Centurion Hotel Ueno

Hotels
Centurion Hotel
7.2 (1817 reviews)
Taito-ku Ueno 2-3-4 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Limited amenities
Cleanliness issues

Categories

Cleanliness
6.55
Several mentions of cleanliness issues and dated facilities.
Service
8.51
Staff were frequently noted as friendly and helpful.
Location
8.55
Many reviews highlight the convenient and accessible location.
Room Quality
6.51
Mixed sentiments regarding room size and quality.
Amenities
6.54
Amenities were mentioned as lacking and dated.
Value for Money
6.5
Comments suggest the hotel may be overpriced for the quality.
Food and Beverage
7.25
No specific mentions but average would align here.
Overall Experience
7.22
Overall sentiment reflects a mixed but generally acceptable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:35

Property Description

Convenient Location and Renovated Rooms:
Centurion Hotel Ueno, just a 3-minute walk from Yushima Subway Station, offers newly renovated rooms with modern amenities including Slumberland mattresses and free WiFi.

Dining Excellence and Nearby Attractions:
Indulge in steak and hamburger dishes at Restaurant Torebi-an or enjoy light meals at the cafe. Explore the vibrant Ameya-Yokocho market just a 2-minute stroll away, and visit Tokyo Disney Resort easily accessible by train.

Convenience and Services:
Benefit from a coin launderette, free luggage storage, and the option to rent portable WiFi routers. With the National Museum of Nature and Science and Ueno Zoo nearby, your stay at Centurion Hotel Ueno promises both comfort and convenience.

Book now to experience the perfect blend of modern comfort and convenience at Centurion Hotel Ueno!

Important information:

The full amount of the reservation must be paid at check-in.

If your expected check-in time changes, please update the property. Bookings are only guaranteed until 23:00.

To eat dinner at the property, a reservation must be made at time of booking. (Charges apply)

Please note that guests who select rooms with a late check-in plan will not be able to check in before the designated time (21:00).

Please note that portable WiFi router rental is subject to availability on a first come, first served basis. (Charges apply)

The property will contact guests who booked 3 rooms or more. The full deposit needs to be paid to the property at least 1 week before the arrival date in order to secure the booking. The booking may be canceled if guests fail to respond to the communication or if they cannot pay the deposit. If the booking is made within 1 week of the stay, the payment method can be negotiated.

Children aged 0–5years can stay free of charge.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 1817 reviews
Cleanliness: 6.55
Service: 8.51
Location: 8.55
Room Quality: 6.51
Amenities: 6.54
Value for Money: 6.5
Food and Beverage: 7.25
Overall Experience: 7.22
K
kei extended_group jp
7
2026-07-02 via Nuitee
H
Helen solo_traveller au
8
Pros:

Very polite staff. Check in was very simple. Room was lovely, spacious, clean and quite. We had a 3 single bed room. Beds very comfortable. Western style bathroom.

Cons:

Very small fridge. Japanese style lounges.

2026-07-01 via Nuitee
X
Ximu Chen solo_traveller cn
7
2026-07-01 via Nuitee
J
Judith family_with_children us
1
An ordeal
Cons:

First off, i was misled to believe, when booking online, that i would get a room accomodating two adults. Indeed on Booking.com i infixated i was booking for 2 adults and was given a room for two adults, and the pictures displayed at this stage would lead any lay person to believe that the room and bed could accomodate two adults. When we checked in however ( it was me and my daughter), wexwere asked to pay immediately the room , i had not realised it was a not a prepayment. The front desk woman was quiet agitated and after we payed she gave us keys to room 517. We went up, first of all the entire hotel hzs an uggly carpet and a horrible smell of cold tobacco. Roop 517 could honestly have been a prison cell: narrow, a single bed tucked to the wall, hardly any space on the other side before one would bump off the wall, a tv tucked to the feet of the bed. We were in choc. We went down and tried to explain this was not a room for two aduots. She insisted that it was and that many guests were using this room for two adults. She said we had paid for our two nights and this is what i had booked. I noticed that the email cobfirming the booking was different from the email confirming payment in that the latter was saying «  casual single room » while the booking was saying «  standard double for two adults ». But she would not here it. With the fatigue and nausea from this horrible hotel and tobacco smell all around us, we had to find a way to sleep. She said we could get a double room but had to pay $150 or so more. We had very little choice and paid just to be able to sleep. We felt stranded and defrauded. The double room had a larger bed thankfully but the pungeant tobacco smell was here, the noise from the street was unbearable and the bed itself had metallic springs and was extremly uncomfortable. The linens were smelly. To top things off the front desk asked me to «  please not post any pictures of the room on Booking.com »

2026-06-28 via Nuitee
W
WAI YUE solo_traveller hk
5
Pros:

交通方便

Cons:

無茶包;房細;無大浴場而酒店圖上有大浴場,騙人

2026-06-27 via Nuitee
S
Shelby couple us
5
2026-06-27 via Nuitee
K
Kazuki solo_traveller jp
7
2026-06-26 via Nuitee
M
Mar extended_group es
6
Cons:

Al ver los servicios del sitio te pone que tiene Onsen y luego cuando llegas resulta que solo se puede acceder en casos contados. No es para todos los huespedes, aunque lo incluyan entre los servicios que ofrece el hotel

2026-06-26 via Nuitee
R
Rachel solo_traveller sg
6
Pros:

Excellent location to Ameyoko market and major train stations.

Cons:

The hotel is a bit run down and the mattress is thin and hard.

2026-06-25 via Nuitee
G
guenaelle extended_group fr
8
Pros:

Tres bien placé pour les transports en commun
C’était facile de laisser les bagages dans la journée
On a très bien dormi c’était calme

Cons:

Moquette dans les couloirs assez sale et espace chambre très petit
Lit double très petit pour deux personnes

2026-06-25 via Nuitee
G
Gilles family_with_children lu
7
2026-06-23 via Nuitee
G
Gilles couple lu
8
2026-06-20 via Nuitee
K
kazuo family_with_children us
7
Location Location Location!
Pros:

Location

Cons:

Smoking room in lobby..!

2026-06-18 via Nuitee
Y
Yoshimi solo_traveller jp
9
Pros:

大変きれいでした。シングルかと思ってましたがダブルベッドでしたので大変よかったです。なお、接客大変よかったです。是非次回も利用したいと思います。

Cons:

水の入ったペットボトル(未使用)が机の上にありました。手で触りましたら、ヌルっとした感じがしました。

2026-06-17 via Nuitee
A
Akemi extended_group us
5
2026-06-16 via Nuitee
R
Roxanne solo_traveller gb
8
Pros:

Large room with 2 double beds and loved outdoor bath

Cons:

Very noisy location. No curtains so room was light at night due to light pollution

2026-06-15 via Nuitee
M
Ma Kristine extended_group us
9
It was good
Pros:

It's walking distance to places we wanted to go.hotel accommodates luggage storage.and there's don quijote and family mart nearby

Cons:

1 small elevator for whole building

2026-06-14 via Nuitee
D
Daniel Antoni solo_traveller us
5
Pros:

Accommodating staff.

Cons:

I had to change rooms upon arrival because my first room was very dirty.

2026-06-11 via Nuitee
C
Chloe family_with_children au
1
Pros:

terrible experience, booked a king room that stated it had a extra bed on arrival they wanted to charge an extra 5500 yen to actually use the bed and make it

Cons:

false advertising and hidden fees

2026-06-11 via Nuitee
X
XIAOLIN couple jp
8
2026-06-08 via Nuitee