Facilities

Meeting rooms
Full-service spa
Proposal/romance packages available
Express check-out
Free bicycles nearby
Parasailing nearby
Boat tours on site
Free WiFi
Terrace
Garden
See all facilities

Review Highlights

Pros:
Spacious rooms with plunge pool
Extremely good food
Friendly and helpful staff
Great island hopping experience

Categories

Cleanliness
9.2
Standard quality for this hotel tier.
Service
10
Staff are extremely friendly, polite and helpful, addressing issues excellently.
Location
9.7
Standard quality for this hotel tier, with a great boat trip for island hopping.
Room Quality
9.7
Excellent hotel with spacious rooms and a plunge pool.
Amenities
9.2
Standard quality for this hotel tier.
Value for Money
9.2
Standard quality for this hotel tier.
Food and Beverage
10
Food is extremely good.
Overall Experience
9.8
We very much enjoyed our stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:37

Property Description

Luxurious Spa and Beach Amenities
Indulge in massages and enjoy the private beach and outdoor pool for relaxation and leisure.

Fine Dining and Bar Experiences
Dine at Santi Lounge & Restaurant overlooking the beach, and unwind at the beach or poolside bar.

Convenient Services and Elegant Accommodations
Benefit from complimentary Wi-Fi, concierge services, and individually decorated guestrooms with balconies.

Rejuvenate your soul at Pondok Santi Estate for a blissful waterfront experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LOP

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

9.6
Based on 85 reviews
Cleanliness: 9.2
Service: 10
Location: 9.7
Room Quality: 9.7
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 10
Overall Experience: 9.8
L
Lee
10
Pondok Santi Estate
Pros:

Excellent hotel with spacious rooms with a plunge pool. Food is extremely good. Staff are extremely friendly, polite and helpful. We had one small issue which the staff dealt with in an excellent way to our satisfaction. I recommend hiring the Princess Margaux hotel boat for Island Hopping - a fabulous trip and an amazing sunset.

2025-09-07 via Nuitee
G
Grant
10
Unique
Pros:

Due to a possible conflict of interest I’m not going to write a long review. But needless to stay we very much enjoyed our stay.

2025-08-14 via Nuitee
R
Rikke Lykke
10
Pros:

An amazing atmosphere, great and tranquil surroundings, great staff who was always smiling and helpful - and snorkling with the turtles right of the beach a definite highlight of the trip.
Best place to stay at Gili Travangan!

2025-06-29 via Nuitee
R
Rana
10
Fantastic hotel the best on the Island!!
Pros:

The staff were so lovely, really helpful and the facilities on site are also amazing! The food was really nice and the rooms are really modern, clean and tidy. Would highly recommend booking the villa if you are going to be staying here!

2025-06-27 via Nuitee
J
JE YOUNG
10
Pros:

Best resort ever

2025-05-29 via Nuitee
R
Ryan
10
10/10
Pros:

We were absolutely stunned by how beautiful it was here. The service was great as well. Everyone was so friendly and welcoming.

2025-05-17 via Nuitee
K
Kaitlynn
10
Pros:

This was an absolutely amazing stay. The grounds are immaculate, the villas are amazing. The staff is so kind, so welcoming, so helpful on all fronts. They offer so many amazing activities, such as scuba diving on the boat, which I can confidently say is the nicest boat on Gili T. I would absolutely come back here again and will be recommending it to all of my friends.

2025-05-16 via Nuitee
A
Andrea partner
10
Pros:

Honestly one of the best beach holidays we've been on. The property is exactly as pictured, the staff were super friendly and helpful, and the food (especially the pizza!) was fantastic. We loved the private beach area where we spent a lot of our time.

We won't be able to stay anywhere else when in Gili T, that's for sure :) Thanks for making our holiday so wonderful.

2025-04-27 via Nuitee
I
Ipek
10
Everything is great!!
Pros:

The best hotel in Gili Trawangan.. the restaurant is just on the beach and the service quality is perfect.. everything is great!

2025-04-26 via Nuitee
C
Christine
10
Pros:

Very comfortable and friendly staff.

2025-04-21 via Nuitee
D
David family_with_children
10
Pros:

Outstanding staff, service, location. Top-notch. One of the great vacation trips for our family (two adults and two smallish children). We worried that Gili T would be too busy for our family, but it wasn't and I think a lot of that is down to how excellent this resort was., Truly amazing. Major gratitude to the staff who provided truly exemplary service for our whole stay.

2025-04-05 via Nuitee
A
Anne
10
Pros:

Staff was very friendly and professional. Food was excellent. Property is in impeccable condition.

2025-03-27 via Nuitee
C
Christian
10
Flott opplevelse på Pandok Santi
Pros:

Dette var helt fantastisk!

2025-03-03 via Nuitee
D
Daniella
10
Perfekt!
Pros:

Kan inte tänka mig bättre service. Allt man behöver kan man ringa efter och personalen är snabba, vänliga och omtänksamma. Maten är jättegod, poolen fräsch och fin. Detsamma gäller för boendet (vi hade en villa med havsutsikt). Gratis cyklar som man kan låna för att cykla runt ön - rekommenderas! När vi skulle vidare ordnade hotellet så vi blev hämtade med båt direkt vid stranden. Har ingenting att klaga på. Perfekt!

2025-01-10 via Nuitee
R
Richard
10
Pros:

Fantastiskt på alla sätt!
Personalen är otrolig och servicen den bästa tänkbara. Bra mat på restaurangen. Det ända som var sämre var att det var fuktigt med lite dålig lukt i sovrummet på övervåningen.

2025-01-09 via Nuitee
A
Alexandra
10
Pros:

We loved the Pondok Santi. Immaculate grounds, fabulous service and excellent food

2025-01-03 via Nuitee
S
SOYEON
10
길리숙소로 강추드립니다
Pros:

너무너무너무 좋았어요. 인생 최고의 숙소 ㅠㅠ

2024-11-23 via Nuitee
J
Jose partner
10
Pros:

The staff is exceptionally helpful and consistently ensures that we have an enjoyable experience at the hotel and island.

2024-11-10 via Nuitee
M
Maja
10
Autenstisk luxus ophold
Pros:

Vi har haft 8 dejlige nætter på Pondok Santi. Vi har nydt det skønne bungalow med det mest fantastsike udendørs badeværelse, stranden, polen og de lækreste dobbel sunbads. Ud over rengøring kommer personalet også om aften og gøre klar til en god nattesøvn ved at sætte mygnet omkring sengen og endnu engang gøre værelset nydelig og velduftende. Personalet har været super hjælpsomme, smillende og søde gennem hele opholdet. For ikke at glemme at, nævne deres helt fantastsieke morgenmenu hvor man dagen forinden frit kan sammensætte ens eget morgenmad samt frit vælge om man ønsker at indtage den på stranden, ved poolen eller i sin bungalow. Restauranten er den flotteste på hele øen og maden er i top, især deres gril menu og den bedste søde, røgede kartoffelmos, det skal prøves. Hotel stiller også gratis cykler til rådighed hvilket vi benyttede os af en del gange. Den park lignende have med de utrolig smukke hvide fliser, lader den kølige brise fra havet bræde sig ind over hele resortet som er med til at holde temperaturen begalig dagen igennem. Super mange tak til de sødeste og utrolig arbejdsomme personale

2024-10-24 via Nuitee
L
Louise family
10
Pros:

Perfect location and service amazing. Staff so friendly and accommodating. Our ocean view villa with pool was the best. We would definitely love to come back.

2024-10-23 via Nuitee