Natalino Hotel Patagonia

Hotels
8.3 (234 reviews)
Eberhard 371 , Puerto Natales , cl

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety of breakfast
Cons:
Noisy environment
WiFi issues
Price concerns

Categories

Cleanliness
7.95
Some reviews indicated that the bathroom was not very inviting, but overall the rooms were clean.
Service
8.75
Many reviews highlighted the helpful and friendly staff.
Location
8.95
The hotel is centrally located with easy access to shops and restaurants.
Room Quality
7.95
Rooms were described as comfortable but small by some guests.
Amenities
8.45
Amenities were satisfactory with a good breakfast, although the pool could have been warmer.
Value for Money
7.45
Some guests felt that the hotel was overpriced compared to other options.
Food and Beverage
8.45
Breakfast received positive feedback for variety and quality.
Overall Experience
8.45
Guests had a generally positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:08

Property Description

Luxurious Accommodation and Top-Notch Amenities

Natalino Hotel Patagonia in Puerto Natales offers a lavish stay with a fitness centre, indoor pool, and a 24-hour front desk. Each room is elegantly furnished with modern amenities including a flat-screen TV and a safety deposit box. Enjoy the convenience of free WiFi, room service, and complimentary parking during your stay.

Convenient Location and Nearby Attractions

Situated just 1.7 km from Puerto Natales Bus Station, the hotel is close to popular landmarks such as Municipal Museum of History and Maria Auxiliadora Church. Explore the city with ease and return to the comfort of Natalino Hotel Patagonia.

Exceptional Service and Relaxing Environment

Experience exceptional hospitality with a concierge service and a shared lounge for unwinding. The terrace offers stunning views, making it the perfect spot to relax after a day of sightseeing. Book now for an unforgettable stay at Natalino Hotel Patagonia.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 234 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.45
L
Lori • couple • us
6
Pros:

Friendly staff

Cons:

Breakfast. Very loud hotel. Rooms dry and hot

2026-02-25 • via Nuitee
R
Robert • couple • us
9
Very nice property, parking is a block away
2026-02-22 • via Nuitee
A
Anibal • couple • cl
8
buena, recomendable excepto por la relación de precio/calidad
Pros:

comedor

Cons:

falta de aire acondicionado,

2026-02-10 • via Nuitee
P
Paola • couple • cl
3
Pros:

La ubicación

Cons:

El precio muy alto para lo que es, paredes manchadas el baño viejo con cerámicos con hongos café, pintura en el piso un hoyo en la cortina los muebles en mal estado, la verdad no es para lo que uno paga, a la hora del desayuno nadie se acercó a la mesa a preguntarnos nada, el buffet pobre y el pan duro.

2026-01-30 • via Nuitee
C
Conrad • couple • gb
8
Satisfactory for a night
Pros:

Nice and modern. Breakfast ok. Has a small gym area and small pool.

Cons:

Compact rooms. Strange gap next to bed in top floor loft space - bed adjacent to gap with a 10ft drop and no guardrail.

2026-01-28 • via Nuitee
P
Paulo • couple • cl
10
Increibe y muy acogedor
Pros:

Lo céntrico

Cons:

Todo bien

2026-01-28 • via Nuitee
A
Andres • extended_group • de
10
2026-01-26 • via Nuitee
A
Alicia • solo_traveller • uy
4
Muy malo
Cons:

Que solicite la habitación y cuando llegue los recepcionistas la habían ocupado

2026-01-23 • via Nuitee
B
Bonnie • couple • au
10
The staff are fabulous
Pros:

Greta location, modern and clean
Really appreciated the staffs help -
They were lovely

Cons:

No air con or bar fridge but the property is very affordable and provides info on its amenities

2026-01-22 • via Nuitee
F
Fernanda • solo_traveller • ec
8
2026-01-19 • via Nuitee
C
Christian • couple • de
2
Would not book it again.
Cons:

Noisy Rooms. You could hear everything. Water leaking in the breakfast room.

2026-01-16 • via Nuitee
S
Sandhya • couple • us
7
2026-01-09 • via Nuitee
D
Dan • couple • fr
8
2026-01-06 • via Nuitee
P
Pilar • couple • cl
10
Cumpleaños sorpresa
Pros:

Solicite una botella de espumante en la habitación para celebrar a mi esposo por su cumpleaños y se encargaron de todo y mantuvieron el suspenso hasta el ultimo momento. 10 de 10

Cons:

nada

2026-01-02 • via Nuitee
E
Em • couple • au
10
Pros:

Beautiful amenities, breakfast was delicious and the team were very helpful. I would love to visit again.

2025-12-28 • via Nuitee
D
Durand • couple • cl
4
No volvería
Pros:

Ubicación

Cons:

Miraba un generador por la ventana , ruido en la mañana y camas muy pequeñas , mal por el precio

2025-12-27 • via Nuitee
G
George • couple • us
8
Very agreeable.
Pros:

The location was great, the room nice, the staff was very helpful.

Cons:

Breakfast was lacking, but sufficient.

2025-12-26 • via Nuitee
A
Aldridge • extended_group • cl
10
2025-12-20 • via Nuitee
G
Gary Been Here • family_with_children • ca
9
Pros:

Location

Cons:

Pool could be warmer. Breakfast area bigger.

2025-12-13 • via Nuitee
J
Juan Carlos • couple • es
7
Ideal para el descanso
Pros:

El personal, súper amable. Cómodo y muy agradable

Cons:

Ciertamente, nada.

2025-12-07 • via Nuitee