Best Western Hotel dei Mille

Hotels
•
Best Western
8.1 (1723 reviews)
Via Torino 108 , Naples , IT
+39 081 282551

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying

Review Highlights

Pros:
Close to central/train station and good transport links
Clean, renovated and comfortable rooms
Generally friendly and helpful staff
Good value for the price
Convenient for sightseeing and transit
Cons:
Surrounding area perceived as unsafe or degraded by several guests
Breakfast items sometimes low quality or ran out early
Occasional poor staff service (directions, luggage assistance)
Reported air conditioning failures for at least one stay
Unpleasant kitchen odors entering rooms when windows opened
Small showers and an older lift noted by some guests

Categories

Cleanliness
8.7
Rooms are frequently described as very clean and recently renovated; several guests praised cleanliness. A few reports noted unpleasant kitchen odors entering rooms when windows were opened.
Service
7.8
Many guests found staff courteous, helpful and efficient (reception and breakfast), but some reported indifferent or unhelpful behaviour, poor directions from staff and lack of assistance with luggage.
Location
7.6
Excellent proximity to the central/train station and good for transit; however multiple guests noted the surrounding area feels degraded or not entirely safe, especially at night.
Room Quality
8.6
Rooms described as comfortable, spacious and renovated with good furnishings; minor negatives include a small shower in some rooms and at least one report of a broken air conditioner.
Amenities
7.9
Internet access reported as good; basic amenities like kettles present in some rooms. Elevator considered old and breakfast area cramped; occasional lack of replenishment for breakfast items noted.
Value for Money
8.6
Multiple guests commented that the hotel offers good value for the price and is appropriate for a 3-star budget-conscious stay.
Food and Beverage
7.6
Breakfast commonly described as abundant and varied, but quality of some items (bakery) was questioned and several guests reported items running out early or overall poor breakfast experience.
Overall Experience
8
Overall stays were pleasant for many guests thanks to cleanliness, comfort and location; some significant issues (neighbourhood safety perception, breakfast service, occasional AC failure) lowered satisfaction for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location
Situated just 200 metres from Naples Centrale Train Station, Best Western Hotel dei Mille offers easy access for travelers.

Comfortable Rooms
The air-conditioned rooms are well-equipped with a TV, safety deposit box, and a private bathroom with free toiletries, ensuring a comfortable stay for guests.

24-Hour Front Desk
Guests can enjoy the convenience of a 24-hour front desk, providing assistance and information at any time during their stay.

Experience convenience, comfort, and quality service at Best Western Hotel dei Mille. Book now for a memorable stay in Naples.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Location

Guest Reviews

8.1
Based on 1723 reviews
Cleanliness: 8.7
Service: 7.8
Location: 7.6
Room Quality: 8.6
Amenities: 7.9
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8
R
Ryszard • family_with_children • pl
9
Pros:

ogólnie wszystko okay

Cons:

nie można było dobrze wywietrzyć bo po otwarciu okna cały pobyt docierały nieprzyjemne zapachy kuchenne. Nie wiem czy to z pobliskich mieszkań na przeciwko naszych okien czy źle odprowadzona wentylacja z kuchni hotelowej

2026-10-31 • via Nuitee
E
Eugenio Claudio • solo_traveller • it
8
Soggiorno piacevole, camera confortevole e pulita, personale cortese e posizione strategica.
Pros:

Hotel senza grandi pretese, ma confortevole, pulito e dotato di tutto il necessario per un soggiorno piacevole. Camera comoda, ben tenuta e soprattutto silenziosa. Personale gentile, professionale e disponibile. Posizione molto pratica per la vicinanza alla stazione centrale e ai principali collegamenti. Nel complesso, una struttura funzionale e accogliente, con un buon rapporto qualità/prezzo.

Cons:

La colazione, pur essendo abbondante e con una discreta scelta tra dolce e salato, potrebbe essere migliorata nella qualità di alcuni prodotti, soprattutto quelli da forno, che non sembravano sempre freschissimi. La zona circostante, inoltre, presenta qualche situazione di degrado, pur trattandosi di un aspetto non direttamente imputabile all’hotel.

2026-10-31 • via Nuitee
A
adrian • family_with_children • mt
10
Pros:

perfect location to visit naples

2026-10-30 • via Nuitee
M
Milda • solo_traveller • lt
4
2026-10-30 • via Nuitee
N
Noémi • family_with_children • hu
9
Pros:

La colazione e' varia e abbondante, la camera e il bagno sono puliti, ben attrezzati. L'accesso internet e' buono e veloce.

Cons:

La zona e' centrale pero' e' sporca e non troppo piacevole. La notte non e' troppo sicura.

2026-10-29 • via Nuitee
A
Ana • solo_traveller • br
7
Não me hospedaria outra vez
Cons:

O ar condicionado parou de funcionar e ficamos 3 dias sem.
O café da manhã era de 7 às 10h, mas o pão, o queijo, o ovo, o iogurte, etc., acabavam ,
as 8h e não havia reposição.
Só sobrava o café na máquina e se alguém pedisse mais, diziam que tinha acabado e pronto.

2026-10-29 • via Nuitee
V
Valter • solo_traveller • it
9
2026-10-29 • via Nuitee
L
Linda • couple • gb
9
Pros:

Clean and rooms were clearly renovated and new. Lovely staff at breakfast, and the food was really nice. Location is great for the train station and Spaccanapoli

Cons:

The lift was a bit old, but it was still safe to take

2026-10-27 • via Nuitee
E
Enrico • couple • it
7
2026-10-27 • via Nuitee
A
Antonio • solo_traveller • it
9
2026-10-27 • via Nuitee
G
Graciela • couple • ar
6
Pros:

Las instalaciones estaban de acuerdo al precio

Cons:

La zona no me pareció segura

2026-10-27 • via Nuitee
G
Gierzynska-Kierwinska • couple • pl
8
2026-10-26 • via Nuitee
A
Alessia • couple • au
10
Pros:

Was perfect! Loved it

2026-10-26 • via Nuitee
H
Hauteville • couple • fr
10
Parfait !
Pros:

L'accueil, la disponibilité et l'efficacité du personnel qui a fait le maximum pour répondre à mes attentes, et l'a fait avec succès.

Cons:

Strictement rien.

2026-10-26 • via Nuitee
R
ROMAN • couple • pl
3
Pros:

Lokalizacja

Cons:

Obsługa i zachowanie personelu

2026-10-25 • via Nuitee
K
kim • couple • au
4
very disappointed in verbal direction, when asked, re location of hotel
Cons:

location, not good/poor direction from station./no help with luggage up stairs,overall staff uninterested in their job

2026-10-25 • via Nuitee
S
stefano • solo_traveller • fr
9
2026-10-22 • via Nuitee
M
Milena • solo_traveller • it
9
2026-10-21 • via Nuitee
T
Thomsen • family_with_children • dk
10
2026-10-21 • via Nuitee
I
Isabelle • couple • ch
9
Pros:

pulizia, servizio, posizione

2026-10-20 • via Nuitee