Pinnacle Lodge

Hotels
Westgate Resorts
9.4 (129 reviews)
2503 Eagle Court, N, Sun Peaks, British Columbia, V0E5N0 , Sun Peaks , CA

Facilities

Fitness facilities
Sauna
Ski storage
Wheelchair accessible
Fitness facilities
Golfing nearby
Ski storage
Front desk (limited hours)
Smoke-free property
Cross-country skiing on site
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Wonderful breakfast
Cons:
Terrible customer service
Poor cleanliness
Lack of basic amenities

Categories

Cleanliness
8.05
Cleanliness issues were mentioned such as poorly kept grounds and lack of amenities like shampoo.
Service
10
General positive sentiment towards staff and service, though specific issues were noted with customer service.
Location
9.55
The location was appreciated for its proximity to the village and other attractions.
Room Quality
9.55
Rooms were described as spacious and comfortable with a positive sentiment overall.
Amenities
8.55
Some amenities were lacking, such as shampoo and conditioner, impacting the overall perception.
Value for Money
9.55
Overall value for money perceived positively, although cleanliness issues were a concern.
Food and Beverage
10
Food was highlighted as wonderful, specifically breakfast.
Overall Experience
9.95
Overall experience reflects a mix of positives and some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:43

Property Description

Luxurious Amenities

Indulge in relaxation with our spa tub and sauna after a thrilling day on the slopes. The cozy fireplace in every guestroom adds a touch of warmth that complements your stay perfectly.

Convenient Services

Our dedicated staff at the front desk are here to cater to your needs, ensuring a seamless experience during your visit. Enjoy the convenience of ski storage and complimentary self-parking.

Ski-In, Ski-Out Access

Located just steps away from Sun Peaks Resort, The Pinnacle Lodge offers unparalleled access to the ski lifts and slopes. Embrace the ultimate ski vacation where adventure meets comfort.

Ready to experience the perfect blend of luxury and convenience at The Pinnacle Lodge? Book your stay now and elevate your Sun Peaks getaway!

Important information:

After a day on the slopes, enjoy recreational amenities including a hot tub and a sauna. Additional features at this hotel include ski storage and barbecue grills.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 129 reviews
Cleanliness: 8.05
Service: 10
Location: 9.55
Room Quality: 9.55
Amenities: 8.55
Value for Money: 9.55
Food and Beverage: 10
Overall Experience: 9.95
D
debbielZ5494GR Family
2
Westgate Resorts terrible customer service!!
Pros:

Booked a reservation at Pinnacle Lodge at Sun Peaks, British Columbia for February 2026. I booked the room directly through Westgate Resorts, an American company. When I made the reservation I specifically asked if the deposit was in Canadian dollars or US dollars. I was told Canadian dollars. Much to much surprise the deposit was charged to my credit card in US dollars. I had to cancel due to a change in plans a few days later and the refund was in US dollars but the exchange was lower so the refund was less.
When I emailed Westgate Resorts regarding the misleading information they were less than helpful.
Definitely won’t book at a Westgate Resort again.

2025-10-15 via Tripadvisor
M
michelle partner
8
Pros:

The accommodation was beautiful with great amenities. However, the resort closed the day before so the facilities advertised weren't available, as in no breakfast apart from muffins and fruit and tea and coffee facilities. This did not spoil the stay though but it would be a good idea to make this clear in future to other guests. Nothing much was open in Sun Peaks resort so we would probably have stayed at another location if we'd have known. This is not a negative review though as the accomodation was really nice!! Expedia just needs to get the advertising details right!

2025-10-06 via Nuitee
R
Richard family
10
Pros:

The room was very clean and comfortable

Bring every you need for your stay. There are no extras
You need to go to the lodge for water coffee and tea.
Skeleton staff, but not really required. Everything is self explanatory!

2025-09-29 via Nuitee
S
SHERI partner
10
Pros:

This was a true hidden gem for us. We do not ski, so timing was perfect but we absolutely loved the village the trails at the top of the ski lift and all of the restaurants and bars that we went to. I wish we could’ve stayed longer. Our room was wonderful and the beds were very comfortable.

2025-09-20 via Nuitee
S
SamW900 NONE Redmond, Central Oregon, Oregon
8
Great breakfast, staff and location
Pros:

Everything wonderful except poorly kept grounds. If they continue serving wonderful breakfasts we will definitely return, but that is uncertain.

2025-08-30 via Tripadvisor
B
Brent
6
Pros:

Bring shampoo

2025-08-26 via Nuitee
T
Thomas partner
4
Pros:

Its a time share in a residential neighbouhood. Check in closes at 7pm. Nuisance to check in. No phone or TV in room. Bed was not high end. No shampoo or conditioner. Over rated for what it is.

2025-07-27 via Nuitee
R
R8178JDdavidh NONE Brisbane, Brisbane Region, Queensland
10
Great place
Pros:

Very friendly staff and a great place to stay. The room was excellent, spacious clean and a lovely little veranda. The fridge was a great help. Would recommend it highly

2025-07-10 via Tripadvisor
J
Jeremy
10
Pros:

Beautiful location just a short walk to the village. Quiet and comfortable, great hot breakfast in the main cabin.

2025-06-30 via Nuitee
R
Robert
10
Pros:

Very quiet hotel during our stay. Dinner options were a bit limited probably due to the time of year (June).

2025-06-18 via Nuitee
N
Nicole
10
3 night stay
Pros:

This was the most beautiful setting forba stay at Sun Peaks. My husband and I thoroughly enjoyed our stay and would highly recommend it to anyone considering visiting the area.

2025-05-19 via Nuitee
P
Pieternella partner
10
Pros:

The Commons area gave our stay the feel of being in a chalet. Lovely surprise.
Great breakfast.

2025-03-23 via Nuitee
H
Heather Helene
10
Pros:

Had a welcoming and homey feel.

2025-03-17 via Nuitee
H
Heather Helene partner
10
Pros:

Friendly staff and a comfortable environment.

2025-03-12 via Nuitee
C
Carol
10
Pros:

Just a great place to stay

2025-03-10 via Nuitee
J
Joshua
10
Always great!
Pros:

Pinnacle Lodge is always great value, and Richard is such a good host. My go-to spot for accommodation in Sun Peaks for skiing.

2025-03-09 via Nuitee
D
D A
10
Another ski vacation at this wonderful lodge
Pros:

Richard and his team are cheerful, accommodating and caring . We enjoyed our 5 nights stay. Loved breakfast, easy to walk to ski fields - 500m walk to Morrissey platter t bar. Easy ski out, right to the door.
Our room was nice clean and spacious with all necessary amenities.

Outdoor spa and indoor sauna - were perfect after long day on slopes.

Short stroll to the village for food.

Highly recommend

2025-03-09 via Nuitee
A
Alec family
10
Pros:

Property was clean. Breakfast was awesome. Staff was very kind. Will definitely return.

2025-02-20 via Nuitee
C
C
10
Pinnacle Best in Sun Peaks
Pros:

We have been to Sun Peaks countless times. The Pinnacle is definitely our favourite and we will book for August, next February and the years to come.

There is an abundance of communal space for games and lounging as well as food prep and eating area.

The staff and service was above and beyond as well as friendly and approachable.

It was quiet and comfortable on the busiest weekend of the year. It was like we had our own oasis in the middle of the busy mountain.

All within a few steps of everything you want to experience in Sun Peaks centre!

2025-02-18 via Nuitee
R
Ryan
4
Pros:

You pay $20 for a breakfast whether you eat it or not. And they don’t start breakfast until 8 AM. The mountain opens at 8:30 AM!! Seems like a cash grab.

2025-02-18 via Nuitee