Grand Darmo Suite by AMITHYA

Hotels
Independent
9.4 (49 reviews)
Jl. Progo No. 1 - 3, Surabaya, East Java, 60241 , Surabaya , ID

Facilities

Meeting rooms
Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms

Categories

Cleanliness
9.31
The room was clean and well-maintained.
Service
9.78
Excellent service from the staff, especially Putri, who was incredibly helpful, friendly, and attentive.
Location
9.32
Convenient location for exploring Surabaya.
Room Quality
9.27
The room was comfortable and good.
Amenities
9.3
Facilities not yet tried but mentioned for future visits.
Value for Money
9.26
Standard quality for this hotel tier.
Food and Beverage
9.31
Restaurant and other food facilities not yet tried.
Overall Experience
9.68
Great overall experience with warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:12

Property Description

Recreational Amenities
Enjoy the indoor pool and fitness center for a relaxing stay. The hotel also offers a complimentary theme park shuttle for a day of fun.

Dining Experience
Savor Indonesian cuisine at Angling Darmo Restaurant with a bar/lounge or opt for 24-hour room service. Unwind at the poolside bar with your favorite drink.

Convenient Features
Benefit from amenities like a business center, complimentary newspapers, and dry cleaning services. The hotel offers a roundtrip airport shuttle and train station pick-up for your convenience.

To experience all this and more, book your stay at Grand Darmo Suite by AMITHYA, centrally located in Surabaya and minutes away from top attractions.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

9.4
Based on 49 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
N
Nomad47093049601 Solo travel
10
amazing stay
Pros:

the room was good, for the staff very helpfull and very kind. thank you so much mrs binti for the experience when i stay in here.

2025-10-21 via Tripadvisor
V
vanessagloriacandraa Friends getaway Ilmenau, Thuringia
10
wonderful stay
Pros:

fun experience!! definitely gonna go back here for a trip to surabaya. hasn’t tried the restaurant and other facilities yet but i’ll definitely try it next time.

2025-10-08 via Tripadvisor
R
Renofadhil666 Business id
10
I had a wonderful experience staying at Grand Darmo Surabaya
Pros:

I had a wonderful experience staying at Grand Darmo Surabaya. The room was clean, comfortable, and well-maintained. What made my stay even better was the excellent service from the staff — especially Putri, who was incredibly helpful, friendly, and attentive throughout my visit.
Thank you for the warm hospitality. I would definitely recommend this hotel and look forward to coming back again!

2025-08-04 via Tripadvisor
C
cakrawalad2024 Business
10
good hotel
Pros:

the location of hotel is great... and the breakfast were amazing. reception staff through the hotel were very professional, friendly and extremely helpful. they always greeting and smilling to us.... will be back to grand darmo hotel soon... thank you ms nita and friends.

2024-09-09 via Tripadvisor
T
Trip64768701545 Business
10
Stay for bisnis
Pros:

Service excellent by mbak Yana dan mas Faisol................
Food taste is good...........
Comfort..................
Clean in the room..........
Location near with my businis
Near with tradional culinary, rawon kalkulator........

2024-09-08 via Tripadvisor
W
winaseptiaa Couples id
10
Good location and nice staffs
Pros:

I was staying for one night in this property. The establishment is in a strategic location but not on the main road so it was not noisy. We can easily found the street foods across the hotel especially on the sunday morning. Thank you so much for Mr. Arifin for pampering us and provide my needs during my stay. And shout out to Ms. Henita for the warm hospitality

2024-09-04 via Tripadvisor
B
berlianal2024 Friends getaway
10
Hotel review
Pros:

It's great experience. The room itself is very comfortable. The view is great and the room facility is great 😃 👍 i would like to book a room at this hotel when i visit surabaya again. I really recommend this hotel because the price is not too pricey and pretty much affordable for four star hotel!

2024-05-20 via Tripadvisor
A
andris958 Family
10
Thank you Grand Darmo Suite. Thank you, Mas Faisol.
Pros:

A few enjoyable days at the Grand Darmo Suite, Surabaya with my family before Idul Fitri this year. The friendliness of the staff made us and our family feel at home staying here. They don't forget to say our names when greeting us. Even though the parking lot is always full, the hotel staff are always friendly to help park our car. The large and hot shower water also provides extra comfort.

Grand Darmo has always been one of the choices for us and our family when looking for accommodation at affordable prices and excellent service.

Thank you Grand Darmo Suite. Thank you, Mas Faisol. See you again.

2024-04-07 via Tripadvisor
V
Verified traveler partner
8
Pros:

We didn't get the towel if we didn't ask for it. The hair shampoo was empty at the bath. The check out time took a long time. Everything else was nice.

2019-11-20 via Nuitee
V
Verified traveler
8
ジムが適切にメンテされていない
Pros:

ジムの機材が酷い。ランニングマシンは走行が不安定で、突如停止するなど、不良というより、危険ですらあった。ホテルはインドネシア一般人、フライトアテンダントなどでとても混雑していた

2019-02-09 via Nuitee
V
Verified traveler
8
良いホテル
Pros:

動物園の近くに位置し、そばには、ショッピングモールもあり、便利。某国内航空会社の指定提携宿泊ホテルと見えて、フライトアテンダントさんが多いイメージ。フロントの感じとても良い。また利用したい。朝食に肉系ほとんどない。

2019-02-03 via Nuitee
H
HI
8
Pros:

Pretty calm place. Hotel staff was nice.
Just one thing I was surprised is genitor has been swiping the floor until the breakfast.
Plates are piled 20cm up on the floor and those buffet pans are not covered.
Nobody wants to eat dusty breakfast.
Better than nothing tho.

2018-12-11 via Nuitee
T
Tan
8
Worth staying :))
Pros:

Hotel was good clean convenient. Not too expensive!
Maybe breakfast can improve a little more.

2018-10-06 via Nuitee
A
Alexander
10
Loved the stay
Pros:

Great hotel with excellent service. I was able to check-in shortly after noon. Big, well-equipped, comfortable and sunny studio with floor-to-ceiling window offering wonderful city view. Decent pool. Wonderful buffet breakfast with lots and lots of choices. The restaurant and bar is very good, with inexpensive food and drinks. I was given a room with a door connected to another room, and privacy became an issue as it was super thin and let all the noises of the neighbors in; but the other aspects of the hotel were really great. The city park in front of the hotel is really nice and surrounded by restaurants, eateries and cafes, including an interesting dining complex across the road from the park which seemed to be open 24/7.

2018-10-05 via Nuitee
V
Verified traveler
8
Good place
Pros:

Bagus

2018-09-24 via Nuitee
V
Victor
10
Pros:

It was a memorable stay. Warm hospitality.
Value for money.
Will definitely return.

2018-09-13 via Nuitee
D
Dick
10
Short stay
Pros:

Friendly staff, spacious room but breakfast spread is a bit disappointing.

2018-09-05 via Nuitee
V
Verified traveler
8
Best location Hotel
Pros:

Best location Hotel in Surabaya near Bungkul

2018-08-18 via Nuitee
S
SK
6
Pros:

Overall its about how a 4 start hotel should not be. This was more like a 2 or a 3 star hotel.

Room was dirty, had to change bed sheet twice as there were dark big patch

Room service was a long wait on my first day around 40 minutes for a fried rice

Air conditioning in room was also bad, technician took whole 1 hour to repair, but the room was still warm after the repair.

Would not go to this hotel again.

2018-08-14 via Nuitee
V
Verified traveler
8
Pros:

Nice location with food stall around the vicinity

2018-07-18 via Nuitee