Facilities

Boat tours nearby
Arcade/game room
Free WiFi
Terrace
Luggage storage
Sauna
Elevator
Shopping on site
Golfing nearby
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Great location
Staff were helpful
Cons:
Cleanliness issues
Additional charges for room access

Categories

Cleanliness
6.4
Found dirty items in the room, indicating cleanliness issues.
Service
9.4
Staff were helpful in resolving issues, despite being short-staffed.
Location
9.4
Great location, close to amenities and attractions.
Room Quality
8.4
Older building but well maintained and functional.
Amenities
8.9
Equipped with all necessary amenities for the stay.
Value for Money
8.4
Charging for additional room access could impact perceived value.
Food and Beverage
8.9
Standard quality for this hotel tier.
Overall Experience
9
Overall enjoyable stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:59

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, facials, and enjoy the outdoor pool, spa tub, and tennis court.

Convenient Services and Shuttle Access
Benefit from free Wi-Fi, babysitting services, and arcade/game room. Take the shuttle to nearby shops.

Charming Guest Rooms and Balconies
Stay in uniquely decorated rooms with full kitchens, balconies, and modern amenities.

Escape to Pacific Beach Resort for a blissful retreat by the sea!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 116 reviews
Cleanliness: 6.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 9
J
Jason partner
10
Pros:

The room was clean with everything you need for a holiday. The beach view was fabulous, with a stroll across the road to be on the sand. Able to walk to grocery shop and dining.

2025-09-30 via Nuitee
J
John
6
Pros:

Great location Noisy

2025-09-07 via Nuitee
K
Kelliann
10
Pros:

My husband and I visit this place every year. Looking forward to visiting again soon.

2025-08-18 via Nuitee
K
Kym family_with_children
8
Pros:

Property was good for our purpose. The only reason I marked down on 'staff' is that there weren't really any there when I was there. The people I did interact with were very nice. There were issues with Expedia providing my contact details and so I didn't receive the correct check in information. Thankfully an off-duty staff was able to support us as we arrived after 5pm when the office closes.

2025-08-10 via Nuitee
S
Sonya partner
10
Pros:

It’s an older building and the kitchen/bathroom in our unit (#43) aren’t new, but they are well maintained and functional. The 180 degree beach view was spectacular. Being walking distance to everything Mooloolaba has to offer was great. The parking space for our unit was easy to get in & out of (not all parking spaces are created equal). The unit was equiped with everything we need. Coles supermarket is a short walk away.

2025-07-28 via Nuitee
D
Darlene family
4
Pros:

-Before arrival at accommodation was called to say that they were short staffed for cleaning and could I delay arrival.
-On arrival charged an extra $300 bond that I had not be advised about. Receptionist said it would have been somewhere in the small print if I had have read it.
-I had booked a two room apartment for one night but on arrival in room the 2nd and 3rd bedrooms were locked off with a sign saying if we were requiring an extra room we would be charged an extra $150 per room.
- Rang reception to explain that I had paid for 2 rooms but only the master was accessible. Reception had closed so had to ring after hours.
-After 20 minutes of investigation, after hours informed me that I had been given the wrong room and we would need to vacate the apartment and move to another apartment. Asked if we could return the room to how it was before entry, return the keys to the after hours key slot, find an envelope for another family who was yet to arrive, swap the keys over and vacate the designated parking spot to move to the new allocated apartment parking.
- Just as we were gathering up our things, turning the tv off and licking up, after hours rang back to say never mind, they found an alternative resolution and we could stay in the room we were in and access the second bedroom.
- Once in the master suite I drew the curtains as it was dark by now and found a dirty bra, dirty men's undies and socks bunched up in the corner of the room under the window.

2025-07-14 via Nuitee
N
Nicola
10
Pros:

We all had a great weekend weather wasn’t the best but having a fabulous apartment made up for it. Would definitely recommend the Resort

2025-06-30 via Nuitee
D
Dennis partner
10
Pros:

Rooms were very well maintained and modern and very accessible to everything

2025-06-26 via Nuitee
L
Lynda family
4
Pros:

Location was fantastic. Disappointed in the unit, was supposed to be upgraded but had a very strong odour and bathroom could gave been cleaner.

2025-06-20 via Nuitee
K
Kay partner
4
Pros:

The appartments are close to all ammenities but the bedroom setup is terrible as it is right beside the neighbors patio and I had the misfortune of them playing music and their conversation till 2.30 in the morning. No sleep.

2025-06-07 via Nuitee
F
Felicity family_with_children
10
Pros:

Great location

2025-05-29 via Nuitee
J
Julie
8
Pros:

Location was perfect
Accommodation was good
Would suggest a new bed would be good

2025-05-28 via Nuitee
R
Rhonda
10
Pros:

Great location. Staff friendly & very helpful. Unit spacious

2025-05-14 via Nuitee
J
John partner
8
Pros:

Was disappointed that the apartment was not at the front of the building, therefore having only 90 degree views and missing out on the cooling easterly breezes and sunrises.The apartment (unit 42) was recently renovated and the owners need to be complemented, brilliant job. Management need to give customers the option of choosing the front apartments or the one we got when making a booking. Overall we had a great time though, love Mooloolaba

2025-04-30 via Nuitee
K
Karlene family
8
Pros:

Our apartment was fully renovated and absolutely beautiful. The position of the building was so convenient and the view was incredible. The only downside was the cleanliness of the shared facilities. The pool and spa downstairs were full of hair on all occasions we visited and the spa had turned green on day two, smelled, and guests continued to use it.

2025-04-21 via Nuitee
H
Heather friends
10
Pros:

The unit we were it was absolutely lovely. It was fresh, clean and spacious. The furnishings were simple and fit the vibe.

The view from our balcony was stunning! The sunrises and sunsets were stunning. We stayed 2 nights and had everything we needed.

We have stayed in the area before and by far this was our best experience and would come again in a heartbeat.

The staff were super friendly, helpful and knowledgeable before checking in, during and after.

2025-04-18 via Nuitee
T
Tina
8
Pros:

A lot of parking spots were unsuitable for normal SUV cars.
Staff were lovely and helpful.
Some maintenance needed eg one door to pool was broken, tennis court unclean (possum poo and leaves etc).
Overall ok

2025-04-08 via Nuitee
G
Glenn
6
Pros:

A little dated & room certainly wasn't furnished like the pics on the website, glass door didn’t shut properly as it needs new rollers

2025-02-16 via Nuitee
N
Natalie family
6
Pros:

Comfortable enough. Staff lovely and helpful. Location central to the beach and all the restaurants and bars that Mooloolaba has to offer.
Stayed in a 3 bedroom superior apartment. Apartment felt a little dirty and like it needed a good clean and scrub. Some parts of the apartment were newish and renovated other parts were old and dated.
Some stains on bedding and towels. Disappointed with apartment supplies-a 5 night stay for 5 people and only 1 roll of toilet paper supplied along with 2 kitchen bin bags, no tissues - it’s the little things when traveling that help. We bought what we needed, but for the price we paid we expected more.
Air conditioning box sat on the small balcony, so when switched on blew hot air over the balcony making it difficult to sit outside to enjoy the incredible view, yes we could of turned the air con off but with weather warming up to 33 degrees and very high humidity we shouldn’t of had to choose.
Overall our stay was ok. I’d give it 3 stars.

2025-01-23 via Nuitee
D
Danielle family
8
Pros:

I loved this hotel and the views. I think the option to not get toilet paper is a little off. Loved the pool.

2025-01-14 via Nuitee