DOM Hotel Roma - Preferred Hotels & Resorts

Hotels
9 (711 reviews)
Via Giulia 131 , Rome , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Beautiful rooms
Cons:
Cleanliness issues
Overpriced rooms

Categories

Cleanliness
7.89
Stains on carpet and broken shower floor indicate issues with cleanliness.
Service
9.86
Staff were described as wonderfully friendly, helpful, and attentive.
Location
9.4
Perfect location in the center of Rome, within walking distance of attractions.
Room Quality
8.35
Rooms are noted as beautiful, spacious, but some reviews hinted at maintenance issues.
Amenities
8.88
Aqua di Parma amenities mentioned as superb.
Value for Money
8.84
Some reviews felt rooms were overpriced, but overall value was appreciated.
Food and Beverage
9.39
Restaurant serves an amazing breakfast and top rate dinner.
Overall Experience
9.36
Overall highly positive feedback from multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:00

Property Description

Luxurious Vintage-Style Design
Experience the charm of Rome at DOM Hotel Roma - Preferred Hotels & Resorts, located in the heart of Piazza Navona. Indulge in the vintage-style décor of our air-conditioned rooms, each equipped with modern amenities like a flat-screen TV and free WiFi.

Panoramic Terrace and 24-Hour Service
Unwind at our panoramic terrace overlooking the old town or enjoy a drink at the bar. Our 24-hour front desk is always available to assist you, and we offer meeting facilities, a ticket service, and luggage storage for your convenience.

Central Location and Abundant Breakfast
Explore Rome with ease as we are a short walk from iconic landmarks like the Pantheon and Vatican City. Start your day with a delicious breakfast featuring a variety of options, from hot drinks to eggs, served daily.

Book now for an unforgettable stay at DOM Hotel Roma - Preferred Hotels & Resorts.

Important information:

Please note that the property is set in a restricted traffic area. Guests arriving by car are requested to inform the property in advance with their number plate in order to obtain the special access permit, subject to availability.

Cots are subject to availability. Please check with the hotel in advance.

Please note only small dogs are allowed.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

9
Based on 711 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
J
judith solo_traveller nl
9
Mooi hotel
Pros:

Kamer en de ligging

Cons:

-

2026-08-28 via Nuitee
N
nikodona extended_group it
9
2026-08-16 via Nuitee
J
JoBee family_with_children us
10
Loved our stay appreciated the attentive staff
Pros:

Delicious breakfast
Convient
Charming area

Cons:

Nothing
Was perfect
My family had a very early flight
The staff were extremely helpful in getting coffee for us

2026-08-12 via Nuitee
F
Funda solo_traveller tr
10
2026-07-24 via Nuitee
K
Kathy couple us
8
Great
Pros:

Location. Nice staff

Cons:

The roof top and bar were not opened yet when we were there.

2026-07-23 via Nuitee
P
Patrick couple us
9
I would 100% recommend the D.O.M for your stay in Rome!
Pros:

The room was a modern take with old world charm. The AC was quiet and cool, the water was hot and the shower was excellent! The breakfast pastries were so very delicious! We ordered one of their pizzas and a bottle of wine and ate up on the top out door garden area. There was a street band playing a few streets over and it added a perfect touch to the evening.

2026-07-19 via Nuitee
D
Deena couple us
5
Pros:

yes

Cons:

no place to put any toiletries. Could read in bed - Chic but uncomfortable. Room service horrible. bar tender did not know how to make drinks. a want to be but definitely not there yet sort of place. We were sorry we
stayed there.

2026-07-08 via Nuitee
K
Ksenia family_with_children ru
10
2026-07-03 via Nuitee
R
Rinat couple il
2
2026-06-29 via Nuitee
F
Fiona couple au
9
2026-06-27 via Nuitee
E
Emilie couple au
10
2026-06-24 via Nuitee
A
Alexandra couple de
8
Insgesamt haben wir uns wohl gefühlt.
Pros:

Das Personal war ausgesprochen freundlich und bemüht. Die Lage top! Zimmer war sehr großzügig. Insgesamt haben wir uns sehr wohl gefühlt.

Cons:

Leider gab es im Badezimmer zwei mal Kakerlaken, die wohl durch den Duschablauf kamen. Das Personal hat diese dann entfernt.

2026-06-22 via Nuitee
M
Mohammed couple ae
10
2026-06-17 via Nuitee
G
Grégory couple ch
6
Classement à revoir.
Pros:

L’emplacement est idéal et au calme proche de tout ce qu’il faut faire.

Cons:

Hôtel pas digne d’un 5*
Service du petit déjeuner inexistant
Pas de pression dans la douche
Manque une machine à café ou bouilloire dans la chambre
Nous avions choisis cet hôtel ou les photos promettais un Rooftop qui était fermé au mois juin.

2026-06-17 via Nuitee
M
Marco couple it
8
2026-06-17 via Nuitee
U
Uk family_with_children us
1
Never again!
Pros:

The location was central and within walking distance of cafes, restaurants and boutiques. The Bell Man, Rashid, was the highlight of our stay. He went out of his way to ensure our family was taken care of, especially when the front desk staff (Ricardo) treated us rudely and disrespectfully.

Cons:

The DOM hotel front desk staff member, Ricardo, was the rudest and most disrespectful staff member I have ever encountered at any hotel - and I am genius level 3 at Booking, so I have stayed at a lot of hotels. He single-handedly almost ruined our vacation, if Rashid had not stepped in with some humanity, empathy, and courtesy.

I made a mistake when I was booking and entered 1 adult and 1 child instead of 2 adults and one child. When we arrived to check in, we realized this mistake and Ricardo was completely inflexible and lacked empathy for our situation. He gave us only 2 options- leave the hotel and forfeit all 3 nights payment we had made or book another room that was not connected for double the cost, in addition to having either my son in a disconnected room (unsafe) or my husband separated from the family. Imagine arriving for a vacation you’ve been planning and this was the result. He had no empathy for how difficult both options would be for us and repeatedly made faces at us in disrespect. He offered no opportunity for us to pay extra to stay in our current room which had a king size bed and could actually fit 3 or bring in a rollaway bed. The options were - Pay double for your family to be separated or cancel and forfeit all 3 nights payment. It was horrible. This situation took 2 hours to resolve. He had us wait in the lobby for 2 hours with no solution until Rashid (the bell man) intervened with the Hotel Manager to come up with a creative solution.

In addition to this, we had several issues with our hotel experience. It was NOT 5 stars. The room beside us had construction all day and they knew this and put us in a room with all day knocking and drilling until we complained. Everyday after we came back to the hotel, the room door would not shut. Every time housekeeping left our room, they left the door open. It would open without a key because it never actually shut because the mechanism was not working properly.

2026-06-16 via Nuitee
J
Julie couple us
5
2026-06-14 via Nuitee
E
Ethan family_with_children us
9
2026-06-09 via Nuitee
J
Jim couple gb
4
Underwhelming
Cons:

Terrace was closed which was very disappointing. We chose the hotel primarily because of the terrace bar and restaurant.

2026-06-08 via Nuitee
H
Hartley-Russell couple gb
9
A lovely boutique hotel … great staff and very comfortable
Pros:

Great location

Good linen and comfortable

Cons:

Can be a bit sombre

Great if you like church bells, especially on a Sunday

2026-06-07 via Nuitee