Fairfield Inn & Suites by Marriott New York Staten Island

Hotels
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Fairfield Inn
7.3 (691 reviews)
290 Wild Avenue , Staten Island , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable beds
Cons:
Poor cleanliness
Shortage of staff
Bad room quality

Categories

Cleanliness
5.51
Multiple reviews mentioned the rooms were not cleaned properly and reported bad conditions.
Service
8.48
Many reviews noted that the staff were helpful and friendly.
Location
8.02
Some praised the location, while others noted it was far from key attractions.
Room Quality
6.47
Room conditions were reported as bad, with issues such as no hot water and unclean rooms.
Amenities
6.5
Limited amenities were mentioned, such as no bar or dinner options.
Value for Money
7.96
Overall perception of value was fair, some found it acceptable for the price.
Food and Beverage
8.01
Breakfast quality was mentioned positively, though selection was limited at peak times.
Overall Experience
7.48
General sentiment was mixed, with some positive aspects but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:11

Property Description

Convenient Location
Fairfield Inn & Suites by Marriott New York Staten Island is just a 30-minute drive from Manhattan, offering a perfect blend of city accessibility and suburban tranquility.

Comfortable Accommodation
Each room is equipped with a cable TV, air conditioning, a desk, and ironing facilities. Enjoy complimentary toiletries in the en suite bathroom for added convenience.

Amenities Galore
With an on-site restaurant, lounge, 24-hour business center, fitness center, and free public parking, guests have everything they need for a seamless stay. Plus, enjoy a complimentary shuttle service to the Staten Island Ferry for easy access to Manhattan.

Ready to experience the perfect mix of comfort and convenience? Book your stay at Fairfield Inn & Suites by Marriott New York Staten Island now!

Important information:

Please note, the complimentary shuttle to the Staten Island Ferry is available from May 1st through October 31st.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 691 reviews
Cleanliness: 5.51
Service: 8.48
Location: 8.02
Room Quality: 6.47
Amenities: 6.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.48
V
Victoria • solo_traveller • us
9
My stay was peace, breakfast was buffet style and healthy.
Pros:

Staff were courteous and professional.

Cons:

Nothing.

2026-02-12 • via Nuitee
L
Louisa • family_with_children • us
9
Pros:

Even though they were short staffed you didnt notice with the staff that was on duty

Cons:

Nothing I didnt like

2026-02-10 • via Nuitee
L
Luke • couple • us
2
Bad experience and terrible way to end New Year’s Eve
Pros:

We stayed New Year’s Eve. I was already in bed when my husband came in and noticed a reddish stain still wet on the quilt which went down through to the top sheet. He went down to the desk and they said they didn’t have clean linens we would have to move. It was about 2 am. Hotel said we’d have to contact Booking.com Booking.com said we’d have to contact hotel. No one returns ourrrpeated calls. Seems like we shouldn’t have to pay full price for a disgusting and inconvenient experience at 2 am. .

2026-01-28 • via Nuitee
L
Lori Ann • couple • us
1
Understaffed but those did work were great. Room was dirty.
Pros:

Our hotel room was not probably cleaned before us stay. We found pubic hair on the toilet and on the bathroom floor. The bathroom also had visible signs of mold on the ceiling. The vanity paint varnish was coming off and peeling. The door looked like it was peeling in certain places I found press on nails underneath the bed. The staff, however, was very friendly and very accommodating. I did not let them know my frustrations because I was leaving very early the next morning.

Cons:

Cleanliness

2026-01-22 • via Nuitee
A
April • family_with_children • us
5
It was convienient for the reason i was on Staten Island.
Pros:

breakfast was nice, and the check in staff was accommodating

Cons:

I specifially book a room with the Whirl pool tub for my sister so that she could enjoy a nice bath. The tub had splattered blood stains. By the time i could ask about getting it cleaned there was no staff available to clean it and it was late. They did offer to move us into another room, just wouldnt have the tub, plus i travelled with my 80 year old mother. It wouldn't have been fair to move her that time of night.

2026-01-22 • via Nuitee
J
Javier • couple • us
9
2026-01-22 • via Nuitee
M
Maria • solo_traveller • us
9
It fit my needs perfectly
Pros:

Reception was very, very accommodating

2026-01-21 • via Nuitee
D
David • couple • us
1
Had to wait 25 minutes for Hot Water to Shower.
Pros:

Nothing

Cons:

Room was in bad shape…
- No Towel Hooks.
- No Hot Water.
- Bathroom Lights were not working.
- Holes in Ceiling’s not properly
repaired.
- Wall Dispenser (Soap’s / Cream Rinse)
Not secured to wall.
- No Microwave in Room.

2026-01-20 • via Nuitee
R
Robert • family_with_children • us
8
I would stay there again.
Pros:

The room was spotless, the breakfast was great and the woman at the front desk was adorable.

Cons:

It was all good

2026-01-19 • via Nuitee
S
Shawn • extended_group • us
1
Cons:

They did not have a room available. Booking.com did not refund my money.

2026-01-19 • via Nuitee
J
John • family_with_children • us
8
Overall very good. I would come back
Pros:

Breakfast was very good. Coffee was excellent. King size bed was excellent. Internet TV excellent.

Cons:

Woman receptionist at check in was a bit rude. She didn't like some legit questions I had.

2026-01-19 • via Nuitee
C
Chin • family_with_children • us
2
very disappointed for the price.
Pros:

the staff is friendly

Cons:

the room is not clean. the bed had stains all over the mattress. the hot water for shower took long to turn on. the sink faucet water had little drops. the floor is dirty. the hotel is next to self storage unit. no view. AC unit mad loud noise when turn on. The price for the hotel is very expensive. The place needs improvement.

2026-01-19 • via Nuitee
Y
Yuna Madalen • family_with_children • fr
10
Très bien !
Pros:

L’établissement était super, propre, silencieux, bien équipée, un personnels accueillant et sympathique. Petit-déjeuner proposé complet.

Cons:

L’hôtel est entre 1 heure et 1 heure et demi de Manhattan, cependant des arrêts de bus sont proches de l’hôtel. Les bus sont à l’heure.

2026-01-19 • via Nuitee
M
Michael • couple • us
4
Horrible I want my money back
Cons:

I never received my deposit back after I checked out

2026-01-19 • via Nuitee
D
Donald • couple • us
9
2026-01-19 • via Nuitee
M
Mohamed • couple • us
1
They barely cleaned the rooms
Pros:

Nothing

Cons:

Wouldn’t let me check in Said we didn’t receive a payment. Meanwhile, I showed her multiple confirmations.

2026-01-19 • via Nuitee
A
Ananya • extended_group • us
5
2026-01-15 • via Nuitee
J
Johnson • family_with_children • us
4
2026-01-01 • via Nuitee
I
Irfan • family_with_children • pk
7
Pros:

Overall ok

Cons:

The shortage of staff nd same compulstate breakfast bit too much

2025-12-31 • via Nuitee
I
Irfan • family_with_children • pk
6
Short of staff but gud people in general
Pros:

Not much just keep it up nd make add some mor people's at work

Cons:

Problem the housekeeping g too short on staff nd kitchen only single girl work insane some point as she need companion

2025-12-31 • via Nuitee