Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Guest education on local ecosystems and culture
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Room service
-
Terrace
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Tour desk
-
Hot tub/Jacuzzi
-
Massage services
-
Non-smoking throughout
-
Shared lounge/TV area
-
Shuttle service (additional charge)
-
Concierge service
-
Heated pool
-
Infinity pool
-
Outdoor furniture
-
Fruits
-
Staff adhere to local safety protocols
-
Fire extinguishers
-
First aid kit available
-
Smoke alarms
-
CCTV outside property
-
Access to health care professionals
-
Face masks for guests available
-
Pub crawls
-
Happy hour
-
Cooking class
-
Television in common areas
-
Express check-in
-
Free wired internet
-
Scuba diving on site
-
Snorkeling on site
-
Airport transportation - pickup (surcharge)
-
Beach umbrellas
-
Free pool cabanas
-
Pool sun loungers
-
Offsite parking discounted rates available
-
Internet access
-
Housekeeping on request
-
Private picnics
-
Art gallery on site
-
Wine release events
-
Exercise/lap pool
-
Japanese garden
-
Covered parking
-
Fishing nearby
-
Horse riding nearby
-
Swimming nearby
-
Beach toys
-
Rooftop garden
-
Guest education on local ecosystems and culture
-
Vegetarian menu options available
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Charming Boutique Hotel with Unique Decor
Luxurious Rooms and Suites
Individually decorated with antique furniture, some rooms offer kitchen facilities, patios, and river views. All rooms include cable TV, air conditioning, and a private bathroom for a comfortable stay.
Convenient Location and Amenities
Enjoy the outdoor pool, hot tub, and complimentary Wi-Fi. Get local tips from the reception and explore nearby dining options. With the beach just a short walk away and the airport within reach, Rivera Del Rio offers the perfect blend of relaxation and convenience.
Book your stay at Rivera Del Rio for a memorable getaway!
Please note that the front desk is available from 09:00 to 19:00. If arriving out of this schedule, please inform the property in advance so someone can assist you.
A surcharge of $20 USD applies for arrivals from 21:00 PM to 23:00 PM, and $30 USD for after 23.00 PM. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Free public parking is possible at a location nearby (reservation is not needed).
-
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
The staff, location, rooftop pool all fantastic. Feel very comfortable here. Pool is warm and it’s a useful size. The view from the rooftop is expansive and beautiful. The location next to the river is calm and quiet and a short walk to everything.
There were no negatives to this property. It’s not new, there may be a little more wear then it shows in the photos but that’s typical with every hotel.
The hospitality
The beds were a little soft for our taste.
El estilo y la decoración
It was the perfect location with a semi private pool. The bed was super comfortable. The room had the perfect amount of airflow from open doors and windows but A/C was also available if needed. The "Medusa" room had 2nd floor access to the rooftop pool and bar which was great. Check in was quick. Communication was good.
Only complaint was that in our room "The Medusa" there is a small closet door that bangs all night long so we found it difficult to sleep. Also, breakfast items were cold when served.
Staff are extremely friendly. This hotel has a lot of character and a lot of interesting areas to explore. Three different options for pools and a welcome margarita. The Wi-Fi was really strong. I brought my fire stick and it worked without buffering. The front desk was so cute:)
Every room is unique! Through our party we saw 4 of the rooms on this stay, and they each have their own charm. We took full advantage of the two pools - it’s nice to have a bartender up on floor 7, or just bring your own drinks to floor 3. Breakfast was awesome! The menu is small but they do a great job of everything. We had a great time, and wouldn’t hesitate to come back to this hotel.
The rooms are not well insulted from road noise. Anyone that is a light sleeper may have an issue.
Location was very good. Staff were great.
It could use some updating here and there.
Magical castle-like stay near the action. Mystical vibes, unique pools, beautiful mansion, and resident cats. Truly special. ✨
I just can’t imagine staying anywhere else when I’m down there. But to each his own. I like how not corporate it is.
Nothing.
There’s one thing.. but every hotel does this. I saw the price online was a fair amount cheaper than it was at the front desk. Just match it and save me the work. But that’s not really a complaint as much as a suggestion.
Beware of the 5 star reviews. We booked the green room and as soon as we stepped into it, realized that it was not for us. The floor was painted black and the shower experience was awful. The location offers no privacy by the pool and the door lock was very flimsy. The room also needed to be deep cleaned.
To make matters worse, we got nowhere with the manager, Carolina, who could not explain why we were overbilled after several discussions. And like some stated, not once did she apologize although she did agree that we were overcharged. It was a very strange experience dealing with her. She listened intently, took all the information and never followed up. Each time it was the same.
Ensure that you check your billing carefully. We were happy to move on, will not return and will not recommend.
The hotel is located in a quiet side street, trees and birds and a dry river in front.
Interior design is special and quaint; good rooms, good brkfst.
Javier, in charge of service, is welcoming and very helpful.
Why the warning?
Bcs u might get stranded in the shower without water.
Why go into detail?
Bcs it demonstrates attitude.
Why is it imprtnt?
Bcs my impression is the prblm is permanent.
At my first shower (23:00): pressure started weak; then water stopped all together; after 2 minutes, almost drying myself with soap on, burst of strong pressure; then trickle again.
In the morning I talked with the manager; she wasn't surprised, which says a lot.
She said they will try to fix it.
When I asked in the afternoon, she said prblm was fixed but cannot gurantee it won't return (duh?).
I took her offer to relocate to a room on the other side of the hotel.
Javier came to help me move. Before leaving the room we tried the shower; same trickle.
He agreed with me the prblm wasn't fixed, and said other rooms on that side had the same prblm.
During the whole process no one apologized or said "I m sorry".
Upon checkout, the manager told me not to pay 12 usd for one of my brkfsts. When I asked why, she said "bcs of water prblm".
Even then she couldn't utter the word "sorry".
Recommendation: Check ahead.
PS
In both rooms, despite dfrnt glass doors, shower water creats a pool over a quarter of bathroom floor.
Very cool hotel! It's a bit out of the way of the romantic zone which we liked. If you don't purchase direct, you don't get breakfast included but we upgraded when we got there. It also gave us a better room. We stayed in "Diego". We enjoyed the and the bed was comfortable. The view of our room was just of the dried up river but there's lots of cool villas to look at and we saw some cool green iguanas in the trees. The breakfast was nice but there's so many places to go out for brunch that I think I would do that next time.
The pools and hot tub are nice.
They have 2 cute cats that work the front desk.
Very cool place!
I had an absolutely wonderful stay at this hotel, and the staff truly made the experience unforgettable. Every single person working here was kind, professional, and full of class—you can tell they genuinely care about their guests.
One staff member who stood out in particular was Ruben. He is one of the nicest and most helpful people I’ve ever encountered at a hotel. He went above and beyond in every way, always checking in on us, showing us around, and making sure we were comfortable. He was especially thoughtful and patient while helping an elderly lady I was traveling with, which meant so much to us. On top of that, he made the best piña coladas I’ve ever had! Well-mannered, attentive, and truly exceptional at what he does.
The hotel itself is absolutely breathtaking. The pools are gorgeous, and the sunsets—especially by the second pool—feel like something straight out of a dream. The rooftop is another highlight, featuring a massive, beautiful jacuzzi that’s perfect for relaxing and taking in the view.
The rooms are all unique, each with its own character and charm, almost like individual art pieces. Everything about this place feels thoughtfully designed and welcoming.
From the incredible staff to the stunning atmosphere, this hotel exceeded all expectations. Highly recommended, and I would return without hesitation.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
