Homewood Suites Midtown Manhattan Times Square South

Hotels
Homewood Suites by Hilton
9 (5140 reviews)
312 West 37th Street , New York , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Limited breakfast variety
Cleanliness issues
Room overcrowding

Categories

Cleanliness
8.46
Cleaning mentioned as not good; dusty floor reported.
Service
9.43
Multiple reviewers praised staff for helpfulness and friendliness.
Location
9.47
Convenient location mentioned in multiple reviews, close to metro and attractions.
Room Quality
8.42
Issues with sofa bed comfort and noise disturbances noted.
Amenities
9.45
Good amenities, including a full kitchen and 24-hour coffee.
Value for Money
8.91
Overall good value, but some guests felt breakfast limited.
Food and Beverage
8.46
Breakfast options reported as limited and lack variety.
Overall Experience
9.43
Overall positive stays with great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:12

Property Description

Luxurious Accommodations
Enjoy the comfort of a fully equipped kitchenette and HD cable TV in each studio and suite at Homewood Suites Midtown Manhattan Times Square South.

Convenient Amenities
Benefit from 24-hour services like front desk assistance, complimentary coffee, and a mini-market offering snacks and beverages at your disposal.

Prime Location
With famous attractions like Times Square, Central Park, and The Empire State Building just a stone's throw away, make the most of your stay at our hotel.

Book now to experience the perfect blend of convenience and luxury at Homewood Suites Midtown Manhattan Times Square South!

Important information:

Guests must be at least 21 years or older to check-in.
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 61.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 145
  • Entrance Leveled: Yes
  • Room Max Guests Number: 5
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 5140 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
C
Cordes family_with_children de
8
2026-05-16 via Nuitee
J
Jorge couple cl
10
2026-05-15 via Nuitee
S
Silvia solo_traveller es
10
Pros:

Wonderful

2026-05-14 via Nuitee
G
Genouel solo_traveller fr
10
Pros:

Tout

Cons:

Rien

2026-05-13 via Nuitee
L
Laurent solo_traveller fr
9
2026-05-13 via Nuitee
L
LauraN. solo_traveller it
9
Ottima soluzione per famiglie
Pros:

Ottima posizione,comodo avere la colazione con possibilità di doggybag. Microonde e frigo in camera top avendo dei bambini. Camere pulite e spaziose .

Cons:

Farei più attenzione al ripiano dei succhi di frutta in quanto spesso vi erano formiche e all'utenza fuori dall'hotel che potrebbe fruire dei servizi.

2026-05-13 via Nuitee
F
Felipe CT solo_traveller es
10
Alojamiento fantástico
Pros:

La amabilidad del personal, algunos servicios gratuitos incluidos.

2026-05-13 via Nuitee
L
Laura extended_group it
5
Discreto ma non ci tornerei
Pros:

La posizione dell’hotel è comoda, vicino alla stazione della metropolitana e a due passi da Time Square. Carina anche la possibilità di preparare un piccolo spuntino (lunch box) da portare via per il pranzo. Tuttavia non essendoci una gran varietà di prodotti, dopo due giorni ho lasciato perdere il lunch box.

Cons:

In fase di prenotazione (8 mesi prima)avevo richiesto una camera in un piano alto e lontano da ascensori. All’arrivo mi viene assegnata una camera al terzo piano di 22 piani e proprio di fronte non a 1 ascensore ma bensì 3 ascensori. Ho chiesto subito il cambio camera ma, a causa dei lavori di ristrutturazione ai piani superiori, non c’era molta disponibilità. Per scusarsi mi hanno erogato un voucher di 50 dollari da spendere nello shop dell’hotel.
Colazione ripetitiva e scarsa in termini di scelta e qualità. Mancavano i formaggi e gli affettati. L’acqua nel dispenser non c’era quasi mai. I succhi di frutta erano annacquati. Pochi posti a sedere tanto che si dovevano utilizzare anche i tavolini della hall dell’hotel.
Camera grande per 4 persone con due letti king size ma bagno piccolissimo con lavandino minuscolo e vasca da bagno con soffione mal funzionante posizionato in alto. L’unico armadio (che era in bagno) era piccolissimo ed è risultato davvero scomodo. Abbiamo quindi tenuto i vestiti nelle valigie e sparsi qua e là per la camera. Per quello che ho speso mi aspettavo di più.

2026-05-12 via Nuitee
G
Gloria family_with_children us
9
N/A
Pros:

N/A

Cons:

N/A

2026-05-12 via Nuitee
D
Dóra family_with_children hu
7
Pros:

The staff were very kind and helpful, the location of the hotel is great.

Cons:

We spent eight nights at the hotel, so having almost the same breakfast every day became very monotonous. There were no cold cuts, no vegetables, and no vegan options (no vegan butter, no vegan milk, no vegan yoghurt etc.) . Surprisingly, the breakfast area is far too small for the number of guests they accommodate, so on some mornings we had to wait quite a long time for a table. The refrigerator and the ventilation system in the room were very noisy, so we often woke up during the night because of the constant noise.

2026-05-12 via Nuitee
M
Marilda family_with_children br
9
FANTÁSTICO
Pros:

Fiquei surpresa com o Hotel, superou minhas expectativas, o café manhã é sensacional, totalmente fora dos padrões americanos, muita oferta de pães, omeletes, frutas, etc, variando todos os dias, inclusive no meio da tarde tem outro café oferecido! A roupa de cama excelente, limpeza um dia sim outro não, ficamos num quarto tripulo, com cozinha com tudo necessário para uma fazer refeição rápida. (pratos, panela, copos, geladeira grande, fogão de indução, etc )
só tenho uma ressalva o sofá cama não é dos melhores, resolvemos colocando o colchão no chão e deu tudo certo!
Quanto aos comentários dos drogados na rua do Hotel, vi muito poucos, alias aquela região inteira tem drogados pela rua, não incomodam ninguém, não fez a menor diferença para nós, pq vc acaba que acostumando, eles já fazem parte do visual
de NY!

Cons:

sofá cama poderia ser melhor !

2026-05-12 via Nuitee
R
Riya family_with_children us
10
Great place to stay at Midtown Manhattan with excellent commute options.
Pros:

The breakfast, the staff, the location is just a 10/10

2026-05-11 via Nuitee
D
Darren solo_traveller us
10
2026-05-10 via Nuitee
M
Mauro solo_traveller it
9
2026-05-10 via Nuitee
A
Aleksandra family_with_children pl
10
Wyjątkowy.
Pros:

Lokalizacja, która ułatwiała poruszanie się po całym Manhattanie. Dostęp do kawy, herbaty i wody 24/h:), bardzo miły i pomocny personel. Czysto. Z miejscem na śniadaniach też nigdy nie mieliśmy problemu. Polecam, wrócimy tu na bank przy kolejnej wizycie w NY!

Cons:

Nie było takich rzeczy.

2026-05-10 via Nuitee
A
Alberto family_with_children it
9
2026-05-10 via Nuitee
D
David extended_group es
9
Pros:

Todo. Desayuno bueno. Habitación amplia a pocos pasos de Times Square y Penn Station. Volvería sin duda

Cons:

El sofá-cama. Cambiando eso el hotel de 10

2026-05-09 via Nuitee
B
Beverlyn extended_group us
10
My room was switched to a different room and not what I picked.
Pros:

Clean and cozy

Cons:

Long elevator wait and the hallway on the 9th floor was extremely hot

2026-05-09 via Nuitee
S
SABRINA solo_traveller fr
9
2026-05-09 via Nuitee
A
Annick solo_traveller fr
10
Cons:

Tout était parfait

2026-05-09 via Nuitee