Share this hotel
Facilities
Property facilities
-
Hot springs nearby
-
Free WiFi
-
Terrace
-
Garden
-
Wheelchair accessible
-
Picnic area
-
Elevator
-
Free self parking
-
Hot springs nearby
-
Handrails in stairways
-
Change of towels (on request)
-
Change of bed sheets (on request)
-
Well-lit path to entrance
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Indulge in Relaxation:
Pamper yourself with onsite massages, body treatments, and facials. Unwind in private indoor spa tubs in individually decorated guestrooms featuring LCD televisions for entertainment.
Convenient Amenities:
Enjoy complimentary wireless internet access, free self-parking, and a scenic picnic area. Relish a satisfying meal at the onsite restaurant, ensuring a hassle-free stay.
Explore the Surroundings:
Conveniently located near Jozankei Shrine, Jozankei Hot Spring, and other attractions. Discover nature at Mt. Sapporo Traverse Hike and Shikotsu-Toya National Park just a short drive away.
Book a serene stay at Okujozankeionsen Kashogyoen to experience luxury and tranquility in Sapporo's charming Jozankei district.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger are not permitted at this property.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Property Policies
-
Pets
Pets not allowed
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
-
General
Staff wears personal protective equipment
-
General
Food service has been amended for enhanced safety
Property policies
-
Pets
Pets not allowed
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
-
General
Staff wears personal protective equipment
-
General
Food service has been amended for enhanced safety
-
Children and extra beds
Children not allowed
-
General
Property is cleaned with disinfectant
-
General
Professional property host/manager
-
Children and extra beds
No cribs (infant beds) available
-
Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
-
General
Commonly-touched surfaces are cleaned with disinfectant
-
General
Shield between guests and staff in main contact areas
-
General
Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)
-
General
Unicode Support true
Location
Guest Reviews
静かな場所
自然の景観
料理
堪能できました♪
イタリア料理は最高
Super comfy, meal delicious, gorgeous view.
Amazing location and amazing room. Service was personal and impeccable. Food was top notch and quality of food used was amazing. Every meals looks like a fine dine standard meal. View from room was amazing!!!
If you were choose one hotel that reflect the japanese wilderness experience in luxury setting this is it. Best food on Japan. 1 1/2 hour from Saparo and 1 from Niseko.
Returning visitor - been about a year and a half since my last visit and was happy to see the spa folks still there. However we did have a dislike for a newer service they have using an electric scalp machine (do not recommend as it was very painful and traumatizing for my partner). The massage services were wonderful as usual. An issue though (same as last time), was cleaning of higher shelves. I placed my clothes on the higher shelves (I’m taller) and they came back chock full of dust. Please get your cleaning staff and step ladder so they can clean all the way up. This was an issue last visit and was told they would address it but seems perhaps this was forgotten. 😅
Dinner was awkward this go around in that there is now a service charge for private dining rooms. Also reservations were required. While they made it work for my family I wish I’d have known about this in advance as that was a change. I’d have made advanced reservations if I could just to avoid the awkwardness that came during our stay.
Food was just as good as before. Thank you.
A lot of new faces but still some friendly ones. Since English didn’t appear to be any except perhaps 1 team members default language, there were some mix ups on seating and service but eventually got those worked out (just not ideal).
Rooms were perfect. No complaints here, only joy (room service was good). Only ask would have been to have the Ryoken with more slippers and robes for taller travelers like myself.
It was amazing from the moment we arrived in our car, there were staffs greeting us and ready to help us unload the bags. Then we were led to the check in seating area and was offered some wine and non alcoholic beverage. The staff showed us the room and everything that we needed to know. The room was overlooking the reserve forest and it looks so beautiful with snow covered trees. The private bath in the room was just the cherry to the cake. During dinner time, the 5 course menu was amazing and the presentation was immaculate. There were also some snacks prepared in case people were still hungry. Would definitely stay here again.
모든 분들이 친절하셨고, 잘 챙겨주시려고 노력하셨어요. 음식도 맛있어서 편안했고, 눈 온 경치가 좋아서 정원 앞쪽 산책하면서 눈길을 걷는게 즐거웠습니다.
Fantastic staff! Modern, clean facility with staff that were friendly, professional and very accommodating. When we pulled into the property, not quite sure we were in the right place, we were greeted by a young woman who asked our name and assured us we were in the right place. The cuisine was outstanding. The entire experience was great.
Excellent customer services. A good choice if you consider staying in Jozankei.
Nice hotel
口コミ通りの素晴らしいお宿でした。ロビー、お部屋、お庭、食事、最高です。夕食のイタリアンは少ないと思いましたが、後で満腹になってました。また、行きたくなるお宿でした。
新婚旅行に利用させて頂きました。
電話で軽く今回の目的（新婚旅行）を伝えただけでしたが、ホテルから様々なサプライズをして頂きました。とても快適に過ごす事ができました。また利用させて頂きたいです。
It was carm and clean.
Loved the individual Onsen in rooms and the unending tranquility.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
