Natalino Hotel Patagonia

Hotels
8.3 (246 reviews)
Eberhard 371 , Puerto Natales , cl

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety of breakfast
Cons:
Noisy environment
WiFi issues
Price concerns

Categories

Cleanliness
7.95
Some reviews indicated that the bathroom was not very inviting, but overall the rooms were clean.
Service
8.75
Many reviews highlighted the helpful and friendly staff.
Location
8.95
The hotel is centrally located with easy access to shops and restaurants.
Room Quality
7.95
Rooms were described as comfortable but small by some guests.
Amenities
8.45
Amenities were satisfactory with a good breakfast, although the pool could have been warmer.
Value for Money
7.45
Some guests felt that the hotel was overpriced compared to other options.
Food and Beverage
8.45
Breakfast received positive feedback for variety and quality.
Overall Experience
8.45
Guests had a generally positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:08

Property Description

Luxurious Accommodation and Top-Notch Amenities

Natalino Hotel Patagonia in Puerto Natales offers a lavish stay with a fitness centre, indoor pool, and a 24-hour front desk. Each room is elegantly furnished with modern amenities including a flat-screen TV and a safety deposit box. Enjoy the convenience of free WiFi, room service, and complimentary parking during your stay.

Convenient Location and Nearby Attractions

Situated just 1.7 km from Puerto Natales Bus Station, the hotel is close to popular landmarks such as Municipal Museum of History and Maria Auxiliadora Church. Explore the city with ease and return to the comfort of Natalino Hotel Patagonia.

Exceptional Service and Relaxing Environment

Experience exceptional hospitality with a concierge service and a shared lounge for unwinding. The terrace offers stunning views, making it the perfect spot to relax after a day of sightseeing. Book now for an unforgettable stay at Natalino Hotel Patagonia.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 246 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.45
M
Marko74 • family_with_children • si
8
Good base in great location
Pros:

Location is great, rooms really just basic, but ok..ok to have as a base for few days..staff not really speaking English although they are all extremelly nice..breakfast ok, fairly basic..

Cons:

Very loud on corridors, sound trevels everywhere..still i slept good..couldnt find parking at first..i suggest they hand out or have at reception little map how to find it..only three spots for the hotel, but i always got parking..

2026-04-09 • via Nuitee
C
Cristian • solo_traveller • cl
8
2026-04-07 • via Nuitee
M
Manal • couple • us
8
Great location, helpful staff
Pros:

Excellent location, free breakfast, staff speaks English and room has a heating rack. Staff helped me arrange transportation and answered any questions I had. They were very helpful.

Cons:

No refrigerator in room. That’s important when having to prepare lunches for excursions. Also they ask for a tip when checking out which I found very unusual and tacky.

2026-04-05 • via Nuitee
P
Przemyslaw • family_with_children • pl
8
2026-04-02 • via Nuitee
S
soojin • family_with_children • cl
5
Pros:

아침식사는 괜찮았고 침대도 편안했습니다. 복층방으로 예약했는데 복층쪽이 아늑해서 아이가 좋아했습니다. 각종 식당들이 근처에 있고 시내쪽이여서 위치는 아주 편했습니다.

Cons:

온수풀이 있었는데 전혀 온수가 아니여서 사용하지 못했습니다. 체크아웃할때 결재했는데 팁을 요구하더군요, (숙박비의 10프로) 다만 아무리 칠레여도 숙박비에서 팁을 요구당한게 처음이여서 불쾌했습니다. 저희는 5% 팁을 추가로 결재했습니다. 1박에 40만원 가까이 지불했는데 숙박비의 팁은 아무래도 이상하네요. 가격대비 방도 아주 작도 침대도 아주 작았습니다. 또한 뷰는 기대하지 않는 것이 좋습니다.

2026-03-23 • via Nuitee
C
Christophe • solo_traveller • us
10
Perfect place to stay in PN
Pros:

The best location in town

2026-03-21 • via Nuitee
T
Tatiana • couple • cl
8
Bien
Pros:

Desayuno

Cons:

habitaciones muy pequeñas

2026-03-19 • via Nuitee
V
Victoria • couple • ar
7
Pros:

Buena atención. Limpieza. Ubicación

Cons:

Habitaciones pequeñas. Pileta climatizada estaba fría.

2026-03-16 • via Nuitee
J
James • family_with_children • fk
7
2026-03-15 • via Nuitee
I
Ishii • couple • jp
8
2026-03-12 • via Nuitee
P
philippe • couple • fr
9
Pros:

Endroit tipyque magnifique

2026-03-09 • via Nuitee
J
Juan Pablo • family_with_children • cl
8
Pros:

La pieza era muy comoda, la ubicación, la atención del personal y el desayuno, todo super.

Cons:

Para el poco tiempo que estuvimos nada que pueda señalar

2026-03-08 • via Nuitee
S
Smita • family_with_children • gb
9
comfortable place
Pros:

easy to check in, receptionist was very helpful. clean comfy place

Cons:

the pool was cold, have to pay extra for a pool cap

2026-03-03 • via Nuitee
L
Lucila • family_with_children • cl
10
muy confortable
2026-03-02 • via Nuitee
L
Lori • couple • us
6
Pros:

Friendly staff

Cons:

Breakfast. Very loud hotel. Rooms dry and hot

2026-02-25 • via Nuitee
R
Robert • couple • us
9
Very nice property, parking is a block away
2026-02-22 • via Nuitee
A
Anibal • couple • cl
8
buena, recomendable excepto por la relación de precio/calidad
Pros:

comedor

Cons:

falta de aire acondicionado,

2026-02-10 • via Nuitee
P
Paola • couple • cl
3
Pros:

La ubicación

Cons:

El precio muy alto para lo que es, paredes manchadas el baño viejo con cerámicos con hongos café, pintura en el piso un hoyo en la cortina los muebles en mal estado, la verdad no es para lo que uno paga, a la hora del desayuno nadie se acercó a la mesa a preguntarnos nada, el buffet pobre y el pan duro.

2026-01-30 • via Nuitee
P
Paulo • couple • cl
10
Increibe y muy acogedor
Pros:

Lo céntrico

Cons:

Todo bien

2026-01-28 • via Nuitee
C
Conrad • couple • gb
8
Satisfactory for a night
Pros:

Nice and modern. Breakfast ok. Has a small gym area and small pool.

Cons:

Compact rooms. Strange gap next to bed in top floor loft space - bed adjacent to gap with a 10ft drop and no guardrail.

2026-01-28 • via Nuitee