Wanaka Hotel

Hotels
8.2 (2490 reviews)
71 Ardmore Street , Wanaka , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Basic room quality
Some issues with shower pressure
Minor complaints about accessibility

Categories

Cleanliness
8.21
Most reviews mention that the hotel is clean.
Service
8.48
Friendly and helpful staff were frequently noted.
Location
8.82
Reviewers consistently praised the great location.
Room Quality
7.47
Some reviews mentioned rooms being basic or dated.
Amenities
8
General positive sentiment about available amenities.
Value for Money
7.96
Overall considered reasonable for the service and amenities provided.
Food and Beverage
8.51
Positive remarks about the on-site restaurant and food.
Overall Experience
8.18
A mostly positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:33

Property Description

Stunning Views and Convenient Location
Wanaka Hotel offers breathtaking views of the lake and mountains, just steps away from Wanaka's town centre.

Dining Options for Every Taste
Guests can indulge in a variety of culinary experiences with two restaurants and a cafe on-site, including Mexican cuisine with lake views and evening margaritas.

Convenient Amenities for a Relaxing Stay
Enjoy the convenience of free on-site parking, tour desk services, communal kitchen access, and a shared laundry during your stay at Wanaka Hotel.

Ready to experience the beauty and convenience of Wanaka Hotel? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WKA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2490 reviews
Cleanliness: 8.21
Service: 8.48
Location: 8.82
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
R
Renata couple ee
6
Okay for a one night stay
Pros:

Parking is organized well, location is central, beds were comfortable,

Cons:

We stayed in room 152, which is the ground floor/basement. The heater in our room did not work and there was a replacement heater, which wad clearly not enough for the size of the room. No outlets near beds. Sink is outside of the bathroom, which was a bit funny as well.

2026-07-10 via Nuitee
A
Aileen family_with_children au
10
Perfect stay
Pros:

Great location of the city centre. Lovely view from the backyard. Very nice and clean room, well heated in winter.

Cons:

Nothing

2026-07-10 via Nuitee
M
Monica Soo-Jin extended_group nz
10
2026-07-08 via Nuitee
P
Pan solo_traveller nz
10
2026-07-08 via Nuitee
P
Pan solo_traveller nz
10
2026-07-08 via Nuitee
J
Joan couple au
10
Pros:

We booked Wanaka Hotel as an emergency accommodation for the day because the road to Lake Tekapo was closed and we were uncertain if we were going to make it the trip there so we decided to stay in Wanaka for 1 more night. The staff were super helpful and accommodating. I really appreciated that especially because it was our first time in Queenstown and we sort of panicked about not being able to make it to our planned destination. It gave us comfort.

Cons:

none

2026-07-07 via Nuitee
J
JYUNYAN couple tw
9
2026-07-07 via Nuitee
P
PATRICIA family_with_children nz
7
Cons:

There were not enough visible signs directing guests to the hotel rooms, especially at night in the dark.

2026-06-29 via Nuitee
V
Valente couple au
8
3 days felt like 1 enjoyed wanaka and would come back
Pros:

helpful staff and cozy

Cons:

tv wasn’t great

2026-06-28 via Nuitee
T
Tanya couple nz
3
A very expensive, overrated place to stay. Definitely won’t be back and definitely don’t recommend!
Pros:

Nothing.

Cons:

Everything. The morning receptionist was especially unfriendly as she couldn’t be bothered raising her eyes from the computer screen to say good morning or hello neither time, when we passed her twice.

2026-06-25 via Nuitee
M
Mark solo_traveller nz
9
Great spot will stay again
Pros:

Whole complex was Clean and tidy.
Room was clean and warm with good facilities
Short walk into town

2026-06-24 via Nuitee
D
Dawkins family_with_children au
8
2026-06-23 via Nuitee
C
Christian extended_group au
6
Good for a base and one night.
Pros:

The location of this hotel is like no other, it is very easy to get to. Once there you can walk around the city area and the lake, the access to the main parts of town is incredible. The bed was comfortable and the room had all the comforts you need.

Cons:

The room was really cold and the small heater in the room didn't seem to keep up. They have an additional small heater to plug in but the cold was intense, it warmed up sometime in the middle of the night only. To top that, we may not be able to have too many rooms running heating because the power went out on both our rooms at some point and the staff said it was normal. I hadn't noticed, only finding out because the room started getting even colder.

2026-06-20 via Nuitee
S
Sze Yi solo_traveller sg
7
2026-06-18 via Nuitee
S
Shona extended_group nz
9
Just wonderful.
Pros:

We were upgraded to the Royal Suite. How fabulous to sit in a chair once used by the Queen Mother and back then by the now King Charles. A real highlight. I have to say the bed was one of the best I have ever experienced in a hotel room. Sooo comfy.

Cons:

As I age the shower over the bath was not ideal but was ok.

2026-06-17 via Nuitee
S
Scott couple au
5
Disappointing overall.
Pros:

Clean and close to the lake

Cons:

Mix up with room on arrival. Rooms were freezing even though heaters were on. Staff were not friendly and quite abrupt on arrival. Beds super uncomfortable. Parking horrendous and carting suitcases to rooms frustrating. Better of spending more and being more comfortable, although the price wasn’t cheap.

2026-06-11 via Nuitee
D
Doug solo_traveller nz
9
2026-06-10 via Nuitee
B
Bogdan solo_traveller ro
10
Pros:

Friendly staff, clean and good size room. Free parking

2026-05-31 via Nuitee
G
Greg couple au
5
Probably a little overpriced for standard of rooms. But convenient location.
Pros:

Location is very good. Plenty of shops nearby.

Cons:

Long corridors and stairs to negotiate with heavy suitcases. The carpet in the corridor buckles from suitcase wheels. Outdoor parking means ice on the windshield in the morning. Be prepared. Like most older rooms - not much vanity space for two sets of toiletries.

2026-05-29 via Nuitee
A
Abi solo_traveller nz
10
Pros:

So close to town and warm rooms

Cons:

No issues

2026-05-28 via Nuitee