Homewood Suites Midtown Manhattan Times Square South

Hotels
Homewood Suites by Hilton
9 (4991 reviews)
312 West 37th Street , New York , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Limited breakfast variety
Cleanliness issues
Room overcrowding

Categories

Cleanliness
8.46
Cleaning mentioned as not good; dusty floor reported.
Service
9.43
Multiple reviewers praised staff for helpfulness and friendliness.
Location
9.47
Convenient location mentioned in multiple reviews, close to metro and attractions.
Room Quality
8.42
Issues with sofa bed comfort and noise disturbances noted.
Amenities
9.45
Good amenities, including a full kitchen and 24-hour coffee.
Value for Money
8.91
Overall good value, but some guests felt breakfast limited.
Food and Beverage
8.46
Breakfast options reported as limited and lack variety.
Overall Experience
9.43
Overall positive stays with great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:12

Property Description

Luxurious Accommodations
Enjoy the comfort of a fully equipped kitchenette and HD cable TV in each studio and suite at Homewood Suites Midtown Manhattan Times Square South.

Convenient Amenities
Benefit from 24-hour services like front desk assistance, complimentary coffee, and a mini-market offering snacks and beverages at your disposal.

Prime Location
With famous attractions like Times Square, Central Park, and The Empire State Building just a stone's throw away, make the most of your stay at our hotel.

Book now to experience the perfect blend of convenience and luxury at Homewood Suites Midtown Manhattan Times Square South!

Important information:

Guests must be at least 21 years or older to check-in.
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 61.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 145
  • Entrance Leveled: Yes
  • Room Max Guests Number: 5
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 4991 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
4
4c6440ab647071219c1baba8d99807da extended_group sk
10
2026-04-18 via Nuitee
3
32d740aa532b736ea21c87f6ab879854 solo_traveller gb
6
Pros:

Midtown location

Cons:

Strange buzzing noise during the night that lasted 30 seconds at random times. Staff were either fantastic or disinterested. Room tidied every other day which was fine, but only 2 coffee pods and 2 milks were left for 4 people???

2026-04-18 via Nuitee
C
caaf734bc5c87064851c6119cd0a2b3e family_with_children pt
8
Pros:

Pequeno almoço, simpatia dos funcionários

Cons:

Quando diz o check in efetuei o pagamento com cartão de crédito, um dia após check out voltaram a fazer pagamento da estadia, estou a aguardar que regularizem o segundo pagamento no cartão de crédito, já passaram mas de 10 dias ainda estou a aguardar

2026-04-18 via Nuitee
E
e12ed47ddf4e702b3d9f3a1ad05f566a extended_group it
8
Pasqua da sogno a NYC
Pros:

Albergo centralissimo per visitare la città. Servizio di pulizia molto attento. Colazione variata ma consiglierei di aggiungere cornetti, salumi, formaggio e latte caldo. Terrazza panoramica. Piacevole avere a disposizione in qualunque ora del giorno tisane, the’ e cioccolata. Comodissima la lunch box.

2026-04-16 via Nuitee
C
ca634c9039e770aacf0fe4e0aaa74115 couple fr
10
Au top
Pros:

L’emplacement , la propreté , la gentillesse du personnel

Cons:

Manque peut être un bar sur le roof top . En faisant du 18h-22h

2026-04-16 via Nuitee
7
7b1a18283d29712b01780b04b7e7a027 couple us
5
Hotel great. Staff great that 1 room not so much. The next day another floor another room awesme
Pros:

Liked everything but ac. Not working and bed

Cons:

Bed and a room that was 84°

2026-04-16 via Nuitee
4
45adfc05c3757164a9a0a7598e15f1f8 extended_group fr
9
Une très bonne expérience pour une première visite sur NYC. Nous reviendrons sans hésiter lors d’un prochain voyage. À r
Pros:

Emplacement top , placé entre Times Squares et le Madison Square Garden,et, à quelques mètres de PENN STATION.
Chambre spacieuse et agréable pour 3 personnes (lit confortable)
Petit déjeuner compris qui à toute son importance pour démarrer une grande journée de visite dans NYC. Possibilité de faire des lunchs box pour emporter.
Café , Thé et Chocolat disponible toute la journée dans le hall de l’hôtel.
Consignes pour les valises lors du départ.
Kitchenette pratique,avec tout le nécessaire.
Hôtel très propre.

Cons:

Vu de la chambre sur un grand bâtiment,ce qui assombrit fortement la chambre (ce n’est pas bien grave , car nous n’étions que le soir dans la chambre)
Prix un peu élevé,mais dans la fourchette de prix sur NYC.

2026-04-16 via Nuitee
7
79590b7e3eec73ce0631e49192514dc1 solo_traveller ch
7
2026-04-15 via Nuitee
D
dbf01bcb6d6171fb17a7a96608656834 solo_traveller bg
10
Pros:

Много добро местоположение,
Усмихнат персонал и добре поддържан хотел❤️

2026-04-15 via Nuitee
9
97b6983fa9a171d699a95a503a241d8c couple us
10
2026-04-14 via Nuitee
2
2a6460e8dc5e70539e656264602ddcca family_with_children es
10
Ubicación perfecta y personal maravilloso
Pros:

La ubicación, la limpieza, el servicio, el desayuno, en gran, todo.

Cons:

Zona de mesas para el desayuno un poco justo y falta de sillas plegables en el estudio para poder sentarte a comer-cenar

2026-04-13 via Nuitee
family_with_children et
5
2026-04-12 via Nuitee
0
0a52d2cfa030709a58cf0fa6e1102eac family_with_children fr
9
2026-04-12 via Nuitee
B
Blerta family_with_children us
9
The hotel was in a great location.The staff was great and the price was fair for what you get.
Pros:

Breakfast was very good,variety of food.
Room was spacious and had everything you need.
Very clean and bonus it had a kitchen with every appliance.I will definitely return back.

Cons:

Very crowded in the morning at the breakfast bar.

2026-04-11 via Nuitee
G
Ghazal extended_group us
6
Ok
Pros:

The breakfast was good and it was different each day. The room was nice and clean.

Cons:

We had a hard time checking in and had to change rooms 3 times, but the hotel didn't try to do anything to make it right to us. It was a long waiting time for the elevators too.

2026-04-11 via Nuitee
T
Thomas extended_group de
8
Im Großen und Ganzen gelungen !
Pros:

Top Lage !
Sehr freundliches und bemühtes Personal
Abwechslung beim Frühstück (ich fand es absolut ausreichend und lecker - der Geschmack ist verschieden !)

Cons:

Das Sofa-Bett war eine Zumutung: komplett durchgelegen :(
Besser die Matratze ab Nacht 2 auf den Boden
Die Reinigung hat nicht wirklich geklappt - 2 von 3 nur spärlich oder verspätet
Der Raum zum Frühstück ist nicht ausreichend
Wasserspender oftmals nicht funktionsfähig

2026-04-11 via Nuitee
J
Julien family_with_children fr
8
Pros:

L’emplacement, à 10-15 minutes de Time Square, 5 minutes de Penn Station et des métros

Cons:

Les ascenseurs sont dingues, ça monte, ça descend mais ça s’arrête rarement au bon étage…

2026-04-11 via Nuitee
M
Marta couple es
1
JAMÁS VOLVERÉ
Pros:

Las camas

Cons:

No me gustó casi nada: estuve 10 noches y fue terrible. Un problema tras otro. No vuelvo en mi vida: carísimo para lo que ofrecen.

2026-04-11 via Nuitee
family_with_children nz
8
2026-04-10 via Nuitee
T
Tracy11776 Family York, Pennsylvania
10
Elegant Easy Experience
Pros:

Great hospitality, beautiful lobby, easy parking. Reiner a was super accommodating and friendly!!

I am very happy with my first hotel in the city experience!! Was nervous but all my nerves are gone.

Room clean, smells great.Hilton knows how to so it rightb

2026-04-09 via Tripadvisor