN SARWI • extended_group • my
8
2026-10-25 • via Nuitee
R
Rubenathan • couple • my
8
2026-10-25 • via Nuitee
A
Ahmad Johari • extended_group • my
8
2026-10-25 • via Nuitee
M
MR. MAYA • family_with_children • my
10
2026-10-24 • via Nuitee
M
Mohamad Yusuff • extended_group • my
10
2026-10-24 • via Nuitee
M
Mazlina • couple • my
8
Pros:

The little details provided eg free snacks, coffee machine with capsules, soft drinks in the room and apples at reception.
The hotel location which easily accessible to highways and main roads.
The size of room is good with large bathroom.
Friendly and helpful staff.
The unmanned convenience store is a good idea.

Cons:

The smell of coridoor a bit musty especially when the aircon was not on. The air freshener was not sufficient to mask the musty smell(sometime smell like cockroach eventhough i dont see any)
No eating place around the area...there is a mall beside the hotel but almost dying.

2026-10-23 • via Nuitee
M
Mr. Azhar • family_with_children • my
9
2026-10-21 • via Nuitee
M
mohammad zaim • family_with_children • my
8
Quality hotel and value for money
Pros:

Satisfying, value for money

Cons:

Only the area not much thing to do except go to Penang island

2026-10-21 • via Nuitee
M
masfarlinie • couple • my
10
2026-10-20 • via Nuitee