Altos Hotel

Hotels
8 (78 reviews)
No. 85, Street 19 coner Street 148, Phsar Kandal II , Phnom Penh , kh

listing image 1
Show all photos

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly helpful staff
Strategic location near tourist spots
Cons:
Communal areas were a bit tired
Poor facilities
Broken hair dryer
Dirty hallway
Poor water and drain system in bathroom

Categories

Cleanliness
7.21
Poor facilities reported; broken items and dirty areas indicated cleanliness issues.
Service
9.18
Friendly and helpful staff mentioned positively by guests.
Location
9.22
Strategic location near famous tourist spots praised by guests.
Room Quality
7.67
Issues reported with bathroom facilities but no specific room quality complaints.
Amenities
6.7
Communal areas described as tired; amenities do not meet expectations.
Value for Money
7.66
Guests feel the pricing does not align with quality delivered.
Food and Beverage
8.21
No feedback provided; assumed standard quality for this hotel tier.
Overall Experience
8.18
Overall a good establishment for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:20

Property Description

Luxurious Accommodation near Kandal Market

Indulgent Amenities: Altos Hotel boasts an indoor swimming pool with a hot tub, 2 in-house restaurants, and a sky bar for a complete dining and relaxation experience.

Convenient Location: Situated just steps away from the bustling Kandal Market, guests can easily explore nearby attractions such as the National Museum and Central Market.

Exceptional Service: With a 24-hour front desk offering currency exchange, tour arrangements, and concierge services, guests can expect a seamless and memorable stay at Altos Hotel.

To experience luxury and convenience in the heart of Phnom Penh, book your stay at Altos Hotel now.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 78 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 6.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.18
H
Helen • couple • gb
6
Value for money
Pros:

Location. Room spacious.

Cons:

Shower temperature tempermental

2026-02-13 • via Nuitee
J
Juan • couple • es
7
Pros:

Bien ubicado

Cons:

No tiene gym

2026-02-12 • via Nuitee
T
Tony • extended_group • ch
8
2026-01-29 • via Nuitee
T
Tony • extended_group • ch
8
2026-01-29 • via Nuitee
P
Paul • couple • gb
8
Pros:

Good location.friendly helpful staff

Cons:

Communal areas were a bit tired out

2025-12-27 • via Nuitee
K
Khaled • family_with_children • us
1
Pros:

Nothing

Cons:

Everything

2025-12-04 • via Nuitee
E
Eason • couple • my
4
Good location but not value of money
Pros:

Strategic location. Near to 3 famous tourist spot in Phnom Penh.

Cons:

Poor facilities. Broken hair dryer, dirty hallway, poor water and drain system in bathroom.

2025-12-02 • via Nuitee
J
Jozef • extended_group • sk
9
2025-11-30 • via Nuitee
F
franck • couple • fr
8
Agréable
Pros:

Son emplacement

Cons:

Commence à vieillir, manque entretien au niveau des sanitaires, douche, raccords pommeau de douche etc…

2025-11-25 • via Nuitee
T
Torgrim • solo_traveller • no
6
2025-11-24 • via Nuitee
O
O'Neill • solo_traveller • nz
5
2025-11-23 • via Nuitee
F
franck • couple • fr
8
Cela un bon établissement au vue du prix
Pros:

Les personnels

Cons:

Commence à vieillir

2025-11-04 • via Nuitee
T
THANG SARAH • couple • vn
9
2025-08-21 • via Nuitee
P
pon • couple • kh
10
2025-08-17 • via Nuitee
K
Kiyoko • friends
4
Pros:

10 min. needed until hot water comes.
No shower curtain! Bugs in the room
No housekeeping for the second day
I’ve used this hotel for years but no more

2025-05-20 • via Nuitee
C
Chiranjeev • partner
4
Pros:

Pros:
Great location, close to restaurants, bars, local markets, and a small ride away from attraction.
Staff is nice and friendly.

Cons:
The room smelt like smoke even when we selected a non-smoking room.
The carpet in the room was covered with people hair. It seemed like it hasnt been vacuumed in months.
The aircon unit, we had it running on 16 the whole time we stayed at this place, and it didn't feel like it git any colder than 25 degrees celcius.
The bed, even though it had clean sheets, I got bug bites.
Overall:
For the price you pay in Cambodia, you can have much more and better accommodation.
I will not recommend any of my friends to stay here.

2025-05-17 • via Nuitee
T
Thierry • review category business travellers • fr
7
Good
Pros:

Location,air conditioner,staff.

Cons:

Not hot water. No soap.no breakfast

2025-05-04 • via Nuitee
M
MANKU
10
Pros:

시장근처라서 너무 좋았다

2025-03-19 • via Nuitee
T
Trygve
8
Ok hotel
Pros:

Good rooms with good service and cleaning. Common areas are a little "tired", and could be in the need of some update. Good location in quiet area! Will come again!

2025-03-12 • via Nuitee
K
Kevin • solo traveller • au
7
Good
Pros:

Clean in good location

Cons:

Hot water not good, shower in bath was dangerous, safe did not work, no breakfasts available

2025-01-12 • via Nuitee