Fairfield Inn & Suites by Marriott New York Staten Island

Hotels
•
Fairfield Inn
7.3 (718 reviews)
290 Wild Avenue , Staten Island , US
+1 718-698-8811

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable beds
Cons:
Poor cleanliness
Shortage of staff
Bad room quality

Categories

Cleanliness
5.51
Multiple reviews mentioned the rooms were not cleaned properly and reported bad conditions.
Service
8.48
Many reviews noted that the staff were helpful and friendly.
Location
8.02
Some praised the location, while others noted it was far from key attractions.
Room Quality
6.47
Room conditions were reported as bad, with issues such as no hot water and unclean rooms.
Amenities
6.5
Limited amenities were mentioned, such as no bar or dinner options.
Value for Money
7.96
Overall perception of value was fair, some found it acceptable for the price.
Food and Beverage
8.01
Breakfast quality was mentioned positively, though selection was limited at peak times.
Overall Experience
7.48
General sentiment was mixed, with some positive aspects but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:11

Property Description

Convenient Location
Fairfield Inn & Suites by Marriott New York Staten Island is just a 30-minute drive from Manhattan, offering a perfect blend of city accessibility and suburban tranquility.

Comfortable Accommodation
Each room is equipped with a cable TV, air conditioning, a desk, and ironing facilities. Enjoy complimentary toiletries in the en suite bathroom for added convenience.

Amenities Galore
With an on-site restaurant, lounge, 24-hour business center, fitness center, and free public parking, guests have everything they need for a seamless stay. Plus, enjoy a complimentary shuttle service to the Staten Island Ferry for easy access to Manhattan.

Ready to experience the perfect mix of comfort and convenience? Book your stay at Fairfield Inn & Suites by Marriott New York Staten Island now!

Important information:

Please note, the complimentary shuttle to the Staten Island Ferry is available from May 1st through October 31st.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Guest Reviews

7.3
Based on 718 reviews
Cleanliness: 5.51
Service: 8.48
Location: 8.02
Room Quality: 6.47
Amenities: 6.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.48
K
Krista • couple • us
10
2026-09-07 • via Nuitee
I
Itay • solo_traveller • il
10
Pros:

הכל. מאאוחת הבוקר ועד נוחות החדר.

2026-08-13 • via Nuitee
E
Evgenii • solo_traveller • us
5
Заменить ковролин в номере и провести чистку
Cons:

Сильно воняет, Запах собачьей мочи в номере. В номере 207

2026-07-23 • via Nuitee
D
Denis • family_with_children • us
1
2026-07-20 • via Nuitee
E
Ed • couple • us
8
2026-07-20 • via Nuitee
H
Haider • couple • us
1
Cons:

reserved king size bed but they gave me the room queen size I called the reception they said we don’t have any available and they ask me to checkout rather than other options

2026-07-19 • via Nuitee
P
Papargjir • extended_group • us
10
2026-07-11 • via Nuitee
R
Raymond • family_with_children • us
4
Cons:

As we were checking in, the staff said that our room that re-reserved had been filled, and they gave us a lesser valued room. I had reserved the room way in Advance advanced so there should’ve been no reason that they gave our room away. I was not very happy. I had rented a room with a whirlpool in it and they gave that room away to somebody else and gave us a room that did not have it. I should be somehow compensated.

2026-07-07 • via Nuitee
J
Jennifer • family_with_children • us
9
Great experience!
Pros:

I love the location of this property and how clean everything was.

Cons:

The mattresses weren’t the most comfortable I’ve encountered, but they were fine.

2026-07-06 • via Nuitee
S
Sherrod • extended_group • us
10
2026-07-05 • via Nuitee
M
Mariluz • solo_traveller • us
9
2026-06-30 • via Nuitee
R
Rafael • couple • pr
9
Descanso
2026-06-28 • via Nuitee
R
Rashidi • couple • ca
7
2026-06-21 • via Nuitee
G
Gubin • couple • us
8
2026-06-19 • via Nuitee
E
Engelhardt-olsen • solo_traveller • no
4
Pros:

Det var lite jeg likte så ja

Cons:

Sengen var hard, putene var for tynne og ubehagelige. Endte opp med å kjøpe en egen pute for så vidt å få sove. Tapeten i rommet drev og falt av. Frokosten var ikke til å skryte av.

2026-06-15 • via Nuitee
K
Khodorov • solo_traveller • us
10
2026-06-15 • via Nuitee
T
Tyler • couple • us
6
Pros:

The front desk staff

Cons:

I didn’t like that the door would not lock completely. The door to my room would have to be pushed all the way close in order for it to close when I first walked in housekeeping literally just had finished cleaning the room, but it still was dirty. There were stains on the carpet stains on the bed and when I mentioned it to the staff nothing was done

2026-06-13 • via Nuitee
G
Gubin • couple • us
8
2026-06-11 • via Nuitee
S
Stephanie • family_with_children • us
1
Bring your own cleaning supplies bc the bathrooms will be dirty
Cons:

My concerns weren’t addressed & dirty bathrooms

2026-05-27 • via Nuitee
C
Chen • solo_traveller • us
8
2026-05-21 • via Nuitee