Staybridge Suites Schererville by IHG

The room was clean when I arrived, however there was no housekeeping service until the day before I checked out. It was noisy in the halls. The bed was comfortable even though it was never made up until the last day

Coffee and soda available all hours and nice included breakfast.

Great breakfast and evening meal options.

Jeffery at the front desk was amazing. His customer service skills are impeccable ❤️❤️🥰

Beautiful property. Close to shopping. Room was big and roomy with a kitchen. Friendly employees. Wonderful continental breakfast. Three nights a week they have free wonderful appetizers for the guests.

My husband, our 1-year-old son, and I stayed for 7 nights. The room size was good for the price, but there were issues. On arrival, there was damage to the door, carpet, and mirror. The thermostat was hard to keep comfortable, especially during a heat wave.

Housekeeping was inconsistent. The first day no one came because our baby was napping, and by the time we went downstairs (after 3pm), housekeeping was gone. The front desk gave us towels and toilet paper without issue. One day, when staff doubled up, our room was fully serviced with fresh sheets — great! But other days were hit or miss: sometimes only trash was emptied, and I had to request towels and bed-making. The day before we left, the beds were barely made and no toilet paper was provided — thankfully I had packed extra.

The pool was closed for maintenance during the heat wave, which was disappointing as my son had never been in a pool. Staff did offer to let us in, but the water was cloudy. They did have free laundry, which I appreciated, but my first wash caused one or more machines to leak, so I had to report it to the front desk. Breakfast was standard hotel fare with decent hours, and they offered a social hour we didn’t attend.

Overall, friendly staff and fair price, but between maintenance issues, housekeeping inconsistency, and the pool closure, I’d likely stay elsewhere next time.

Our family stayed at this property for almost two weeks. The property was clean and was taken care of. The hospitality crew were incredible and checked on us with whatever we needed. The breakfast items were available even when we were running late before Ms. Doretha closed. The taco happy hour in the afternoon was a hit for my kids. Anne had suggested more activities for the kids. Overall, I was happy with our stay and will definitely stay again!

This was the second year in a row that we stayed here one week. It was great, the only reason I don't say excellent is this year the pool was so cloudy you couldn't see the bottom, so we did not use it. That was a big disappointment for the kids.

Staff was excellent, friendly and helpful. Would stay here again. Breakfast buffet was very good. Free tea, coffee and soft drinks 24 hrs.

I found the hotel very comfortable

Great stay!

Clean, comfortable, friendly.

Room was clean and tidy. Much better than the Merrillville location. And Jeffrey at the front desk provided amazing customer service. Definitely will be back!!

Needs coasters, at least 4 towels per room,need 2 rolls of toilet paper, the people above us made lots of noise walking across the floor.

Had a really great stay, the staff was amazing! I would stay here again!

Great location

Good place

We especially enjoyed the hospitality and breakfast company! The rooms were amazing and supplied with everything we needed! Thank you so much!

Nice

Staff were friendly, helpful and courteous. The breakfast buffet was excellent. The room was comfortable and quiet