Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cleanliness
Good Breakfast
Cons:
Outdated Rooms
Inconsistent Service
Wi-Fi issues

Categories

Cleanliness
6.8
Guests mentioned that the hotel was clean, but some noted it feels a bit outdated.
Service
7.27
Several reviews praised the friendliness of the staff, though there were mentions of inconsistent attentiveness.
Location
8.3
Location was frequently highlighted as a strong point of the hotel, with easy access to various places.
Room Quality
6.26
Some reviews indicated discomfort with room amenities, including old furniture and complaints about bed quality.
Amenities
6.79
Amenities received mixed feedback; while some features were appreciated, others were described as outdated or insufficient.
Value for Money
6.75
Reviews suggest good value for the price, though there were complaints about certain additional fees.
Food and Beverage
7.8
The breakfast was positively mentioned; guests enjoyed the variety offered.
Overall Experience
6.86
Overall satisfaction is moderate, with a mix of positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 22:42

Property Description

Central Location in Murcia

Located in the heart of Murcia, Hotel Universal Murcia offers a convenient stay next to Floriadablanca Gardens and a short walk from the Cathedral. Explore the city with ease from our prime location.

Comfortable Rooms and Dining

Experience comfort in every room with heating, air conditioning, HD TV, and en suite bathrooms with slippers. Indulge in traditional Murcian cuisine at our award-winning restaurant and unwind at the bar. Private parking is also available for your convenience.

Leisure Facilities and Nearby Attractions

Stay active at the gym and swimming pool nearby, or take a leisurely walk to Murcia Conference Centre. Let us enhance your stay with guided tours of the local area, making your visit memorable and enjoyable.

Book your stay at Hotel Universal Murcia for an unforgettable experience.

Important information:

Late check-out on Sundays is subject to availability.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RMU

Location

Guest Reviews

7.1
Based on 3523 reviews
Cleanliness: 6.8
Service: 7.27
Location: 8.3
Room Quality: 6.26
Amenities: 6.79
Value for Money: 6.75
Food and Beverage: 7.8
Overall Experience: 6.86
S
Sofia • couple • it
5
2026-08-29 • via Nuitee
N
Nahum Francisco • couple • es
10
2026-08-29 • via Nuitee
M
Masafumi • solo_traveller • jp
8
2026-08-29 • via Nuitee
E
ETHAN • solo_traveller • ie
8
The place to stay while in Murcia!
Pros:

The room was excellent!
Got a good night sleep (finally, after hostels that offer no sleep) the AC was a gift in that heat!
The breakfast was wonderful 😋
The location above all is best!
On the same street there are many eateries and cafes so you're not having to look much
Very quiet and private as well.

If you're in the city, I would definitely stay here!

Cons:

Wish the shower and toilet were a little bigger
But that's a minor thing just for one night.

2026-08-29 • via Nuitee
M
Mesa • solo_traveller • ba
7
2026-08-28 • via Nuitee
C
Carolina • couple • es
10
2026-08-28 • via Nuitee
C
Cyrielle • solo_traveller • fr
5
Pros:

Le hall et la salle de repos

Cons:

Les chambres et salle de bain vieillottes, annonce survendue sur booking et la climatisation que l on ne peut pas régler. Donc obligé de dormir avec un sweat. Demie pension correct mais menu très rébarbatif sur une semaine avec en accompagnement des pommes de terre durant 6 jours. La demie pension est fermée le dimanche mais on ne le dit pas. Après réclamation obtention d un repas pique nique '( plat à chauffer sans couvert) une vraie blague.

2026-08-27 • via Nuitee
G
Gloria Andrea • solo_traveller • ch
9
Bien
Pros:

Hola, la ubicación y limpieza del hotel

2026-08-27 • via Nuitee
M
Mimoun • extended_group • be
7
Notre séjour a été agréable.
2026-08-27 • via Nuitee
L
LUIS • solo_traveller • es
7
Personal agradable, atentos y el lugar muy confortable.
Pros:

Primero de todo agradecer la atención y la amabilidad del chico de la recepción, y al chico de la limpieza. Mi consejo a los propietarios es que no pierdan a su personal porque es una de las cosas más valiosas y que se agradece.

Cons:

La iluminación de la habitación podría variar un poco, pero es rizar el rizo, todo estaba muy bien.

2026-08-27 • via Nuitee
J
Julia • solo_traveller • es
1
Cons:

Las fotos NO tienen nada k ver con la realidad
El baño muy pequeño apenas entra un persona en la ducha muy estrecha sin estanterías para dejar botes aseo suelo despegado techo igual
Las paredes cualquier ruido de los pasillos se escucha perfectamente

2026-08-27 • via Nuitee
A
Abdessalam • solo_traveller • fr
9
2026-08-27 • via Nuitee
E
Elena • couple • es
6
Hostal céntrico
Pros:

Es céntrico

Cons:

No puedes regular el aire acondicionado y las almohadas son muy finas.

2026-08-27 • via Nuitee
F
Fantaghirò • solo_traveller • it
7
2026-08-27 • via Nuitee
D
David • solo_traveller • es
8
ACONSEJO VENIR AL HOTEL UNIVERSAL NO SOLO POR CALIDAD PRECIO SINO PORQUE PERSONALMENTE A MI GUSTO
Pros:

TRANQUILIDAD Y ESPACIO Y AIRE ACONDICIONADO

Cons:

DUCHA PEQUEÑO

2026-08-27 • via Nuitee
1
10 • solo_traveller • es
7
2026-08-26 • via Nuitee
L
Liseth Alejandra • extended_group • de
7
Pros:

La ubicación estaba bien. El persona fue muy amable y respondió nuestras solicitudes.
La habitación fue buena para dos personas sin embargo hubiera preferido una sola cama

Cons:

Las luces estaban un poco bajas para mi gusto sin embargo estuvo bien

2026-08-26 • via Nuitee
C
Carolina • couple • es
9
2026-08-25 • via Nuitee
M
Mariluz • family_with_children • es
10
Pros:

Todo bien.

2026-08-25 • via Nuitee
K
khalid • solo_traveller • ma
9
2026-08-25 • via Nuitee