Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cleanliness
Good Breakfast
Cons:
Outdated Rooms
Inconsistent Service
Wi-Fi issues

Categories

Cleanliness
6.8
Guests mentioned that the hotel was clean, but some noted it feels a bit outdated.
Service
7.27
Several reviews praised the friendliness of the staff, though there were mentions of inconsistent attentiveness.
Location
8.3
Location was frequently highlighted as a strong point of the hotel, with easy access to various places.
Room Quality
6.26
Some reviews indicated discomfort with room amenities, including old furniture and complaints about bed quality.
Amenities
6.79
Amenities received mixed feedback; while some features were appreciated, others were described as outdated or insufficient.
Value for Money
6.75
Reviews suggest good value for the price, though there were complaints about certain additional fees.
Food and Beverage
7.8
The breakfast was positively mentioned; guests enjoyed the variety offered.
Overall Experience
6.86
Overall satisfaction is moderate, with a mix of positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 22:42

Property Description

Central Location in Murcia

Located in the heart of Murcia, Hotel Universal Murcia offers a convenient stay next to Floriadablanca Gardens and a short walk from the Cathedral. Explore the city with ease from our prime location.

Comfortable Rooms and Dining

Experience comfort in every room with heating, air conditioning, HD TV, and en suite bathrooms with slippers. Indulge in traditional Murcian cuisine at our award-winning restaurant and unwind at the bar. Private parking is also available for your convenience.

Leisure Facilities and Nearby Attractions

Stay active at the gym and swimming pool nearby, or take a leisurely walk to Murcia Conference Centre. Let us enhance your stay with guided tours of the local area, making your visit memorable and enjoyable.

Book your stay at Hotel Universal Murcia for an unforgettable experience.

Important information:

Late check-out on Sundays is subject to availability.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RMU

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 3394 reviews
Cleanliness: 6.8
Service: 7.27
Location: 8.3
Room Quality: 6.26
Amenities: 6.79
Value for Money: 6.75
Food and Beverage: 7.8
Overall Experience: 6.86
T
Torr • solo_traveller • es
7
Sin más.
Pros:

Muy céntrico

Cons:

El servicio de restaurante.para desayunar hay que ir a otro hotel y la media pensión el domingo solo al mediodía no hay cenas

2026-07-04 • via Nuitee
R
Roser • solo_traveller • es
7
2026-07-04 • via Nuitee
A
Ana Isabel • couple • es
10
2026-07-04 • via Nuitee
Ángel Sar • solo_traveller • es
8
Pros:

La ubicación y zona tranquila.

Cons:

En generale gusto todo, si tengo que poner un pero la máquina para comprar agua estaba estropeada y tuve que buscar agua por la ciudad. Sería un detalle regalar una botella a la llegada como hacen en muchos lugares.

2026-07-04 • via Nuitee
L
Lefhal • solo_traveller • ma
3
Pros:

Bien

Cons:

Bien

2026-07-04 • via Nuitee
K
Kamel • solo_traveller • fr
1
Pros:

Nada

Cons:

Habitación interior cama muy incomoda decoración muy antigua, trato Del personal hola y adiós.

2026-07-04 • via Nuitee
R
Renata • solo_traveller • es
8
Pros:

La atención del personal y la habitación agradable.

Cons:

El ruido de la obra en la calle al lado del hotel y la ubicación mejorable.

2026-07-04 • via Nuitee
A
Ascensión • family_with_children • es
6
2026-07-03 • via Nuitee
R
Roberto • solo_traveller • es
10
2026-07-03 • via Nuitee
J
Jiménez • couple • es
8
2026-07-03 • via Nuitee
J
Jazmín dahiana • solo_traveller • es
10
Muy bien
Cons:

Hubiera querido un ventilador, aunque no me dio mucho calor pero me hubiera gustado o aire acondicionado

2026-07-03 • via Nuitee
V
Victoria • solo_traveller • es
10
Pros:

La limpieza y el servicio

2026-07-02 • via Nuitee
M
Mateo • solo_traveller • es
7
2026-07-02 • via Nuitee
K
Kamal • solo_traveller • be
10
Pros:

Bienn

2026-07-01 • via Nuitee
C
Carlos • solo_traveller • es
9
2026-06-30 • via Nuitee
J
Jose Manuel • couple • es
5
2026-06-30 • via Nuitee
N
Nuria • couple • es
8
2026-06-29 • via Nuitee
H
Halyna • solo_traveller • es
10
2026-06-28 • via Nuitee
K
Katherine • solo_traveller • sv
6
Pros:

Buena ubicación

Cons:

No tiene aire acondicionado que uno pueda controlar

2026-06-28 • via Nuitee
I
Isidro • couple • es
7
Pros:

Buena relación ubicación/precio

Cons:

Demasiado antiguo

2026-06-28 • via Nuitee