Homewood Suites Midtown Manhattan Times Square South

Hotels
Homewood Suites by Hilton
9 (5270 reviews)
312 West 37th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Limited breakfast variety
Cleanliness issues
Room overcrowding

Categories

Cleanliness
8.46
Cleaning mentioned as not good; dusty floor reported.
Service
9.43
Multiple reviewers praised staff for helpfulness and friendliness.
Location
9.47
Convenient location mentioned in multiple reviews, close to metro and attractions.
Room Quality
8.42
Issues with sofa bed comfort and noise disturbances noted.
Amenities
9.45
Good amenities, including a full kitchen and 24-hour coffee.
Value for Money
8.91
Overall good value, but some guests felt breakfast limited.
Food and Beverage
8.46
Breakfast options reported as limited and lack variety.
Overall Experience
9.43
Overall positive stays with great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:12

Property Description

Luxurious Accommodations
Enjoy the comfort of a fully equipped kitchenette and HD cable TV in each studio and suite at Homewood Suites Midtown Manhattan Times Square South.

Convenient Amenities
Benefit from 24-hour services like front desk assistance, complimentary coffee, and a mini-market offering snacks and beverages at your disposal.

Prime Location
With famous attractions like Times Square, Central Park, and The Empire State Building just a stone's throw away, make the most of your stay at our hotel.

Book now to experience the perfect blend of convenience and luxury at Homewood Suites Midtown Manhattan Times Square South!

Important information:

Guests must be at least 21 years or older to check-in.
Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 61.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 145
  • Entrance Leveled: Yes
  • Room Max Guests Number: 5
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 5270 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
marykC4929CT Family
10
Nice clean place with microwave & breakfast. Near Times square
Pros:

Very nice facility. Clean, small as compared to the many Homewood suites we stayed in, but able to accommodate a rollaway along with the 2 queen beds.

2026-06-27 via Tripadvisor
J
jenniferf554 Family
10
Great experience made better by Josttyn!
Pros:

The hotel was clean, any concerns were readily addressed and the location was great. Room size and breakfast were excellent as well.

Josttyn made the experience even better, constantly ensuring a fun experience for our family. After a long day, the lobby often had a small dessert and fruit available which was a great way to return with tired kids. He always had a smile and it was great to see him helping others in Spanish when needed, supporting diversity in the hotel.

2026-06-27 via Tripadvisor
G
Grab solo_traveller ar
7
Pros:

La habitación. El desayuno. El servicio de cafetería las 24 has

2026-06-27 via Nuitee
N
Nora family_with_children fr
9
Excellent
Pros:

Very clean and spacious rooms! Having the kitchenette helped avoid excessive restaurant food. Location was fantastic within walking distance of almost everything. Staff was friendly and very helpful.

2026-06-27 via Nuitee
O
OnAir469375 Family
10
10/10 place to stay
Pros:

The breakfast was much more than we expected and there is plenty of food for everyone. You can eat there or take back to your room in to go boxes provided. The staff is extremely helpful and always cleaning up quickly after guests leave. Josttyn was very kind and always had a smiling face. He always offered to take our plates and his customer service is top notch. The staff at the front desk helped hold our luggage and always with a smile. The hotel is very clean and location was key. We stayed for a week and it was perfect to hit everything we wanted with stations nearby and plenty of food options and stores for small items we needed. We will definitely be back to stay again!

2026-06-26 via Tripadvisor
M
mauro couple it
8
2026-06-26 via Nuitee
N
Nancy couple us
5
Decent hotel, crap business practice.
Pros:

Beds were comfortable and it was fairly close to all Times Square and Penn Station.

Cons:

The three employees that pretended to be nice and then pushed vacations and time share information. It sucked after a long day of travel and while waiting for our room. It’s uncomfortable to be pressed while waiting in the lobby. Will not stay at another Hilton.

2026-06-26 via Nuitee
E
Elisabeth solo_traveller fr
10
2026-06-26 via Nuitee
F
Flavia family_with_children it
9
2026-06-26 via Nuitee
N
nmcd5858 Solo travel Los Angeles, California
10
Great people, great place
Pros:

Jefferson Reintta was very helpful. This is my choice hotel in NYC as I stay here 4 or 5 time a year. Thwe crew there is great and management are also very creative at solving problems. This place is a pleasure.

2026-06-25 via Tripadvisor
M
marcopolopaloalto Couples Palo Alto, California
10
Great value, location and amenities
Pros:

Great value . Walking distance to Penn Station and Times Square theaters. Quiet rooms, that are large and newly built, with spacious bathroom and little kitchen area. Free breakfast is included.
Because it is FIFA World Cup Soccer festivities in NJ/NY area there are lots of fans from all over the world at hotel. The staff is quite friendly and multi lingual.

When we returned to our hotel at night there were young staff serving unexpectedly serving ice cream cones and brownies. The young multi lingual staff were enthusiastic and helpful ( especially Josttyn) grateful to have such varied sports fan guests.

2026-06-25 via Tripadvisor
F
franrebello Family
10
Josttym was the best!!
Pros:

Josttym was our “personal “ helper!
Every day he would make sure we had anything we needed 😃 he was personable, positive and friendly!
He is a keeper of a worker, a hard d worker!!

2026-06-25 via Tripadvisor
B
balagopal solo_traveller sg
10
Pros:

Very good location and breakfast. Very helpful staff

2026-06-25 via Nuitee
B
Beatriz extended_group es
8
2026-06-25 via Nuitee
R
Rosie family_with_children nz
8
2026-06-25 via Nuitee
C
Cecconi family_with_children it
9
2026-06-25 via Nuitee
6
658julissah Family
10
My experience
Pros:

Josttyn served us, he was very nice and helpful with the kids getting their food and the food was very good as well

2026-06-24 via Tripadvisor
A
Aleksandra family_with_children rs
9
2026-06-24 via Nuitee
L
Luca family_with_children it
8
Cosigliato! (portatevi una felpa per fare la colazione..si gela)
Pros:

Posizione, pulizia, staff

Cons:

Aria condizionata nella sala della colazione davvero eccessiva, è stato necessario indossare una felpa ogni mattina per poter consumare la colazione al caldo.

2026-06-24 via Nuitee
H
Heather extended_group us
10
2026-06-24 via Nuitee