Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful decor
Great location
Highly recommended amenities
Cons:
Presence of cats for those with allergies
Small room issues
Old bed sheets

Categories

Cleanliness
8.95
Concerns were raised about the presence of cats which affected some guests' experience.
Service
10
Staff received several mentions for being friendly, helpful, and welcoming.
Location
10
Guests appreciated the location's proximity to the river and various attractions.
Room Quality
9.45
Room quality was mentioned negatively in some instances due to size and water issues.
Amenities
10
Amenities like the rooftop pool and breakfast were highly praised.
Value for Money
10
Generally seen as good value, with included breakfast standing out.
Food and Beverage
10
Breakfast was noted positively, being tasty and well-portioned.
Overall Experience
10
Most reviewers expressed a strong desire to return, indicating a great overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:29

Property Description

Charming Boutique Hotel with Unique Decor

Luxurious Rooms and Suites
Individually decorated with antique furniture, some rooms offer kitchen facilities, patios, and river views. All rooms include cable TV, air conditioning, and a private bathroom for a comfortable stay.

Convenient Location and Amenities
Enjoy the outdoor pool, hot tub, and complimentary Wi-Fi. Get local tips from the reception and explore nearby dining options. With the beach just a short walk away and the airport within reach, Rivera Del Rio offers the perfect blend of relaxation and convenience.

Book your stay at Rivera Del Rio for a memorable getaway!

Important information:

Please note that the front desk is available from 09:00 to 19:00. If arriving out of this schedule, please inform the property in advance so someone can assist you.

A surcharge of $20 USD applies for arrivals from 21:00 PM to 23:00 PM, and $30 USD for after 23.00 PM. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.8
Based on 474 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 9.45
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Connor couple us
10
2026-01-20 via Nuitee
E
Edward solo_traveller us
10
2026-01-15 via Nuitee
F
Frederick couple us
10
Romantic safe area close to everything in Zona Romatica
Pros:

The best part were the house cats. There is a kitten named Kiki and a cat named Elizabeth that roam the lobby and are so sweet. If you are missing your pets at home, they fill the void so well. The staff Javier and Ivan , especially, were fantastic. Everything was purrrfect!

2026-01-05 via Nuitee
M
M8350DLheathery Family
10
Beautiful & original decor with rooftop heated pool & panoramic views.
Pros:

I dreamt about this hotel for months before coming, and it even surpassed my expectations. We watched the New Year’s fireworks from the aforementioned rooftop pool, and had the best view in town! There is a second pool, & a jacuzzi.

Excellent service from Javier, Carolina, et al, who were friendly, helpful, and made us feel welcome.

Located next to a river & 2-minute walk to Isla Cuale, where we went for shade, picturesque restaurants, & the outdoor tourist market.

The lobby also plays home to 2 adorable cats.

And the breakfast (which is included if you book directly with them, and the booking is less expensive, too) is tasty and a good size.

My well-traveled adult daughter said this might be her favorite hotel ever. It’s certainly one of mine.

2026-01-02 via Tripadvisor
T
TiaSarita Couples
4
CATS IN HOTEL!!
Pros:

We stayed at this boutique hotel for our 20th wedding anniversary. The staff is very friendly and hard working. But there are cats living in the hotel, sleeping in the lobby and on all the furniture and tables. I am highly allergic to cats and struggled to breathe the whole week we were there. I had to buy strong allergy meds to add to what I was already taking and they did not help. They refused to give us a refund to stay somewhere else. I will never stay here again and cannot recommend it.

2025-12-29 via Tripadvisor
R
RyanAustin1980 Friends getaway Austin, Texas
10
I will keep coming back!
Pros:

I’ve stayed here multiple times over the years and I even had my bachelor party at the hotel, which Alex helped us arrange. The breakfast is delicious. The location is very convenient and quiet and the staff is excellent. the new tower is also a beautiful addition with the rooftop pool. Will continue coming back.

2025-12-29 via Tripadvisor
L
Laura couple us
10
Pros:

This place is a hidden gem. So much character! Perfect location - views of the river (bird watching and iguanas) and a view of the ocean at sunset from the rooftop infinity pool. It's a safe neighborhood for walking and we walked through Cat Island all the way down to Los Muertos beach.

Cons:

I didn't find the VIP transfer from the airport all that helpful. We still had to wait quite a while and it wasn't cheaper than an Uber.

2025-12-22 via Nuitee
J
James couple us
10
We keep comng back!
Pros:

I love the design th frescos the trompe loi. The staff are marvelous. The hallways stairways and balconies feel like a cross between the the Winchester Mistry house and a Felini movie....
Spiral stairs narrow stairs two rooftoo pools and a roof top hot tub that has view to die for. The Decoration is quircky and artisticly done aomeone has fun with that job. The baristas ar so fun and usually the people that stay there are too. A great place to spend New Year Eve! Locationmos superb and lovely to walk at night.
The river is charming as you sit on the front room balconies...

Cons:

Love everthing especially the lobby and the cat Mascot!

2025-12-19 via Nuitee
H
Hongbo couple us
9
Quite place for a few days in town.
Pros:

Unique, quiet, tugged away. Large bottled water supply. Swimming pools and hot tub. Close to bus stations to botanical garden and other tour pickup places.

Cons:

The bed sheets are a little old and worn.

2025-12-15 via Nuitee
C
chuckmacd0nald Couples
4
Underwhelmed
Pros:

Scarlett room was very small. Had to climb up to, and down from bed, and could barely squeeze by bed (11 inch wide gap), to get to fridge. Little, to no hot water (this was similar to when we stayed in the Maria room two years ago).
Staff was friendly, and helpful, as before.

2025-12-12 via Tripadvisor
J
Jeiby couple us
9
2025-12-09 via Nuitee
W
William couple us
10
Wonderful property with great views!
Pros:

Lovely in every way. Great location, walkable to restaurants and the beach. The rooftop bar with beautiful view and super bartender made it easy to enjoy a nightcap at "home". All the staff were super! Breakfast had good choices. The sound of the river was an unexpected pleasure.

Cons:

Wish we could have stayed longer.

2025-12-05 via Nuitee
E
Eeley solo_traveller ca
9
2025-12-05 via Nuitee
J
Jill couple us
10
2025-12-05 via Nuitee
M
Miko couple gb
10
Would stay again
Pros:

Fabulous interior

2025-12-03 via Nuitee
E
E5050AGianb Couples
10
PV Gem
Pros:

what an amazing surprise. Beautiful and whimsical. staff were very helpful and really pleasant. the room (medusa) was a real treat with amazing views from 2 balconies, and, to our delight, the shower. the room was spacious and very comfortable, including the wonderful bedding

my wife compared the hotel to a Wes Anderson movie

the location by the river was quiet yet within short walking distance of all you want to see in old town PV.

my wife and I stayed at the end of a busy Mexican Holiday. I was looking for a small boutique hotel to end the trip and arrived with little expectation. we left now having a place we would return to without hesitation on our next stay in PV. we have stayed often in PV and Rivera Del Rio was the most joyful hotel experience we have had.

thank you Rivera Del Rio for being what you are, a truly unique pleasure

2025-11-26 via Tripadvisor
U
U7378KNmargarets Family
10
Good location and ambiance, personable staff.
Pros:

I love staying at this hotel. Its location in a quieter part of Zona Romantico is great. Front desk staff have been kind and attentive on both visits. One room has separate bedrooms and baths so it’s perfect when I was with several others and once with my nephew.

2025-11-24 via Tripadvisor
P
Pamele_12 Couples Cottage Grove, Oregon
10
Best Boutique Hotel in Puerto Vallarta
Pros:

This was our third stay at the Rivera Del Rio Boutique. We absolutely love the small size, location across from the island, proximity to the Malecon boardwalk and ocean, and lots of restaurants. The hotel is the former home of a Texas socialite and each room is unique. Since we have been going there they have added a new wing with an infinity pool and bar. There is also a small rooftop pool in the original structure. If you book directly with the hotel, breakfast is included (and delicious!). Our favorite rooms are in the original structure, but we like older buildings. Others in our family prefer the brand new rooms that have been added. Many rooms have balconies and the ambiance (and resident kitties) add to one's enjoyment. Staff is super accommodating.

2025-11-21 via Tripadvisor
M
missshilodarling Solo travel Toronto, Ontario
10
Hidden gem in the city!
Pros:

I want to keep this hidden gem all to myself! I felt like an old hollywood starlet coming & going from this hotel! Staff were laid back & attentive. Breakfast was delicious. The hotel is full of charm & a great place for a romantic getaway solo trip or for friends. It’s the only place I’ll stay when I come back. Perfect location if you want to be away from the crowds but still close to everything.

2025-11-20 via Tripadvisor
A
Adriana couple ca
10
The view from the Infinity pool at the roof top is amazing. Our Candelaria room was spacious, beautifully decorated and
Pros:

Location , room , customer service , pool , drinks

Cons:

Nothing to dislike

2025-11-19 via Nuitee