Homewood Suites Midtown Manhattan Times Square South

Hotels
Homewood Suites by Hilton
9 (5343 reviews)
312 West 37th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Limited breakfast variety
Cleanliness issues
Room overcrowding

Categories

Cleanliness
8.46
Cleaning mentioned as not good; dusty floor reported.
Service
9.43
Multiple reviewers praised staff for helpfulness and friendliness.
Location
9.47
Convenient location mentioned in multiple reviews, close to metro and attractions.
Room Quality
8.42
Issues with sofa bed comfort and noise disturbances noted.
Amenities
9.45
Good amenities, including a full kitchen and 24-hour coffee.
Value for Money
8.91
Overall good value, but some guests felt breakfast limited.
Food and Beverage
8.46
Breakfast options reported as limited and lack variety.
Overall Experience
9.43
Overall positive stays with great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:12

Property Description

Luxurious Accommodations
Enjoy the comfort of a fully equipped kitchenette and HD cable TV in each studio and suite at Homewood Suites Midtown Manhattan Times Square South.

Convenient Amenities
Benefit from 24-hour services like front desk assistance, complimentary coffee, and a mini-market offering snacks and beverages at your disposal.

Prime Location
With famous attractions like Times Square, Central Park, and The Empire State Building just a stone's throw away, make the most of your stay at our hotel.

Book now to experience the perfect blend of convenience and luxury at Homewood Suites Midtown Manhattan Times Square South!

Important information:

Guests must be at least 21 years or older to check-in.
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 61.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 145
  • Entrance Leveled: Yes
  • Room Max Guests Number: 5
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 5343 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
I
Isabel family_with_children us
7
2026-08-08 via Nuitee
S
Srivatsa family_with_children us
10
2026-08-08 via Nuitee
T
Thierry solo_traveller fr
10
2026-08-07 via Nuitee
F
Fern couple us
10
Fantastic!
Pros:

Perfect location clean and accommodating!

Cons:

Loved everything

2026-08-05 via Nuitee
S
Shshank family_with_children us
8
2026-08-04 via Nuitee
G
Gisel family_with_children es
8
Molt i molt bé
Pros:

Ben situat . Pràctic i funcional

Cons:

El tracte de les recepcionistes a l arribada.

2026-08-04 via Nuitee
R
Rhode solo_traveller us
10
Great Location, Gret staff
Pros:

Great Breakfast, clean room!

Cons:

Elevators slow, but realize thats all around NYC

2026-08-04 via Nuitee
F
Flinn couple us
9
Nice facility, friendly staff. Clean rooms
Pros:

Very convenient to MSG

Cons:

Computers were down when we arrived

2026-08-03 via Nuitee
G
Gonzalez Ruiz family_with_children pe
9
En general estuvo bien hospedarnos en el Homewood Suites, nos hemos sentido muy seguros ahí.
Pros:

El hotel esta muy bien ubicado, fácil acceso a cualquier lugar que uno quiera conocer en New York, mediante el metro, las habitaciones muy pequeñas pero resalto la limpieza y orden en todo el hotel.
sugiero mejorar la variedad del desayuno.

Cons:

Falta variedad en el desayuno.

2026-08-03 via Nuitee
M
Marta Beatriz family_with_children ar
10
2026-08-03 via Nuitee
V
Vanesa extended_group es
9
Merece la pena por la ubicación
Pros:

La ubicación increíble, estaba limpio y bien cuidado, el personal muy amable.

Cons:

El sofá cama muy incómodo, y el desayuno para celíacos casi inexistente.

2026-08-02 via Nuitee
A
abelaA8040RT Family
10
Awesome!!!
Pros:

We had a wonderful stay at this hotel! From the moment we arrived, Jefferson, Reintta, and Aileen made us feel truly welcome. Since our flight arrived early in the morning, they kindly stored our luggage so we could start exploring the city without any hassle. They also went above and beyond by offering us an early check-in a couple of hours before the standard time, which we greatly appreciated after a long trip.

The breakfast was delicious, with a great variety of options, and the entire staff was always friendly, professional, and eager to help. Our room was spotless, comfortable, and well-maintained throughout our stay.

A big thank you to Jefferson, Reintta, and Aileen for their outstanding hospitality and exceptional customer service. They truly made our visit even more enjoyable. We would definitely stay here again and highly recommend this hotel to anyone visiting the area!

2026-07-23 via Tripadvisor
D
Dochill4u Couples
10
Staff is to notch!
Pros:

What a great place to stay! The food, location, and staff are great but Reinetta was by far the best! Our initial flight was canceled and we were placed on a much earlier flight. This put us at the hotel way before check in. We were very hungry and didn't have a place to go as the room was obviously not ready. We checked our bags with Reinetta and she allowed us to go get breakfast even though we technically weren't guests yet. This kind gesture, and a good meal, improved a rather rough start to the day. She continued to take care of us during our stay and made it a very pleasant experience. Thank you for your kindness!

2026-07-23 via Tripadvisor
Y
Yuliya extended_group us
10
Pros:

We had a wonderful stay at this hotel! The location is absolutely perfect—just a 5–7 minute walk from Penn Station and only 7–10 minutes from Times Square. Broadway is also about a 10-minute walk away, making it incredibly convenient for exploring the city.

The rooms are very comfortable, especially for a longer stay. They are equipped with everything you might need—and even more! It truly felt like a home away from home.

The staff were exceptional—friendly, welcoming, and always happy to help with anything we needed.

My friends and I absolutely loved this place and would definitely stay here again. Highly recommended!

Cons:

The only downside for us was that smoking is not allowed on the outdoor terraces—although for many guests, that will probably be a plus! 🤪

2026-07-23 via Nuitee
G
gosiam297 Family
10
Would stay here again! Great breakfast!
Pros:

The Homewood Suites at Midtown is a great stay for your time in NYC. The rooms were clean and easy to use. The pull out couch is as expected for a pull out but worked fine and was clean. The location is busy so I would not expect an early check in, but they do store luggage which is great. The location also has a paid self-serve laundry and gym. There’s also an outside space which was a nice reprieve.

Breakfast is better than other continent breakfasts I’ve seen. The service is fantastic, especially Felix who helped our table.

Would stay here again! Great location for the price!

2026-07-22 via Tripadvisor
2
20keiichim Couples
10
Special Appreciation to Jefferson and Kasee
Pros:

We really enjoyed our stay here for eight days thanks to excellent hospitality by all of hotel staffs. Especially we would like to appreciate both Jefferson and Kasee for their proffessional and exceptional services when we asked various issues. Among them, Jefferson's appropriate guidance for our transportation to JFK after check-out, was very helpful and saved us both time and cost substantially. Thus when we come back to Manhattan in future, we are sure to book and stay in this Homewood Suites by Hilton again. Of course, I will recommend this hotel to my friends who are coming to Manhattan. In addition, I appreciate Rahima Afroza, Front Office Manager for her kind hospitality to us.

2026-07-22 via Tripadvisor
D
Dagan couple il
9
2026-07-22 via Nuitee
D
Dagmara family_with_children us
9
Pros:

Czystość

Cons:

Trochę drogo

2026-07-22 via Nuitee
F
Federica family_with_children it
9
Pros:

Ci siamo trovati molto bene. Eravamo in 5 e là camera era pulita, fresca e accogliente. Ci è piaciuto molto anche la flessibilità nel check in e la gentilezza di tutto lo staff!

Cons:

Forse manca un po’ di varietà nella colazione dolce

2026-07-21 via Nuitee
M
Miguel Oscar family_with_children us
10
Muy buen hotel
Pros:

Desayuno, ubicación, las comodidades que ofrece el hotel.

Cons:

Soy claustrofóbica y no utilizo elevador. Solicité en tres ocasiones una habitación en un piso bajo y solo pudieron ofrecerme el cuarto. Entiendo que depende de la disponibilidad, pero agradecería que este tipo de solicitudes pudieran considerarse con mayor atención.

2026-07-21 via Nuitee